Pratica di Shadowing: Cambridge 8 - Test 2 - Section 1 - Total Insurance Report - Impara a parlare inglese con YouTube

B1
⏸ In Pausa
Section 1.
95 frasi
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Section 1.
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You will hear a conversation between a representative of an insurance company and a customer.
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First, you have some time to look at questions 1 to 3.
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Now we shall begin.
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You should answer the questions as you listen, because you will not hear the recording a second time.
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Listen carefully, and answer questions 1 to 3.
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Good morning, Total Insurance.
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Judy speaking, how may I help you?
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I recently shipped my belongings from overseas back here to Australia, and I took out insurance with your company.
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Some items were damaged during the move, so I need to make a claim.
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What do I have to do?
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OK, well, first I need to get a few details about this.
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Can you give me your name, please?
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Yes, it's Michael Alexander.
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OK, and your address, please?
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My old address or my current one?
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Your current one.
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It's 24 Manly Street, Milpera, near Sydney.
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What was the suburb, sorry?
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Milpera.
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M-I-L-P-E-R-R-A.
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Right.
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Now, who was the shipping agent, Mr Alexander?
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You mean the company we used?
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Yes, the company who packed everything up at the point of origin.
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Oh, it was, um, first class movers.
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OK.
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Where were the goods shipped from?
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China, but the ship came via Singapore and was there for about a week.
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Don't worry, all of that information will be in the documentation.
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Now, the dates.
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Do you know when the ship arrived?
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It left on the 11th of October and got to Sydney on the 28th of November.
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OK.
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I need one more thing.
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There's a reference number.
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It should be in the top right-hand corner of the pink form they gave you.
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Uh, let me have a look.
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I have so many papers.
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Ah, yes, here it is.
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It's 601 A C K.
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Thanks.
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Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
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Thank you.
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Now listen and answer questions 4 to 10.
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I need to take down a few details of the actual damage over the phone before you put in a full report.
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Can you tell me how many items were damaged and what the damage was?
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Yes, well, four things actually.
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I'll start with the big things.
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My TV, first of all.
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It's a large one, very expensive.
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Our insurance doesn't cover electrical problems.
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It isn't an electrical problem.
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The screen has a huge crack in it, so it's unusable.
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I see.
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Any idea of the price to repair it?
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No. Well, I don't think it can be repaired.
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It will need a new one.
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OK.
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I'll make a note of that and we'll see what we can do.
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Now, what was the second item?
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The cabinet from the bathroom was damaged as well.
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It's a lovely cabinet.
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We use it to keep our towels in.
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And what is the extent of the damage?
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Well, the back and the sides seem okay, but the door has a huge hole in it.
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It can't be repaired.
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I'm really not very happy about it.
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And how much do you think it will cost to replace it?
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Well, when I bought it last year, I paid $125 for it.
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But the one I've seen here in Sydney is a bit more expensive.
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It's $140.
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Right.
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And what was the third item?
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My dining room table.
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It's a lovely table from Indonesia.
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It must have been very hot inside the container because one leg has completely split down the middle.
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The top and the other three look okay, thank goodness.
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Any idea of the price to repair it?
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Well, I had an estimate done on this, actually, because it is a very special table to us.
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They quoted us $200, which is really pricey, so I hope the insurance will cover the total cost.
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I'm sure that will be fine.
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What was the last item, Mr Alexander?
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Well, we have a lovely set of china plates and dishes, you know, with matching cups, saucers, the lot.
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They were all in the one box, which must have got dropped because some plates were broken.
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Six, actually.
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And can you tell me the replacement value of these?
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Well, it's hard to say because they were part of a set, but they can be up to ten dollars each, as it's such a good set.
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Okay, so that would be around sixty dollars altogether.
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Yes, that's right.
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And is that all of the items?
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Yes.
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So, what do I have to do now?
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That is the end of section one.
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You now have half a minute to check your answers.

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Contesto e sfondo

Il video presenta una conversazione tra un cliente e un rappresentante di un'azienda di assicurazioni, incentrata su una richiesta di rimborso per beni danneggiati durante un trasporto internazionale. Questo scenario è perfetto per chi vuole esercitarsi nella pratica di conversazione in inglese nel contesto quotidiano, poiché coinvolge espressioni comuni usate in situazioni formali ma semplici, come fornire dettagli personali, descrivere danneggiamenti e seguire istruzioni.

Top 5 frasi per la comunicazione quotidiana

Ecco le frasi più utili estratte dal dialogo, ideali per migliorare la tua fluenza:

  • "I need to make a claim" (Devo presentare una richiesta di rimborso) – fondamentale per situazioni legate a assicurazioni o servizi.
  • "Can you give me your name, please?" (Potresti darmi il tuo nome, per favore?) – una domanda polite e comune in contesti professionali.
  • "I'll start with the big things" (Inizierò con le cose più importanti) – utile per organizzare le tue idee durante una conversazione.
  • "Do you know when the ship arrived?" (Sai quando è arrivato il battello?) – esempio di domanda per chiedere dettagli temporali.
  • "Before you put in a full report" (Prima di presentare un rapporto completo) – frase chiave per indicare passaggi successivi in un processo.

Guida passo passo per lo shadowing

Lo shadowing in inglese è un metodo efficace per migliorare pronuncia e intonazione. Ecco come usarlo con questo video:

  1. Ascolta il dialogo una volta per capire il contesto generale. Non preoccuparti di capire ogni parola.
  2. Ripeti frasi brevi immediatamente dopo l'audio, cercando di imitare l'intonazione e la velocità. Ad esempio, ripeti "My old address or my current one?" con la stessa tonalità del cliente.
  3. Focus su espressioni comuni come "How may I help you?" o "Let me have a look" – queste sono le basi della shadowspeak, la pratica di imitare per imparare.
  4. Registra te stesso e confronta con l'audio originale. Nota le differenze e ripeti finché non ti senti a tuo agio.
  5. Esercita quotidianamente per 10-15 minuti. Un shadowing site può aiutarti a trovare più contenuti simili, ma con questo video hai già un ottimo punto di partenza!

Ricorda: l'importante è non temere di sbagliare. Ogni ripetizione ti avvicina a una pronuncia più naturale e a una maggiore confidenza nella conversazione inglese.

Cos'è la tecnica dello Shadowing?

Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.