跟读练习: Making Complaints - 通过YouTube学习英语口语
B1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
133 句
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1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
2
Will that be all?
3
Yes.
4
It's for here or to go, sir.
5
For here, please.
6
That will be $22.50.
7
Your order will be ready soon.
8
Oh, no.
9
There are only ten chicken nuggets in here.
10
There were supposed to be twenty.
11
And these are fish burgers.
12
But I ordered cheeseburgers.
13
I'm going to take it back to the counter.
14
We should get what we ordered.
15
Excuse me.
16
Yes?
17
This is not what I ordered.
18
I ordered 20 chicken nuggets, and I only got 10.
19
Also, instead of two cheeseburgers, I got two fishburgers.
20
I'm sorry, sir.
21
Can I see your receipt?
22
Yes, here it is.
23
Can you correct this order?
24
Sure.
25
If you could just bear with me for a moment, I'll get you the correct order.
26
Thank you.
27
Here it is.
28
I'm sorry about that.
29
Your order got mixed up with someone else's.
30
I gave you some free french fries to make up for it.
31
Thank you.
32
Did you find everything you needed today?
33
Yes, thank you.
34
These headphones are exactly what I need.
35
My neighbor has a really loud dog, and I can't get any work done.
36
I hope they do the trick.
37
That will be $150.
38
Wow, that's expensive.
39
But these are supposed to be the best, right?
40
Yes, that's a good brand of headphones.
41
Do you want to purchase our protection plan in case something happens to them?
42
That's okay.
43
I don't think I need it.
44
What's wrong with these?
45
I just bought them.
46
Can I help you?
47
Yes.
48
These headphones aren't working anymore.
49
I'd like to return them and get a refund.
50
Do you have the receipt?
51
No.
52
I must have dropped it.
53
I bought these here a couple of days ago.
54
Did you purchase a protection plan?
55
No.
56
Our return policy states that if you don't have a receipt or protection plan, then you cannot return the item.
57
I'm sorry, sir.
58
But I just bought them.
59
Isn't there anything you can do?
60
Well, you can't return the headphones, but you can exchange them for another pair.
61
Okay, thanks.
62
Hopefully, the new headphones will work.
63
Wow, that's a great sale!
64
Wow, these shirts are nice.
65
I know, I really love them.
66
Hey, that's not the right price.
67
Those shirts are supposed to be on sale.
68
These shirts are not on sale.
69
The sales sign was still up from last week.
70
I'm sorry.
71
Does that mean I have to pay the full price?
72
Yes, I'm sorry about the misunderstanding.
73
I don't think it's a right to have a sale sign up on something that isn't on sale.
74
I'd like to speak to your manager.
75
I can get my manager for you.
76
Wait here a minute.
77
Hello, miss.
78
Can I help you?
79
Yes, I saw the sale sign here and I got these shirts, thinking that they were on sale.
80
The cashier says I have to pay full price.
81
I don't think that's right.
82
I understand, miss.
83
Our customers are very important to us.
84
We've taken down the sale sign.
85
Thank you for bringing that to our attention.
86
I can ring those shirts up for you at the sale price.
87
Thank you.
88
I really appreciate it.
89
Hi, I'm Brandon, your neighbor from downstairs.
90
Hi, I'm Jessica.
91
Nice to meet you.
92
Sorry to bother you, but can I talk to you for a minute?
93
Sure, is everything alright?
94
I've been listening to you play the piano from my apartment for a while now.
95
And it's nice to hear that you're getting better.
96
Unfortunately, I tried to sleep in on weekends.
97
I can't speak for our neighbors, but it's perfectly fine during the weekdays, because I'm up at 7am anyway.
98
On the weekends, I'd really appreciate it if you can hold off until 9am.
99
No problem, I'll postpone practicing the piano until 10am.
100
Sorry about that, I didn't realize it was disturbing for you.
101
Don't get me wrong, but weekends are the only chance I have to catch up on sleep.
102
It's all good.
103
You don't need to explain yourself.
104
We appeared to be operating on different schedules, that's all.
105
Okay.
106
Thank you for being so kind.
107
Have a nice day.
108
Have a nice day too.
109
The water was so cold.
110
This is unacceptable.
111
I'm going to make a complaint.
112
This is the front desk.
113
How can I help you?
114
This is Anita Martin from room 101.
115
I'd like to make a complaint.
116
Sure, madam.
117
What seems to be the problem?
118
There's no hot water in my room, so I had to take a cold shower.
119
This is unacceptable.
120
I'm very disappointed with your service.
121
I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.
122
Please accept our sincerest apologies for not having hot water.
123
Unfortunately, our hot water system has developed technical problems this morning.
124
We're working on this, and we promise to have this issue solved in almost no time.
125
We'll make sure to give you a discount.
126
Okay, thank you.
127
Also, there's an issue with the heating.
128
It's very hot in my room.
129
You can adjust the temperature using the thermostat near the light switch.
130
Oh, I see.
131
Okay, thank you for your help.
132
You're very welcome.
133
Thanks for watching and don't forget to subscribe to our YouTube channel.
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关于本课
在本课中，学习者将通过对视频中投诉对话的练习，掌握如何在餐馆和商店遇到问题时提出投诉和寻求解决方案。通过这种方式，您将能够提升英语口语技巧，提高在真实场景中表达不满的自信心。特别适合希望改善日常交流的英语学习者，帮助他们在生活中更流利地使用英语。
关键词汇与短语
- 鸡肉块 (chicken nuggets) - 一种常见的小吃，适合在快餐店点购。
- 鱼汉堡 (fish burgers) - 与期望中的汉堡不同，学习如何在点餐时表达不满。
- 收据 (receipt) - 购物后收到的凭证，重要于处理退换货问题。
- 纠正订单 (correct this order) - 理解如何请求更正错误订单的表达方式。
- 退款 (refund) - 理解如何请求退还已经付款的金额。
- 感谢 (thank you) - 学习在服务过程中礼貌地表达感谢。
练习技巧
在这个视频中，讲话速度适中，非常适合进行英语影子跟读练习。请注意两者对话时的语调和节奏，试着进行shadow speech跟随练习。可以通过以下步骤提升您的练习效果：
- 观看视频并仔细聆听对话内容，理解每一句话的意思。
- 暂停视频，以自己的方式重复每一句对话，注意语调和发音。
- 在重复时，可以尝试不同的情感，比如愤怒、困惑或者礼貌，帮助您在不同场景下保持流利。
- 定期回顾之前的英语口语练习，比如录下自己的声音，并与视频中的原版对照，发现改进之处。
通过这种方式，您不仅能提升词汇量，还能在实际交流中自如表达各种情感，让您的英语口语能力更上一层楼。
什么是跟读法？
跟读法 (Shadowing) 是一种有科学依据的语言学习技巧，最初开发用于专业口译员的培训，并由多语言者Alexander Arguelles博士普及。这个方法简单而强大：您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同，跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性，语调，节奏，连读，听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。