Prática de Shadowing: Making Complaints - Aprenda a falar inglês com o YouTube

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I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.

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133 frases

I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.

0:15.70 – 0:23.18 (7.5s)

Will that be all?

0:25.16 – 0:26.18 (1.0s)

Yes.

0:27.20 – 0:27.84 (0.6s)

It's for here or to go, sir.

0:28.48 – 0:30.12 (1.6s)

For here, please.

0:30.58 – 0:31.22 (0.6s)

That will be $22.50.

0:32.56 – 0:34.20 (1.6s)

Your order will be ready soon.

0:35.08 – 0:36.50 (1.4s)

Oh, no.

0:42.74 – 0:43.26 (0.5s)

There are only ten chicken nuggets in here.

0:44.36 – 0:46.06 (1.7s)

There were supposed to be twenty.

0:46.96 – 0:48.16 (1.2s)

And these are fish burgers.

0:50.28 – 0:51.48 (1.2s)

But I ordered cheeseburgers.

0:53.18 – 0:54.60 (1.4s)

I'm going to take it back to the counter.

0:56.08 – 0:57.90 (1.8s)

We should get what we ordered.

0:58.86 – 1:00.04 (1.2s)

Excuse me.

1:02.14 – 1:02.82 (0.7s)

Yes?

1:04.04 – 1:04.34 (0.3s)

This is not what I ordered.

1:05.50 – 1:06.60 (1.1s)

I ordered 20 chicken nuggets, and I only got 10.

1:07.48 – 1:10.24 (2.8s)

Also, instead of two cheeseburgers, I got two fishburgers.

1:11.94 – 1:15.64 (3.7s)

I'm sorry, sir.

1:17.28 – 1:18.14 (0.9s)

Can I see your receipt?

1:18.14 – 1:19.08 (0.9s)

Yes, here it is.

1:20.82 – 1:22.14 (1.3s)

Can you correct this order?

1:22.80 – 1:23.88 (1.1s)

Sure.

1:24.96 – 1:25.16 (0.2s)

If you could just bear with me for a moment, I'll get you the correct order.

1:25.16 – 1:29.10 (3.9s)

Thank you.

1:30.80 – 1:31.30 (0.5s)

Here it is.

1:33.72 – 1:34.42 (0.7s)

I'm sorry about that.

1:34.42 – 1:35.76 (1.3s)

Your order got mixed up with someone else's.

1:35.76 – 1:38.52 (2.8s)

I gave you some free french fries to make up for it.

1:39.64 – 1:42.14 (2.5s)

Thank you.

1:43.02 – 1:43.54 (0.5s)

Did you find everything you needed today?

1:55.68 – 1:57.40 (1.7s)

Yes, thank you.

1:59.20 – 2:00.36 (1.2s)

These headphones are exactly what I need.

2:00.88 – 2:02.86 (2.0s)

My neighbor has a really loud dog, and I can't get any work done.

2:04.26 – 2:07.54 (3.3s)

I hope they do the trick.

2:09.28 – 2:10.56 (1.3s)

That will be $150.

2:11.48 – 2:12.50 (1.0s)

Wow, that's expensive.

2:14.96 – 2:16.24 (1.3s)

But these are supposed to be the best, right?

2:17.24 – 2:19.00 (1.8s)

Yes, that's a good brand of headphones.

2:21.40 – 2:23.28 (1.9s)

Do you want to purchase our protection plan in case something happens to them?

2:25.60 – 2:28.86 (3.3s)

That's okay.

2:31.06 – 2:31.62 (0.6s)

I don't think I need it.

2:32.30 – 2:33.38 (1.1s)

What's wrong with these?

2:40.40 – 2:41.64 (1.2s)

I just bought them.

2:41.86 – 2:42.98 (1.1s)

Can I help you?

2:46.02 – 2:47.02 (1.0s)

Yes.

2:47.64 – 2:48.24 (0.6s)

These headphones aren't working anymore.

2:48.48 – 2:49.94 (1.5s)

I'd like to return them and get a refund.

2:50.82 – 2:52.42 (1.6s)

Do you have the receipt?

2:53.76 – 2:55.06 (1.3s)

No.

2:58.62 – 2:58.84 (0.2s)

I must have dropped it.

2:58.44 – 3:00.50 (2.1s)

I bought these here a couple of days ago.

3:01.02 – 3:02.82 (1.8s)

Did you purchase a protection plan?

3:04.34 – 3:06.20 (1.9s)

No.

3:07.42 – 3:07.94 (0.5s)

Our return policy states that if you don't have a receipt or protection plan, then you cannot return the item.

3:08.76 – 3:15.16 (6.4s)

I'm sorry, sir.

3:15.82 – 3:17.12 (1.3s)

But I just bought them.

3:18.46 – 3:20.14 (1.7s)

Isn't there anything you can do?

3:19.80 – 3:22.06 (2.3s)

Well, you can't return the headphones, but you can exchange them for another pair.

3:23.18 – 3:28.02 (4.8s)

Okay, thanks.

3:29.12 – 3:30.52 (1.4s)

Hopefully, the new headphones will work.

3:30.30 – 3:32.82 (2.5s)

Wow, that's a great sale!

3:43.84 – 3:45.94 (2.1s)

Wow, these shirts are nice.

3:51.12 – 3:52.80 (1.7s)

I know, I really love them.

3:54.24 – 3:56.20 (2.0s)

Hey, that's not the right price.

4:00.82 – 4:02.36 (1.5s)

Those shirts are supposed to be on sale.

4:03.22 – 4:05.14 (1.9s)

These shirts are not on sale.

4:06.68 – 4:08.32 (1.6s)

The sales sign was still up from last week.

4:07.74 – 4:10.86 (3.1s)

I'm sorry.

4:10.28 – 4:12.02 (1.7s)

Does that mean I have to pay the full price?

4:12.90 – 4:15.20 (2.3s)

Yes, I'm sorry about the misunderstanding.

4:16.48 – 4:18.67 (2.2s)

I don't think it's a right to have a sale sign up on something that isn't on sale.

4:19.69 – 4:24.13 (4.4s)

I'd like to speak to your manager.

4:24.99 – 4:26.35 (1.4s)

I can get my manager for you.

4:27.99 – 4:29.75 (1.8s)

Wait here a minute.

4:30.47 – 4:31.23 (0.8s)

Hello, miss.

4:34.71 – 4:35.51 (0.8s)

Can I help you?

4:35.51 – 4:36.37 (0.9s)

Yes, I saw the sale sign here and I got these shirts, thinking that they were on sale.

4:37.61 – 4:42.41 (4.8s)

The cashier says I have to pay full price.

4:43.41 – 4:46.03 (2.6s)

I don't think that's right.

4:46.71 – 4:47.97 (1.3s)

I understand, miss.

4:49.51 – 4:50.65 (1.1s)

Our customers are very important to us.

4:51.59 – 4:53.77 (2.2s)

We've taken down the sale sign.

4:54.95 – 4:56.67 (1.7s)

Thank you for bringing that to our attention.

4:57.25 – 4:58.85 (1.6s)

I can ring those shirts up for you at the sale price.

5:00.53 – 5:02.67 (2.1s)

Thank you.

5:04.61 – 5:05.13 (0.5s)

I really appreciate it.

5:05.13 – 5:06.61 (1.5s)

Hi, I'm Brandon, your neighbor from downstairs.

5:29.17 – 5:32.31 (3.1s)

Hi, I'm Jessica.

5:33.85 – 5:35.37 (1.5s)

Nice to meet you.

5:35.37 – 5:36.27 (0.9s)

Sorry to bother you, but can I talk to you for a minute?

5:37.79 – 5:40.69 (2.9s)

Sure, is everything alright?

5:42.15 – 5:43.89 (1.7s)

I've been listening to you play the piano from my apartment for a while now.

5:45.33 – 5:48.93 (3.6s)

And it's nice to hear that you're getting better.

5:49.95 – 5:52.09 (2.1s)

Unfortunately, I tried to sleep in on weekends.

5:53.07 – 5:55.81 (2.7s)

I can't speak for our neighbors, but it's perfectly fine during the weekdays, because I'm up at 7am anyway.

5:56.71 – 6:04.31 (7.6s)

On the weekends, I'd really appreciate it if you can hold off until 9am.

6:04.81 – 6:09.09 (4.3s)

No problem, I'll postpone practicing the piano until 10am.

6:10.37 – 6:13.73 (3.4s)

100

Sorry about that, I didn't realize it was disturbing for you.

6:14.59 – 6:17.89 (3.3s)

101

Don't get me wrong, but weekends are the only chance I have to catch up on sleep.

6:19.43 – 6:23.21 (3.8s)

102

It's all good.

6:25.19 – 6:26.01 (0.8s)

103

You don't need to explain yourself.

6:26.01 – 6:27.41 (1.4s)

104

We appeared to be operating on different schedules, that's all.

6:28.79 – 6:31.69 (2.9s)

105

Okay.

6:33.45 – 6:34.01 (0.6s)

106

Thank you for being so kind.

6:34.01 – 6:35.77 (1.8s)

107

Have a nice day.

6:35.77 – 6:37.19 (1.4s)

108

Have a nice day too.

6:38.01 – 6:39.39 (1.4s)

109

The water was so cold.

6:47.17 – 6:49.31 (2.1s)

110

This is unacceptable.

6:50.01 – 6:51.57 (1.6s)

111

I'm going to make a complaint.

6:52.11 – 6:53.53 (1.4s)

112

This is the front desk.

6:58.61 – 6:59.83 (1.2s)

113

How can I help you?

7:00.03 – 7:00.83 (0.8s)

114

This is Anita Martin from room 101.

7:02.25 – 7:04.63 (2.4s)

115

I'd like to make a complaint.

7:05.87 – 7:07.05 (1.2s)

116

Sure, madam.

7:08.21 – 7:09.15 (0.9s)

117

What seems to be the problem?

7:09.37 – 7:10.61 (1.2s)

118

There's no hot water in my room, so I had to take a cold shower.

7:12.11 – 7:16.03 (3.9s)

119

This is unacceptable.

7:17.51 – 7:19.21 (1.7s)

120

I'm very disappointed with your service.

7:19.95 – 7:21.75 (1.8s)

121

I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.

7:23.17 – 7:27.55 (4.4s)

122

Please accept our sincerest apologies for not having hot water.

7:28.95 – 7:31.87 (2.9s)

123

Unfortunately, our hot water system has developed technical problems this morning.

7:33.33 – 7:37.03 (3.7s)

124

We're working on this, and we promise to have this issue solved in almost no time.

7:39.05 – 7:42.97 (3.9s)

125

We'll make sure to give you a discount.

7:43.91 – 7:45.35 (1.4s)

126

Okay, thank you.

7:47.95 – 7:48.77 (0.8s)

127

Also, there's an issue with the heating.

7:48.77 – 7:51.27 (2.5s)

128

It's very hot in my room.

7:51.27 – 7:53.39 (2.1s)

129

You can adjust the temperature using the thermostat near the light switch.

7:55.29 – 7:58.23 (2.9s)

130

Oh, I see.

8:00.53 – 8:01.83 (1.3s)

131

Okay, thank you for your help.

8:01.83 – 8:03.33 (1.5s)

132

You're very welcome.

8:04.65 – 8:05.71 (1.1s)

133

Thanks for watching and don't forget to subscribe to our YouTube channel.

8:26.63 – 8:30.17 (3.5s)

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Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.

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Prática de Shadowing: Making Complaints - Aprenda a falar inglês com o YouTube

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O que é a Técnica de Shadowing?

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