Shadowing Practice: Cambridge 8 - Test 2 - Section 1 - Total Insurance Report - Learn English Speaking with Video
Les maken...
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Section 1.
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You will hear a conversation between a representative of an insurance company and a customer.
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First, you have some time to look at questions 1 to 3.
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Now we shall begin.
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You should answer the questions as you listen, because you will not hear the recording a second time.
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Listen carefully, and answer questions 1 to 3.
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Good morning, Total Insurance.
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Judy speaking, how may I help you?
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I recently shipped my belongings from overseas back here to Australia, and I took out insurance with your company.
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Some items were damaged during the move, so I need to make a claim.
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What do I have to do?
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OK, well, first I need to get a few details about this.
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Can you give me your name, please?
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Yes, it's Michael Alexander.
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OK, and your address, please?
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My old address or my current one?
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Your current one.
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It's 24 Manly Street, Milpera, near Sydney.
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What was the suburb, sorry?
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Milpera.
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M-I-L-P-E-R-R-A.
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Right.
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Now, who was the shipping agent, Mr Alexander?
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You mean the company we used?
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Yes, the company who packed everything up at the point of origin.
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Oh, it was, um, first class movers.
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OK.
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Where were the goods shipped from?
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China, but the ship came via Singapore and was there for about a week.
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Don't worry, all of that information will be in the documentation.
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Now, the dates.
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Do you know when the ship arrived?
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It left on the 11th of October and got to Sydney on the 28th of November.
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OK.
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I need one more thing.
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There's a reference number.
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It should be in the top right-hand corner of the pink form they gave you.
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Uh, let me have a look.
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I have so many papers.
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Ah, yes, here it is.
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It's 601 A C K.
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Thanks.
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Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
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Thank you.
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Now listen and answer questions 4 to 10.
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I need to take down a few details of the actual damage over the phone before you put in a full report.
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Can you tell me how many items were damaged and what the damage was?
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Yes, well, four things actually.
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I'll start with the big things.
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My TV, first of all.
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It's a large one, very expensive.
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Our insurance doesn't cover electrical problems.
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It isn't an electrical problem.
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The screen has a huge crack in it, so it's unusable.
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I see.
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Any idea of the price to repair it?
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No. Well, I don't think it can be repaired.
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It will need a new one.
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OK.
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I'll make a note of that and we'll see what we can do.
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Now, what was the second item?
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The cabinet from the bathroom was damaged as well.
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It's a lovely cabinet.
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We use it to keep our towels in.
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And what is the extent of the damage?
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Well, the back and the sides seem okay, but the door has a huge hole in it.
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It can't be repaired.
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I'm really not very happy about it.
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And how much do you think it will cost to replace it?
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Well, when I bought it last year, I paid $125 for it.
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But the one I've seen here in Sydney is a bit more expensive.
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It's $140.
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Right.
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And what was the third item?
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My dining room table.
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It's a lovely table from Indonesia.
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It must have been very hot inside the container because one leg has completely split down the middle.
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The top and the other three look okay, thank goodness.
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Any idea of the price to repair it?
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Well, I had an estimate done on this, actually, because it is a very special table to us.
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They quoted us $200, which is really pricey, so I hope the insurance will cover the total cost.
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I'm sure that will be fine.
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What was the last item, Mr Alexander?
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Well, we have a lovely set of china plates and dishes, you know, with matching cups, saucers, the lot.
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They were all in the one box, which must have got dropped because some plates were broken.
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Six, actually.
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And can you tell me the replacement value of these?
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Well, it's hard to say because they were part of a set, but they can be up to ten dollars each, as it's such a good set.
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Okay, so that would be around sixty dollars altogether.
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Yes, that's right.
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And is that all of the items?
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Yes.
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So, what do I have to do now?
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That is the end of section one.
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You now have half a minute to check your answers.
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Woordenschat en spreektips bij deze les
Deze spreekles op niveau B1 is gebaseerd op de video “Cambridge 8 - Test 2 - Section 1 - Total Insurance Report”. Deze woorden komen het vaakst terug: item, insurance, questions, answer, damaged. Deze video bevat 95 zinnen en 766 woorden om na te spreken. Het gesproken deel duurt 5:55. De spreker praat in een gelijkmatig tempo van ongeveer 129 woorden per minuut, prettig om te shadowen. 86% van de woorden hoort bij de 3.000 meest gebruikte Engelse woorden; de rest kun je beter vooraf bekijken. 21 van de 95 zinnen zijn vragen, dus het is goede oefening voor vraagintonatie en korte antwoorden.
Belangrijke woorden in deze video
De 11 moeilijkste woorden uit de video, met uitspraak en betekenis:
| Woord | Uitspraak | Betekenis |
|---|---|---|
| pricey bijvoeglijk naamwoord | /ˈpɹaɪsi/ | prijzig, duur |
| saucer zelfstandig naamwoord | /ˈsɔsɚ/ | schotel |
| unusable bijvoeglijk naamwoord | onbruikbaar | |
| suburb zelfstandig naamwoord | /ˈsʌbɝb/ | voorstad, buitenwijk |
| towel zelfstandig naamwoord | /ˈtaʊ̯əl/ | handdoek |
| container zelfstandig naamwoord | /kənˈteɪ.nəɹ/ | bak |
| altogether bijwoord | /ɔl.tuˈɡɛð.ɚ/ | geheel, totaal |
| goodness zelfstandig naamwoord | /ˈɡʊdnəs/ | goedheid |
| dish zelfstandig naamwoord | /dɪʃ/ | bord, taloor |
| overseas bijwoord | /ˌoʊvɚˈsiːz/ | in het buitenland |
| estimate zelfstandig naamwoord | /ˈɛs.tɪ.mət/ | schatting |
Zinnen om te herhalen
Korte, volledige zinnen uit de video die je in alledaagse gesprekken kunt gebruiken:
- Judy speaking, how may I help you?
- What do I have to do?
- Can you give me your name, please?
- My old address or my current one?
- You mean the company we used?
Grammatica in deze video
De structuren die de spreker het meest gebruikt, met de exacte woorden uit de video:
| Structuur | In de video |
|---|---|
| Lijdende vorm be + voltooid deelwoord — het gaat om wat er gebeurt, niet om wie het doet | were damaged · can be repaired · was damaged |
| Advies met “should” should + werkwoord — zeggen wat een goed idee is | should answer · should be |
| Toekomst met “will” will + werkwoord — een besluit, belofte of voorspelling | will hear · will not hear · will be |
| Verplichting: must / have to / need to zeggen dat iets nodig is | need to make · have to do · need to get |
Uitspraak om op te letten
De spreker gebruikt 11 samentrekkingen en verkorte vormen, zoals don't, I'll, I'm. Spreek ze kort uit, zoals je ze hoort.
- De klanken “sh” en “zh”: documentation /ˌdɑkjəmɛnˈteɪʃən/, dish /dɪʃ/
- Lange woorden — let op de klemtoon: documentation /ˌdɑkjəmɛnˈteɪʃən/, altogether /ɔl.tuˈɡɛð.ɚ/
Klanken die Nederlandstaligen lastig vinden:
- Stemhebbende eindmedeklinker — /b/, /d/, /g/, /z/, /v/ niet verscherpen: suburb /ˈsʌbɝb/, overseas /ˌoʊvɚˈsiːz/
- /g/ — een harde plofklank, geen Nederlandse “g”: altogether /ɔl.tuˈɡɛð.ɚ/, goodness /ˈɡʊdnəs/
Zo oefen je met deze video
- Luister de hele video één keer zonder te spreken en noteer de woorden die je niet kent.
- Spreek zin voor zin na op normale snelheid en herhaal elke zin tot je ritme gelijk is aan dat van de spreker.
- Neem jezelf op en vergelijk met het origineel; let daarbij op woorden als pricey, saucer, unusable.
Wat is de Shadowing-techniek?
Shadowing is een wetenschappelijk onderbouwde taalleermethode die oorspronkelijk is ontwikkeld voor professionele tolkentraining en gepopulariseerd door polyglot Dr. Alexander Arguelles. De methode is eenvoudig maar krachtig: je luistert naar native Engelse audio en herhaalt het onmiddellijk hardop — als een schaduw die de spreker volgt met slechts 1–2 seconden vertraging. In tegenstelling tot passief luisteren of grammaticadrills, dwingt shadowing je hersenen en mondspieren om echte spraakpatronen tegelijkertijd te verwerken en te reproduceren. Onderzoek toont aan dat het de uitspraaknauwkeurigheid, intonatie, ritme, verbonden spraak, luisterbegrip en spreekvaardigheid aanzienlijk verbetert — waardoor het een van de meest effectieve methoden is voor IELTS Speaking-voorbereiding en echte Engelse communicatie.