Prática de Shadowing: Making Complaints - Aprenda a falar inglês com o YouTube

B1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
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133 frases
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1
I'd like 20 chicken nuggets with sweet and sour sauce, two cheeseburgers, and four Coca-Colas.
2
Will that be all?
3
Yes.
4
It's for here or to go, sir.
5
For here, please.
6
That will be $22.50.
7
Your order will be ready soon.
8
Oh, no.
9
There are only ten chicken nuggets in here.
10
There were supposed to be twenty.
11
And these are fish burgers.
12
But I ordered cheeseburgers.
13
I'm going to take it back to the counter.
14
We should get what we ordered.
15
Excuse me.
16
Yes?
17
This is not what I ordered.
18
I ordered 20 chicken nuggets, and I only got 10.
19
Also, instead of two cheeseburgers, I got two fishburgers.
20
I'm sorry, sir.
21
Can I see your receipt?
22
Yes, here it is.
23
Can you correct this order?
24
Sure.
25
If you could just bear with me for a moment, I'll get you the correct order.
26
Thank you.
27
Here it is.
28
I'm sorry about that.
29
Your order got mixed up with someone else's.
30
I gave you some free french fries to make up for it.
31
Thank you.
32
Did you find everything you needed today?
33
Yes, thank you.
34
These headphones are exactly what I need.
35
My neighbor has a really loud dog, and I can't get any work done.
36
I hope they do the trick.
37
That will be $150.
38
Wow, that's expensive.
39
But these are supposed to be the best, right?
40
Yes, that's a good brand of headphones.
41
Do you want to purchase our protection plan in case something happens to them?
42
That's okay.
43
I don't think I need it.
44
What's wrong with these?
45
I just bought them.
46
Can I help you?
47
Yes.
48
These headphones aren't working anymore.
49
I'd like to return them and get a refund.
50
Do you have the receipt?
51
No.
52
I must have dropped it.
53
I bought these here a couple of days ago.
54
Did you purchase a protection plan?
55
No.
56
Our return policy states that if you don't have a receipt or protection plan, then you cannot return the item.
57
I'm sorry, sir.
58
But I just bought them.
59
Isn't there anything you can do?
60
Well, you can't return the headphones, but you can exchange them for another pair.
61
Okay, thanks.
62
Hopefully, the new headphones will work.
63
Wow, that's a great sale!
64
Wow, these shirts are nice.
65
I know, I really love them.
66
Hey, that's not the right price.
67
Those shirts are supposed to be on sale.
68
These shirts are not on sale.
69
The sales sign was still up from last week.
70
I'm sorry.
71
Does that mean I have to pay the full price?
72
Yes, I'm sorry about the misunderstanding.
73
I don't think it's a right to have a sale sign up on something that isn't on sale.
74
I'd like to speak to your manager.
75
I can get my manager for you.
76
Wait here a minute.
77
Hello, miss.
78
Can I help you?
79
Yes, I saw the sale sign here and I got these shirts, thinking that they were on sale.
80
The cashier says I have to pay full price.
81
I don't think that's right.
82
I understand, miss.
83
Our customers are very important to us.
84
We've taken down the sale sign.
85
Thank you for bringing that to our attention.
86
I can ring those shirts up for you at the sale price.
87
Thank you.
88
I really appreciate it.
89
Hi, I'm Brandon, your neighbor from downstairs.
90
Hi, I'm Jessica.
91
Nice to meet you.
92
Sorry to bother you, but can I talk to you for a minute?
93
Sure, is everything alright?
94
I've been listening to you play the piano from my apartment for a while now.
95
And it's nice to hear that you're getting better.
96
Unfortunately, I tried to sleep in on weekends.
97
I can't speak for our neighbors, but it's perfectly fine during the weekdays, because I'm up at 7am anyway.
98
On the weekends, I'd really appreciate it if you can hold off until 9am.
99
No problem, I'll postpone practicing the piano until 10am.
100
Sorry about that, I didn't realize it was disturbing for you.
101
Don't get me wrong, but weekends are the only chance I have to catch up on sleep.
102
It's all good.
103
You don't need to explain yourself.
104
We appeared to be operating on different schedules, that's all.
105
Okay.
106
Thank you for being so kind.
107
Have a nice day.
108
Have a nice day too.
109
The water was so cold.
110
This is unacceptable.
111
I'm going to make a complaint.
112
This is the front desk.
113
How can I help you?
114
This is Anita Martin from room 101.
115
I'd like to make a complaint.
116
Sure, madam.
117
What seems to be the problem?
118
There's no hot water in my room, so I had to take a cold shower.
119
This is unacceptable.
120
I'm very disappointed with your service.
121
I'd like you to resolve this matter as quickly as possible, or I'll have to cancel my reservation.
122
Please accept our sincerest apologies for not having hot water.
123
Unfortunately, our hot water system has developed technical problems this morning.
124
We're working on this, and we promise to have this issue solved in almost no time.
125
We'll make sure to give you a discount.
126
Okay, thank you.
127
Also, there's an issue with the heating.
128
It's very hot in my room.
129
You can adjust the temperature using the thermostat near the light switch.
130
Oh, I see.
131
Okay, thank you for your help.
132
You're very welcome.
133
Thanks for watching and don't forget to subscribe to our YouTube channel.

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Por que praticar a fala com este vídeo?

Este vídeo oferece um contexto realista de situações cotidianas em que se pode precisar fazer uma reclamação, como em um restaurante ou loja. Ao assisti-lo, você aprenderá não apenas a formular suas queixas, mas também a responder a situações desafiadoras de maneira assertiva. Essa prática é essencial para melhorar sua fluência e confiança em prática de conversação em inglês. Além disso, o uso de diálogos verdadeiros permite que você ouça como os falantes nativos se comunicam, facilitando a aplicação do conhecimento no dia a dia.

Gramática & Expressões em Contexto

O vídeo contém várias estruturas gramaticais úteis e expressões que você pode incorporar à sua fala. Aqui estão algumas delas:

  • "I’d like...": Usado para expressar preferência ou pedido. Ideal para aprender a como solicitar algo de forma educada.
  • "This is not what I ordered.": Uma frase fundamental para expressar descontentamento de maneira clara. Aprender a usar essa estrutura é vital em situações de reclamação.
  • "Can you correct this order?": Formulando um pedido em um tom polido. Essa estrutura vai ajudá-lo a se sentir mais confiante durante a prática de conversação em inglês.

Armadilhas Comuns de Pronúncia

Quando se trata de melhorar a pronúncia em inglês, algumas palavras e expressões podem ser armadilhas, especialmente em um diálogo rápido como este. Aqui estão algumas para praticar:

  • Nuggets: A pronúncia pode ser desafiadora; pratique o som da vogal curta.
  • Cheeseburgers: Preste atenção ao som contínuo das sílabas para evitar uma pronúncia truncada.
  • Refund: A ênfase na primeira letra "re" pode ser difícil; trabalhe no som do "r" para que soe mais natural.

Utilizar técnicas de shadowing em inglês pode ser uma excelente forma de superar essas dificuldades. Ouvir e repetir exatamente o que é dito no vídeo, no seu próprio ritmo, ajudará a internalizar a pronúncia correta. Para essa prática, encontre um shadowing site que ofereça suporte e recursos adicionais.

O que é a Técnica de Shadowing?

Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.

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