تدريب Shadowing: What is Quality? - تعلم التحدث بالإنجليزية عبر الفيديو
جارٍ إنشاء الدرس...
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Hello, this is Florian from Quality Management Guru where I answer your questions and share knowledge about quality management.
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Today we talk about what is quality.
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So what is quality for you?
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What makes you think that a product or a service is of good or bad quality or high or low quality.
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And here if you look in the literature there is a lot of definitions, so there is no right or wrong.
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But there are many ways to approach this topic and to get to a definition.
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So one definition would be to say, It's value for money.
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So I pay something and I expect something and I get really what I pay for.
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And I'm happy to pay this money for what I get.
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Could be, for example, that you go to your...
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favorite one dollar store near your house, and you buy for example a cheap plastic toilet brush from China.
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Maybe one dollar toilet brush.
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Maybe it's not a super toilet brush, but you don't expect so much because you just pay one dollar and your toilet brush is good enough to
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do the job Which leads to the second way of defining quality, which would be fit for purpose.
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So if you buy something, and it's doing what it should be doing like the toilet brush Maybe not a super fancy product,
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but it's doing what it should do.
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You can brush your toilet perfectly with it.
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then it's fit for purpose and it could mean that for you this is good quality or maybe even okay quality.
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You say okay it's not super quality but it's Okay, it's doing what it should be, I'm not expecting.
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Any more than that?
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Another definition would be that something is defect -free.
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If you find something, a product you're buying something and then you find a lot of defects in it, You would say maybe that it's bad quality.
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Maybe you are buying a car and after one week the functions are failing, you cannot drive it anymore, you need to go to the workshop.
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Or you're buying a mobile phone, you're taking it out of the box and what it is?
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a scratch on the display.
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So those are defects and defects normally we consider as bad quality.
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So when there are no defects, it's good quality, other defects it's bad.
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And then another definition is when we compare something to certain standards.
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So it could be for example comparing something to standards and regulations or maybe to the customer requirements.
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So for example standards and regulations could be that a product or a server has certain regulations in terms of
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what should be the product characteristics, how long battery life of a mobile phone, how many days is the shipping from Amazon to your house,
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If you say that, okay, it's above the target, that means it's better than what you expect.
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or what was the standard, then you would say it's good quality because you get more, you get what you expect, or you maybe even get a little bit more.
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Whereas when it's less than what is defined in the standards, you probably would be disappointed and you would have the feeling that it's not so good quality.
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And the same for the customer requirements.
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When you are the customer and you expect something, let's say a certain feeling,
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a certain pleasure, a certain experience with the product and it's not meeting the expectation, and you will probably say I'm disappointed, but if you say wow,
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so great, it's so fancy, it's giving me so much value.
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more than I expected then you would say It's good quality. And then the final...
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definition which for me is the most impactful and transforming definition is doing things right, first time.
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What does it mean?
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Think about it, how many times in life Are we not doing the things right first time?
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And how could our life could be, what could our life be like if we would do the things right always first time.
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How many food have I thrown in the trash because it was not Tasty.
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And how many times
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did I do this video or should I have videos
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which I cannot use and I have to redo them over and over again.
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How much time could I save if I would do things right first time?
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How much money could I save?
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How much resources could I say.
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So what would this world look like if we would do the things right? first time.
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So if we define quality as doing the things right first time,
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that means always delivering on the spot without any variation then we could save so much resources.
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And this world would be probably a different place.
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but This is just my personal idea, maybe I will mention it and return to this over this the next videos maybe several times, but what is your opinion?
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Let me know in the comments.
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I would be glad to read what you're thinking and I see you in the next video.
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المفردات وملاحظات التحدث لهذا الدرس
يحتوي هذا الفيديو على 57 جملة و855 كلمة للتدرب على الترديد. مدة الكلام 5:17. يتكلم المتحدث بسرعة طبيعية، نحو 162 كلمة في الدقيقة، قريبة من المحادثة اليومية. 90% من الكلمات ضمن أكثر 3,000 كلمة شيوعًا في الإنجليزية، فالمفردات سهلة المتابعة.
أهم المفردات في هذا الفيديو
15 كلمة من الفيديو تستحق التعلّم، مع النطق والمعنى:
| الكلمة | النطق | المعنى |
|---|---|---|
| brush اسم | /bɹʌʃ/ | فُرْشَاة |
| defect اسم | /ˈdiːfɛkt/ | خَلَل, عَيْب |
| regulation اسم | /ˌɹɛɡjʊˈleɪʃən/ | تَنْظِيم |
| compare فعل | /kəmˈpɛɚ/ | قَارَنَ |
| disappointed صفة | /ˌdɪsəˈpɔɪnɪd/ | خَائِب الأَمَل |
| resource اسم | /ɹɪˈzɔːs/ | مَوْرِد |
| fancy اسم | /ˈfæn.si/ | خَيَال, تَخَيُّل |
| requirement اسم | /ɹɪˈkwaɪɹmənt/ | مَطْلَب, طَلَب |
| topic اسم | /ˈtɑpɪk/ | مَوْضُوع, مَوَاضِيع |
| server اسم | /ˈsɝvɚ/ | خَادُوم m or خَادِم, مُلَقِّم |
| trash اسم | /tɹæʃ/ | زُبَالَة, نُفَايَات |
| whereas | /(h)wɛɹˈæz/ | عِنْدَمَا |
| scratch فعل | /skɹæt͡ʃ/ | خَرْبَشَ |
| workshop اسم | /ˈwɝk.ʃɑp/ | مَشْغَل, وَرْشَة |
| variation اسم | /ˌvɛəɹiˈeɪʃn̩/ | تَرَاوُح, اِخْتِلَاف |
نطق يحتاج إلى انتباه
يستخدم المتحدث 8 من الصيغ المختصرة، مثل you're, I'm, don't. انطقها بصيغتها القصيرة كما تسمعها.
- أصوات “sh” و“zh”: brush /bɹʌʃ/, regulation /ˌɹɛɡjʊˈleɪʃən/, trash /tɹæʃ/, workshop /ˈwɝk.ʃɑp/, variation /ˌvɛəɹiˈeɪʃn̩/
- الكلمات الطويلة — انتبه لموضع النبر: regulation /ˌɹɛɡjʊˈleɪʃən/, disappointed /ˌdɪsəˈpɔɪnɪd/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, characteristic /ˌkæɹ(ə)ktəˈɹɪstɪk/
كيف تتدرب بهذا الفيديو
- استمع إلى الفيديو كاملًا مرة واحدة دون أن تتكلم، ودوّن الكلمات التي لا تعرفها.
- ابدأ بسرعة 0.75×، وردّد جملة جملة، ثم عُد إلى السرعة العادية عندما يصبح الأمر سهلًا.
- سجّل صوتك وقارنه بالأصل، مع الانتباه إلى كلمات مثل brush, defect, regulation.
ما هي تقنية التظليل الصوتي؟
التظليل الصوتي (Shadowing) تقنية تعلم لغة مدعومة علمياً، طُورت أصلاً لتدريب المترجمين الفوريين المحترفين. الطريقة بسيطة لكنها قوية: تستمع لصوت إنجليزي أصلي وتكرره فوراً بصوت عالٍ — كظل يتبع المتحدث بتأخير 1-2 ثانية. تُظهر الأبحاث تحسناً كبيراً في دقة النطق والتنغيم والإيقاع وربط الأصوات والاستماع والطلاقة.