Shadowing Practice: Doctor's appointment - B1 - Learn English Speaking with Video
Creating lesson...
1
Thank you for calling Lingoni Health Clinic.
2
How can I help you today?
3
- Hi there, my name's Emily, and I'm calling to make an appointment with Dr. Garcia, Sure thing.
4
And have you been to our office before?
5
Yes, I have.
6
Alright, and can I ask what the appointment is for?
7
Yeah, I've been having some hip pain for the last few weeks and I wanted to get that checked out.
8
Okay, and can I just get your name and date of birth, please?
9
Sure, it's Emily Roth R -O -T -H And my birthday is 25th of March of 1993.
10
Okay.
11
Thank you.
12
- And have you changed insurance providers since your last appointment?
13
- No, I haven't.
14
- All right.
15
So how about next Thursday at 11 o 'clock?
16
Um...
17
Oh, that's a bit tight.
18
What about like 130?
19
Um, let me see.
20
Yep.
21
Yeah.
22
We have an appointment available at 1 :30.
23
Perfect.
24
And would you like a text or email confirmation or both?
25
Let's just do a text.
26
Okay.
27
And the phone number that we have on file is 555 -3706.
28
Sorry, 555 -3708.
29
Is that right?
30
Yes.
31
Okay.
32
All right.
33
So you're all set.
34
We'll see you Thursday, April 3rd at 1 30 PM.
35
All right.
36
Thank you so much.
37
Have a good day.
38
You too.
39
Thanks.
40
Bye -bye.
41
Bye.
42
Thank you for calling Lingoni Health Clinic.
43
How can I help you today?
44
Hi there, my name is Emily and I have an appointment with Dr. Garcia scheduled for Thursday.
45
and something has come up and I'm going to have to reschedule Okay, and can you just spell your last name for me please?
46
Yeah, sure.
47
R -O -T -H.
48
Okay, and can you just confirm your date of birth please?
49
Yeah, it's 3 /25 /93.
50
Great, so let me see what I have available.
51
So our next available appointment is Wednesday, April 9th at 9 :00 a .m.
52
And then I also have that Friday at 1 :45 p .m.
53
Let's do the Friday at 1 :45.
54
Okay.
55
Thank you.
56
Thank you.
57
And is there anything else I can help you with today?
58
Uh, yeah, just a quick question.
59
Um, is there any sort of fee I have to pay for rescheduling?
60
Uh, nope, because you canceled before the 24 -hour period before the appointment was supposed to happen, you're all set.
61
Okay, perfect.
62
All right, have a good day now.
63
Thanks, you too.
64
Thanks, bye -bye.
65
Bye.
66
Thank you.
67
Okay, let's pause here and go through a few words from the dialogue that might be new for you.
68
An appointment is an arrangement or a plan to meet someone at a certain time.
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Pay attention to the prepositions we use with appointment.
70
You make an appointment with someone for something Date of birth.
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This is just your birthday.
72
Oftentimes in forms, you will see it written as D -O -B.
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I said my birthday a few different ways here.
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First, I said the 25th of March, 1993.
75
And later, I say 3 /25 /93.
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Don't forget, in the US, we oftentimes have the month, First, then the day, then the year.
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Insurance provider.
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An insurance provider is a company that you have a contract with
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who you pay monthly to help take care or pay for any medical issues you might have,
80
such as an accident or a doctor's appointment.
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There are many different insurance providers or insurance companies out there.
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There are a lot of different kinds of insurance as well.
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You could have car insurance, health insurance, or homeowners insurance.
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Confirmation.
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This is just a statement, either written or verbal, showing that an appointment or an arrangement will occur.
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For example, when you order something online,
87
you usually get a confirmation email to show that the item has been purchased.
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A confirmation can also be to prove that something is true.
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For example, in the second phone conversation, I had to confirm my birth date so that the person on the other end of the phone
90
Knew it was really me talking. On file.
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A file is a folder.
92
with documents with information inside about something or someone.
93
At my doctor's office, there is a file with my name and my information on it, so that when I make an appointment or go see the doctor,
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they already know my health history and contact information.
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They keep all of this information.
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on file Scheduled for.
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If something is scheduled, it's planned for a particular time.
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It's a plan that you can write in your schedule or your daily planner.
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I have a doctor's appointment scheduled for Friday.
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reschedule for This just means to move a scheduled appointment to a different time.
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I rescheduled my doctor's appointment for next Friday.
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Something has come up.
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If something has come up, that just means that something happened that stopped you or prevented you from doing something.
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For example: I wanted to meet you for dinner tonight, but something came up and I have to work late.
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fee A fee is an amount of money that you pay for a service.
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In this case, I asked if I needed to pay a rescheduling fee.
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That would be a payment for the service of canceling my appointment and finding another appointment for me in the future.
108
Oftentimes, if you have to cancel an appointment within 24 hours of when your appointment should be, you'll have to pay a rescheduling fee.
109
Okay, so let's watch that dialogue one more time, but this time without subtitles.
110
Listen closely.
111
- Thank you for calling Langone Health Clinic.
112
How can I help you today?
113
- Hi there, my name's Emily, and I'm calling to make an appointment with Dr. Garcia, Sure thing.
114
And have you been to our office before?
115
Yes, I have.
116
All right, and can I ask what the appointment is for?
117
Yeah, I've been having some hip pain for the last few weeks, and I wanted to get that checked out.
118
Okay, and can I just get your name and date of birth, please?
119
Sure.
120
It's Emily Roth R -O -T -H.
121
And my birthday is 25th of March of 1993.
122
Okay.
123
Thank you.
124
And have you changed insurance providers since your last appointment?
125
No, I haven't.
126
Alright.
127
So how about next Thursday at 11 o 'clock?
128
Um...
129
- Oh, that's a bit tight.
130
What about like 130?
131
Um, let me see.
132
Yep.
133
Yeah.
134
We have an appointment available at 1 :30.
135
Perfect.
136
And would you like a text or email confirmation or both?
137
Let's just do a text.
138
Okay.
139
And the phone number that we have on file is 555 -3706.
140
Sorry, 555 -3708.
141
Is that right?
142
Yes.
143
Okay.
144
All right.
145
So you're all set.
146
We'll see you Thursday, April 3rd at 1 30 PM.
147
All right.
148
Thank you so much.
149
Have a good day.
150
You too.
151
Thanks.
152
Bye -bye.
153
Bye.
154
Thank you for calling Lingoni Health Clinic.
155
How can I help you today?
156
Hi there, my name is Emily and I have an appointment with Dr. Garcia scheduled for Thursday.
157
and something has come up and I'm going to have to reschedule Okay, and can you just spell your last name for me please?
158
Yeah, sure.
159
R -O -T -H.
160
Okay, and can you just confirm your date of birth please?
161
Yeah, it's 3 /25 /93.
162
Great, so let me see what I have available.
163
So our next available appointment is Wednesday, April 9th at 9 :00 a .m.
164
And then I also have that Friday at 1 :45 p .m.
165
Let's do the Friday at 1 :45.
166
Okay.
167
Thank you.
168
Thank you.
169
And is there anything else I can help you with today?
170
Yeah, just a quick question.
171
Is there any sort of fee I have to pay for rescheduling?
172
Nope, because you canceled before the 24 -hour period before the appointment was supposed to happen, you're all set.
173
Okay, perfect.
174
All right, have a good day now.
175
Thanks, you too.
176
Thanks, bye -bye.
177
Bye.
178
Thank you.
179
Oh no!
180
My name's Emily and I would like.. is that a weird thing to say?
181
Should we start over?
182
Should we just start from the top?
183
We should do it again.
184
Okay.
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Vocabulary and speaking notes for this lesson
This B1 speaking lesson is built on the video “Doctor's appointment - B1”. The speaker keeps coming back to these words: appointment, insurance, Emily, scheduled, fee. This video has 184 sentences and 1323 words to shadow. The speech runs for 10:07. The speaker talks at a steady 131 words per minute, a comfortable pace for shadowing. 84% of the words are among the 3,000 most common in English; the rest is worth studying before you start. 31 of its 184 sentences are questions, so it is good practice for question intonation and short answers.
Key vocabulary in this video
The 15 most advanced words in the video, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| reschedule verb | /ɹiˈskɛd͡ʒʊl/ | To schedule again or at a different time. |
| confirmation noun | /ˌkɑn.fəɹˈmeɪ.ʃən/ | An official indicator that things will happen as planned. |
| provider noun | /pɹəˈvaɪ.də(ɹ)/ | One who, or that which, provides a service, commodity, or the means for subsistence. |
| cancel verb | /ˈkæn.sl̩/ | To cross out something with lines etc. |
| oftentimes adverb | /ˈɔf.ənˌtaɪmz/ | Frequently; often. |
| arrangement noun | /əˈɹeɪnd͡ʒmənt/ | The act of arranging. |
| nope | /noʊp/ | No. |
| dialogue noun | /ˈdaɪəˌlɑɡ/ | A conversation or other form of discourse between two or more individuals. |
| homeowner noun | Someone who owns a house. | |
| preposition noun | /ˌpɹɛpəˈzɪʃən/ | Any of a class of non-inflecting words and multiword terms typically employed to connect a following noun or a pronoun, in an adjectival or adverbial sense… |
| subtitle noun | /ˈsʌbtaɪtəl/ | A heading below or after a title. |
| planner noun | /ˈplænɚ/ | One who plans. |
| folder noun | /ˈfoʊldɚ/ | An organizer that papers are kept in, usually with an index tab, to be stored as a single unit in a filing cabinet. |
| verbal adjective | /ˈvɜː.bəl/ | Of or relating to words. |
| pause noun | /pɔːz/ | A temporary stop or rest; an intermission of action; interruption; suspension; cessation. |
Phrasal verbs you will hear
| Word | Meaning |
|---|---|
| come up verb | To emerge or become known, especially unexpectedly. |
| check out verb | To record the departure or withdrawal of someone or something (such as guests, employees, books, etc.). |
| go through verb | To travel from one end of something to the other. |
| start over verb | to begin again; to return to the beginning |
Sentences worth repeating
Short, complete lines from the video that you can reuse in everyday conversation:
- How can I help you today?
- Alright, and can I ask what the appointment is for?
- Let's just do a text.
- All right, and can I ask what the appointment is for?
- Should we just start from the top?
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Present perfect continuous have/has been + -ing — an action that started earlier and is still going on | I've been having |
| Present perfect have/has + past participle — a past action that still matters now | has come · has been purchased |
| Passive voice be + past participle — the focus is on what happens, not who does it | has been purchased · is scheduled |
| Advice with “should” should + verb — saying what is a good idea | should be · Should we start · Should we just start |
Pronunciation to watch
The speaker uses 16 contractions and reduced forms, such as I'm, you're, haven't. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, preposition /ˌpɹɛpəˈzɪʃən/
- Long words — get the stress right: confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, preposition /ˌpɹɛpəˈzɪʃən/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
- Record yourself and compare with the original, paying attention to words like reschedule, confirmation, provider.
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.