Практика Shadowing: Learn Hotel English | Handling Problems at Check-In - Изучайте разговорный английский по видео
Выберите режим практики
Каждый режим открывает полноэкранную комнату практики.
262 предложений
Если предложения слишком короткие или длинные, нажмите Edit, чтобы их изменить.
1
Hello, we have a reservation under the name Tom.
2
I'm sorry sir, I don't see a reservation under that name.
3
This is unbelievable.
4
How can two hotels...
5
Almost the name.
6
This is so confusing.
7
Tom, eh?
8
Breathe.
9
It's OK.
10
Welcome back to Daily English Talk, the channel where you learn real, everyday English.
11
I am Lily.
12
And I am Tom.
13
If this is your first time here, welcome to the family.
14
We are so happy you found us.
15
If you enjoyed this video and want to support the channel, you can send a super thanks.
16
Your support helps me keep making fun and easy English videos.
17
Thank you so much.
18
So hit that subscribe button and the bell icon right now so you never miss an episode.
19
And today's topic is one that every traveler needs.
20
We are talking about hotels.
21
Specifically, checking into a hotel when things go wrong.
22
And Tom and I have a very personal story about this topic today.
23
Tom Hanks: Very personal, very real, and honestly, a little embarrassing.
24
Mostly for Tom.
25
Mostly for me, yes.
26
Let's get into it.
27
So Tom and I traveled together last year.
28
We arrived at the hotel after a very long journey.
29
Tom walked up to the front desk, gave his name, and waited.
30
The woman at the desk looked at her screen.
31
Then she looked at Tom.
32
Then she looked at her screen again.
33
Oh, I remember this moment very clearly.
34
And then she said something that made Tom very, very frustrated.
35
question.
36
What did the woman at the front desk say to Tom that made him lose his patience? Was it A.
37
Your card has been declined, B.
38
I can't see your reservation, or C.
39
We gave your room to another guest?
40
Leave your answer in the comments.
41
We will tell you at the end of the episode.
42
And trust me, what actually happened is even more interesting than the options.
43
Okay, let's begin.
44
So Tom, let's tell everyone about our trip last spring because it is the perfect example of hotel check -in problems.
45
Yes.
46
Okay, so we decided to take a little weekend trip together.
47
I organized everything, the train tickets, the hotel, the whole schedule. to organize.
48
I do, usually very well.
49
Anyway, we took a four -hour train ride.
50
By the time we arrived at the hotel, we were both exhausted.
51
Ugh, my feet were hurting, my back was hurting, I just wanted to sit down.
52
Me too!
53
So I walked straight up to the front desk, very confident.
54
"Hello, we have a reservation under the name Tom." The woman smiled, started typing, and then stopped.
55
Typed again, then looked up at me and said, "I'm sorry, sir, I don't see a reservation under that name." And I saw Tom's face change immediately.
56
I showed her my confirmation email.
57
She looked at it carefully, then she said, "Sir, I think I see the problem.
58
This confirmation is from a different hotel." He booked the wrong hotel.
59
There are two hotels in that city with almost the same name.
60
I was tired, hungry, and now I find out I booked us into the completely wrong place.
61
I put my bag down on the floor loudly and I said, "This is unbelievable!
62
How can two hotels have almost the same name?
63
This is so confusing !" And my voice was getting louder with every word.
64
People in the lobby started turning around.
65
A small child near the sofa looked at me with very big eyes.
66
So I put my hand on Tom's arm and said, Tom, hey, breathe.
67
It's okay.
68
Then I smiled at the woman at the desk and said, I'm so sorry.
69
We are very tired.
70
Could you help us?
71
Do you have any rooms available tonight?
72
And she was incredibly kind.
73
She said there was one room available, a deluxe room.
74
$60 more than a standard room and I could feel Tom about to explode again.
75
I opened my mouth.
76
So I gently squeezed his arm.
77
Then I asked the woman, We've been traveling all day.
78
Is there anything you can do for us?
79
She called the manager.
80
Lily explained everything calmly and politely, and the manager gave us the deluxe room at the standard price as a courtesy.
81
Problem solved with Calm English.
82
I picked up my bag very quietly.
83
I did not make eye contact with the child near the sofa.
84
We went upstairs to a beautiful room with a huge window and an amazing view.
85
And I laughed at Tom for about five minutes.
86
She did.
87
But then she said something I will never forget.
88
Tom, it happens to everyone.
89
The important thing is you calm down and we solved it together.
90
And that is exactly what today's lesson is about.
91
The English you need for hotel problems, even when you are tired and frustrated.
92
Let's learn it.
93
especially when there is a problem, you need to sound calm and polite.
94
And in English, the way you say something is just as important as what you say.
95
And today we have two very powerful and very simple grammar structures.
96
The first one is Could you?
97
Could you is a polite way to ask someone to do something for you.
98
Listen to some examples: Could you check my reservation again, please?
99
Could you call the manager?
100
Could you give us a different room?
101
You see the pattern?
102
"Could you" plus a verb.
103
Simple and polite.
104
Let's practice together.
105
Repeat after me.
106
Could you check my reservation, please?
107
Say it.
108
Excellent.
109
One more.
110
Could you give us a room for tonight?
111
Your turn.
112
Now the second structure i would like i would like is
113
a polite way to say what you want it is much
114
softer than just saying i want here are some examples i would like to check in please
115
I would like a room on a higher floor.
116
I would like a late checkout.
117
In everyday conversation, we often shorten this to "I'd like." It sounds more natural.
118
"I'd like to check in, please." Let's practice.
119
Repeat after me.
120
I'd like to check in please.
121
Great, you are doing so well.
122
Now let's move to the phrases.
123
Phrase number one: I have a reservation.
124
I have a reservation.
125
Repeat it with me.
126
I have a reservation.
127
This is always your opening line at the front desk.
128
It tells the hotel that you booked a room in advance.
129
You can add your name.
130
I have a reservation under the name Tom.
131
The phrase "under the name" means the booking is in your name.
132
Tom said this very confidently at the wrong hotel.
133
Very confidently at the completely wrong hotel, but the phrase itself is correct.
134
Let's practice.
135
I have a reservation under the name and say your own name.
136
Go.
137
Perfect.
138
Remember this phrase.
139
It is the first thing you say every time.
140
Phrase number two: Could you check my reservation again, please?
141
Could you check my reservation again, please?
142
Repeat it.
143
This phrase is for when the hotel says they cannot find your booking.
144
Instead of getting frustrated, like me, you stay calm and ask them to try again.
145
The word again is important.
146
It means you are asking them to try one more time, and please at the end makes it very polite.
147
I wish I had used this phrase first instead of getting louder and louder.
148
You did eventually calm down.
149
Eventually, yes.
150
Okay, everyone, repeat after me.
151
Could you check my reservation again, please?
152
Go!
153
One more time.
154
Beautiful.
155
Phrase number three.
156
There seems to be a problem.
157
There seems to be a problem.
158
Say it with me.
159
There seems to be a problem.
160
The phrase "there seems to be" is very useful because it is soft.
161
You are not saying "there is a problem," which can sound aggressive.
162
You are saying "it looks like there might be a problem." Much more polite.
163
You can finish the sentence in different ways.
164
There seems to be a problem with my reservation.
165
There seems to be a problem with my room.
166
There seems to be a problem with the keycard.
167
When I spoke to the front desk for Tom, I used this kind of language: soft and calm, and it made the conversation much easier.
168
Proudly.
169
Lily is very good at this.
170
I am still learning.
171
You are improving.
172
Okay, everyone, repeat after me.
173
There seems to be a problem with my reservation.
174
Your turn.
175
Great job!
176
Phrase number four.
177
My key card doesn't work.
178
My key card doesn't work.
179
Repeat it.
180
A key card is the small plastic card that opens your hotel room door.
181
It looks like a credit card.
182
You hold it near the door reader and the door opens.
183
Usually.
184
Usually.
185
If it does not work, you go back to the front desk and say this phrase calmly,
186
"My keycard doesn't work." They will give you a new one in about 30 seconds.
187
Has your keycard ever stopped working at a hotel?
188
Yes.
189
Once I put my keycard next to my phone in my pocket, and the phone demagnetized the card, completely stopped working.
190
Oh, really?
191
Yes.
192
So a tip from me to you, do not keep your hotel keycard next to your phone or any electronic device.
193
Keep it separate.
194
Very useful tip!
195
Okay, Repeat after me.
196
Excuse me, my key card doesn't work.
197
go excellent phrase number five is there anything you can do for us is there anything you can do for us
198
Repeat it with me.
199
Is there anything you can do for us?
200
This is a very powerful and very polite phrase.
201
You use it when you have a problem and you want the hotel to help you.
202
You are not demanding, you are asking.
203
And that makes a big difference.
204
This is basically what Lily said to the manager at our hotel, and it worked perfectly.
205
When you say this phrase with a calm voice and a friendly face, for you.
206
Maybe a discount, maybe a room upgrade, maybe a free breakfast.
207
We got a room upgrade because Lily asked nicely.
208
Polite English is powerful English.
209
Everyone repeat Is there anything you can do for us?
210
Your turn.
211
One more time.
212
Very good.
213
And our final phrase, "We've been traveling all day." Say it with me.
214
We've been traveling all day.
215
This phrase gives the hotel staff some context.
216
It explains why you are tired, why you need a room tonight.
217
It adds a human element to the conversation.
218
And you can add this phrase before or after your request.
219
For example, we've been traveling all day.
220
Is there anything you can do for us?
221
It sounds very natural.
222
When Lily said something like this to the manager, his whole face changed.
223
He looked at us with more sympathy immediately.
224
People want to help.
225
Give them a reason to help you by being honest and kind.
226
Everyone, let's practice the full combination.
227
Ready?
228
Repeat after me.
229
traveling all day, is there anything you can do for us?
230
Fantastic!
231
You are ready for any hotel in the world.
232
Okay, let's review all six phrases from today.
233
Repeat each one after us.
234
Number 1 I have a reservation under the name Say it!
235
Number 2.
236
Could you check my reservation again, please?
237
Go!
238
Number three there seems to be a problem with my reservation your turn #4.
239
My keycard doesn't work.
240
Repeat.
241
Number 5.
242
Is there anything you can do for us?
243
Say it!
244
#6 We've been traveling all day.
245
One more time.
246
You did it!
247
All six phrases.
248
Write them down, practice them tonight, say them out loud.
249
And remember the big lesson from our story today.
250
When something goes wrong, take a breath, stay calm, use polite English.
251
It always, always works better than getting angry.
252
Ask Tom, he knows from experience.
253
I have the room upgrade to prove it, even if Lily had to do the talking.
254
And that is what started the whole chain of events!
255
My own mistake.
256
Fully my own mistake.
257
So the lesson is also this: always double -check the full name and address of your hotel before you travel.
258
Please, learn from me.
259
Check the address.
260
Thank you so much for watching today's episode of Daily English Talk.
261
We hope you had fun and learned something useful.
262
miss one we will see you tomorrow take care bye bye
Скачать приложение
Всё для свободной речи
ИИ-оценка произношенияОценка каждой фразы
Практика IPAОсвойте каждый звук
СловарьСоберите свой словарный запас
Игра со словамиУчитесь играя
Тот же канал
C12
Stop Saying “You’re Wrong” at Work! Say This Instead | B1-C1
Business EnglishWorking Adults
A22
Downtown New York Vocabulary - Slow and Easy English For Beginners
Travel EnglishWorking Adults
B15
ESL Speaking Practice | How I Shadow English Every Day | A1-B1
TeensDaily ConversationHigh School Students
B29
Introduce Yourself Better in English | Conversation Tips for Intermediate Learners
Business EnglishInterview EnglishDaily Conversation
A2How to Practice English Every Day and Speak Confidently | Easy Tips for Beginners
KidsTeensDaily Conversation
B13
Speak English in a Job Interview (Easy Conversation Practice) | A1–B1
Business EnglishInterview EnglishUniversity Students
A2STILL or YET? | English Podcast for Beginners | Learn the Difference Fast
KidsTeensDaily Conversation
B14
Social Media English for Beginners | Useful Words and Phrases | A1–B1
TeensDaily ConversationHigh School Students
B13
Childhood Memories in English | What Lily and Tom Remember
TeensDaily ConversationHigh School Students
B11
What Nobody Tells You About Daily Routine in English | Slow English Podcast for Beginners | A1-B1
Daily ConversationWorking Adults
B1🏆 Ready for the FIFA World Cup? Learn Stadium Vocabulary Now
Travel EnglishTeensDaily Conversation
B11
Ordering Fast Food in English | Real Restaurant Conversation Practice | ESL A1-B1
Travel EnglishTeensDaily Conversation
B11
FOR or SINCE? | Stop Making This Common Mistake
Daily ConversationHigh School StudentsUniversity Students
B11
Emotions in English | Natural Speaking Practice for Everyday Conversations
KidsTeensDaily Conversation
B12
30 English Sentences You Need Right Now | Speak English in 10 Minutes | A1–B1
Travel EnglishTeensDaily Conversation
B1ESL May vs Might vs Perhaps vs Often | How to Talk About Possibility in English | A1-B1 Podcast
Daily ConversationHigh School StudentsUniversity Students
B13
English Speaking Secrets | How Native Speakers Talk About Their Routines
Daily ConversationHigh School StudentsUniversity Students
A21
How to Ask for Directions in English For Beginners | Slow Easy English Podcast
KidsTravel EnglishTeens
B12
Build Good Habits 🎯 Learn 10 English Words & Phrases | Slow English Podcast
Business EnglishDaily ConversationHigh School Students
B1Don't Give Up | Motivational English for Beginners | A1–B1
Business EnglishTeensDaily Conversation
FOR YOU
Рекомендуемое видео
A212
46 предложений
5-Minute English Conversation Practice: Checking Into a Hotel
Travel EnglishTeensDaily Conversation
B1226
29 предложений
Back from Japan: Telling a Friend About My Trip
American AccentBritish AccentTravel EnglishDaily ConversationUniversity Students
B11
335 предложений
🚕 English Taxi Dialogue | Handle a Price Dispute Like a Native Speaker
Travel EnglishTeensDaily Conversation
B11
36 предложений
Listening - 7.6 - 7.7
Travel EnglishDaily ConversationWorking Adults
B115
64 предложений
Travel Problems with Past Simple and Past Continuous
Travel EnglishTeensDaily Conversation
B11
240 предложений
Tactics for Listening Third Edition Developing Unit 14 Shopping Problems
Business EnglishTravel EnglishDaily Conversation
B12
816 предложений
150 Essential English Phrases for Talking at the Hotel Reception | Conversation Practice
Travel EnglishTeensDaily Conversation
B121
460 предложений
Learn English Speaking Conversations Practice with Topic | Travelling & Hotel Conversations (A2-B1)
Travel EnglishTeensDaily Conversation
B148
266 предложений
At the Restaurant in English | Order Food, Pay the Bill, Handle Problems | A1-B1
Travel EnglishTeensDaily Conversation
B110
33 предложений
Calling the Holiday Rental Host: There's No Hot Water
American AccentTravel EnglishDaily ConversationWorking Adults
B11
222 предложений
What Would You Say at a Hotel? | English Speaking Challenge
Travel EnglishTeensDaily Conversation
A25
236 предложений
Living English - Episode 02 - Enjoy Your Stay
Travel EnglishTeensDaily Conversation
Контекст и фон
В данном видео обсуждается важная тема, с которой сталкиваются многие путешественники — проблемы при регистрации в отеле. Ведущие, Лили и Том, делятся личным опытом о том, как ожидание на стойке регистрации может обернуться неприятной ситуацией. Это видео представляет собой полезное пособие для изучающих английский, позволяя лучше подготовиться к общению в отелях и справляться с возможными трудностями, которые могут возникнуть.
Топ-5 фраз для повседневного общения
- У нас бронь на имя Тома. – Основная фраза, чтобы начать разговор на стойке регистрации.
- Извините, я не вижу вашей брони на это имя. – Ответ от сотрудника отеля, который может вызвать недоумение.
- Это невероятно. Как так может быть? – Выражение фрустрации от ситуации.
- Это так запутанно. – Эмоциональная реакция на неправильную регистрацию.
- Всё в порядке. Дышите. – Напоминание о том, как важно сохранять спокойствие.
Пошаговое руководство по тени (shadowing)
Использование shadowing английский — эффективный метод улучшения разговорных навыков. Для начала, прослушайте фразы из видео, стараясь повторять их за спикерами. Важно следить за интонацией и акцентом. Вот пошаговое руководство, чтобы справиться с трудностями, описанными в видео:
- Найдите тихое место. – Убедитесь, что ничто не отвлекает вас от практики.
- Слушайте внимательно. – Включите видео и прослушайте несколько раз фразы, прежде чем пытаться их повторять.
- Записывайте. – Сделайте записи ключевых фраз, чтобы упростить повторение.
- Медленная практика. – Начните повторять за озвучкой медленно, постепенно увеличивая скорость.
- Записывайтесь. – Запишите свое произношение и сравните его с оригиналом, чтобы обнаружить области, требующие улучшения.
Регулярная практика с использованием shadow speak и методов shadow speech поможет укрепить уверенность в ваших навыках общения на английском языке. Такие видео, как это, являются отличным ресурсом, которые можно использовать на shadowing site для регулярного обучения.
Грамматика в этом видео
Конструкции, которые говорящий использует чаще всего, с точными словами из видео:
| Конструкция | В видео |
|---|---|
| Present Perfect Continuous have/has been + -ing — действие началось раньше и продолжается | We've been traveling |
| Глагол + -ing enjoy, keep, stop… + -ing — глаголы, после которых идёт форма на -ing | keep making · started typing · started turning |
| Сравнительная степень -er than / more … than — сравнение двух вещей | more interesting than · softer than · better than |
| Past Continuous was/were + -ing — действие, которое длилось в определённый момент прошлого | were hurting · was getting |
Что такое техника Shadowing?
Shadowing — это научно обоснованная техника изучения языка, изначально разработанная для подготовки профессиональных переводчиков и популяризированная полиглотом доктором Александром Аргуэльесом. Метод прост, но эффективен: вы слушаете аудио на английском от носителей языка и немедленно повторяете вслух — как тень, следующая за говорящим с задержкой в 1–2 секунды. В отличие от пассивного прослушивания или грамматических упражнений, Shadowing заставляет мозг и мышцы рта одновременно обрабатывать и воспроизводить реальные речевые паттерны. Исследования показывают, что это значительно улучшает точность произношения, интонацию, ритм, связную речь, понимание на слух и беглость речи — что делает его одним из самых эффективных методов для подготовки к IELTS Speaking и реального общения на английском.