Pratica di Shadowing: Reimagining IT with ChatGPT - Impara a parlare inglese con i video

Creazione lezione...
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Hi, I'm Kunal Malik, and I lead the global IT team at OpenAI.
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Adding AI to just specific parts of the process is not going to be enough.
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To really reimagine the process completely is the paradigm in which we can transform.
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We look at it in three layers.
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How we amplify individuals by giving them AI tools so that they can increase their throughput.
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How we amplify an entire team, that's where you have to go to the end-to-end workflow and how you amplify the entire company.
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And what we've seen using ChatGPT work is amazing.
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We've seen 5 to 10x increase in throughput of individuals.
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The biggest operating model shift is that everybody is becoming a builder.
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And what's interesting is that folks that are closest to the problem actually know how to create the best solutions with AI.
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Historically, in IT organizations, whenever you have a problem, you come to a physical help desk location or you file a ticket with IT in order for that to be addressed.
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Here at OpenAI, we've deployed IT agent.
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Rather than coming and waiting hours or days for a human to see your task and help you with it, you get immediate feedback around what you can do to unblock yourself,
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or it's escalated to a human queue with context, or the IT agent itself will actually resolve that task for you.
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It also enables our human help desk teams to be able to focus on those really critical tasks
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that have high security needs or things that humans are really just uniquely positioned to do.
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I've seen a lot of our support team actually go and build their own microsites, build their own agents to be able to help them do their jobs more efficiently.
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Take processes within IT and transform them and really build that credibility to understand how value can be created with AI.
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Software used to be governed and assessed at a point of time.
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And that limits its ability to truly understand software for a fast growing company.
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There are hundreds if not thousands of software in any given company.
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The tool was able to first group them into roughly 30 categories.
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ChatTPT work with able to do is give me an initial assessment of what software should potentially keep and grow, and then looking at the risks and governance around them.
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It actually gave me the first set of advice.
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A third you need to review, a third you need to retain, another third we need to defer.
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With the new process, what we think 70% of the software needs can be met with existing software without buying new software.
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So it's a very powerful analysis that traditionally I think I would take a couple months to get to.
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Teams that are learning from use cases can then take those learnings, be the starting point for other teams, making those teams further ahead.
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We created the Ticket Dispenser skill that allows you to just dispense five tickets
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based off of the highest priority or aging ticket, based off of SLA breach.
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This is where we store all of our skills that the IT support team has created.
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It's a good way of sharing skills so
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that everyone stays in sync with the whole team and everyone's using a fresh, up-to-date skill.
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CIOs at this point have to make these big bets on
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how they want to create the right foundation for the company to unlock the value from AI.
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Having the ability to experiment, to test, to deploy, that allows them to achieve the outcomes much quicker.
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That is collective acceleration.
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Cool.
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I'm getting nuggets in there.
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Yeah, that's nice.
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Contesto e sfondo

Il video presenta Kunal Malik, responsabile del team IT globale di OpenAI, che parla di come l'IA, in particolare ChatGPT, stia trasformando i processi IT. Tra gli argomenti chiave: l'aumento della produttività, la rivoluzione nei modelli operativi e l'uso di strumenti AI per gestire software e ticket di supporto. Questo contesto tecnologico e professionale offre un'ottima opportunità per la pratica di conversazione in inglese, poiché combina vocaboli specifici con frasi utili in contesti lavorativi.

5 frasi principali per la comunicazione quotidiana

  • "Adding AI to just specific parts of the process is not going to be enough" (Aggiungere l'IA solo a parti specifiche del processo non sarà sufficiente): utile per discutere di soluzioni incomplete.
  • "We've seen 5 to 10x increase in throughput of individuals" (Abbiamo visto un aumento di 5 a 10 volte nella produttività degli individui): perfetta per descrivere risultati concreti.
  • "You get immediate feedback around what you can do to unblock yourself" (Ricevi un feedback immediato su cosa fare per sbloccarti): ideale per parlare di supporto tecnico.
  • "Teams that are learning from use cases can then take those learnings" (I team che imparano dai casi d'uso possono poi utilizzare quelle conoscenze): utile per discutere di condivisione di esperienze.
  • "Having the ability to experiment, to test, to deploy" (Avere la capacità di sperimentare, testare, implementare): fondamentale per parlare di innovazione.

Guida passo passo per lo shadowing

Lo shadowing è una tecnica efficace per migliorare la pronuncia inglese e l'intonazione. Ecco come applicarla a questo video:
1. Ascolta e ripeti frasi corte: Partendo dalle frasi elencate, ascolta il suono originale e ripetilo immediatamente, cercando di imitare la velocità e l'accento.
2. Focus sugli stress: Nelle frasi lunghe, identifica le parole sottolineate (es. "transform", "critical", "efficiently") e metti l'accento su di esse, come nel video.
3. Usa lo "shadowspeak": Ripeti le frasi mentre guardi il video, sincronizzando la tua voce con quella del speaker. Questo aiuta a migliorare la fluidità.
4. Analizza la struttura: Osserva come le frasi sono costruite (es. "rather than... we...") e riproducile nella tua pratica di conversazione in inglese.
5. Ripeti con pause: Usa un player per mettere in pausa il video dopo ogni frase e ripetila finché non la senti naturale.

Un shadowing site può aiutare a organizzare questi esercizi, ma anche un semplice riproduttore video è sufficiente. La chiave è la costanza: 10-15 minuti al giorno possono portare a grandi miglioramenti.

La grammatica di questo video

Le strutture che chi parla usa di più, con le parole esatte del video:

StrutturaNel video
Present perfect have/has + participio passato — un’azione passata che conta ancora adessowe've seen · we've deployed · I've seen
Forma passiva be + participio passato — conta ciò che accade, non chi lo fabe addressed · can be created · be governed

Cos'è la tecnica dello Shadowing?

Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.

Tecnica dello shadowing: leggi la guida completa passo dopo passo →