Shadowing Practice: English Conversation Lesson 42: Missing Order - Learn English Speaking with Video

Creating lesson...
1
Can I help you?
2
I ordered a table a few weeks ago, but it still has not arrived.
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Do you have the order number or your receipt?
4
No. Unfortunately, I lost them both.
5
I see.
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I can try to look it up with your address or phone number.
7
Here is both my address and phone number.
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I found your item.
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It was delivered to a different address.
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So, what will you do about it?
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I am very sorry for the error.
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We will send a replacement table to your correct address as soon as possible.
13
Thank you for your wonderful customer service. Can I help you?
14
I ordered a table a few weeks ago, but it still has not arrived.
15
Do you have the order number or your receipt?
16
No. Unfortunately, I lost them both.
17
I see.
18
I can try to look it up with your address or phone number.
19
Here is both my address and phone number.
20
I found your item.
21
It was delivered to a different address.
22
So, what will you do about it?
23
I am very sorry for the error.
24
We will send a replacement table to your correct address as soon as possible.
25
Thank you for your wonderful customer service.

Vocabulary and speaking notes for this lesson

This speaking lesson is built on the video “English Conversation Lesson 42: Missing Order”. This video has 25 sentences and 204 words to shadow. The speech runs for 1:25. The speaker talks at a steady 144 words per minute, a comfortable pace for shadowing. 87% of the words are among the 3,000 most common in English, so the vocabulary is easy to follow. 6 of its 25 sentences are questions, so it is good practice for question intonation and short answers.

Key vocabulary in this video

10 words from the video worth learning, with pronunciation and meaning:

WordPronunciationMeaning
replacement noun/ɹɪˈpleɪsmənt/A person or thing that takes the place of another; a substitute.
arrive verb/əˈɹaɪv/To reach; to get to a certain place.
receipt noun/ɹɪˈsiːt/The act of receiving, or the fact of having been received.
customer noun/ˈkʌs.tə.mə/A person or company who purchases or receives a product or service from a business or merchant or intends to do so.
item noun/ˈaɪ.təm/A distinct physical object.
deliver verb/dɪˈlɪv.ə(ɹ)/To set free from restraint or danger.
error noun/ˈɛɹəɹ/The state, quality, or condition of being wrong.
address noun/əˈdɹɛs/A manner of speaking or writing to another; language, style.
wonderful adjective/ˈwʌndəfl̩/Tending to excite wonder; surprising, extraordinary.
correct adjective/kəˈɹɛkt/Free from error; true; accurate.

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Present perfect have/has + past participle — a past action that still matters nowhas not arrived
Passive voice be + past participle — the focus is on what happens, not who does itwas delivered
Future with “will” will + verb — a decision, promise or predictionwill you do · will send

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
  3. Record yourself and compare with the original, paying attention to words like replacement, arrive, receipt.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →