シャドーイング練習: Making Complaints - YouTubeで英語スピーキングを学ぶ
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I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
⏸ 一時停止中
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すべての文
133 文
1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
0:15.70 – 0:23.18 (7.5s)
2
Will that be all?
0:25.16 – 0:26.18 (1.0s)
3
Yes.
0:27.20 – 0:27.84 (0.6s)
4
It's for here or to go, sir.
0:28.48 – 0:30.12 (1.6s)
5
For here, please.
0:30.58 – 0:31.22 (0.6s)
6
That will be $22.50.
0:32.56 – 0:34.20 (1.6s)
7
Your order will be ready soon.
0:35.08 – 0:36.50 (1.4s)
8
Oh, no.
0:42.74 – 0:43.26 (0.5s)
9
There are only ten chicken nuggets in here.
0:44.36 – 0:46.06 (1.7s)
10
There were supposed to be twenty.
0:46.96 – 0:48.16 (1.2s)
11
And these are fish burgers.
0:50.28 – 0:51.48 (1.2s)
12
But I ordered cheeseburgers.
0:53.18 – 0:54.60 (1.4s)
13
I'm going to take it back to the counter.
0:56.08 – 0:57.90 (1.8s)
14
We should get what we ordered.
0:58.86 – 1:00.04 (1.2s)
15
Excuse me.
1:02.14 – 1:02.82 (0.7s)
16
Yes?
1:04.04 – 1:04.34 (0.3s)
17
This is not what I ordered.
1:05.50 – 1:06.60 (1.1s)
18
I ordered 20 chicken nuggets, and I only got 10.
1:07.48 – 1:10.24 (2.8s)
19
Also, instead of two cheeseburgers, I got two fishburgers.
1:11.94 – 1:15.64 (3.7s)
20
I'm sorry, sir.
1:17.28 – 1:18.14 (0.9s)
21
Can I see your receipt?
1:18.14 – 1:19.08 (0.9s)
22
Yes, here it is.
1:20.82 – 1:22.14 (1.3s)
23
Can you correct this order?
1:22.80 – 1:23.88 (1.1s)
24
Sure.
1:24.96 – 1:25.16 (0.2s)
25
If you could just bear with me for a moment, I'll get you the correct order.
1:25.16 – 1:29.10 (3.9s)
26
Thank you.
1:30.80 – 1:31.30 (0.5s)
27
Here it is.
1:33.72 – 1:34.42 (0.7s)
28
I'm sorry about that.
1:34.42 – 1:35.76 (1.3s)
29
Your order got mixed up with someone else's.
1:35.76 – 1:38.52 (2.8s)
30
I gave you some free french fries to make up for it.
1:39.64 – 1:42.14 (2.5s)
31
Thank you.
1:43.02 – 1:43.54 (0.5s)
32
Did you find everything you needed today?
1:55.68 – 1:57.40 (1.7s)
33
Yes, thank you.
1:59.20 – 2:00.36 (1.2s)
34
These headphones are exactly what I need.
2:00.88 – 2:02.86 (2.0s)
35
My neighbor has a really loud dog, and I can't get any work done.
2:04.26 – 2:07.54 (3.3s)
36
I hope they do the trick.
2:09.28 – 2:10.56 (1.3s)
37
That will be $150.
2:11.48 – 2:12.50 (1.0s)
38
Wow, that's expensive.
2:14.96 – 2:16.24 (1.3s)
39
But these are supposed to be the best, right?
2:17.24 – 2:19.00 (1.8s)
40
Yes, that's a good brand of headphones.
2:21.40 – 2:23.28 (1.9s)
41
Do you want to purchase our protection plan in case something happens to them?
2:25.60 – 2:28.86 (3.3s)
42
That's okay.
2:31.06 – 2:31.62 (0.6s)
43
I don't think I need it.
2:32.30 – 2:33.38 (1.1s)
44
What's wrong with these?
2:40.40 – 2:41.64 (1.2s)
45
I just bought them.
2:41.86 – 2:42.98 (1.1s)
46
Can I help you?
2:46.02 – 2:47.02 (1.0s)
47
Yes.
2:47.64 – 2:48.24 (0.6s)
48
These headphones aren't working anymore.
2:48.48 – 2:49.94 (1.5s)
49
I'd like to return them and get a refund.
2:50.82 – 2:52.42 (1.6s)
50
Do you have the receipt?
2:53.76 – 2:55.06 (1.3s)
51
No.
2:58.62 – 2:58.84 (0.2s)
52
I must have dropped it.
2:58.44 – 3:00.50 (2.1s)
53
I bought these here a couple of days ago.
3:01.02 – 3:02.82 (1.8s)
54
Did you purchase a protection plan?
3:04.34 – 3:06.20 (1.9s)
55
No.
3:07.42 – 3:07.94 (0.5s)
56
Our return policy states that if you don't have a receipt or protection plan, then you cannot return the item.
3:08.76 – 3:15.16 (6.4s)
57
I'm sorry, sir.
3:15.82 – 3:17.12 (1.3s)
58
But I just bought them.
3:18.46 – 3:20.14 (1.7s)
59
Isn't there anything you can do?
3:19.80 – 3:22.06 (2.3s)
60
Well, you can't return the headphones, but you can exchange them for another pair.
3:23.18 – 3:28.02 (4.8s)
61
Okay, thanks.
3:29.12 – 3:30.52 (1.4s)
62
Hopefully, the new headphones will work.
3:30.30 – 3:32.82 (2.5s)
63
Wow, that's a great sale!
3:43.84 – 3:45.94 (2.1s)
64
Wow, these shirts are nice.
3:51.12 – 3:52.80 (1.7s)
65
I know, I really love them.
3:54.24 – 3:56.20 (2.0s)
66
Hey, that's not the right price.
4:00.82 – 4:02.36 (1.5s)
67
Those shirts are supposed to be on sale.
4:03.22 – 4:05.14 (1.9s)
68
These shirts are not on sale.
4:06.68 – 4:08.32 (1.6s)
69
The sales sign was still up from last week.
4:07.74 – 4:10.86 (3.1s)
70
I'm sorry.
4:10.28 – 4:12.02 (1.7s)
71
Does that mean I have to pay the full price?
4:12.90 – 4:15.20 (2.3s)
72
Yes, I'm sorry about the misunderstanding.
4:16.48 – 4:18.67 (2.2s)
73
I don't think it's a right to have a sale sign up on something that isn't on sale.
4:19.69 – 4:24.13 (4.4s)
74
I'd like to speak to your manager.
4:24.99 – 4:26.35 (1.4s)
75
I can get my manager for you.
4:27.99 – 4:29.75 (1.8s)
76
Wait here a minute.
4:30.47 – 4:31.23 (0.8s)
77
Hello, miss.
4:34.71 – 4:35.51 (0.8s)
78
Can I help you?
4:35.51 – 4:36.37 (0.9s)
79
Yes, I saw the sale sign here and I got these shirts, thinking that they were on sale.
4:37.61 – 4:42.41 (4.8s)
80
The cashier says I have to pay full price.
4:43.41 – 4:46.03 (2.6s)
81
I don't think that's right.
4:46.71 – 4:47.97 (1.3s)
82
I understand, miss.
4:49.51 – 4:50.65 (1.1s)
83
Our customers are very important to us.
4:51.59 – 4:53.77 (2.2s)
84
We've taken down the sale sign.
4:54.95 – 4:56.67 (1.7s)
85
Thank you for bringing that to our attention.
4:57.25 – 4:58.85 (1.6s)
86
I can ring those shirts up for you at the sale price.
5:00.53 – 5:02.67 (2.1s)
87
Thank you.
5:04.61 – 5:05.13 (0.5s)
88
I really appreciate it.
5:05.13 – 5:06.61 (1.5s)
89
Hi, I'm Brandon, your neighbor from downstairs.
5:29.17 – 5:32.31 (3.1s)
90
Hi, I'm Jessica.
5:33.85 – 5:35.37 (1.5s)
91
Nice to meet you.
5:35.37 – 5:36.27 (0.9s)
92
Sorry to bother you, but can I talk to you for a minute?
5:37.79 – 5:40.69 (2.9s)
93
Sure, is everything alright?
5:42.15 – 5:43.89 (1.7s)
94
I've been listening to you play the piano from my apartment for a while now.
5:45.33 – 5:48.93 (3.6s)
95
And it's nice to hear that you're getting better.
5:49.95 – 5:52.09 (2.1s)
96
Unfortunately, I tried to sleep in on weekends.
5:53.07 – 5:55.81 (2.7s)
97
I can't speak for our neighbors, but it's perfectly fine during the weekdays, because I'm up at 7am anyway.
5:56.71 – 6:04.31 (7.6s)
98
On the weekends, I'd really appreciate it if you can hold off until 9am.
6:04.81 – 6:09.09 (4.3s)
99
No problem, I'll postpone practicing the piano until 10am.
6:10.37 – 6:13.73 (3.4s)
100
Sorry about that, I didn't realize it was disturbing for you.
6:14.59 – 6:17.89 (3.3s)
101
Don't get me wrong, but weekends are the only chance I have to catch up on sleep.
6:19.43 – 6:23.21 (3.8s)
102
It's all good.
6:25.19 – 6:26.01 (0.8s)
103
You don't need to explain yourself.
6:26.01 – 6:27.41 (1.4s)
104
We appeared to be operating on different schedules, that's all.
6:28.79 – 6:31.69 (2.9s)
105
Okay.
6:33.45 – 6:34.01 (0.6s)
106
Thank you for being so kind.
6:34.01 – 6:35.77 (1.8s)
107
Have a nice day.
6:35.77 – 6:37.19 (1.4s)
108
Have a nice day too.
6:38.01 – 6:39.39 (1.4s)
109
The water was so cold.
6:47.17 – 6:49.31 (2.1s)
110
This is unacceptable.
6:50.01 – 6:51.57 (1.6s)
111
I'm going to make a complaint.
6:52.11 – 6:53.53 (1.4s)
112
This is the front desk.
6:58.61 – 6:59.83 (1.2s)
113
How can I help you?
7:00.03 – 7:00.83 (0.8s)
114
This is Anita Martin from room 101.
7:02.25 – 7:04.63 (2.4s)
115
I'd like to make a complaint.
7:05.87 – 7:07.05 (1.2s)
116
Sure, madam.
7:08.21 – 7:09.15 (0.9s)
117
What seems to be the problem?
7:09.37 – 7:10.61 (1.2s)
118
There's no hot water in my room, so I had to take a cold shower.
7:12.11 – 7:16.03 (3.9s)
119
This is unacceptable.
7:17.51 – 7:19.21 (1.7s)
120
I'm very disappointed with your service.
7:19.95 – 7:21.75 (1.8s)
121
I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.
7:23.17 – 7:27.55 (4.4s)
122
Please accept our sincerest apologies for not having hot water.
7:28.95 – 7:31.87 (2.9s)
123
Unfortunately, our hot water system has developed technical problems this morning.
7:33.33 – 7:37.03 (3.7s)
124
We're working on this, and we promise to have this issue solved in almost no time.
7:39.05 – 7:42.97 (3.9s)
125
We'll make sure to give you a discount.
7:43.91 – 7:45.35 (1.4s)
126
Okay, thank you.
7:47.95 – 7:48.77 (0.8s)
127
Also, there's an issue with the heating.
7:48.77 – 7:51.27 (2.5s)
128
It's very hot in my room.
7:51.27 – 7:53.39 (2.1s)
129
You can adjust the temperature using the thermostat near the light switch.
7:55.29 – 7:58.23 (2.9s)
130
Oh, I see.
8:00.53 – 8:01.83 (1.3s)
131
Okay, thank you for your help.
8:01.83 – 8:03.33 (1.5s)
132
You're very welcome.
8:04.65 – 8:05.71 (1.1s)
133
Thanks for watching and don't forget to subscribe to our YouTube channel.
8:26.63 – 8:30.17 (3.5s)
このレッスンについて
このレッスンでは、英語での苦情の申し立てに関連するフレーズや表現を練習します。特に、注文した商品が間違っていた場合や、返品をしたいときの対応方法に焦点を当てます。この動画を通じて、実際の会話におけるコミュニケーションスキルを向上させることが目的です。英語スピーキング練習として、特に苦情を申し立てる際の自信を高めることができるでしょう。また、IELTS スピーキング対策にも非常に役立ちます。
重要な語彙とフレーズ
- complain - 苦情を言う
- receipt - 領収書
- correct order - 正しい注文
- refund - 返金
- mixed up - 混同する
- bear with me - 少々お待ちください
- what I ordered - 注文したもの
練習のコツ
この動画のスピードやトーンに合わせて、shadow speakを実践することをお勧めします。まずは聞き取り、次に同じように発声してみてください。特に、苦情を申し立てる際のフレーズは感情を込めて練習すると良いでしょう。YouTubeで英語学習する際には、映像を何度もリプレイして、ネイティブがどのように言葉を使っているかを観察し、真似することが重要です。自分の声を録音してみると、発音やイントネーションの改善点がよく分かります。shadowing siteを活用し、他の会話素材でも同じように練習することで、さらに効果的に英会話を上達させましょう。
シャドーイングとは？英語上達に効果的な理由
シャドーイング（Shadowing）は、もともとプロの通訳者養成プログラムで開発された言語学習法で、多言語習得者として知られるDr. Alexander Arguelles によって広く普及されました。方法はシンプルですが非常に効果的：ネイティブスピーカーの英語を聞きながら、1〜2秒の遅延で声に出してすぐに繰り返す——まるで「影（shadow）」のように話者を追いかけます。文法ドリルや受動的なリスニングと異なり、シャドーイングは脳と口の筋肉が同時にリアルタイムで英語を処理・再現することを強制します。研究により、発音精度、抑揚、リズム、連音、リスニング力、そして会話の流暢さが大幅に向上することが確認されています。IELTSスピーキング対策や自然な英語コミュニケーションを目指す方に特におすすめです。
ShadowingEnglishでの効果的な学習方法
- 動画を選ぶ: 自然で明瞭な英語が使われているYouTube動画を選びましょう。TED Talks、BBC News、映画のシーン、ポッドキャスト、IELTS模範解答などが最適です。URLをコピーして検索バーに貼り付けてください。短い動画（5分以内）や、自分が本当に興味を持てるテーマから始めるのがコツです。
- まず聞いて内容を理解する: 最初は1倍速でただ聞くだけにしましょう。まだ繰り返す必要はありません。文の意味を理解し、話者がどのように単語を強調し、音を繋げ、間を取っているかに注目してください。内容を把握してからシャドーイングに入ると、はるかに効果的です。
- シャドーイングモードを設定する:
- Wait Mode（待機モード）:
+3sまたは+5sを選ぶと、動画が一文を読み終えた後に自動で一時停止し、繰り返す時間が生まれます。完全に手動でコントロールしたい場合はManualを選んでNextを自分で押しましょう。 - Sub Sync（字幕同期）: YouTubeの字幕と音声がずれることがあります。
±100msで調整して、正確なタイミングで追えるようにしてください。
- Wait Mode（待機モード）:
- 声に出してシャドーイングする（最重要）: ここが練習の本質です。文が流れると同時に——または一時停止中に——はっきりと自信を持って声に出して繰り返しましょう。ただ単語を読むだけでなく、話者のリズム、強調、高低、連音をそっくりそのまま真似することが大切です。「影」のように話者に重なるのが理想。Repeat機能を使って同じ文を何度も繰り返し、自然に出てくるまで定着させましょう。
- 徐々に難易度を上げて続ける: 一つのパッセージに慣れたら、さらに挑戦してみましょう。速度を <code>1.25x</code> や <code>1.5x</code> に上げれば、高速の言語反射を鍛えられます。Wait Modeを <code>Off</code> にして連続シャドーイングするのが最も上級で効果的なモードです。毎日15〜30分継続すれば、数週間で目に見える変化を実感できます。