Shadowing Practice: Cambridge 8 - Test 2 - Section 1 - Total Insurance Report - Learn English Speaking with Video
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Section 1.
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You will hear a conversation between a representative of an insurance company and a customer.
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First, you have some time to look at questions 1 to 3.
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Now we shall begin.
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You should answer the questions as you listen, because you will not hear the recording a second time.
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Listen carefully, and answer questions 1 to 3.
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Good morning, Total Insurance.
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Judy speaking, how may I help you?
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I recently shipped my belongings from overseas back here to Australia, and I took out insurance with your company.
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Some items were damaged during the move, so I need to make a claim.
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What do I have to do?
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OK, well, first I need to get a few details about this.
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Can you give me your name, please?
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Yes, it's Michael Alexander.
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OK, and your address, please?
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My old address or my current one?
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Your current one.
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It's 24 Manly Street, Milpera, near Sydney.
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What was the suburb, sorry?
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Milpera.
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M-I-L-P-E-R-R-A.
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Right.
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Now, who was the shipping agent, Mr Alexander?
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You mean the company we used?
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Yes, the company who packed everything up at the point of origin.
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Oh, it was, um, first class movers.
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OK.
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Where were the goods shipped from?
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China, but the ship came via Singapore and was there for about a week.
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Don't worry, all of that information will be in the documentation.
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Now, the dates.
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Do you know when the ship arrived?
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It left on the 11th of October and got to Sydney on the 28th of November.
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OK.
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I need one more thing.
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There's a reference number.
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It should be in the top right-hand corner of the pink form they gave you.
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Uh, let me have a look.
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I have so many papers.
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Ah, yes, here it is.
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It's 601 A C K.
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Thanks.
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Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
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Thank you.
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Now listen and answer questions 4 to 10.
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I need to take down a few details of the actual damage over the phone before you put in a full report.
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Can you tell me how many items were damaged and what the damage was?
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Yes, well, four things actually.
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I'll start with the big things.
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My TV, first of all.
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It's a large one, very expensive.
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Our insurance doesn't cover electrical problems.
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It isn't an electrical problem.
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The screen has a huge crack in it, so it's unusable.
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I see.
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Any idea of the price to repair it?
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No. Well, I don't think it can be repaired.
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It will need a new one.
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OK.
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I'll make a note of that and we'll see what we can do.
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Now, what was the second item?
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The cabinet from the bathroom was damaged as well.
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It's a lovely cabinet.
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We use it to keep our towels in.
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And what is the extent of the damage?
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Well, the back and the sides seem okay, but the door has a huge hole in it.
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It can't be repaired.
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I'm really not very happy about it.
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And how much do you think it will cost to replace it?
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Well, when I bought it last year, I paid $125 for it.
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But the one I've seen here in Sydney is a bit more expensive.
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It's $140.
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Right.
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And what was the third item?
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My dining room table.
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It's a lovely table from Indonesia.
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It must have been very hot inside the container because one leg has completely split down the middle.
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The top and the other three look okay, thank goodness.
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Any idea of the price to repair it?
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Well, I had an estimate done on this, actually, because it is a very special table to us.
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They quoted us $200, which is really pricey, so I hope the insurance will cover the total cost.
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I'm sure that will be fine.
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What was the last item, Mr Alexander?
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Well, we have a lovely set of china plates and dishes, you know, with matching cups, saucers, the lot.
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They were all in the one box, which must have got dropped because some plates were broken.
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Six, actually.
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And can you tell me the replacement value of these?
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Well, it's hard to say because they were part of a set, but they can be up to ten dollars each, as it's such a good set.
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Okay, so that would be around sixty dollars altogether.
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Yes, that's right.
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And is that all of the items?
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Yes.
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So, what do I have to do now?
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That is the end of section one.
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You now have half a minute to check your answers.
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Vocabulario y notas de pronunciación para esta lección
Esta lección de conversación de nivel B1 se basa en el vídeo “Cambridge 8 - Test 2 - Section 1 - Total Insurance Report”. Las palabras que más se repiten: item, insurance, questions, answer, damaged. Este vídeo tiene 95 frases y 766 palabras para practicar shadowing. La parte hablada dura 5:55. El hablante mantiene un ritmo constante de unas 129 palabras por minuto, cómodo para el shadowing. El 86 % de las palabras está entre las 3.000 más comunes del inglés; conviene repasar el resto antes de empezar. 21 de sus 95 frases son preguntas, así que sirve para practicar la entonación de las preguntas y las respuestas cortas.
Vocabulario clave de este vídeo
Las 11 palabras más avanzadas del vídeo, con su pronunciación y significado:
| Palabra | Pronunciación | Significado |
|---|---|---|
| saucer sustantivo | /ˈsɔsɚ/ | platillo, mancerina |
| unusable adjetivo | inutilizable, inservible | |
| suburb sustantivo | /ˈsʌbɝb/ | afueras, arrabal |
| towel sustantivo | /ˈtaʊ̯əl/ | toalla, toballa |
| container sustantivo | /kənˈteɪ.nəɹ/ | recipiente, envase |
| belonging sustantivo | /bɪˈlɔŋɪŋ/ | pertenencia |
| altogether adverbio | /ɔl.tuˈɡɛð.ɚ/ | por completo |
| goodness sustantivo | /ˈɡʊdnəs/ | bondad |
| dish sustantivo | /dɪʃ/ | vajilla |
| overseas adverbio | /ˌoʊvɚˈsiːz/ | en ultramar, ultramarinamente |
| estimate sustantivo | /ˈɛs.tɪ.mət/ | presupuesto, estimación |
Phrasal verbs que vas a escuchar
| Palabra | Significado |
|---|---|
| take down verbo | descolgar |
| take out verbo | sacar |
Frases que vale la pena repetir
Frases cortas y completas del vídeo que puedes reutilizar en la conversación diaria:
- Judy speaking, how may I help you?
- What do I have to do?
- Can you give me your name, please?
- My old address or my current one?
- You mean the company we used?
Gramática en este vídeo
Las estructuras que más usa el hablante, con las palabras exactas del vídeo:
| Estructura | En el vídeo |
|---|---|
| Voz pasiva be + participio pasado — importa lo que ocurre, no quién lo hace | were damaged · can be repaired · was damaged |
| Consejo con “should” should + verbo — decir qué es buena idea | should answer · should be |
| Futuro con “will” will + verbo — una decisión, una promesa o una predicción | will hear · will not hear · will be |
| Obligación: must / have to / need to decir que algo es necesario | need to make · have to do · need to get |
Pronunciación a tener en cuenta
El hablante usa 11 contracciones y formas reducidas, como don't, I'll, I'm. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “sh” y “zh”: documentation /ˌdɑkjəmɛnˈteɪʃən/, dish /dɪʃ/
- Palabras largas — cuida el acento: documentation /ˌdɑkjəmɛnˈteɪʃən/, altogether /ɔl.tuˈɡɛð.ɚ/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Haz shadowing frase por frase a velocidad normal, repitiendo cada una hasta que tu ritmo coincida con el del hablante.
- Grábate y compara con el original, prestando atención a palabras como saucer, unusable, suburb.
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.