Shadowing Practice: OpenSource Helpdesk UVdesk Review By NetworkChuck - Learn English Speaking with Video

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now this other ticketing software is called uvsoft i think oh no uvdesk

and a massive shout out to marius hosting for offering a pretty good guide on setting

it up with docker compose which makes things

so much easier now he's talking about a synology nas

if you want to do

that follow along right here i'll link below all we care about is grabbing this file right here a docker compose file.

Now I've got my own little version right here that I copied from him.

And here in my terminal, I'm gonna do two things.

First, I'll make a new directory call this UV desk.

I'll CD into that.

And then I'll create a new file nano docker dash compose dot YML.

I will paste all that config control X Y enter to save.

And with one command docker dash compose up dash D it'll come up.

And if you're like, Hey, what is Docker compose?

What is this magic happening on the screen?

I've got a video somewhere right here where we geek out about Docker compose it's

so cool anyways it's almost done quick coffee break oh it is done

if we do a docker ps i can see my two new docker containers running

and it looks like port 80 let's try it out

i'll minimize my terminal get back to linode grab my reverse dns url here

and just go out to the port 80 should work

i think right let's uh specify 80 at the end just

to be safe oh no not 5001 calm down oh no maybe

it's 67 44 i got it backwards there we go

now just a few things we have to do to get this set up.

Let's begin.

Cool.

Everything's good.

Proceed.

This is kind of annoying, but Mario makes it easy for us.

Thank you, Mario.

Server will be UV desk, underscore DB, underscore one port works out.

That's good.

Username is UV desk.

Password is network.

Chuck.

If you copied mine, database is UV desk.

This should work.

Let's proceed.

Good to go.

It was just making sure it had a good connection to the database.

Cause we're running my sequel and then we'll create a super admin account and proceed, proceed once more and install now.

All right.

I think that's it.

Now, like I said, this one has a bit more features like a knowledge base.

And that's one cool thing about a ticketing software that's worth its salt.

As you solve tickets for your company, there might be a certain ticket you solved that needs to go into the knowledge base.

Cause you might see that issue over and over and over.

So new people that come in junior admins, or even other people in your team can be like,

Oh, I'll just search the knowledge base and I can solve that problem.

So create your own little knowledge base.

So looking at the admin here, I haven't played with this too much, but I know it's pretty cool.

Let's get logged in.

This thing is feature filled.

You can do a lot.

So this is for all you nerds who really want to geek out.

which is probably a lot of you

but again i'm not going to cover everything here you can play with this

and figure it out that's part of being in it i was just showing you how to get there

so that's the video two ticketing softwares you can set up yourself self -host

and i'm actually running both of these ticketing softwares on linode which is pretty stinking cool

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Vocabulario y notas de pronunciación para esta lección

Esta lección de conversación se basa en el vídeo “OpenSource Helpdesk UVdesk Review By NetworkChuck”. Las palabras que más se repiten: docker, compose, uvdesk, knowledgebase, proceed. Este vídeo tiene 12 frases y 561 palabras para practicar shadowing. La parte hablada dura 2:31. El hablante habla rápido, unas 223 palabras por minuto, así que espera sonidos enlazados y reducidos. Solo el 78 % de las palabras está entre las 3.000 más comunes del inglés, por lo que el vocabulario es exigente.

Vocabulario clave de este vídeo

15 palabras del vídeo que vale la pena aprender, con su pronunciación y significado:

Palabra	Pronunciación	Significado
solve verbo	/sɒlv/	resolver, solucionar
proceed verbo	/pɹəˈsid/	proceder
admin sustantivo	/ˈædˌmɪn/	papeleo, trámites
geek sustantivo	/ɡiːk/	friki, flipado
database sustantivo	/ˈdeɪtəˌbeɪs/	base de datos, banco de datos
terminal sustantivo	/ˈtɚmɪnəl/	terminal
log sustantivo	/lɔɡ/	leño, tronco
install verbo	/ɪnˈstɔl/	instalar
password sustantivo	/ˈpæs.wɜɹd/	contraseña, santo y seña
container sustantivo	/kənˈteɪ.nəɹ/	recipiente, envase
directory sustantivo	/dɪˈɹɛktəɹi/	directorio
pasta sustantivo	/ˈpɑ.stə/	pasta
node sustantivo	/noʊd/	nudo, ñudo
minimize verbo	/ˈmɪn.ɪˌmaɪz/	minimizar, achicar
specify verbo	/ˈspɛs.əˌfaɪ/	especificar, circunstanciar

Phrasal verbs que vas a escuchar

Palabra	Significado
calm down verbo	calmarse
come up verbo	salir a relucir
get back to verbo	responder / contestar (en un rato), volver / tornar a contactar

Pronunciación a tener en cuenta

El hablante usa 6 contracciones y formas reducidas, como I'll, don't, gonna. Dilas en su forma corta, tal como las oyes.

Palabras largas — cuida el acento: directory /dɪˈɹɛktəɹi/, nanotechnology /ˌnænoʊtɛkˈnɑləd͡ʒi/

Sonidos difíciles para hispanohablantes:

/v/ — no es /b/: los dientes tocan el labio inferior: solve /sɒlv/, reverse /ɹɪˈvɝs/
/z/ — sonora, no /s/: anyways /ˈɛn.iˌweɪz/, minimize /ˈmɪn.ɪˌmaɪz/, compose /kəmˈpəʊz/

Cómo practicar con este vídeo

Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
Empieza a velocidad 0,75×, haz shadowing frase por frase y vuelve a la velocidad normal cuando te resulte fácil.
Grábate y compara con el original, prestando atención a palabras como solve, proceed, admin.

¿Qué es la Técnica de Shadowing?

Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.

Técnica de shadowing: lee la guía completa paso a paso →

Shadowing Practice: OpenSource Helpdesk UVdesk Review By NetworkChuck - Learn English Speaking with Video

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Vocabulario y notas de pronunciación para esta lección

Vocabulario clave de este vídeo

Phrasal verbs que vas a escuchar

Pronunciación a tener en cuenta

Cómo practicar con este vídeo

¿Qué es la Técnica de Shadowing?