تدريب Shadowing: PHONE INTERVIEW QUESTIONS & ANSWERS! (A Real ‘LIVE’ Telephone Job Interview Example!) - تعلم التحدث بالإنجليزية عبر الفيديو
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1
So in this video, I am going to undertake a real live phone interview to teach you what to say
لذا في هذا الفيديو، سأقوم بإجراء مقابلة هاتفية حقيقية حية لأعلمك ماذا تقول.
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and do during your own telephone interview.
وافعلها أثناء مقابلتك الهاتفية الخاصة.
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So if you have a phone interview coming up for any job or any organization, watch this video from start to finish because I will help you pass your interview.
لذا إذا كان لديك مقابلة هاتفية قادمة لأي وظيفة أو أي منظمة، فشاهد هذا الفيديو من البداية إلى النهاية لأنني سأساعدك على اجتياز مقابلتك.
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So in a second, the hiring manager is going to call me on my phone
لذا في غضون ثانية، سيصلني مدير التوظيف على هاتفي.
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and ask me several interview questions that will assess my suitability for the role.
واطرح عليّ عدة أسئلة مقابلة ستقيّم مدى ملاءمتي لهذا الدور.
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And I want you to watch this live interview.
وأريد منك أن تشاهد هذه المقابلة المباشرة.
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It's going to be great preparation for your own.
ستكون تحضيرًا رائعًا لما ستقوم به بنفسك.
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But before I undertake the live interview, I want to work through quickly with you my phone interview checklist.
ولكن قبل أن أبدأ المقابلة المباشرة، أريد أن أراجع معك بسرعة قائمة التحقق الخاصة بالمقابلات الهاتفية.
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These are the things that you need to think about before you undertake your own phone interview.
هذه هي الأشياء التي تحتاج إلى التفكير فيها قبل أن تبدأ مقابلة الهاتف الخاصة بك.
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Let's have a look at that checklist.
لنلقي نظرة على تلك القائمة المرجعية.
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Okay, let's work through the checklist.
حسنًا، لننتقل عبر قائمة التحقق.
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So the first thing that you need to consider before your telephone interview
لذا فإن أول شيء تحتاج إلى مراعاته قبل مقابلة الهاتف الخاصة بك
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is to make sure you are going to undertake your interview
هو التأكد من أنك ستجري مقابلتك الشخصية.
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in a quiet room where there's not going to be any distractions.
في غرفة هادئة حيث لن يكون هناك أي تشتيت للانتباه.
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That's really important.
هذا مهم حقًا.
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The second thing is to obviously make sure that your phone is fully charged.
الشيء الثاني هو التأكد بوضوح من أن هاتفك مشحون بالكامل.
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You do not want to run out of battery before the interview finishes, because if you do, you are going to fail the interview.
لا تريد أن ينفد شحن البطارية قبل انتهاء المقابلة، لأن إذا حدث ذلك، ستفشل في المقابلة.
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The next thing is to make sure you take the phone interview as seriously as you would do for an in-person interview.
الخطوة التالية هي التأكد من أنك تأخذ المقابلة الهاتفية على محمل الجد تمامًا كما تفعل مع المقابلة الشخصية.
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Now, a phone interview
الآن، مقابلة هاتفية
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is normally used as a filter to determine which candidates are going to be invited along to the face-to-face interview.
يُستخدم عادةً كمرشح لتحديد المرشحين الذين سيتم دعوتهم إلى المقابلة الشخصية المباشرة.
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So make sure you take the phone interview seriously.
لذا تأكد من أنك تأخذ المقابلة الهاتفية على محمل الجد.
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So the next thing on my phone interview checklist is to
لذا فإن الشيء التالي في قائمة مراجعتي للمقابلات الهاتفية هو أن
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make sure you prepare your answers to the most common telephone interview questions asked.
تأكد من تحضير إجاباتك لأكثر أسئلة المقابلات الهاتفية شيوعاً.
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What are those questions?
ما هي تلك الأسئلة؟
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Well, you will get to hear them during the live telephone interview.
حسنًا، ستتمكن من سماعهم أثناء المقابلة الهاتفية المباشرة.
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The next thing on my phone interview checklist is to make sure you prepare a cheat sheet with bullets on
العنصر التالي في قائمة التحقق الخاصة بالمقابلات الهاتفية هو التأكد من أنك تعد ورقة ملاحظات تحتوي على نقاط رئيسية.
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that include your answers.
التي تتضمن إجاباتك.
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So, for example, I have the most common telephone interview questions featured on this sheet,
لذا، على سبيل المثال، لدي أكثر الأسئلة شيوعاً في المقابلات الهاتفية مذكورة في هذه الورقة،
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and I have included bullet points of what I want to say in response to each question.
وقد قمت بتضمين نقاط نقطية لما أرغب في قوله كرد على كل سؤال.
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And again, I will tell you where you can download my cheat sheet at the end of this phone interview.
ومرة أخرى، سأخبرك أين يمكنك تنزيل ورقة الملخص الخاصة بي في نهاية هذه المقابلة الهاتفية.
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The next thing on my phone interview checklist is to make sure you research their company before the interview takes place.
الخطوة التالية في قائمة التحقق الخاصة بالمقابلات الهاتفية هي التأكد من أنك تبحث عن معلومات عن الشركة قبل إجراء المقابلة.
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Have a look at their website About Us page, and make sure you visit their social media pages, follow them and find out as much news information you can as possible,
ألقِ نظرة على صفحة "من نحن" في موقعهم الإلكتروني، وتأكد من زيارة صفحاتهم على وسائل التواصل الاجتماعي، تابعهم واطلع على أكبر قدر ممكن من الأخبار والمعلومات.
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because then you can talk about their company during the interview.
لأنه في تلك الحالة يمكنك التحدث عن شركتهم أثناء المقابلة.
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And the two final things on my phone interview checklist before we undertake this live phone interview are,
والشيئان الأخيران في قائمة التحقق الخاصة بالمقابلة الهاتفية قبل أن نبدأ هذه المقابلة الهاتفية المباشرة هما،
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number one, make sure you have three smart questions to ask at the end of the phone interview.
أولاً، تأكد من أن لديك ثلاثة أسئلة ذكية لطرحها في نهاية المقابلة الهاتفية.
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Now, the hiring manager might not give you the opportunity to ask questions, but more often than not, they will do.
الآن، قد لا يمنحك مدير التوظيف الفرصة لطرح الأسئلة، لكن في الغالب، سيفعل ذلك.
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sure you ask three smart questions.
بالتأكيد، اطرح ثلاثة أسئلة ذكية.
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Again, I will tell you what those questions are during this live phone interview.
مرة أخرى، سأخبرك ما هي تلك الأسئلة خلال هذه المقابلة الهاتفية المباشرة.
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And the final thing, this is really important, but it is often overlooked by phone interview candidates,
والشيء الأخير، هذا مهم حقًا، لكن غالبًا ما يتجاهله المرشحون للمقابلات الهاتفية،
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that's to make sure you send a thank you email to the hiring manager once the phone interview has finished.
الهدف من ذلك هو التأكد من إرسال بريد إلكتروني شكر إلى مدير التوظيف بمجرد انتهاء المقابلة الهاتفية.
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And again, I will tell you the exact script to use at the end of of this phone interview.
ومرة أخرى، سأخبرك بالنص الدقيق الذي يجب استخدامه في نهاية هذه المقابلة الهاتفية.
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Let's now get into the phone interview and let's see if I can pass it.
لننتقل الآن إلى المقابلة الهاتفية ولنرى ما إذا كان بإمكاني اجتيازها.
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This is it.
هذه هي.
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Hello, Richard speaking.
أهلاً، أنا ريتشارد.
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Hi Richard, it's Joshua.
مرحبا ريتشارد، أنا جوشوا.
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I'm calling for our scheduled phone interview.
أنا أتصل بخصوص مقابلتنا الهاتفية المجدولة.
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How are you?
كيف حالك؟
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I'm very well, thank you.
أنا بخير جداً، شكراً لك.
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I'm really good and I'm looking forward to the phone interview.
أنا في حالة جيدة جداً وأتطلع إلى المقابلة الهاتفية.
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Okay, great.
حسنًا، رائع.
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Can you start off and tell me about yourself?
هل يمكنك أن تبدأ وتخبرني عن نفسك؟
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Yes, no problem at all.
نعم، لا مشكلة على الإطلاق.
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Well, first of all, thank you very much for giving me the opportunity to be interviewed for this position today.
حسناً، أولاً وقبل كل شيء، شكراً جزيلاً لمنحي الفرصة للمشاركة في مقابلة هذا المنصب اليوم.
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I would describe myself as somebody who is positive, I'm happy and also resilient.
أصف نفسي بأنني شخص إيجابي، أنا سعيد وأيضاً مرن.
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And I also set myself goals all of the time that I want to achieve.
وأنا أيضاً أضع لنفسي أهدافاً طوال الوقت أرغب في تحقيقها.
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Now, before I applied for this job, I took the time to read the job description.
الآن، قبل أن أتقدم لهذه الوظيفة، أخذت الوقت الكافي لقراءة الوصف الوظيفي.
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And I believe I have the skills needed to perform to the required standard.
وأنا أعتقد أن لدي المهارات اللازمة لأداء العمل بالمعايير المطلوبة.
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I would say I'm the type of person who always puts the needs of a team first.
أود أن أقول إنني من النوع الذي يضع احتياجات الفريق دائمًا في المقام الأول.
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I am a creative problem solver.
أنا محلل مشكلات مبدع.
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I'm the type of person who will always embrace change positively.
أنا من النوع الذي يحتضن التغيير دائماً بنظرة إيجابية.
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And I am trustworthy and reliable.
وأنا جدير بالثقة وموثوق.
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Outside of work, I like to keep myself fit and active, which in turn improves my concentration levels whilst I am at work.
خارج أوقات العمل، أحب أن أحافظ على لياقتي ونشاطي، مما يحسن بدوره من مستويات تركيزي أثناء وجودي في العمل.
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Outside of work, I'm saving up to buy a house, so it's really important that I work to a good standard for my employer when I am at work.
خارج أوقات العمل، أنا أدخر المال لشراء منزل، لذا من المهم جداً أن أؤدي عملي بمستوى جيد لصاحب العمل عندما أكون في مكان العمل.
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If you hire me, I believe I will be a positive role model for your company, and I will also always take responsibility for my own ongoing professional development.
إذا قمتم بتعييني، أعتقد أنني سأكون قدوة إيجابية لشركتكم، كما سأتحمل دائمًا مسؤولية تطويري المهني المستمر.
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Okay, great.
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Can you tell me why are you interested in this position?
هل يمكنك أن تخبرني لماذا أنت مهتم بهذا المنصب؟
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I am interested in this position for several reasons.
أنا مهتم بهذا المنصب لعدة أسباب.
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The first reason is I am very passionate about this type of work
السبب الأول هو أنني شغوف جدًا بهذا النوع من العمل.
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and I am knowledgeable about this subject area and I believe I can really add value to your business.
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Now, I believe we spend a lot of time at work
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and I genuinely want that time to be put to good use with a forward-thinking company
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that has a really solid track record of achievement.
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Now, continuous development is something that I am passionate about
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and I believe I will get that within this position
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and I also feel having researched your company I will be supported a lot in the role.
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Okay great, next question, what are your strengths?
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So I have several strengths that I believe are a match for the job description.
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First of all I am a good collaborator
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so I can work with anyone and I will always put the needs of the team first.
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Other strengths include the fact that I am a creative person
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and I I can come up with innovative ideas to help your business grow.
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I'm also a good communicator and listener.
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So I always communicate with clarity and purpose.
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And finally, I have a good level of business acumen.
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So this means that I understand you are running a business
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and I would be there to help you reach your business goals.
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Brilliant, thank you.
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What's your biggest weakness?
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I would say my biggest weakness is the fact
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that I am not very good at asking other people for help when I need it.
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I tend to try and figure things out for myself, when in fact, the best thing to do would be to tap into all the other skills and qualities within the team.
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However, I am trying to be more mindful in situations like these, and I am the type of person who will always take on feedback from my managers
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and supervisors so I can continually improve and develop.
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Okay, great.
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Where do you see yourself in five years?
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Well, in five years time, I hopefully will still be working for you, either in the same role or having gained advancement to a higher level.
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I would have hoped to have undertaken numerous internal training development courses to make sure
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that I continually grow with the company as it grows.
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And I would like to be seen as a reliable coworker
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and also someone who will help train up newer members of the team as and when they join the company.
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Next question, how would you handle conflict with a coworker?
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So I would always handle conflict with a coworker
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by first of all assessing my own actions to see if I was contributing to the conflict.
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I think that's really important.
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And I would try and see things from their perspective.
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I would speak to them in private to then try
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and agree on an amicable way forward because I think it's really important as coworkers, we have a responsibility to be mature and professional
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and to make sure the progress of the team doesn't get hindered by any conflict.
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Brilliant, thank you.
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Tell me about a time when you had to work under pressure.
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So I believe I'm really good at working under pressure.
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A situation comes to mind in my previous role where I was working on a project with five other team members.
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Seven days before the project was due to be finished, two people went off sick.
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Now this meant the pressure was on because we couldn't delay the project finishing time.
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So the three of us got together to put an alternative plan of action in place.
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And we all agreed to stay behind late for an hour each day after work.
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And this would give us an extra 21 hours of work on the project.
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I also suggested that we should see which tasks we could outsource through the website, u2b.com.
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And that also saved us an additional 15 hours of work.
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Now by working hard together, and by using creative ways to overcome this problem, we were able to still get the project delivered on time.
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Okay, thank you.
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Why do you want to leave your current job?
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So I want to leave my job basically
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because I'm ready for a fresh challenge with a new company that has exciting plans for the future.
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And I looked into your company online and I was really impressed with your long-term goals.
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Now, my employer has been great.
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We've achieved lots of really good things together, but I now want to work for a new company where my skills, knowledge, and experience are going to be put to really good use.
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Next question, what's been your greatest achievement?
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So I would say my greatest achievement was in my last job
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when I came up with an idea for helping their business to grow.
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Now I noticed that our company website did not ask its customers for reviews after they had used our products and services.
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Now I felt this was a missed opportunity
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because we could get valuable feedback from our customers
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and also get some great reviews which would then encourage other potential customers to buy from us.
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So I looked into our options and I suggested to my manager
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that we should set up a trust pilot account
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and I then liaised with the IT company who put this in place
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and we immediately started to get positive reviews which in turn helped increase sales by 15%.
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That's the end of the interview Richard.
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Do you have any questions for us?
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I just have three questions if that's okay please.
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The first question is how has the company evolved over the years?
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It's evolved through constantly innovating by creating new services and products and by always focusing on giving really good customer service.
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We aim to be the market leader within the next five years.
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Thank you.
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And the second question is, what's the culture like in the company?
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It's a positive workplace culture.
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And whilst we do expect our staff to work to set standards, we also want everyone to be themselves and come up with innovative ideas that will help the company.
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Thank you.
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And the third and final question, what are the next stages of the process?
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I still have to carry out some more phone interviews today, but I will be drawing up a short list of those people that I want to invite along to a face-to-face interview, and I will be in touch soon.
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Okay, thank you very much.
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It's been great speaking with you, and I look forward to hearing from you soon.
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Okay, so that's the phone interview finished, and you could see that my answers were seamless, and they were seamless and prepared
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because I use this cheat sheet where I put bullet points for all the common telephone interview questions
156
that I am likely going to have to answer.
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Now, if you would like a copy my exact cheat sheet and the phone interview checklist.
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Click that link right now in the top right hand corner of the video.
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Head through to my website PassMyInterview.com and you can download this exact cheat sheet,
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the checklist, and in total 50 brilliant scripted answers to difficult interview questions.
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Make sure you check that out right now.
162
Thank you so much for watching and paying attention.
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Please make sure you subscribe to the channel, give the video a like, and you can also connect with me on LinkedIn.
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I've put my LinkedIn link in the description below the video.
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Thank you so much for watching and I wish you all the best for passing your phone interview.
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Have a great day.
تنزيل التطبيق
كل ما تحتاجه للتحدث بطلاقة
تقييم النطق بالذكاء الاصطناعيتقييم كل جملة
تدريب IPAأتقن كل صوت
المفرداتابنِ رصيدك من الكلمات
لعبة المفرداتتعلّم أثناء اللعب
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المفردات وملاحظات التحدث لهذا الدرس
هذا الدرس في المحادثة بمستوى B2 مبني على الفيديو “PHONE INTERVIEW QUESTIONS & ANSWERS!”. يحتوي هذا الفيديو على 166 جملة و2187 كلمة للتدرب على الترديد. مدة الكلام 11:22. يتكلم المتحدث بسرعة، نحو 193 كلمة في الدقيقة، لذا ستسمع كثيرًا من وصل الكلمات واختزال الأصوات. 87% من الكلمات ضمن أكثر 3,000 كلمة شيوعًا في الإنجليزية، فالمفردات سهلة المتابعة.
أهم المفردات في هذا الفيديو
أصعب 15 كلمة في الفيديو، مع النطق والمعنى:
| الكلمة | النطق | المعنى |
|---|---|---|
| checklist اسم | /ˈt͡ʃɛklɪst/ | قائمة التحقق |
| undertake فعل | /ˌʌndəˈteɪk/ | قَامَ |
| cheat فعل | /ˈt͡ʃiːt/ | غَشَّ |
| continually ظرف | /kənˈtɪnjuəli/ | مرارا, مرارا وتكرارا |
| assess فعل | /əˈsɛs/ | يُقَدِّر |
| passionate صفة | /ˈpæʃənɪt/ | شَغُوف, مُتَحَمِّس |
| innovative صفة | /ˈɪn.əˌveɪtɪv/ | اِبْتِكارِيّ, مُبْتَكَر |
| weakness اسم | /ˈwik.nɪs/ | ضَعْف |
| hinder فعل | /ˈhɪndɚ/ | عَاقَ, عَرْقَلَ |
| mindful صفة | /ˈmaɪnd.fl̩/ | مُنْتَبِه |
| resilient صفة | /ɹɪˈzɪl.jənt/ | مَرِن |
| solver اسم | حَالّ, حَلَّال | |
| trustworthy صفة | /ˈtɹʌst.wɜː.ði/ | ثِقَةٌ |
| listener اسم | /ˈlɪs(ə)nɚ/ | مُسْتَمِع, مُسْتَمِعَة |
| overlook فعل | /ˈoʊ.vɚˌlʊk/ | صَفَحَ |
الأفعال المركبة التي ستسمعها
| الكلمة | النطق | المعنى |
|---|---|---|
| come up with فعل | جَاءَ بِـ, أَتَى بِـ | |
| carry out فعل | /ˈkæ.ɹi aʊt/ | شَغَّلَ, نَفَّذَ |
جمل تستحق التكرار
جمل قصيرة وكاملة من الفيديو يمكنك استخدامها في الحديث اليومي:
- Can you start off and tell me about yourself?
- What's your biggest weakness?
- Where do you see yourself in five years?
- Why do you want to leave your current job?
- Next question, what's been your greatest achievement?
القواعد في هذا الفيديو
أكثر التراكيب التي يستخدمها المتحدث، مع العبارات نفسها من الفيديو:
| التركيب | في الفيديو |
|---|---|
| المبني للمجهول be + اسم المفعول — التركيز على ما يحدث لا على من يفعله | be invited · is often overlooked · be interviewed |
| المضارع التام have/has + اسم المفعول — حدث ماضٍ ما زال له أثر الآن | have included · has finished · has been |
| جمل الوصل who / which + جملة — معلومة إضافية عن شخص أو شيء | somebody who is · person who always · person who will |
نطق يحتاج إلى انتباه
يستخدم المتحدث 15 من الصيغ المختصرة، مثل I'm, couldn't, doesn't. انطقها بصيغتها القصيرة كما تسمعها.
- أصوات “sh” و“zh”: passionate /ˈpæʃənɪt/, distraction /dɪsˈtɹæk.ʃən/
- الكلمات الطويلة — انتبه لموضع النبر: continually /kənˈtɪnjuəli/, innovative /ˈɪn.əˌveɪtɪv/, amicable /ˈæ.mɪ.kə.bəl/, collaborator /kəˈlæbəɹeɪtɚ/, communicator /kəˈmjuːnɪkeɪtə/
أصوات يجدها متحدثو العربية صعبة:
- /p/ — ليس /b/: انطقه مع نفخة هواء: passionate /ˈpæʃənɪt/, positively /ˈpɑ.zɪ.tɪv.li/, impress /ɪmˈpɹɛs/, supervisor /ˈsupɚˌvaɪzɚ/, workplace /ˈwɝkˌpleɪs/
- /v/ — ليس /f/: مع اهتزاز الأوتار الصوتية: evolve /ɪˈvɑlv/, innovative /ˈɪn.əˌveɪtɪv/, innovate /ˈɪn.ə.veɪt/, overlook /ˈoʊ.vɚˌlʊk/, advancement /ædˈvæns.mənt/
- تتابع الصوامت — لا تضف حركة بينها: checklist /ˈt͡ʃɛklɪst/, evolve /ɪˈvɑlv/, mindful /ˈmaɪnd.fl̩/, resilient /ɹɪˈzɪl.jənt/, suitability /ˌsjuːtəˈbɪlɪti/
كيف تتدرب بهذا الفيديو
- استمع إلى الفيديو كاملًا مرة واحدة دون أن تتكلم، ودوّن الكلمات التي لا تعرفها.
- ابدأ بسرعة 0.75×، وردّد جملة جملة، ثم عُد إلى السرعة العادية عندما يصبح الأمر سهلًا.
- سجّل صوتك وقارنه بالأصل، مع الانتباه إلى كلمات مثل checklist, undertake, cheat.
ما هي تقنية التظليل الصوتي؟
التظليل الصوتي (Shadowing) تقنية تعلم لغة مدعومة علمياً، طُورت أصلاً لتدريب المترجمين الفوريين المحترفين. الطريقة بسيطة لكنها قوية: تستمع لصوت إنجليزي أصلي وتكرره فوراً بصوت عالٍ — كظل يتبع المتحدث بتأخير 1-2 ثانية. تُظهر الأبحاث تحسناً كبيراً في دقة النطق والتنغيم والإيقاع وربط الأصوات والاستماع والطلاقة.