シャドーイング練習: How to Pass Call Center Interview in 1 Day (Even No English, No Experience) - YouTubeで英語スピーキングを学ぶ
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How to pass the call center interview only in just one day,
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How to pass the call center interview only in just one day,
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even if you're not good in English or if you have no work experience.
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This is going to be a quick, easy and simple guide.
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Have you ever tried walking in a call center interview and you felt like you just teleported in a totally different planet?
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Don't worry.
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Today, in this video, I'll show you the steps on how to pass any call center interview only in just one day,
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even if you're not good in English or even if you have no work experience.
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By the way, guys, my name is Coach Nick.
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I've been a call center agent for more than 10 years now.
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And I've helped Filipinos get a call center agent job even if you are not good in English.
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If you want a free one-on-one call center coaching with me, just message me.
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Be number one on my Facebook page.
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There's a link down on the description box below.
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And I'll see you on my training.
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So I remember my friend John before,
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when he first went on his first call center interview,
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he froze and he said,
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Um, yes, no, maybe for five whole minutes.
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And he said, well, at least I didn't faint.
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The next day, he filed a simple one-day formula.
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He practiced and boom!
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He got hired on the spot on his next interview for just one day.
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And today I'm gonna give you that same exact formula.
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Step one, plug and play answers.
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Just focus on these three main questions.
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Tell me something about yourself.
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Why should we hire you?
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And how do you handle irate customers.
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Question 1.
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Tell me something about yourself.
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Sample answer.
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Hi, my name is Nick.
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I'm from Hinubahan Negros Occidental.
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I took a Bachelor of Science in Nutrition and Dietetics from Silliman University.
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I am a fast learner and I'm very eager to learn new things.
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And my favorite hobby is watching English movies and talking to different people.
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That is all.
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So first, start with your name,
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where are you from, and if you don't have any work experience yet,
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it's very important you say that you are a fast learner and that you are eager to learn new things.
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Also, it's best to add a favorite hobby and always end your answer with done is all.
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And always remember to never ever say anything bad about yourself.
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But instead, what you need to do is you need to sell yourself to the interviewer.
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Question two.
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Why should we hire you?
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So I like this kind of question because this is a bonus question.
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Why?
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Because you can say everything good about you.
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Here is my sample answer.
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You should hire me because I am a very hardworking and dedicated person.
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I am flexible and I can adapt to any new environment quickly.
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And helping other people is my passion.
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That is all.
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Question 3.
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How do you handle irate customers?
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Sample answer.
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I handle irate customers with extreme patience.
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First, I stay calm.
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Second, I listen carefully.
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Third, I build rapport.
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And lastly, I solve their problem as quickly as possible.
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That is all.
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Step 2.
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Mental preparation.
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Number 1.
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Before any interview always take a deep breath number two always say to yourself
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that you are confident and that you got this you can do this number three smile
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and think of the interviewer just like you're talking to a friend
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because by the end of the day the interviewer is just like another human being like you
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and me step number three one day practice
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so what you will do in the morning is you need to practice and read your answers aloud at least three times.
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And in the afternoon, record yourself and listen to your answer.
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Now in the evening, try to practice interview role play with your friend or a family member.
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Just always remember that repetition is what's gonna make your answers sound more naturally and for you to sound more confident.
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The more you practice, the faster it is for you to improve.
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Step number four, your secret edge,
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and that is to research the company in advance.
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Spend at least 10 to 15 minutes to research about the company you're trying to apply for
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because at least learning one thing about them is good enough.
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An example additional answer, I saw your team values,
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customer satisfaction, I love to join your company because I love helping other people and improving processes.
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This shows that you have the initiative to do the work in advance
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and it also shows that you are genuine and authentic enough to join and be part of their company.
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Now again, if you want to have a free one-on-one call center training with me,
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just message me the number one on my Facebook page.
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There's a link on the description box below.
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With that being said, I wish you best of luck to your success.
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このビデオで話す練習をする理由は？
コールセンターの面接に合格するための方法を提供するこのビデオは、言語能力に自信がない人にとって特に貴重です。話す練習をすることで、自己紹介や面接での質問に自信を持って答えられるようになります。このビデオを通じて、実際の面接シーンを想像しながら話す練習をすることができ、リスニング力の向上にもつながります。また、英語シャドーイングのテクニックを取り入れ、YouTubeで英語学習を行うことで、より自然な発音や言い回しを身につけることができます。
文法と表現の文脈
このビデオでは、いくつかの重要な表現が使用されています。以下はその一部です：
- 自己紹介をする際のフレーズ：「Hi, my name is Nick. I'm from Hinubahan Negros Occidental.」このシンプルな構造は、自己紹介の基本です。
- 能力をアピールする表現：「I am a fast learner and I'm very eager to learn new things.」ここでは、自己の強みを前面に出しています。
- 質問への答え方：「You should hire me because I am a very hardworking and dedicated person.」このように理由をしっかり述べることで、面接官に自分を印象付けることが可能です。
これらの表現を繰り返し練習することで、自信を持って会話できるようになります。特に、shadow speakのテクニックを使えば、これらのフレーズを効果的に暗記することができます。
一般的な発音のトラップ
ビデオ内で注意すべき発音や言い回しはいくつかあります。例えば：
- 「hardworking」と「dedicated」の発音は特に注意が必要です。正しく発音しないとスムーズに会話が進みにくくなります。
- 「irate」の部分では、ストレスのかかる母音をしっかりと把握し、はっきり言うことが重要です。
- 「eager」の「ea」の音は、話す際にしっかりと発音しなければなりません。これが曖昧になると意味が変わることもあります。
練習の際には、自分の声を録音することで、発音のチェックができ、問題点を改善しやすくなります。発音を磨き、他者との会話を楽しむために、shadowspeakを取り入れてみてください。
シャドーイングとは？英語上達に効果的な理由
シャドーイング（Shadowing）は、もともとプロの通訳者養成プログラムで開発された言語学習法で、多言語習得者として知られるDr. Alexander Arguelles によって広く普及されました。方法はシンプルですが非常に効果的：ネイティブスピーカーの英語を聞きながら、1〜2秒の遅延で声に出してすぐに繰り返す——まるで「影（shadow）」のように話者を追いかけます。文法ドリルや受動的なリスニングと異なり、シャドーイングは脳と口の筋肉が同時にリアルタイムで英語を処理・再現することを強制します。研究により、発音精度、抑揚、リズム、連音、リスニング力、そして会話の流暢さが大幅に向上することが確認されています。IELTSスピーキング対策や自然な英語コミュニケーションを目指す方に特におすすめです。