Shadowing Practice: English Shadowing Challenge | Practice Speaking Real-Life Conversations - Learn English Speaking with Video
בחר מצב תרגול
כל מצב פותח חדר תרגול במסך מלא.
211 משפטים
אם המשפטים קצרים או ארוכים מדי, לחץ על ערוך כדי להתאים אותם.
1
This is the final day of the seven day shadowing challenge.
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If you've been here every day this week, I am so proud of you.
3
You've practiced six real life conversations already,
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and your mouth has done more English work in seven days than most learners do in a month. So congratulations.
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Today's conversation is the hardest one of the week.
6
Of course, I saved it for last on purpose.
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is not what you were supposed to get, you have to call customer service, stay calm, explain what went wrong, and push for a solution without being rude.
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This requires a very specific kind of language, the kind most English learners never practice because it means asking for things, not just being polite.
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Here are the words and phrases you need to know first.
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To raise a complaint.
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To raise a complaint means to formally tell a company that something went wrong and that you expect it to be fixed.
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It is more serious than casually mentioning a problem.
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Next, order number.
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Your order number is the reference code you receive when you buy something online.
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Always have it ready before you call customer service.
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It will be the first thing they ask for.
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Then, Incorrect item An incorrect item means you received the wrong product.
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A different color, the wrong size, or something completely different from what you actually ordered.
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Next, to process a return, and when a company processes a return, they begin the steps to collect the wrong item back and issue a refund or send a replacement.
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Then, Prepaid Return Label.
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A Prepaid Return Label is a shipping label the company sends you
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so you can post the item back without paying for postage yourself.
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They cover the cost.
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Next, Replacement.
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A replacement is a new, correct version of the item the company sends you in place of the wrong or damaged one you received.
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Then refund.
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A refund is your money returned to you, usually back to the original card or account you paid with.
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Next, to escalate.
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To escalate means to take your complaint to a higher level.
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You asked to speak to a supervisor or manager when the first person was unable to resolve it.
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Then, Priority shipping.
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Priority Shipping is a faster delivery option that gets your package to use sooner than standard shipping usually for an extra fee.
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And finally, to bear with someone.
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To bear with someone means to stay patient while they look something up or sort something out.
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"Bear with me" is a natural, polite way of asking you to wait just a moment.
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By the way, since this is the final day, I want to tell you about something that pairs really well with the work you've been doing all the week.
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It's called Turbo English.
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It's buy two, get one free, on the LinguaTrip handbooks.
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We built two different sets depending on where you're stuck.
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The first set is for speaking and vocabulary.
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It's for you if you have been shadowing with me all week and you want to keep going.
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It gives you the natural expressions native speakers use in If today's complaint dialogue felt hard,
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this set is what you need next.
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And the second set is for grammar.
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It's for you if you keep getting confused by the same grammar rules over and over, especially the tenses.
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Present perfect versus past simple, conditionals, all the things that make you hesitate when you speak.
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The set breaks them down with examples that actually stick.
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Each set is around $12, less than one private lesson, and because it's buy two, get one free, you're really getting three handbooks for the price of two.
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is in the description.
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Okay, now let's get into today's conversation, the last one of our challenge.
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- Thank you for calling Maple & Co.
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Customer Service.
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My name is Ryan.
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How can I help you today?
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Hi Ryan, I am calling because I received my order yesterday, but there is a problem with it.
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I got completely the wrong item.
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Oh, I am sorry to hear that.
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I can absolutely help you sort this out.
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Can I start with your order number?
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Yes, it is MC -4.
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49 -28731.
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Thank you.
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Bear with me one moment while I pull that up.
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Okay.
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I have got your order here.
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You ordered the gray wool throw blanket, correct?
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That is right!
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But what I actually received was a blue cotton one.
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Different color.
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Completely different material.
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I completely understand, and I sincerely apologize for that.
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That should not have happened.
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So what I can do is arrange a return of the incorrect item and get the right one sent out to you.
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Okay.
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And realistically, how long is all of that going to take?
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Because I bought this as a birthday gift and the birthday is coming up soon.
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I understand the time pressure, so the process is normally this: we email you a prepaid return label, at no cost to you.
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you send the item back.
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And once we receive it, we process the return within two to three business days.
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The replacement would then ship and reach you in five to seven business days after that.
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That might be too slow, honestly.
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The birthday is 10 days away.
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Is there anything you can do to speed it up?
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Let me see what options I have.
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I can flag your replacement as priority shipping, which would bring the delivery time down to two to three business days after we process the return.
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I want to be upfront though.
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I cannot promise an exact date.
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I appreciate the honesty.
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Can I ask one more thing?
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Do I need to wait for you to receive the return before you send the replacement?
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Or is there any way to send it out now?
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Given that this was your mistake, not mine, That is a fair point.
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And I completely understand why you are asking.
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Normally we do require the return to be initiated first, But given that this was our error, Let me check with my supervisor and see what I can do.
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Would you mind holding for just a minute?
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Not at all.
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Go ahead.
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Thank you so much for holding.
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So I spoke with my supervisor, and because this was clearly our mistake, We are going to ship the correct item out to you today with priority shipping.
100
You do not need to wait.
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You will receive a separate email with a prepaid return label for the Blue Throw
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and you have 30 days to send it back at your convenience.
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That is brilliant.
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I really appreciate you sorting that out.
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It is absolutely the least we can do.
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You will get a confirmation email within the hour with a new tracking number.
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Is there anything else?
108
I can help you with.
109
No, that is everything.
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Honestly, thank you so much, Ryan.
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You handled this really well.
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That means a lot.
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Thank you.
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I hope the gift arrives in time and that your friend has a wonderful birthday.
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Thank you.
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Fingers crossed.
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Have a good day.
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You too.
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Take care.
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Goodbye.
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Bye.
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Now it is your turn.
123
The conversation will play again, and this time, say the customer's words out loud at the exact same time you hear them.
124
Same pace.
125
Do not wait.
126
Here we go.
127
Thank you for calling Maple & Co.
128
Customer Service.
129
My name is Ryan.
130
How can I help you today?
131
Hi Ryan, I am calling because I received my order yesterday, but there is a problem with it.
132
I got completely the wrong item.
133
Oh, I am sorry to hear that.
134
I can absolutely help you sort this out.
135
Can I start with your order number?
136
Yes, it is MC -4.
137
49 -28731.
138
Thank you.
139
Bear with me one moment while I pull that up.
140
Okay.
141
I have got your order here.
142
You ordered the gray wool throw blanket, correct?
143
That is right!
144
But what I actually received was a blue cotton one.
145
Different color.
146
Completely different material.
147
I completely understand, and I sincerely apologize for that.
148
That should not have happened.
149
So what I can do is arrange a return of the incorrect item and get the right one sent out to you.
150
Okay.
151
And realistically, how long is all of that going to take?
152
Because I bought this as a birthday gift and the birthday is coming up soon.
153
I understand the time pressure, so the process is normally this: we email you a prepaid return label, At no cost to you.
154
you send the item back.
155
And once we receive it, we process the return within two to three business days.
156
The replacement would then ship and reach you in five to seven business days after that.
157
That might be too slow, honestly.
158
The birthday is 10 days away.
159
Is there anything you can do to speed it up?
160
Let me see what options I have.
161
I can flag your replacement as priority shipping, which would bring the delivery time down to two to three business days after we process the return.
162
I want to be upfront though.
163
I cannot promise an exact date.
164
I appreciate the honesty.
165
Can I ask one more thing?
166
Do I need to wait for you to receive the return before you send the replacement?
167
Or is there any way to send it out now?
168
Given that this was your mistake, not mine.
169
That is a fair point.
170
And I completely understand why you are asking.
171
Normally we do require the return to be initiated first, But given that this was our error, Let me check with my supervisor and see what I can do.
172
Would you mind holding for just a minute?' Not at all, go ahead.
173
Thank you so much for holding.
174
So I spoke with my supervisor, And because this was clearly our mistake, we are going to ship the correct item out to you today with priority shipping.
175
You do not need to wait.
176
you will receive a separate email with a prepaid return label for the blue throw
177
and you have 30 days to send it back at your convenience.
178
That is brilliant.
179
I really appreciate you sorting that out.
180
It is absolutely the least we can do.
181
You will get a confirmation email within the hour with a new tracking number.
182
Is there anything else?
183
I can help you with.
184
No, that is everything.
185
Honestly, thank you so much, Ryan.
186
You handled this really well.
187
That means a lot.
188
Thank you.
189
I hope the gift arrives in time and that your friend has a wonderful birthday.
190
Thank you.
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Fingers crossed.
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Have a good day.
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You too, take care.
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Goodbye.
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Bye.
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You made it.
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Seven days, seven conversations, hundreds of sentences spoken out loud in English.
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That's real practice.
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This is actually doing the work.
200
If you've been here every single day this week, your mouth feels different from now than it did on Monday.
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Maybe you don't notice it yet, but you will the next time you have to speak English in real life.
202
The freezing happens less, the words come faster, you're not searching for them anymore more, they were just there.
203
I want to hear from you.
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If you finished all seven days, write I did it in the comments.
205
Tell me what day was the hardest for you, which one surprised you, and how you feel right now compared to a week ago.
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I read every single comment on this channel, and seeing you finish this challenge means a lot to me.
207
You don't have to stop here.
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You can go back to day one and do the whole week again.
209
Each round, your mouth gets faster.
210
Each round, the words come Thank you for showing up this week.
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I will see you in the next video and bye bye.
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אוצר מילים והערות הגייה לשיעור הזה
שיעור הדיבור הזה ברמה B2 מבוסס על הסרטון “English Shadowing Challenge”. המילים שחוזרות הכי הרבה: return, item, send, replacement, completely. בסרטון הזה יש 209 משפטים ו-1976 מילים לתרגול Shadowing. הדיבור נמשך 12:12. הדובר מדבר בקצב טבעי של כ-162 מילים בדקה, קרוב לשיחה יומיומית. 87% מהמילים נמצאות בין 3,000 המילים הנפוצות ביותר באנגלית, כך שקל לעקוב אחרי אוצר המילים.
אוצר מילים מרכזי בסרטון הזה
15 המילים המתקדמות ביותר בסרטון, עם ההגייה והמשמעות שלהן:
| מילה | הגייה | משמעות |
|---|---|---|
| refund שם עצם | /ɹɪˈfʌnd/ | הֶחְזֵר |
| escalate פועל | /ˈɛs.kə.leɪt/ | הִסְלִים |
| handbook שם עצם | /ˈhændˌbʊk/ | סֵפֶר עֵזֶר, סֵפֶר כִּיס |
| wool שם עצם | /wʊl/ | צֶמֶר |
| polite שם תואר | /pəˈlaɪt/ | מְנוּמָס |
| convenience שם עצם | /kənˈvinjəns/ | נוחות |
| blanket שם עצם | /ˈblæŋ.kɪt/ | שְׂמִיכָה |
| confirmation שם עצם | /ˌkɑn.fəɹˈmeɪ.ʃən/ | אִשּׁוּר \ אישור |
| apologize פועל | /əˈpɑləˌd͡ʒaɪz/ | הִתְנַצֵּל |
| grammar שם עצם | /ˈɡɹæm.ə(ɹ)/ | דִּקְדּוּק |
| hesitate פועל | /ˈhɛz.ə.teɪt/ | היסס |
| vocabulary שם עצם | /vəˈkæb.jə.lə.ɹi/ | אוֹצַר מִלִּים |
| tense שם עצם | /tɛns/ | זְמַן |
| freeze פועל | /ˈfɹiːz/ | קָפָא |
| depend פועל | /dɪˈpɛnd/ | היה תלוי |
משפטים שכדאי לחזור עליהם
משפטים קצרים ושלמים מהסרטון שאפשר להשתמש בהם בשיחה יומיומית:
- How can I help you today?
- Can I start with your order number?
- You ordered the gray wool throw blanket, correct?
- Can I ask one more thing?
- Would you mind holding for just a minute?
דקדוק בסרטון הזה
המבנים שהדובר משתמש בהם הכי הרבה, עם המילים המדויקות מהסרטון:
| מבנה | בסרטון |
|---|---|
| הווה מושלם ממושך (Present perfect continuous) have/has been + -ing — פעולה שהתחילה בעבר ועדיין נמשכת עכשיו | you've been doing · have been shadowing |
| הווה מושלם (Present perfect) have/has + past participle — פעולה שקרתה בעבר ועדיין יש לה חשיבות או השפעה עכשיו | you've been · You've practiced · has done |
| סביל (Passive voice) be + past participle — הדגש הוא על מה שקורה, לא על מי שעושה את הפעולה | be fixed · be initiated |
הגייה ששווה לשים לב אליה
הדובר משתמש ב-9 קיצורים וצורות מקוצרות, כמו you've, you're, don't. אמרו אותם בצורה הקצרה, כפי שאתם שומעים אותם.
- הצלילים של “sh” ו-“zh”: initiate /ɪˈnɪʃ.i.eɪt/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, conditional /kənˈdɪʃ.ə.nəl/, casually /ˈkæʒuəli/
- מילים ארוכות — שימו לב להטעמה: supervisor /ˈsupɚˌvaɪzɚ/, initiate /ɪˈnɪʃ.i.eɪt/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, apologize /əˈpɑləˌd͡ʒaɪz/, conditional /kənˈdɪʃ.ə.nəl/
צלילים שדוברי עברית מתקשים בהם:
- /æ/ — פתוח יותר מה-“אֶ” העברית, לא כמו “a” ב-“cup”: handbook /ˈhændˌbʊk/, blanket /ˈblæŋ.kɪt/, grammar /ˈɡɹæm.ə(ɹ)/, casually /ˈkæʒuəli/, vocabulary /vəˈkæb.jə.lə.ɹi/
- /r/ — הלשון לא נוגעת בשום מקום, לא ה-“ר” הגרונית: incorrect /ˌɪn.kəˈɹɛkt/, refund /ɹɪˈfʌnd/, learner /ˈlɜɹnəɹ/, upfront /ʌpˈfɹʌnt/, sincerely /sɪnˈsɪɹli/
- עיצור קולי בסוף מילה — /b/, /d/, /g/, /z/, /v/ בלי להפוך אותם לאטומים: refund /ɹɪˈfʌnd/, arrange /əˈɹeɪnd͡ʒ/, apologize /əˈpɑləˌd͡ʒaɪz/, postage /ˈpoʊstɪd͡ʒ/, freeze /ˈfɹiːz/
איך לתרגל עם הסרטון הזה
- הקשיבו לכל הסרטון פעם אחת בלי לדבר, ורשמו את המילים שאתם לא מכירים.
- התחילו במהירות 0.75×, תרגלו Shadowing משפט אחר משפט, וחזרו למהירות רגילה כשזה מרגיש קל.
- הקליטו את עצמכם והשוו למקור, תוך תשומת לב למילים כמו refund, escalate, handbook.
מהי טכניקת השאדואינג?
שאדואינג היא טכניקת למידת שפה מבוססת מדע שפותחה במקור להכשרת מתורגמנים מקצועיים ופופולרית על ידי הפוליגלוט ד"ר אלכסנדר ארגואלס. השיטה פשוטה אך עוצמתית: אתה מקשיב לאודיו באנגלית ילידית וחוזר עליו בקול רם מיד — כמו צל העוקב אחרי הדובר עם עיכוב של 1–2 שניות בלבד. בניגוד להאזנה פסיבית או תרגילי דקדוק, שאדואינג מכריח את המוח והשרירים בפה לעבד ולשחזר דפוסי דיבור אמיתיים בו זמנית. מחקרים מראים שזה משפר משמעותית את דיוק ההגייה, האינטונציה, הקצב, הדיבור המחובר, הבנת השמיעה ושטף הדיבור — מה שהופך אותו לאחת השיטות היעילות ביותר להכנה לIELTS Speaking ולתקשורת באנגלית בעולם האמיתי.