Prática de Shadowing: Technical Support Fundamentals #2 Official Course | Google IT Support Professional Certificate - Aprenda a falar inglês com vídeo
Escolha um modo de prática
Cada modo abre uma sala de prática em tela cheia.
58 frases
Se as frases estiverem muito curtas ou longas, clique em Edit para ajustá-las.
1
If you don't like our channel, subscribe and subscribe to the channel.
2
So, we will be able to get the notifications.
3
So, we will start with the video.
4
Welcome to course one technical support fundamentals.
5
My name is Kevin Limehouse and I work as a support specialist for platforms building double click at Google.
6
Looking back, I can trace where my passion for IT began to an actual moment when I was eight years old.
7
My parents were about to throw away our old busted computer, but I managed to convince my mom to let me keep it.
8
I remember the moment when I slowly started disassembling it.
9
I kept digging deeper and deeper, unscrewing every little piece I could get my hands on, and I was hooked.
10
By the time I was 12 or 13 years old, I became the de facto IT support for my entire family,
11
and that's no small feat considering I have 11 aunts and uncles and over 35 cousins.
12
My parents both grew up in very small rural towns in South Carolina.
13
Growing up in the Jimco South through the mid 1950s and 1960s, they were taught at an early age that one of the better methods to get ahead was through education.
14
This lesson was instilled in me and my sister and I ended up going to university to study computer science.
15
I graduated school right at the end of the 2007-2009 recession, but thankfully I secured a job at Google
16
and IT support where I work with users solving their issues and supporting the IT inventory.
17
And now I've been working at IT for seven years.
18
In my current role as a support specialist, I provide technical and billing support to Google sales teams,
19
which involves everything from troubleshooting to creating forms or editing automation scripts.
20
And now you know a little bit about me.
21
Let's start from the beginning.
22
What is information technology?
23
Information technology has completely transformed your life in ways that you may not even realize.
24
Thanks to IT, we can communicate massive amounts of information to people
25
and organizations across the world in the blink of an eye.
26
Computers power everything from calculators to medical equipment to complex satellite systems and the trading desk of Wall Street.
27
They're powerful and invaluable tools to help people get their work done and enable us to connect with one another.
28
So what exactly is information technology?
29
IT is essentially the use of digital technology like computers
30
and the internet to store
31
and process data into useful information the IT industry refers to the entire scope of all the jobs
32
and resources that are related to computing technologies within society
33
and there are a lot of different types of jobs in
34
this field from network engineers who ensure computers can communicate with each other to hardware technicians who replace
35
and repair components to desktop support personnel who make sure
36
that end users can use their software properly
37
but it isn't just about building computers
38
and using the internet it's really about the people that's the heart
39
and soul of IT support work what good is technology
40
or information if people can't use technology
41
or make sense of the information IT helps people solve meaningful problems by using technology
42
which is why you'll see its influences in education medicine journalism construction transportation entertainment
43
or really any industry on the planet IT is about changing the world through the ways we collaborate, share, and create together.
44
IT has become such a vital tool in modern society
45
that people and organizations who don't have access to IT are at a disadvantage.
46
IT skills are becoming necessary for day to day living, like finding a job, getting an education, and looking up your health information.
47
Maybe you're from a community where there wasn't any internet, or you couldn't afford a super fast computer and had to use one at your school or library instead.
48
There are many social and economic reasons why some people have digital literacy skills and other people do not.
49
This growing skills gap is known as the digital divide.
50
People without digital literacy skills are falling behind, but people like you are the real solution to bridging that digital divide.
51
Overcoming the digital divide not only involves confronting and understanding the combination of socioeconomic factors that shape our experience,
52
but also helping others confront and understand those experiences.
53
By getting into IT, you'll help serve those in your communities
54
or organizations and maybe even inspire a new generation of IT pioneers.
55
When I think about solving the digital divide, I can't help but think of all the opportunities and breakthroughs
56
that folks from diverse backgrounds and perspectives in the industry can bring.
57
By bringing more people of color, more women, more ethnically diverse people into the IT
58
we're bound to see unique new ideas and products that we haven't even begun to imagine that benefits everybody.
Baixar aplicativo
Tudo o que você precisa para falar fluentemente
Pronúncia com IANota em cada frase
Prática de IPADomine cada som
VocabulárioMonte seu banco de palavras
Jogo de vocabulárioAprenda brincando
Mesmo canal
FOR YOU
Vídeo recomendado
B25
82 frases
Intro to Project Management | Google Project Management Certificate
Business EnglishInterview EnglishUniversity Students
B22
141 frases
QUALITY CONTROL Interview Questions & Answers! (Inspector, Manager + Assessor Interview Questions!
Business EnglishInterview EnglishUniversity Students
B22
697 frases
How To Write Words That Make People Buy (Full Course)
Business EnglishInterview EnglishUniversity Students
B23
20 frases
Take Classes at The School of Life
British AccentBusiness EnglishUniversity StudentsWorking Adults
B29
24 frases
Sundar Pichai Motivation | Google CEO | FOLLOW YOUR PASSION | 1 Minute Motivation
Business EnglishUniversity StudentsWorking Adults
C12
112 frases
How to Pass Your SY0-701 Security+ Exam in 2026
Business EnglishInterview EnglishUniversity Students
C12
106 frases
What is Engineering?: Crash Course Engineering #1
Business EnglishUniversity StudentsWorking Adults
B21
181 frases
8 Years of Data Analytics Advice in 12 Minutes
Business EnglishInterview EnglishUniversity Students
B23
32 frases
All About Agoda's Back-End Engineering
Business EnglishUniversity StudentsWorking Adults
C12
59 frases
Course Preview | AZ-104 | Azure Administrator Associate
Business EnglishUniversity StudentsWorking Adults
B2208 frases
Study Tips - How to learn new content
British AccentBusiness EnglishUniversity StudentsWorking Adults
Contexto e História do Palestrante
No vídeo, Kevin Limehouse, especialista em suporte técnico na Google, compartilha sua jornada desde a infância, quando desmontou um computador velho e descobriu sua paixão por TI. Ele se tornou o suporte de TI da família aos 12 anos e, após estudar ciência da computação, começou a trabalhar na Google. A história dele mostra como a TI está ligada à vida cotidiana e à resolução de problemas para as pessoas, além de falar sobre a "divisão digital" — a lacuna entre quem tem acesso a tecnologias e quem não tem. Essa conversa é perfeita para quem quer aprender inglês com vídeos, pois mistura linguagem informal e termos técnicos de forma acessível.
5 Frases Essenciais para Comunicação Diária
- "I was hooked" — Expressão usada para dizer que "fiquei obcecado/a" por algo. Útil para falar de hobbies ou interesses.
- "de facto IT support" — Significa "suporte de TI de facto", ou seja, a pessoa que resolve problemas tecnológicos sem um cargo oficial.
- "in the blink of an eye" — "Em um piscar de olhos", para descrever algo rápido.
- "heart and soul" — "Coração e alma", usado para destacar o que é mais importante. Exemplo: "A pessoa é o coração e alma do trabalho de suporte".
- "falling behind" — "Ficar para trás", como na frase: "Quem não tem habilidades digitais está ficando para trás".
Guia Passo a Passo para Shadowing
O shadowing (ou "shadowspeaks") é uma técnica excelente para melhorar a pronúncia em inglês. Aqui está como aplicá-la nesse vídeo:
- Escute um trecho curto (5-10 segundos) e pare. Repita imitando a entonação e o ritmo de Kevin. Ele fala de forma clara, mas com pausas naturais — preste atenção a elas.
- Use um shadowing site para gravar sua voz e comparar com o original. Isso ajuda a notar diferenças na pronúncia de palavras como "disassembling" (desmontando) ou "inventory" (estoque).
- Repita frases com expressões idiomáticas, como "in the blink of an eye". Elas são chave para soar mais natural. Pratique até que a pronúncia flua sem esforço.
- Concentre-se na conexão entre palavras. Kevin usa ligações, como "I remember the moment when I slowly started" — ouça como "started" se liga a "disassembling".
- Faça isso diariamente por 10-15 minutos. Com o tempo, você notará que sua fluência e confiança na fala aumentam!
Esse vídeo é uma oportunidade única para combinar aprendizado de inglês com conhecimentos sobre TI. Basta colocar a mão na massa e começar o shadow speak hoje mesmo!
Gramática neste vídeo
As estruturas que o falante mais usa, com as palavras exatas do vídeo:
| Estrutura | No vídeo |
|---|---|
| Voz passiva be + particípio passado — o foco está no que acontece, não em quem faz | were taught · was instilled · is known |
| Present perfect have/has + particípio passado — uma ação passada que ainda importa agora | has become · haven't even begun |
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.