Prática de Shadowing: OpenSource Helpdesk UVdesk Review By NetworkChuck - Aprenda a falar inglês com vídeo
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now this other ticketing software is called uvsoft i think oh no uvdesk
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and a massive shout out to marius hosting for offering a pretty good guide on setting
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it up with docker compose which makes things
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so much easier now he's talking about a synology nas
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if you want to do
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that follow along right here i'll link below all we care about is grabbing this file right here a docker compose file.
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Now I've got my own little version right here that I copied from him.
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And here in my terminal, I'm gonna do two things.
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First, I'll make a new directory call this UV desk.
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I'll CD into that.
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And then I'll create a new file nano docker dash compose dot YML.
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I will paste all that config control X Y enter to save.
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And with one command docker dash compose up dash D it'll come up.
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And if you're like, Hey, what is Docker compose?
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What is this magic happening on the screen?
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I've got a video somewhere right here where we geek out about Docker compose it's
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so cool anyways it's almost done quick coffee break oh it is done
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if we do a docker ps i can see my two new docker containers running
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and it looks like port 80 let's try it out
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i'll minimize my terminal get back to linode grab my reverse dns url here
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and just go out to the port 80 should work
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i think right let's uh specify 80 at the end just
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to be safe oh no not 5001 calm down oh no maybe
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it's 67 44 i got it backwards there we go
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now just a few things we have to do to get this set up.
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Let's begin.
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Cool.
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Everything's good.
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Proceed.
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This is kind of annoying, but Mario makes it easy for us.
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Thank you, Mario.
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Server will be UV desk, underscore DB, underscore one port works out.
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That's good.
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Username is UV desk.
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Password is network.
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Chuck.
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If you copied mine, database is UV desk.
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This should work.
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Let's proceed.
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Good to go.
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It was just making sure it had a good connection to the database.
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Cause we're running my sequel and then we'll create a super admin account and proceed, proceed once more and install now.
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All right.
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I think that's it.
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Now, like I said, this one has a bit more features like a knowledge base.
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And that's one cool thing about a ticketing software that's worth its salt.
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As you solve tickets for your company, there might be a certain ticket you solved that needs to go into the knowledge base.
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Cause you might see that issue over and over and over.
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So new people that come in junior admins, or even other people in your team can be like,
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Oh, I'll just search the knowledge base and I can solve that problem.
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So create your own little knowledge base.
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So looking at the admin here, I haven't played with this too much, but I know it's pretty cool.
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Let's get logged in.
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This thing is feature filled.
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You can do a lot.
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So this is for all you nerds who really want to geek out.
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which is probably a lot of you
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but again i'm not going to cover everything here you can play with this
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and figure it out that's part of being in it i was just showing you how to get there
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so that's the video two ticketing softwares you can set up yourself self -host
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and i'm actually running both of these ticketing softwares on linode which is pretty stinking cool
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Vocabulário e dicas de fala para esta lição
Esta aula de conversação usa o vídeo “OpenSource Helpdesk UVdesk Review By NetworkChuck”. As palavras que mais se repetem: docker, compose, uvdesk, knowledgebase, proceed. Este vídeo tem 12 frases e 561 palavras para praticar shadowing. A fala dura 2:31. O falante fala rápido, cerca de 223 palavras por minuto, então espere sons ligados e reduzidos. Apenas 78% das palavras estão entre as 3.000 mais comuns do inglês, por isso o vocabulário é exigente.
Vocabulário principal deste vídeo
15 palavras do vídeo que vale a pena aprender, com pronúncia e significado:
| Palavra | Pronúncia | Significado |
|---|---|---|
| solve verbo | /sɒlv/ | resolver, solucionar |
| proceed verbo | /pɹəˈsid/ | prosseguir |
| geek substantivo | /ɡiːk/ | geek |
| database substantivo | /ˈdeɪtəˌbeɪs/ | banco de dados, base de dados |
| terminal substantivo | /ˈtɚmɪnəl/ | terminal |
| log substantivo | /lɔɡ/ | tora |
| reverse substantivo | /ɹɪˈvɝs/ | contrário |
| install verbo | /ɪnˈstɔl/ | instalar |
| password substantivo | /ˈpæs.wɜɹd/ | senha, palavra-passe |
| container substantivo | /kənˈteɪ.nəɹ/ | recipiente |
| directory substantivo | /dɪˈɹɛktəɹi/ | diretório, diretoria |
| pasta substantivo | /ˈpɑ.stə/ | massa, macarrão |
| minimize verbo | /ˈmɪn.ɪˌmaɪz/ | minimizar |
| specify verbo | /ˈspɛs.əˌfaɪ/ | especificar |
| backward adjetivo | /ˈbækwɚd/ | de volta, atrás |
Phrasal verbs que você vai ouvir
| Palavra | Pronúncia | Significado |
|---|---|---|
| calm down verbo | acalmar-se | |
| work out verbo | /ˌwɝk ˈaʊt/ | calcular |
Pronúncia para ficar de olho
O falante usa 6 contrações e formas reduzidas, como I'll, don't, gonna. Diga-as na forma curta, do jeito que você ouve.
- Palavras longas — acerte a sílaba tônica: directory /dɪˈɹɛktəɹi/, nanotechnology /ˌnænoʊtɛkˈnɑləd͡ʒi/
Sons difíceis para falantes de português:
- Consoante final — sem acrescentar um “i” depois: proceed /pɹəˈsid/, geek /ɡiːk/, log /lɔɡ/, password /ˈpæs.wɜɹd/, node /noʊd/
- /l/ final — a língua toca o céu da boca, não vira “u”: terminal /ˈtɚmɪnəl/, install /ɪnˈstɔl/
Como praticar com este vídeo
- Ouça o vídeo inteiro uma vez sem falar e anote as palavras que você não conhece.
- Comece na velocidade 0,75×, faça shadowing frase por frase e volte à velocidade normal quando ficar fácil.
- Grave a sua voz e compare com o original, prestando atenção a palavras como solve, proceed, geek.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.