Prática de Shadowing: Learn Everyday Conversations for English At Work | Logistics & Shipment Handling - Aprenda a falar inglês com o YouTube

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Hi Mai, thank you for joining the call.
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89 frases
1
Hi Mai, thank you for joining the call.
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We need to finalize the shipping schedule for the new batch of electronics components.
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Absolutely, John.
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I also want to discuss the customs documentation and freight forwarding requirements.
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There were some delays last time due to incomplete paperwork.
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That's right.
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Let's ensure all incoterms are clearly defined.
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For this shipment, we are using FOB free on board, correct?
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Yes, FOB from Hokai Min Port.
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But I suggest we also have a backup plan for cargo insurance, in case there are damages during transit.
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Good point.
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I'll coordinate with our logistics provider to arrange for that.
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Also, do you have the updated bill of lading and commercial invoice?
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I do.
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I've also reviewed the import regulations for your country.
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Everything looks compliant, but the customs clearance process may take an extra day due to increased inspections.
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Understood.
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We should inform the warehouse team to adjust their delivery schedule accordingly.
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Agreed.
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I'll send the updated packing list and tracking information this afternoon.
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Excellent.
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Once we streamline these logistics procedures, we'll avoid further supply chain disruptions.
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Exactly.
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One more thing.
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We need to confirm the weight and volume data before finalizing the freight forwarding.
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I can have our warehouse team double-check the dimensions and send you the details.
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That'll help finalize the shipping schedule too.
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Great.
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Let's also review the terms of the cargo insurance.
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Do we have full coverage from port to port?
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I believe so, but I'll verify it with the logistics provider.
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If there are gaps, we can revise the Incoterms to CIF.
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If we switch to CIF, we must update all relevant customs documentation and resend the commercial invoice.
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True.
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We should do that in parallel so it doesn't delay the customs clearance.
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I'll get the legal department to verify the new import regulations just to be safe.
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Sounds good.
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Let's set a deadline for all documents to be finalised by Friday.
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That works.
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I'll organise a final review with the warehouse team once the packing list is verified.
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Morning, Ms. Tanaka.
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Thanks for joining on short notice.
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I wanted to speak with you directly about the most recent shipment we received, batch number 3421.
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Good morning, John.
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Yes, I saw your email late last night.
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You mentioned there was a problem.
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Exactly.
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During our standard incoming inspection, our team discovered that several units in the shipment were damaged.
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To be precise, 184 components out of the 1,200 were unusable.
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That's quite a large number.
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Can you describe the type of damage?
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Sure.
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Most of the affected units have bent connectors and surface level cracks on the plastic casing.
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We suspect the damage happened during transit, some of the inner boxes were partially crushed.
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I see.
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Were there any signs of external damage to the main shipment?
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box?
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Yes, and that's the concerning part.
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The outer packaging had noticeable dents and one corner looked like it had been dropped.
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We've taken photographs, and the receiving staff logged everything in the non-conformance report.
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That will be helpful.
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You can you share those documents with me?
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Absolutely.
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I've already attached the report, photos, and batch logged to the email I sent about an hour ago.
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You should have them in your inbox.
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Let me check.
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Yes, I see it now.
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Thanks for being thorough.
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Our logistics team will need to investigate this with the carrier.
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Of course.
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But in the meantime, we're looking at a significant disruption to our assembly line.
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We were scheduled to begin production with these parts on Wednesday.
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I understand.
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Would you prefer a replacement shipment, or a credit for the damaged goods.
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To be frank, a replacement won't arrive in time.
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What's the estimated lead time?
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If we expedite it, we could deliver replacements within 15 working days.
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That's not ideal.
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We can't afford to wait that long.
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Our client's project deadline is next week.
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In this case, we'd prefer a refund or credit for the unusable components.
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Understood.
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Just to confirm, you are requesting a credit for 184 damaged units.
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Correct.
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That's based on our QC team's count.
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We can also arrange to return the defective parts, if needed.
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Returning them may not be necessary, but I'll check with our operations team.
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Just a moment, I'm looking over the pictures now, yes, the packaging appears insufficient for this type of part.
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I'll escalate this with our packaging supplier too.
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Sobre Esta Lição

Nesta lição, você praticará conversas cotidianas em inglês relacionadas a logística e manuseio de remessas. Através do diálogo entre dois profissionais, aprenderá a discutir cronogramas de envio, documentação aduaneira e processos logísticos importantes. Este conteúdo é ideal para quem trabalha em ambientes corporativos e deseja se sentir mais confortável ao comunicar-se em inglês no trabalho. Além disso, você terá a oportunidade de melhorar a sua pronúncia em inglês através da técnica de shadowing, especialmente com materiais de aprendizado como vídeos no YouTube.

Vocabulário e Frases Chave

  • Shipping schedule - cronograma de envio
  • Customs documentation - documentação aduaneira
  • Freight forwarding - transporte de carga
  • Incoterms - termos de comércio internacional
  • Bill of lading - conhecimento de embarque
  • Cargo insurance - seguro de carga
  • Customs clearance - liberação aduaneira
  • Packing list - lista de embalagens

Dicas de Prática

Para maximizar seu aprendizado, experimente a técnica de shadowing. Ao assistir ao vídeo, repita as falas logo após ouvi-las, tentando imitar a entonação e o ritmo dos falantes. Isso ajudará a melhorar a pronúncia em inglês e a assimilar a fluência necessária para conversar sobre temas logísticos. Comece em um ritmo mais lento, se necessário, e aumente a velocidade à medida que se sentir mais confortável. O shadowing em inglês é uma estratégia eficaz, especialmente com materiais como aprender inglês com youtube, onde você pode visualizar as expressões faciais e a linguagem corporal dos falantes, enriquecendo ainda mais sua prática. Acesse sites dedicados ao shadowing para encontrar mais recursos que complementem sua jornada de aprendizado.

O que é a Técnica de Shadowing?

Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.

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