Pratique du Shadowing: Cambridge 8 - Test 2 - Section 1 - Total Insurance Report - Apprendre l'anglais à l'oral avec la vidéo
Création de la leçon...
1
Section 1.
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You will hear a conversation between a representative of an insurance company and a customer.
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First, you have some time to look at questions 1 to 3.
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Now we shall begin.
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You should answer the questions as you listen, because you will not hear the recording a second time.
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Listen carefully, and answer questions 1 to 3.
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Good morning, Total Insurance.
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Judy speaking, how may I help you?
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I recently shipped my belongings from overseas back here to Australia, and I took out insurance with your company.
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Some items were damaged during the move, so I need to make a claim.
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What do I have to do?
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OK, well, first I need to get a few details about this.
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Can you give me your name, please?
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Yes, it's Michael Alexander.
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OK, and your address, please?
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My old address or my current one?
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Your current one.
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It's 24 Manly Street, Milpera, near Sydney.
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What was the suburb, sorry?
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Milpera.
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M-I-L-P-E-R-R-A.
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Right.
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Now, who was the shipping agent, Mr Alexander?
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You mean the company we used?
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Yes, the company who packed everything up at the point of origin.
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Oh, it was, um, first class movers.
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OK.
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Where were the goods shipped from?
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China, but the ship came via Singapore and was there for about a week.
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Don't worry, all of that information will be in the documentation.
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Now, the dates.
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Do you know when the ship arrived?
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It left on the 11th of October and got to Sydney on the 28th of November.
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OK.
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I need one more thing.
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There's a reference number.
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It should be in the top right-hand corner of the pink form they gave you.
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Uh, let me have a look.
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I have so many papers.
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Ah, yes, here it is.
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It's 601 A C K.
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Thanks.
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Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
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Thank you.
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Now listen and answer questions 4 to 10.
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I need to take down a few details of the actual damage over the phone before you put in a full report.
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Can you tell me how many items were damaged and what the damage was?
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Yes, well, four things actually.
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I'll start with the big things.
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My TV, first of all.
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It's a large one, very expensive.
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Our insurance doesn't cover electrical problems.
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It isn't an electrical problem.
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The screen has a huge crack in it, so it's unusable.
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I see.
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Any idea of the price to repair it?
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No. Well, I don't think it can be repaired.
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It will need a new one.
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OK.
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I'll make a note of that and we'll see what we can do.
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Now, what was the second item?
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The cabinet from the bathroom was damaged as well.
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It's a lovely cabinet.
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We use it to keep our towels in.
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And what is the extent of the damage?
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Well, the back and the sides seem okay, but the door has a huge hole in it.
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It can't be repaired.
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I'm really not very happy about it.
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And how much do you think it will cost to replace it?
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Well, when I bought it last year, I paid $125 for it.
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But the one I've seen here in Sydney is a bit more expensive.
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It's $140.
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Right.
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And what was the third item?
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My dining room table.
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It's a lovely table from Indonesia.
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It must have been very hot inside the container because one leg has completely split down the middle.
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The top and the other three look okay, thank goodness.
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Any idea of the price to repair it?
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Well, I had an estimate done on this, actually, because it is a very special table to us.
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They quoted us $200, which is really pricey, so I hope the insurance will cover the total cost.
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I'm sure that will be fine.
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What was the last item, Mr Alexander?
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Well, we have a lovely set of china plates and dishes, you know, with matching cups, saucers, the lot.
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They were all in the one box, which must have got dropped because some plates were broken.
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Six, actually.
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And can you tell me the replacement value of these?
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Well, it's hard to say because they were part of a set, but they can be up to ten dollars each, as it's such a good set.
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Okay, so that would be around sixty dollars altogether.
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Yes, that's right.
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And is that all of the items?
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Yes.
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So, what do I have to do now?
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That is the end of section one.
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You now have half a minute to check your answers.
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Vocabulaire et conseils d’expression pour cette leçon
Cette leçon d’expression orale de niveau B1 s’appuie sur la vidéo « Cambridge 8 - Test 2 - Section 1 - Total Insurance Report ». Les mots qui reviennent le plus souvent : item, insurance, questions, answer, damaged. Cette vidéo contient 95 phrases et 766 mots à répéter en shadowing. La partie parlée dure 5:55. Le locuteur parle à un rythme régulier d’environ 129 mots par minute, confortable pour le shadowing. 86 % des mots font partie des 3 000 mots les plus courants en anglais ; le reste mérite d’être vu avant de commencer. 21 de ses 95 phrases sont des questions : un bon entraînement pour l’intonation interrogative et les réponses courtes.
Vocabulaire clé de cette vidéo
Les 11 mots les plus avancés de la vidéo, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| saucer nom | /ˈsɔsɚ/ | soucoupe, sous-tasse |
| unusable adjectif | inutilisable | |
| suburb nom | /ˈsʌbɝb/ | banlieue, faubourg |
| towel nom | /ˈtaʊ̯əl/ | serviette |
| container nom | /kənˈteɪ.nəɹ/ | récipient, contenant |
| belonging nom | /bɪˈlɔŋɪŋ/ | appartenance |
| altogether adverbe | /ɔl.tuˈɡɛð.ɚ/ | complètement |
| goodness nom | /ˈɡʊdnəs/ | bonté |
| dish nom | /dɪʃ/ | assiette, plat |
| overseas adverbe | /ˌoʊvɚˈsiːz/ | à l'étranger |
| estimate nom | /ˈɛs.tɪ.mət/ | estimation |
Les verbes à particule que vous entendrez
| Mot | Sens |
|---|---|
| take down verbe | décrocher |
| take out verbe | supprimer, sortir |
Des phrases à répéter
Des phrases courtes et complètes de la vidéo, à réutiliser dans la conversation de tous les jours :
- Judy speaking, how may I help you?
- What do I have to do?
- Can you give me your name, please?
- My old address or my current one?
- You mean the company we used?
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | were damaged · can be repaired · was damaged |
| Conseil avec « should » should + verbe — dire ce qu’il vaut mieux faire | should answer · should be |
| Futur avec « will » will + verbe — une décision, une promesse ou une prédiction | will hear · will not hear · will be |
| Obligation : must / have to / need to dire qu’une chose est nécessaire | need to make · have to do · need to get |
Prononciation à surveiller
Le locuteur utilise 11 contractions et formes réduites, comme don't, I'll, I'm. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « sh » et « zh »: documentation /ˌdɑkjəmɛnˈteɪʃən/, dish /dɪʃ/
- Mots longs — placez bien l’accent: documentation /ˌdɑkjəmɛnˈteɪʃən/, altogether /ɔl.tuˈɡɛð.ɚ/
Les sons difficiles pour les francophones :
- /r/ anglais — langue recourbée, sans frotter la gorge: pricey /ˈpɹaɪsi/, container /kənˈteɪ.nəɹ/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Répétez phrase par phrase à vitesse normale, en reprenant chacune jusqu’à ce que votre rythme corresponde à celui du locuteur.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme saucer, unusable, suburb.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.