Luyện nói tiếng Anh bằng Shadowing qua video: What is Quality?
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Hello, this is Florian from Quality Management Guru where I answer your questions and share knowledge about quality management.
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Today we talk about what is quality.
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So what is quality for you?
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What makes you think that a product or a service is of good or bad quality or high or low quality.
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And here if you look in the literature there is a lot of definitions, so there is no right or wrong.
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But there are many ways to approach this topic and to get to a definition.
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So one definition would be to say, It's value for money.
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So I pay something and I expect something and I get really what I pay for.
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And I'm happy to pay this money for what I get.
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Could be, for example, that you go to your...
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favorite one dollar store near your house, and you buy for example a cheap plastic toilet brush from China.
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Maybe one dollar toilet brush.
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Maybe it's not a super toilet brush, but you don't expect so much because you just pay one dollar and your toilet brush is good enough to
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do the job Which leads to the second way of defining quality, which would be fit for purpose.
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So if you buy something, and it's doing what it should be doing like the toilet brush Maybe not a super fancy product,
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but it's doing what it should do.
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You can brush your toilet perfectly with it.
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then it's fit for purpose and it could mean that for you this is good quality or maybe even okay quality.
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You say okay it's not super quality but it's Okay, it's doing what it should be, I'm not expecting.
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Any more than that?
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Another definition would be that something is defect -free.
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If you find something, a product you're buying something and then you find a lot of defects in it, You would say maybe that it's bad quality.
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Maybe you are buying a car and after one week the functions are failing, you cannot drive it anymore, you need to go to the workshop.
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Or you're buying a mobile phone, you're taking it out of the box and what it is?
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a scratch on the display.
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So those are defects and defects normally we consider as bad quality.
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So when there are no defects, it's good quality, other defects it's bad.
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And then another definition is when we compare something to certain standards.
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So it could be for example comparing something to standards and regulations or maybe to the customer requirements.
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So for example standards and regulations could be that a product or a server has certain regulations in terms of
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what should be the product characteristics, how long battery life of a mobile phone, how many days is the shipping from Amazon to your house,
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If you say that, okay, it's above the target, that means it's better than what you expect.
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or what was the standard, then you would say it's good quality because you get more, you get what you expect, or you maybe even get a little bit more.
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Whereas when it's less than what is defined in the standards, you probably would be disappointed and you would have the feeling that it's not so good quality.
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And the same for the customer requirements.
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When you are the customer and you expect something, let's say a certain feeling,
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a certain pleasure, a certain experience with the product and it's not meeting the expectation, and you will probably say I'm disappointed, but if you say wow,
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so great, it's so fancy, it's giving me so much value.
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more than I expected then you would say It's good quality. And then the final...
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definition which for me is the most impactful and transforming definition is doing things right, first time.
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What does it mean?
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Think about it, how many times in life Are we not doing the things right first time?
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And how could our life could be, what could our life be like if we would do the things right always first time.
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How many food have I thrown in the trash because it was not Tasty.
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And how many times
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did I do this video or should I have videos
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which I cannot use and I have to redo them over and over again.
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How much time could I save if I would do things right first time?
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How much money could I save?
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How much resources could I say.
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So what would this world look like if we would do the things right? first time.
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So if we define quality as doing the things right first time,
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that means always delivering on the spot without any variation then we could save so much resources.
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And this world would be probably a different place.
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but This is just my personal idea, maybe I will mention it and return to this over this the next videos maybe several times, but what is your opinion?
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Let me know in the comments.
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I would be glad to read what you're thinking and I see you in the next video.
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Từ vựng và ghi chú luyện nói cho bài học này
Video này có 57 câu và 855 từ để luyện shadowing. Phần lời nói dài 5:17. Người nói nói với tốc độ tự nhiên, khoảng 162 từ mỗi phút, gần với hội thoại hằng ngày. 90% số từ nằm trong 3.000 từ tiếng Anh thông dụng nhất, nên từ vựng dễ theo.
Từ vựng quan trọng trong video
14 từ đáng học trong video, kèm phiên âm và nghĩa:
| Từ | Phiên âm | Nghĩa |
|---|---|---|
| brush danh từ | /bɹʌʃ/ | bàn chải, cọ |
| defect danh từ | /ˈdiːfɛkt/ | tật, lỗi |
| regulation danh từ | /ˌɹɛɡjʊˈleɪʃən/ | chế độ |
| compare động từ | /kəmˈpɛɚ/ | so sánh, so |
| disappointed tính từ | /ˌdɪsəˈpɔɪnɪd/ | thất vọng |
| resource danh từ | /ɹɪˈzɔːs/ | tài nguyên |
| requirement danh từ | /ɹɪˈkwaɪɹmənt/ | yêu cầu |
| topic danh từ | /ˈtɑpɪk/ | chủ đề |
| server danh từ | /ˈsɝvɚ/ | trình chủ, máy chủ |
| trash danh từ | /tɹæʃ/ | rác |
| scratch động từ | /skɹæt͡ʃ/ | gãi |
| workshop danh từ | /ˈwɝk.ʃɑp/ | xưởng |
| variation danh từ | /ˌvɛəɹiˈeɪʃn̩/ | sự biến đổi, sự thay đổi |
| characteristic danh từ | /ˌkæɹ(ə)ktəˈɹɪstɪk/ | đặc điểm |
Phát âm cần chú ý
Người nói dùng 8 dạng rút gọn, ví dụ you're, I'm, don't. Hãy nói theo dạng ngắn đúng như bạn nghe.
- Âm “sh” và “zh”: brush /bɹʌʃ/, regulation /ˌɹɛɡjʊˈleɪʃən/, trash /tɹæʃ/, workshop /ˈwɝk.ʃɑp/, variation /ˌvɛəɹiˈeɪʃn̩/
- Từ dài — đặt trọng âm cho đúng: regulation /ˌɹɛɡjʊˈleɪʃən/, disappointed /ˌdɪsəˈpɔɪnɪd/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, characteristic /ˌkæɹ(ə)ktəˈɹɪstɪk/
Cách luyện với video này
- Nghe hết video một lần, chưa cần nói, và ghi lại những từ bạn chưa biết.
- Bắt đầu ở tốc độ 0,75×, nói đuổi từng câu, rồi quay lại tốc độ bình thường khi đã quen.
- Ghi âm giọng mình rồi so với bản gốc, chú ý các từ như brush, defect, regulation.
Phương Pháp Shadowing Là Gì?
Shadowing là kỹ thuật học ngôn ngữ có cơ sở khoa học, ban đầu được phát triển cho chương trình đào tạo phiên dịch viên chuyên nghiệp và được phổ biến rộng rãi bởi nhà đa ngôn ngữ học Dr. Alexander Arguelles. Nguyên lý cốt lõi đơn giản nhưng cực kỳ hiệu quả: bạn nghe tiếng Anh của người bản xứ và lặp lại to ngay lập tức — như một "cái bóng" (shadow) đuổi theo người nói với độ trễ chỉ 1–2 giây. Khác với luyện ngữ pháp hay học từ vựng bị động, Shadowing buộc não bộ và cơ miệng phải đồng thời xử lý và tái tạo ngôn ngữ thực tế. Các nghiên cứu khoa học xác nhận phương pháp này cải thiện đáng kể phát âm, ngữ điệu, nhịp điệu, nối âm, kỹ năng nghe và độ lưu loát khi nói — đặc biệt hiệu quả cho người luyện IELTS Speaking và muốn giao tiếp tiếng Anh tự nhiên như người bản ngữ.