シャドーイング練習: Making Complaints - YouTubeで英語スピーキングを学ぶ
B1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
133 文
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1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
2
Will that be all?
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Yes.
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It's for here or to go, sir.
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For here, please.
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That will be $22.50.
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Your order will be ready soon.
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Oh, no.
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There are only ten chicken nuggets in here.
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There were supposed to be twenty.
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And these are fish burgers.
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But I ordered cheeseburgers.
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I'm going to take it back to the counter.
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We should get what we ordered.
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Excuse me.
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Yes?
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This is not what I ordered.
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I ordered 20 chicken nuggets, and I only got 10.
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Also, instead of two cheeseburgers, I got two fishburgers.
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I'm sorry, sir.
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Can I see your receipt?
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Yes, here it is.
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Can you correct this order?
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Sure.
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If you could just bear with me for a moment, I'll get you the correct order.
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Thank you.
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Here it is.
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I'm sorry about that.
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Your order got mixed up with someone else's.
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I gave you some free french fries to make up for it.
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Thank you.
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Did you find everything you needed today?
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Yes, thank you.
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These headphones are exactly what I need.
35
My neighbor has a really loud dog, and I can't get any work done.
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I hope they do the trick.
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That will be $150.
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Wow, that's expensive.
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But these are supposed to be the best, right?
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Yes, that's a good brand of headphones.
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Do you want to purchase our protection plan in case something happens to them?
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That's okay.
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I don't think I need it.
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What's wrong with these?
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I just bought them.
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Can I help you?
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Yes.
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These headphones aren't working anymore.
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I'd like to return them and get a refund.
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Do you have the receipt?
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No.
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I must have dropped it.
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I bought these here a couple of days ago.
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Did you purchase a protection plan?
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No.
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Our return policy states that if you don't have a receipt or protection plan, then you cannot return the item.
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I'm sorry, sir.
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But I just bought them.
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Isn't there anything you can do?
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Well, you can't return the headphones, but you can exchange them for another pair.
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Okay, thanks.
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Hopefully, the new headphones will work.
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Wow, that's a great sale!
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Wow, these shirts are nice.
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I know, I really love them.
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Hey, that's not the right price.
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Those shirts are supposed to be on sale.
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These shirts are not on sale.
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The sales sign was still up from last week.
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I'm sorry.
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Does that mean I have to pay the full price?
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Yes, I'm sorry about the misunderstanding.
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I don't think it's a right to have a sale sign up on something that isn't on sale.
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I'd like to speak to your manager.
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I can get my manager for you.
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Wait here a minute.
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Hello, miss.
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Can I help you?
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Yes, I saw the sale sign here and I got these shirts, thinking that they were on sale.
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The cashier says I have to pay full price.
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I don't think that's right.
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I understand, miss.
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Our customers are very important to us.
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We've taken down the sale sign.
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Thank you for bringing that to our attention.
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I can ring those shirts up for you at the sale price.
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Thank you.
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I really appreciate it.
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Hi, I'm Brandon, your neighbor from downstairs.
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Hi, I'm Jessica.
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Nice to meet you.
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Sorry to bother you, but can I talk to you for a minute?
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Sure, is everything alright?
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I've been listening to you play the piano from my apartment for a while now.
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And it's nice to hear that you're getting better.
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Unfortunately, I tried to sleep in on weekends.
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I can't speak for our neighbors, but it's perfectly fine during the weekdays, because I'm up at 7am anyway.
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On the weekends, I'd really appreciate it if you can hold off until 9am.
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No problem, I'll postpone practicing the piano until 10am.
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Sorry about that, I didn't realize it was disturbing for you.
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Don't get me wrong, but weekends are the only chance I have to catch up on sleep.
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It's all good.
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You don't need to explain yourself.
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We appeared to be operating on different schedules, that's all.
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Okay.
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Thank you for being so kind.
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Have a nice day.
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Have a nice day too.
109
The water was so cold.
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This is unacceptable.
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I'm going to make a complaint.
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This is the front desk.
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How can I help you?
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This is Anita Martin from room 101.
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I'd like to make a complaint.
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Sure, madam.
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What seems to be the problem?
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There's no hot water in my room, so I had to take a cold shower.
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This is unacceptable.
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I'm very disappointed with your service.
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I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.
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Please accept our sincerest apologies for not having hot water.
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Unfortunately, our hot water system has developed technical problems this morning.
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We're working on this, and we promise to have this issue solved in almost no time.
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We'll make sure to give you a discount.
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Okay, thank you.
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Also, there's an issue with the heating.
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It's very hot in my room.
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You can adjust the temperature using the thermostat near the light switch.
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Oh, I see.
131
Okay, thank you for your help.
132
You're very welcome.
133
Thanks for watching and don't forget to subscribe to our YouTube channel.
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このレッスンについて
このレッスンでは、英語での苦情の申し立てに関連するフレーズや表現を練習します。特に、注文した商品が間違っていた場合や、返品をしたいときの対応方法に焦点を当てます。この動画を通じて、実際の会話におけるコミュニケーションスキルを向上させることが目的です。英語スピーキング練習として、特に苦情を申し立てる際の自信を高めることができるでしょう。また、IELTS スピーキング対策にも非常に役立ちます。
重要な語彙とフレーズ
- complain - 苦情を言う
- receipt - 領収書
- correct order - 正しい注文
- refund - 返金
- mixed up - 混同する
- bear with me - 少々お待ちください
- what I ordered - 注文したもの
練習のコツ
この動画のスピードやトーンに合わせて、shadow speakを実践することをお勧めします。まずは聞き取り、次に同じように発声してみてください。特に、苦情を申し立てる際のフレーズは感情を込めて練習すると良いでしょう。YouTubeで英語学習する際には、映像を何度もリプレイして、ネイティブがどのように言葉を使っているかを観察し、真似することが重要です。自分の声を録音してみると、発音やイントネーションの改善点がよく分かります。shadowing siteを活用し、他の会話素材でも同じように練習することで、さらに効果的に英会話を上達させましょう。
シャドーイングとは？英語上達に効果的な理由
シャドーイング（Shadowing）は、もともとプロの通訳者養成プログラムで開発された言語学習法で、多言語習得者として知られるDr. Alexander Arguelles によって広く普及されました。方法はシンプルですが非常に効果的：ネイティブスピーカーの英語を聞きながら、1〜2秒の遅延で声に出してすぐに繰り返す——まるで「影（shadow）」のように話者を追いかけます。文法ドリルや受動的なリスニングと異なり、シャドーイングは脳と口の筋肉が同時にリアルタイムで英語を処理・再現することを強制します。研究により、発音精度、抑揚、リズム、連音、リスニング力、そして会話の流暢さが大幅に向上することが確認されています。IELTSスピーキング対策や自然な英語コミュニケーションを目指す方に特におすすめです。