शैडोइंग अभ्यास: Annoying Customers - वीडियो के साथ अंग्रेजी बोलना सीखें

अभ्यास मोड चुनें

हर मोड पूरी स्क्रीन का अभ्यास कक्ष खोलता है।

69 वाक्य

यदि वाक्य बहुत छोटे या लंबे हों, तो समायोजित करने के लिए Edit पर क्लिक करें।

Hey, this is kinda like a part two video I mean you don't have to have seen the part one video to understand what I talk about in this video, But I mean if you haven't watched part one, uh, you should.

So I used to work at Subway and to be honest about 80% of the customers were fine.

Sometimes they would do something that would just personally annoy me, like ask for a meatball on flatbread.

So don't feel too bad for me.

Like, sometimes people would ask me: "Can I have a turkey with lettuce, tomatoes--" Whoa whoa whoa whoa! Slow down!

What kind of bread? Foot-long or six-inch?

What kind of cheese? Is it toasted?

THEN we'll talk about vegetables!

And every time someone brought in a list, there would always be something missing on it.

Always! I never had someone come in with a complete list.

I would ask someone, "What kind of cheese?" And they would say, "Agh, they didn't specify." Well then, if they didn't care enough to remember cheese, I guess they'll get swiss!

If anyone watching is currently working at a Subway, then feel free to use these tricks.

if someone asked me, "Hmm, what kind of cheese do you recommend?" I would ALWAYS say provolone.

because it's the easiest cheese to pull apart with gloves on.

Really, if anyone asked me what I recommended, I would just tell them the easiest thing for me to do.

But even after I gave my insightful provolone cheese recommendation, Sometimes people would still say, "Hmm, I'll take American." why do you even ask me what cheese I would recommend if you're not gonna take it seriously?!

Another thing that would annoy me is when people would say the sandwich was "All done" But they didn't put any sauce on it.

So I would ask, "Any sauce?" and then they would be like, "Oh yeah, Mayonnaise." OH! Why did you tell me it was all done IF IT WASN'T!

Also, the receipt machine at the store took like seven seconds to print out the receipt.

So it would be very awkward if I asked someone, "Do you want your receipt?" and then they would say, "Yes." And then we would just STARE...

AT EACH OTHER...

UNTIL... The receipt printed.

So what I did every time someone swiped their credit card, I would just stare off into space, And in my head, I would count to five and then I would ask, "Do you want your receipt?" And by the time they said yes, it was like magic!

As soon as they said yes, BSSHHH, the receipt printed.

At Subway, you only work with one other person.

So if someone got annoyed and said, "Lemme talk to your manager." I would just look at them and go, "Listen, I've been here the longest.

The only other person in this store is a 16-year-old girl, and she technically isn't old enough to use the toaster.

So, I'm probably your best bet. I'm the manager." Like, do people think the manager will automatically take their side and give them free stuff?

YES, actually they do think that because it happens all the time.

I would consider myself a pretty laid-back Subway employee. I didn't like to be stingy with people, Even though I was disobeying the Subway formula on purpose.

Oh, you want more than six olives on your foot-long? Pff, sure!

Here, have a FIFTH slice of cheese!

A dollar fifty for avocado? Pff, I'll charge you seventy-five cents buddy!

I probably shouldn't be saying these things, you know. In case this whole YouTube thing flops and I need a job.

So I wasn't really "strict" on the rules. You know those fast food workers who are strict, "No! We won't serve breakfast at 10:02! Get out!" But being pretty laid back still didn't stop people from being annoying.

So this one person comes in and asks for two, foot-long, pastrami sandwiches.

And pastrami is our most expensive sandwich. It's about $10 for a foot-long.

And guys, the pastrami is super good, but I wouldn't pay for it. I mean it's good, yeah, but I'm not paying $10 for a foot-long.

It's not worth it. So this guy, I make his two sandwiches. I ring them up and I say, "That'll be $20." And I guess he didn't look at the price of the sandwich on the menu, or he thought we still did the $5 foot-longs, because he said to me, "I ain't paying for that." And this is when I was just starting out!

I only had like, a week of experience, and after he said that, I responded, "Well, shoot, I guess you're not paying for it, I didn't know people could do that." "Hey, I want this!" "Alright, that's $20" "Nah." "You don't want it?" " No I want it, I'm just not paying for it." Ok no, but actually we did come up with a compromise. He told me he had $12, so he ended up paying for one of the sandwiches, And I got to eat the other one. So it all worked out.

So one time I was making a sandwich for a guy with a very heavy accent and he asks for onions on the side.

No big deal! We had Sooubway put vegetables in little cups all the time.

I actually got a soup cup, because the on the side cups are teeny-tiny and I started doing my thing.

But then he says, "No! On the side." and I think, " Oh! He's getting a foot-long! He probably wants onions on half of it, but not the other.

So I start putting onions on half the sub, but then again he says, "No! On the side!" At this point, I don't know what this guy wants. So I ask him, "On the side of what?" and then he screams, O N I O N S And I never figured out what he was trying to say.

This one old gentleman asks for sauce to be put on his vegetables, and normally we put it on top of the sandwich with the meat.

And I didn't know if I heard him correctly because I put the sauce on and closed the sandwich.

So your sauce would've been in the same place either way!

One time, this woman tipped me and Correy $40.

She wasn't annoying. I just wanted to sprinkle in some good customer stories.

Ok one time, this, uh, Native American person came in and, I don't know if mentioning that was important to the story...

He comes in and asks for five foot-long Tunas. Ok Tyler, just me and you lets do this!

and then when we're all finished, we ring them up and we say, "Anything else?" and he says, "seven meatballs" What!? He wanted seven more sandwiches!

But James, you're Sooubway! You're supposed to make people sandwiches regardless of how many they ask for.

Yeah I know, but the guy could've handled it differently.

Normally for a platter, you have to call in at least an hour ahead, and that's only five foot-longs.

This guy could've called ahead and said, "Hey, I'm getting twelve sandwiches so just, prepare yourselves... mentally." I mean we had so many customers waiting in line. No, we didn't that's a lie, it was only him. But still!

This one woman, I was making her sandwich and for vegetables, she asked for extra lettuce.

So I put on a big handful, but then she asks for more. So I put more on, "more" I sprinkle some on M O R E!

"Uh, I won't be able to close the sandwich with any more lettuce." and she says, "That's fine." "Alright, extra lettuce it is." So I ended up giving her an open sandwich with a mountain of lettuce.

You know we do salads, right?

When I was little, I always thought if I was working at a store and someone tried to rob me, I wouldn't give them any money.

But now it's like, "Pshh, I ain't risking my life for Sooubway! Here take the cash register!" So thankfully I've never had someone pull a gun on me, but I have caught people stealing from us.

I was making someone's sandwich and this one kid asks for just a water cup.

So I gave it to him. So I go back to making a sandwich and I just hear the fuzzy soda sounds being dispensed, And I look over, and the kid is putting soda in the cup! HE DIDN'T EVEN TRY TO HIDE IT!

When I put soda in a water cup I at least wait for the employees to go in the back.

But, I didn't even say anything. I was just like, "Alright, man." This guy, I totally saw him take a bag of chips and he hid it under the counter so I couldn't see.

So when I rang up his sandwich I asked, "Anything else?" and he said, "Nope." Alright, whatever. Ok, last story. I was in the back playing some Clash of Clans, And we have a computer that shows what the cameras see, and I see this woman who was eating there, She reached over the counter and took three large cups and I did nothing to stop it.

You know, I'm the kind of person that's like, "The fast food employee is always right." Say if I was eating somewhere, And I ask for a chicken salad and they said, "We only have tuna salad." I'm the kind of person that's like, Oh, well I guess I'm having the tuna salad then.

ऐप डाउनलोड करें

धाराप्रवाह बोलने के लिए ज़रूरी सब कुछ

AI उच्चारण स्कोरहर वाक्य का स्कोर

IPA अभ्यासहर ध्वनि में महारत

शब्दावलीअपना शब्द भंडार बनाएँ

शब्द गेमखेलते हुए सीखें

QR स्कैन करें

Download on theApp Store Get it onGoogle Play

उसी चैनल से

FOR YOU

अनुशंसित वीडियो

34 वाक्य

Handling an Angry Customer on the Phone

Business EnglishDaily ConversationWorking Adults

34 वाक्य

Office Gossip 3: Who Keeps Eating My Lunch?

Business EnglishDaily ConversationWorking Adults

185 वाक्य

20 British English Phrases That Textbooks Don't Teach You!

Business EnglishDaily ConversationHigh School Students

41 वाक्य

🍝 What Do You Say When There's Hair in Your Food? #learnenglish #customerservice

TOEIC PrepBusiness EnglishDaily Conversation

195 वाक्य

Every "That's What She Said" Ever - The Office

Business EnglishDaily ConversationUniversity Students

49 वाक्य

How Mozzarella Is Made

Daily ConversationWorking Adults

57 वाक्य

Rocks in the brains

Business EnglishDaily ConversationUniversity Students

508 वाक्य

POV: Working on a busy Lemonade stall in a heatwave!

Business EnglishTeensDaily Conversation

330 वाक्य

We Speak NYC: Ep 01 - Shumi's Pantry

Business EnglishInterview EnglishDaily Conversation

18 वाक्य

Patience

Business EnglishDaily ConversationUniversity Students

इस पाठ के बारे में

इस पाठ में, आप उन संवादों से सीखेंगे जो ग्राहक सेवा के दौरान आमतौर पर होते हैं। वीडियो में शामिल अनुभवों के माध्यम से, आप वास्तविक जीवन की स्थितियों में अंग्रेजी बोलने का अभ्यास करेंगे, विशेषकर तब जब ग्राहक आपको कठिनाइयाँ देते हैं। आप यह समझेंगे कि किस प्रकार की बातें ग्राहक अक्सर पूछते हैं और यह कैसे सुनिश्चित करें कि आप उनकी बात समझें। इस प्रक्रिया में, आप अपनी अंग्रेजी कौशल को सुधारेंगे, विशेषकर अंग्रेजी शैडोइंग तकनीक का उपयोग करते हुए जिसे हम shadowspeaks कहते हैं।

मुख्य शब्दावली और वाक्यांश

सैंडविच (sandwich)
सॉस (sauce)
क्रीम चीज (cream cheese)
टिप (tip)
प्रस्ताव देना (recommend)
अनुरोध (request)
कस्टमर (customer)
दाम (price)

अभ्यास टिप्स

जब आप वीडियो देख रहे हों, तो अंग्रेजी शैडोइंग तकनीक का इस्तेमाल करें। इसे सही तरीके से करने के लिए, पहले वीडियो को ध्यान से सुनें। उसके बाद, उस संवाद का प्रतिष्ठान करें जिसमें ग्राहक वार्तालाप कर रहे हैं। जहाँ पर वे रुकते हैं, आप वहां अपनी आवाज़ में पुनरावृति करें। इस वीडियो की गति थोड़ी तेज है, इसलिए आप प्रारंभ में धीरे कर सकते हैं और फिर जब आप सहज हों, तो इसके स्वाभाविक प्रवाह में शिफ्ट कर सकते हैं।

जो ग्राहक चिड़चिड़े होते हैं, उनकी प्रतिक्रिया सुनने का प्रयास करें। जब आप shadow speech का अभ्यास कर रहे हों, तो आप यह पहचान सकते हैं कि संवाद में किन भागों पर आपको अधिक ध्यान देने की आवश्यकता है। अंत में, सुनिश्चित करें कि आप वाक्य को अपने तरीके से बदलने का प्रयास करें और फिर से बोलें, यह देखते हुए कि आप कितने सहज हैं। यह प्रक्रिया न केवल आपकी बोलचाल की क्षमता को बेहतर करेगी, बल्कि संवाद के विभिन्न रूपों को समझने में भी मदद करेगी।

इस वीडियो का व्याकरण

वक्ता जिन संरचनाओं का सबसे अधिक प्रयोग करता है, वीडियो के असली शब्दों के साथ:

संरचना	वीडियो में
Present perfect have/has + past participle — बीता हुआ काम जिसका असर अभी भी है	haven't watched · I've been · I've never had
Passive voice be + past participle — ज़ोर इस पर कि क्या होता है, न कि कौन करता है	be put · being dispensed
Past continuous was/were + -ing — बीते समय के किसी क्षण में चल रहा काम	was disobeying · was just starting · was making
Superlatives the -est / the most … — समूह में सबसे ऊपर या नीचे	the easiest · the longest · your best

शैडोइंग तकनीक क्या है?

शैडोइंग (Shadowing) एक विज्ञान-समर्थित भाषा सीखने की तकनीक है जो मूल रूप से पेशेवर दुभाषिया प्रशिक्षण के लिए विकसित की गई थी। विधि सरल लेकिन शक्तिशाली है: आप मूल अंग्रेज़ी ऑडियो सुनते हैं और तुरंत इसे ज़ोर से दोहराते हैं — जैसे वक्ता की छाया 1-2 सेकंड की देरी से। शोध से पता चलता है कि यह उच्चारण सटीकता, स्वर, लय, जुड़ी हुई ध्वनियाँ, सुनने की समझ और बोलने की प्रवाहशीलता में काफ़ी सुधार करता है।

शैडोइंग तकनीक: पूरी चरण-दर-चरण गाइड पढ़ें →

शैडोइंग अभ्यास: Annoying Customers - वीडियो के साथ अंग्रेजी बोलना सीखें

अभ्यास मोड चुनें

ऐप डाउनलोड करें

The Internet Changed Me

Animating 1-Star Fast Food Reviews

The End of TikTok

My Thoughts on Reality Shifting

Why I STILL Love Comics

Academy Anecdotes (School Stories)

My Thoughts On Cleaning

My First Pokemon Nuzlocke

My Thoughts on Bluey

Hobbies

Times I Plagiarized

YouTube has Changed (me)

The IKEA Experience

Work Stories (sooubway)

Chaperoning 7th Graders

Handling an Angry Customer on the Phone

Office Gossip 3: Who Keeps Eating My Lunch?

20 British English Phrases That Textbooks Don't Teach You!

🍝 What Do You Say When There's Hair in Your Food? #learnenglish #customerservice

Every "That's What She Said" Ever - The Office

How Mozzarella Is Made

Rocks in the brains

POV: Working on a busy Lemonade stall in a heatwave!

We Speak NYC: Ep 01 - Shumi's Pantry

Patience

इस पाठ के बारे में

मुख्य शब्दावली और वाक्यांश

अभ्यास टिप्स

इस वीडियो का व्याकरण

शैडोइंग तकनीक क्या है?