跟读练习: Cambridge 8 - Test 2 - Section 1 - Total Insurance Report - 通过YouTube学习英语口语
B1
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Section 1.
95 句
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Section 1.
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You will hear a conversation between a representative of an insurance company and a customer.
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First, you have some time to look at questions 1 to 3.
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Now we shall begin.
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You should answer the questions as you listen, because you will not hear the recording a second time.
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Listen carefully, and answer questions 1 to 3.
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Good morning, Total Insurance.
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Judy speaking, how may I help you?
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I recently shipped my belongings from overseas back here to Australia, and I took out insurance with your company.
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Some items were damaged during the move, so I need to make a claim.
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What do I have to do?
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OK, well, first I need to get a few details about this.
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Can you give me your name, please?
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Yes, it's Michael Alexander.
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OK, and your address, please?
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My old address or my current one?
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Your current one.
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It's 24 Manly Street, Milpera, near Sydney.
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What was the suburb, sorry?
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Milpera.
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M-I-L-P-E-R-R-A.
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Right.
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Now, who was the shipping agent, Mr Alexander?
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You mean the company we used?
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Yes, the company who packed everything up at the point of origin.
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Oh, it was, um, first class movers.
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OK.
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Where were the goods shipped from?
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China, but the ship came via Singapore and was there for about a week.
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Don't worry, all of that information will be in the documentation.
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Now, the dates.
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Do you know when the ship arrived?
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It left on the 11th of October and got to Sydney on the 28th of November.
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OK.
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I need one more thing.
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There's a reference number.
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It should be in the top right-hand corner of the pink form they gave you.
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Uh, let me have a look.
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I have so many papers.
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Ah, yes, here it is.
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It's 601 A C K.
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Thanks.
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Before you hear the rest of the conversation, you have some time to look at questions 4 to 10.
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Thank you.
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Now listen and answer questions 4 to 10.
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I need to take down a few details of the actual damage over the phone before you put in a full report.
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Can you tell me how many items were damaged and what the damage was?
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Yes, well, four things actually.
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I'll start with the big things.
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My TV, first of all.
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It's a large one, very expensive.
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Our insurance doesn't cover electrical problems.
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It isn't an electrical problem.
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The screen has a huge crack in it, so it's unusable.
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I see.
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Any idea of the price to repair it?
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No. Well, I don't think it can be repaired.
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It will need a new one.
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OK.
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I'll make a note of that and we'll see what we can do.
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Now, what was the second item?
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The cabinet from the bathroom was damaged as well.
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It's a lovely cabinet.
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We use it to keep our towels in.
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And what is the extent of the damage?
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Well, the back and the sides seem okay, but the door has a huge hole in it.
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It can't be repaired.
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I'm really not very happy about it.
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And how much do you think it will cost to replace it?
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Well, when I bought it last year, I paid $125 for it.
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But the one I've seen here in Sydney is a bit more expensive.
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It's $140.
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Right.
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And what was the third item?
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My dining room table.
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It's a lovely table from Indonesia.
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It must have been very hot inside the container because one leg has completely split down the middle.
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The top and the other three look okay, thank goodness.
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Any idea of the price to repair it?
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Well, I had an estimate done on this, actually, because it is a very special table to us.
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They quoted us $200, which is really pricey, so I hope the insurance will cover the total cost.
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I'm sure that will be fine.
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What was the last item, Mr Alexander?
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Well, we have a lovely set of china plates and dishes, you know, with matching cups, saucers, the lot.
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They were all in the one box, which must have got dropped because some plates were broken.
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Six, actually.
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And can you tell me the replacement value of these?
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Well, it's hard to say because they were part of a set, but they can be up to ten dollars each, as it's such a good set.
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Okay, so that would be around sixty dollars altogether.
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Yes, that's right.
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And is that all of the items?
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Yes.
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So, what do I have to do now?
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That is the end of section one.
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You now have half a minute to check your answers.
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為什麼用這支影片練習口說？
這支關於保險索賠的對話影片，是模擬真實生活場景的絕佳素材！影片中顧客與保險公司人員的交流，涵蓋了「報備損壞物品」「提供個人資訊」等實用情境，非常適合準備雅思口說或提升日常溝通能力的學習者。透過shadowspeak（影子跟讀）練習，你能快速掌握商務對話中的禮貌用語和資訊傳遞技巧，讓口說更貼近真實應用場景。看YouTube學英語的好處就在於，你可以反覆聆聽 native speaker 的語調和節奏，逐步養成自然的表達習慣。
情境中的文法與表達
對話裡藏著許多實用表達，一起來拆解：
- 「I need to take down a few details...」：這裡的「take down」不是「拿下來」，而是「記錄」。在工作或溝通中，常用來表示「記錄資訊」，比如「請幫我記下這筆訂單資訊」就可以說「Please take down the order details」。
- 「Do you know when the ship arrived?」：間接引語的經典用法。原句是特殊疑問句，轉換時保持陳述語序，適用於詢問時間、地點等細節，是雅思口說中「資訊詢問」的必備句型。
- 「I'll start with the big things.」：「start with」表示「從...開始」，在列舉事項時非常實用。比如介紹產品時可以說「Let's start with the main features」，讓表達更有條理。
常見發音陷阱
影片中的幾個單詞容易讀錯，注意避開：
- Milpera：這是澳洲地名，正確發音是/mɪlˈpɪrə/，重音在第二個音節，不要讀成/mɪlˈpɛrə/。
- reference：很多人會把重音放在第一個音節，但其實正確重音在第二個音節/ˈrefrəns/，記住「re-FER-ence」的節奏。
- documentation：長單詞容易卡殼，拆分為/doc-ju-men-ˈteɪ-ʃn/，慢慢讀清楚每個音節，避免吞音。
透過shadow speak練習，跟著影片中的語速和語調重複這些表達，不僅能糾正發音，還能提升口語流利度。無論是雅思口說練習還是日常溝通，這類真實情境的對話都是最有效的學習資源！
什么是跟读法？
跟读法 (Shadowing) 是一种有科学依据的语言学习技巧，最初开发用于专业口译员的培训，并由多语言者Alexander Arguelles博士普及。这个方法简单而强大：您在听英语母语原声的同时立即大声重复——就像是一个延迟1-2秒紧跟说话者的影子。与被动听力或语法练习不同，跟读法强迫您的大脑和口腔肌肉同时处理并模仿真实的讲话模式。研究表明它能显着提高发音准确性，语调，节奏，连读，听力理解和口语流利度——使其成为雅思口语备考和真实英语交流最有效的方法之一。