Shadowing Practice: English Conversation Practice Returning A Broken Item Without The Receipt - Learn English Speaking with Video

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14 sentences
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1
Hi.
2
I bought these headphones here last week, and the left side stopped working.
3
Oh, no. Do you have the receipt with you?
4
I do not, sorry.
5
I paid by card.
6
Would that help?
7
It should.
8
Let me look up the purchase on your card.
9
Thank you.
10
Can I exchange them for the same model?
11
Let me check the shelf.
12
Yes, we still have one. That is a relief.
13
I like them right up until this.
14
Bring them to the counter and I will swap them now.

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Vocabulary and speaking notes for this lesson

This speaking lesson is built on the video “English Conversation Practice Returning A Broken Item Without The Receipt”. This video has 14 sentences and 87 words to shadow. The speech runs for 0:43. The speaker talks at a steady 122 words per minute, a comfortable pace for shadowing. 3 of its 14 sentences are questions, so it is good practice for question intonation and short answers.

Key vocabulary in this video

8 words from the video worth learning, with pronunciation and meaning:

WordPronunciationMeaning
shelf noun/ʃɛlf/A flat, rigid structure, fixed at right angles to a wall or forming a part of a cabinet, desk, etc., and used to display, store, or support objects.
swap verb/ˈswɑp/To exchange or give (something) in an non-normal exchange (for something else).
receipt noun/ɹɪˈsiːt/The act of receiving, or the fact of having been received.
headphones noun/ˈhɛdfoʊnz/A pair of cushioned speakers worn over or in the ears so only the wearer can hear the sound.
counter noun/ˈkaʊn.tɚ/One who counts.
relief noun/rɪˈlif/The removal of stress or discomfort.
exchange noun/ɛksˈt͡ʃeɪnd͡ʒ/An act of exchanging or trading.
purchase noun/ˈpɜɹ.tʃəs/The acquisition of title to, or property in, anything for a price; buying for money or its equivalent.

Phrasal verbs you will hear

WordPronunciationMeaning
look up verb/ˌlʊk ˈʌp/To have better prospects.

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Verb + -ing enjoy, keep, stop… + -ing — verbs that are followed by the -ing formstopped working
Future with “will” will + verb — a decision, promise or predictionwill swap

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
  3. Record yourself and compare with the original, paying attention to words like shelf, swap, receipt.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →