Pratique du Shadowing: Learn Everyday Conversations for English At Work | Logistics & Shipment Handling - Apprendre l'anglais à l'oral avec la vidéo
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89 phrases
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1
Hi Mai, thank you for joining the call.
2
We need to finalize the shipping schedule for the new batch of electronics components.
3
Absolutely, John.
4
I also want to discuss the customs documentation and freight forwarding requirements.
5
There were some delays last time due to incomplete paperwork.
6
That's right.
7
Let's ensure all incoterms are clearly defined.
8
For this shipment, we are using FOB free on board, correct?
9
Yes, FOB from Hokai Min Port.
10
But I suggest we also have a backup plan for cargo insurance, in case there are damages during transit.
11
Good point.
12
I'll coordinate with our logistics provider to arrange for that.
13
Also, do you have the updated bill of lading and commercial invoice?
14
I do.
15
I've also reviewed the import regulations for your country.
16
Everything looks compliant, but the customs clearance process may take an extra day due to increased inspections.
17
Understood.
18
We should inform the warehouse team to adjust their delivery schedule accordingly.
19
Agreed.
20
I'll send the updated packing list and tracking information this afternoon.
21
Excellent.
22
Once we streamline these logistics procedures, we'll avoid further supply chain disruptions.
23
Exactly.
24
One more thing.
25
We need to confirm the weight and volume data before finalizing the freight forwarding.
26
I can have our warehouse team double-check the dimensions and send you the details.
27
That'll help finalize the shipping schedule too.
28
Great.
29
Let's also review the terms of the cargo insurance.
30
Do we have full coverage from port to port?
31
I believe so, but I'll verify it with the logistics provider.
32
If there are gaps, we can revise the Incoterms to CIF.
33
If we switch to CIF, we must update all relevant customs documentation and resend the commercial invoice.
34
True.
35
We should do that in parallel so it doesn't delay the customs clearance.
36
I'll get the legal department to verify the new import regulations just to be safe.
37
Sounds good.
38
Let's set a deadline for all documents to be finalised by Friday.
39
That works.
40
I'll organise a final review with the warehouse team once the packing list is verified.
41
Morning, Ms. Tanaka.
42
Thanks for joining on short notice.
43
I wanted to speak with you directly about the most recent shipment we received, batch number 3421.
44
Good morning, John.
45
Yes, I saw your email late last night.
46
You mentioned there was a problem.
47
Exactly.
48
During our standard incoming inspection, our team discovered that several units in the shipment were damaged.
49
To be precise, 184 components out of the 1,200 were unusable.
50
That's quite a large number.
51
Can you describe the type of damage?
52
Sure.
53
Most of the affected units have bent connectors and surface level cracks on the plastic casing.
54
We suspect the damage happened during transit, some of the inner boxes were partially crushed.
55
I see.
56
Were there any signs of external damage to the main shipment?
57
box?
58
Yes, and that's the concerning part.
59
The outer packaging had noticeable dents and one corner looked like it had been dropped.
60
We've taken photographs, and the receiving staff logged everything in the non-conformance report.
61
That will be helpful.
62
You can you share those documents with me?
63
Absolutely.
64
I've already attached the report, photos, and batch logged to the email I sent about an hour ago.
65
You should have them in your inbox.
66
Let me check.
67
Yes, I see it now.
68
Thanks for being thorough.
69
Our logistics team will need to investigate this with the carrier.
70
Of course.
71
But in the meantime, we're looking at a significant disruption to our assembly line.
72
We were scheduled to begin production with these parts on Wednesday.
73
I understand.
74
Would you prefer a replacement shipment, or a credit for the damaged goods.
75
To be frank, a replacement won't arrive in time.
76
What's the estimated lead time?
77
If we expedite it, we could deliver replacements within 15 working days.
78
That's not ideal.
79
We can't afford to wait that long.
80
Our client's project deadline is next week.
81
In this case, we'd prefer a refund or credit for the unusable components.
82
Understood.
83
Just to confirm, you are requesting a credit for 184 damaged units.
84
Correct.
85
That's based on our QC team's count.
86
We can also arrange to return the defective parts, if needed.
87
Returning them may not be necessary, but I'll check with our operations team.
88
Just a moment, I'm looking over the pictures now, yes, the packaging appears insufficient for this type of part.
89
I'll escalate this with our packaging supplier too.
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Vocabulaire et conseils d’expression pour cette leçon
Cette leçon d’expression orale de niveau C1 s’appuie sur la vidéo « Learn Everyday Conversations for English At Work ». Les mots qui reviennent le plus souvent : shipment, logistics, customs, damage, batch. Cette vidéo contient 89 phrases et 729 mots à répéter en shadowing. La partie parlée dure 5:35. Le locuteur parle à un rythme régulier d’environ 130 mots par minute, confortable pour le shadowing. Seuls 76 % des mots font partie des 3 000 mots les plus courants en anglais, le vocabulaire est donc exigeant.
Vocabulaire clé de cette vidéo
Les 15 mots les plus avancés de la vidéo, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| shipment nom | /ˈʃɪpmənt/ | cargaison |
| logistics nom | /ləˈd͡ʒɪstɪks/ | logistique |
| finalize verbe | /ˈfaɪ.nə.laɪz/ | achever, finir |
| verify verbe | /ˈvɛɹɪfaɪ/ | vérifier |
| batch nom | /bæt͡ʃ/ | fournée |
| warehouse nom | /ˈwɛə(ɹ)haʊs/ | entrepôt, dépôt |
| invoice nom | /ˈɪnˌvɔɪs/ | facture |
| unusable adjectif | inutilisable | |
| disruption nom | /dɪsˈɹʌpʃən/ | interruption, perturbation |
| clearance nom | /ˈklɪɚ.əns/ | évacuation, vidage |
| freight nom | /fɹeɪt/ | fret |
| arrange verbe | /əˈɹeɪnd͡ʒ/ | arranger, organiser |
| compliant adjectif | /kəmˈplaɪənt/ | docile, obéissant |
| conformance nom | /kənˈfɔːm(ə)ns/ | conformité |
| connector nom | /kəˈnɛktɚ/ | connecteur |
Des phrases à répéter
Des phrases courtes et complètes de la vidéo, à réutiliser dans la conversation de tous les jours :
- Let's ensure all incoterms are clearly defined.
- Also, do you have the updated bill of lading and commercial invoice?
- Do we have full coverage from port to port?
- Can you describe the type of damage?
- You can you share those documents with me?
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | are clearly defined · be finalised · is verified |
| Present perfect have/has + participe passé — une action passée qui compte encore maintenant | I've also reviewed · have bent · We've taken |
Prononciation à surveiller
Le locuteur utilise 18 contractions et formes réduites, comme I'll, I've, can't. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « sh » et « zh »: shipment /ˈʃɪpmənt/, disruption /dɪsˈɹʌpʃən/, documentation /ˌdɑkjəmɛnˈteɪʃən/, insufficient /ɪnsəˈfɪʃənt/, dimension /daɪˈmɛn.ʃən/
- Mots longs — placez bien l’accent: documentation /ˌdɑkjəmɛnˈteɪʃən/, insufficient /ɪnsəˈfɪʃənt/, coordinate /koʊˈɔɹ.dəˌneɪt/, accordingly /əˈkɔɹ.dɪŋ.li/
Les sons difficiles pour les francophones :
- /tʃ/ et /dʒ/ — à ne pas adoucir en « ch » et « j »: logistics /ləˈd͡ʒɪstɪks/, batch /bæt͡ʃ/, arrange /əˈɹeɪnd͡ʒ/, attach /əˈtæt͡ʃ/, adjust /əˈd͡ʒʌst/
- /r/ anglais — langue recourbée, sans frotter la gorge: verify /ˈvɛɹɪfaɪ/, warehouse /ˈwɛə(ɹ)haʊs/, disruption /dɪsˈɹʌpʃən/, freight /fɹeɪt/, arrange /əˈɹeɪnd͡ʒ/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Répétez phrase par phrase à vitesse normale, en reprenant chacune jusqu’à ce que votre rythme corresponde à celui du locuteur.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme shipment, logistics, finalize.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.