शैडोइंग अभ्यास: Technical Support Fundamentals #2 Official Course | Google IT Support Professional Certificate - वीडियो के साथ अंग्रेजी बोलना सीखें
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58 वाक्य
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So, we will be able to get the notifications.
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So, we will start with the video.
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Welcome to course one technical support fundamentals.
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My name is Kevin Limehouse and I work as a support specialist for platforms building double click at Google.
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Looking back, I can trace where my passion for IT began to an actual moment when I was eight years old.
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My parents were about to throw away our old busted computer, but I managed to convince my mom to let me keep it.
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I remember the moment when I slowly started disassembling it.
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I kept digging deeper and deeper, unscrewing every little piece I could get my hands on, and I was hooked.
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By the time I was 12 or 13 years old, I became the de facto IT support for my entire family,
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and that's no small feat considering I have 11 aunts and uncles and over 35 cousins.
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My parents both grew up in very small rural towns in South Carolina.
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Growing up in the Jimco South through the mid 1950s and 1960s, they were taught at an early age that one of the better methods to get ahead was through education.
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This lesson was instilled in me and my sister and I ended up going to university to study computer science.
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I graduated school right at the end of the 2007-2009 recession, but thankfully I secured a job at Google
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and IT support where I work with users solving their issues and supporting the IT inventory.
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And now I've been working at IT for seven years.
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In my current role as a support specialist, I provide technical and billing support to Google sales teams,
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which involves everything from troubleshooting to creating forms or editing automation scripts.
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And now you know a little bit about me.
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Let's start from the beginning.
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What is information technology?
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Information technology has completely transformed your life in ways that you may not even realize.
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Thanks to IT, we can communicate massive amounts of information to people
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and organizations across the world in the blink of an eye.
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Computers power everything from calculators to medical equipment to complex satellite systems and the trading desk of Wall Street.
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They're powerful and invaluable tools to help people get their work done and enable us to connect with one another.
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So what exactly is information technology?
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IT is essentially the use of digital technology like computers
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and the internet to store
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and process data into useful information the IT industry refers to the entire scope of all the jobs
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and resources that are related to computing technologies within society
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and there are a lot of different types of jobs in
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this field from network engineers who ensure computers can communicate with each other to hardware technicians who replace
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and repair components to desktop support personnel who make sure
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that end users can use their software properly
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but it isn't just about building computers
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and using the internet it's really about the people that's the heart
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and soul of IT support work what good is technology
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or information if people can't use technology
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or make sense of the information IT helps people solve meaningful problems by using technology
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which is why you'll see its influences in education medicine journalism construction transportation entertainment
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or really any industry on the planet IT is about changing the world through the ways we collaborate, share, and create together.
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IT has become such a vital tool in modern society
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that people and organizations who don't have access to IT are at a disadvantage.
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IT skills are becoming necessary for day to day living, like finding a job, getting an education, and looking up your health information.
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Maybe you're from a community where there wasn't any internet, or you couldn't afford a super fast computer and had to use one at your school or library instead.
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There are many social and economic reasons why some people have digital literacy skills and other people do not.
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This growing skills gap is known as the digital divide.
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People without digital literacy skills are falling behind, but people like you are the real solution to bridging that digital divide.
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Overcoming the digital divide not only involves confronting and understanding the combination of socioeconomic factors that shape our experience,
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but also helping others confront and understand those experiences.
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By getting into IT, you'll help serve those in your communities
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or organizations and maybe even inspire a new generation of IT pioneers.
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When I think about solving the digital divide, I can't help but think of all the opportunities and breakthroughs
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that folks from diverse backgrounds and perspectives in the industry can bring.
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By bringing more people of color, more women, more ethnically diverse people into the IT
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we're bound to see unique new ideas and products that we haven't even begun to imagine that benefits everybody.
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इस वीडियो के साथ बोलने का अभ्यास क्यों करें?
इस वीडियो में तकनीकी समर्थन के बारे में चर्चा होती है, जो न केवल आईटी पेशेवरों के लिए महत्वपूर्ण है, बल्कि यह आपके अंग्रेजी बोलने की क्षमता को भी बढ़ाने में मदद कर सकता है। जब आप इस बातचीत का अभ्यास करेंगे, तो आप वास्तविक जीवन के संदर्भ में अंग्रेजी बोलने का अभ्यास कर सकेंगे। यह न केवल आपके शब्दावली को बढ़ाएगा, बल्कि आपको आत्मविश्वास के साथ बोलने में भी मदद करेगा। बोलने का अभ्यास करते समय, shadow speak तकनीक का उपयोग करें। इससे आप शब्दों की ध्वनि और उच्चारण को बेहतर ढंग से समझ सकेंगे।
व्याकरण और अभिव्यक्तियाँ संदर्भ में
इस वीडियो में कुछ महत्वपूर्ण व्याकरणिक संरचनाएँ और अभिव्यक्तियाँ हैं:
- “I managed to convince”: यह एक निश्चित स्थिति को दर्शाता है जहाँ किसी ने किसी को मनाने की कोशिश की।
- “I became the de facto IT support”: यहाँ, व्यक्ति की स्थिति को दर्शाते हुए ‘de facto’ शब्द का उपयोग किया गया है।
- “IT has completely transformed your life”: यह वाक्यांश किसी चीज़ के प्रभाव को समझाता है।
- “solving their issues”: यह दर्शाता है कि समस्या को हल करने का प्रयास किया जा रहा है।
इन अभिव्यक्तियों का अभ्यास करना आपके अंग्रेजी बोलने की क्षमता को और सुधारने में मदद करेगा। इनको सही ढंग से बोलने से आप संवाद में अधिक प्रभावी बनेंगे।
सामान्य उच्चारण के जाल
वीडियो में कुछ शब्दों का उच्चारण चुनौतीपूर्ण हो सकता है। जैसे:
- “technology” - इस शब्द में सही उच्चारण के लिए ध्यान दें कि ‘g’ का उच्चारण कैसे किया जाता है।
- “information” - यहाँ पर ‘inform’ और ‘ation’ के बीच की ध्वनि पर ध्यान दें।
- “support” - सही स्वर और मात्रा के साथ बोलने की कोशिश करें।
इन शब्दों का अभ्यास करते समय, अंग्रेजी उच्चारण में सुधार को ध्यान में रखें। आप shadowspeaks तकनीक का उपयोग कर सकते हैं ताकि सही उच्चारण को आत्मसात कर सकें।
इस वीडियो से आपको न केवल तकनीकी ज्ञान मिलेगा, बल्कि यह आपके अंग्रेजी बोलने की प्रवीणता को भी बढ़ाने में सहायक होगा। याद रखें, निरंतर अभ्यास से ही आप अपने कौशल में सुधार कर सकते हैं।
इस वीडियो का व्याकरण
वक्ता जिन संरचनाओं का सबसे अधिक प्रयोग करता है, वीडियो के असली शब्दों के साथ:
| संरचना | वीडियो में |
|---|---|
| Passive voice be + past participle — ज़ोर इस पर कि क्या होता है, न कि कौन करता है | were taught · was instilled · is known |
| Present perfect have/has + past participle — बीता हुआ काम जिसका असर अभी भी है | has become · haven't even begun |
शैडोइंग तकनीक क्या है?
शैडोइंग (Shadowing) एक विज्ञान-समर्थित भाषा सीखने की तकनीक है जो मूल रूप से पेशेवर दुभाषिया प्रशिक्षण के लिए विकसित की गई थी। विधि सरल लेकिन शक्तिशाली है: आप मूल अंग्रेज़ी ऑडियो सुनते हैं और तुरंत इसे ज़ोर से दोहराते हैं — जैसे वक्ता की छाया 1-2 सेकंड की देरी से। शोध से पता चलता है कि यह उच्चारण सटीकता, स्वर, लय, जुड़ी हुई ध्वनियाँ, सुनने की समझ और बोलने की प्रवाहशीलता में काफ़ी सुधार करता है।