Prática de Shadowing: Clinical communication skills - verbal communication - version 2 of 2 - Aprenda a falar inglês com o YouTube
B2
Oh, hello there, Mrs Dawes is that right?
169 frases
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Oh, hello there, Mrs Dawes is that right?
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Yeah.
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Good.
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I'm Dr David, how can I help you today?
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I'm sorry I might be wasting your time a bit but I've come because I'm not sleeping very well,
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I'm just exhausted.
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I just wondered if you could give me something, anything to help me sleep, some sleeping tablets.
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Okay, it would really help me
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if I could ask a few more questions about how you're feeling
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and some of your symptoms and then we can sort of see how I can help you.
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Would that be okay?
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Yeah, that's fine, thank you.
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Yes.
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So why don't you tell me a bit more about what's brought you here today?
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About a year ago, my husband and we split up and since then I've just not been coping very much.
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I'm sorry to hear that.
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I'm just tired all the time and the kids and the job and I just don't feel like managing very well.
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I can't sleep.
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OK, well why don't we just look at one of those things at a time.
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Tell me a bit more about, you say, having trouble sleeping.
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I just lie awake at night.
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I don't know what time it is, but it just seems to go on and on and on the night.
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I know, I must have gone to sleep, but in the morning I just feel so dreadful.
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OK, and are you having problems with your appetite?
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Yeah, I make the kids to dinner, but I just can't be bothered, I'm not bothered at all about it.
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I don't know.
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And what about life in general?
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Have you lost your get up and go?
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Sorry, I don't understand.
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get up and get your energy levels?
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Have you found that they're kind of low?
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Yeah, I used to enjoy swimming with the kids and stuff but I just want to be on my own, I just can't be bothered.
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I'm just not being a very good mum at the moment as well.
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I'm just so exhausted really.
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Just going back to your sleep, can you tell me a bit more about that, How much sleep are you getting each night?
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I'd say I just lie awake and just think about him and her together, things that we used to do.
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I just wake up exhausted.
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Sounds like your lack of energy and lack of sleep and lack of appetite.
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It seems to me that things seem to be really getting you down.
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I'm just such a mess. At the moment.
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I'm just not coping, I'm just exhausted.
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You say you're a mess?
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Well, look at me.
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I just, you know, I just need some sleep.
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OK.
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It would be helpful for me just to sort of find out a bit more about home life
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and work life and ask a few questions in that area.
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Would that be okay?
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Yeah, it's fine, sorry.
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Yeah.
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So, do you work?
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I work in a job centre.
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It gets a bit stressful at times.
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We've got to see so many people.
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Of course they're stressed.
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I've got some patients who work in the same environment, it's very high pressure isn't it?
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Yeah.
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Some mornings I just can't be bothered to get out of bed and that's worrying me because I'm feeling sick.
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You know, it's not good to have a sick record is it?
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It's not like me.
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And who else is at home with you?
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I've got two kids.
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One girl, one boy.
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Richard, he's the youngest, he's seven.
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Anne-Marie, she's nine.
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Do they get to their father much?
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No, he can't be bothered now.
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He's got a new family.
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He doesn't see them at all.
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They're very good kids.
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It must be quite hard on both you and them.
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I try and be a good mum but it's very difficult.
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Did you get any help or support from anyone else?
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My mum, she's wonderful but she has arthritis.
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So, you know, she does what she can.
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Does she live locally?
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Yeah, she's just round the corner and she picks the kids up from school.
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And, yeah, she's an angel.
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She helps me a lot.
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What about you?
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What about your hobbies and things you enjoy doing?
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I used to enjoy going to the cinema with my friends.
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Even line dancing, we used to go down to the village or line dancing.
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But that's been a while ago.
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I just...
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Nobody wants a bit of misery around, do they?
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And I'd rather be on my own now.
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Yeah.
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Thank you.
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Well, I know you're not a doctor, but you must have had thoughts about what's causing all these feelings.
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Had you thought about those type of things?
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I guess I was on automatic pilot when he first left.
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I guess that's why I'm in the state I am now.
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I don't know, could I resent the kids?
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I don't know, but I suppose that's why I keep going down.
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I just feel everything's useless, I can't sleep, you know.
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What tends to bother you the most?
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Is it the sleep or your appetite or the energy or not coping with the kids?
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For sleep, I just feel if I had a bit more energy, if I could just have something just to, you know, help me out with them,
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so I can do the normal things.
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That was going to be really what I was going to ask next.
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I mean, what were your thoughts about how he could help you today?
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Well, I just thought with...
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I know there's other things but sleeping tablets, I thought they might help.
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Would it be a good idea perhaps
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if we think about all the options available to you and then decide which ones may be best for you?
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Okay.
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What are the other options?
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Well you might have heard of some of the talking therapies,
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being able to sit down and talk with a trained counsellor about your feelings and about what's been happening.
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Well that held my sleep.
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Well that would make me be able to cope the next day through sleep.
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It may help you deal with some of your feelings.
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I take on board about the thought about using a sleeping tablet.
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I think that could be another option.
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Obviously one of the concerns we have is
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that we don't want to have you on sleeping tablets for a long period of time
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because there are issues about becoming dependent on them and reliant on them.
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We can use them for a short period of time, say for a week to help you get back into a bit more of a normal sleep pattern.
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Yeah, that sounds good.
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I mean, what about those two options?
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There's the option of the counsellor or perhaps My friend, she had counselling.
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She had counselling.
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Erm...
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I'd like...
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I mean, I just feel if I had some sleeping tablets that might just...
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give me a spur, really.
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And I'm quite happy with the counselling as well.
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OK, so you'd like to try both?
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Erm, I think that sounds a good idea.
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And would you be happy to be the counsellor here at the surgery?
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Yes, that'd be fine.
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OK, so I can organise that.
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I can speak to her and ask her to contact you to make an appointment.
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OK.
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It would also be really helpful for me as well if you could complete one of our HADS questionnaires.
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What's a HADS question?
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Sorry, it's a short questionnaire just asking some questions about your feelings
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and it'll help me to find out if there's any more help I can give you when I next see you.
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Is that OK?
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Yeah.
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From what you've told me today, I mean it sounds really for the last 12 months or so you've felt really low since you split from your husband.
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Yeah.
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Your sleep's not been good, your appetite's not been good.
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A mess.
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It sounds to me like your self-esteem's taken a real knock, isn't it?
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I certainly think the help we can give you with some counselling, which we have a counsellor that comes here in the surgery
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that will be a benefit to you
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and then we'll try this short course of sleep and tablet to try and get you back into a sleep pattern.
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OK.
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And then maybe I can see you in about two, three weeks' time.
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And I don't want you to think that you have to sort of manage all this by yourself.
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I mean that's why we're here, we're here to help and support you further.
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Yeah, OK.
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Let me do the prescription then.
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It's 12 Hadfield close.
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Yes, it is.
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Yeah.
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Okay, so that's gone to reception now, so you can pick that up on the way out.
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Okay. And, erm...
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I'll give you one of the Had's questionnaires as well.
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Okay.
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And complete that before we see you next time.
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Okay, thank you, Doctor.
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Thank you for that.
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Okay, see you next time.
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Thank you.
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Okay, bye-bye.
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Thank you.
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Contexto & Antecedentes
No vídeo "Habilidades de comunicação clínica - comunicação verbal", ouvimos um diálogo entre um médico e uma paciente, a Sra. Dawes. A conversa começa com o médico se apresentando e perguntando como pode ajudar. A paciente expressa suas dificuldades com o sono, o que leva a uma discussão mais profunda sobre sua saúde emocional e física. Essa interação é um exemplo importante de como a comunicação eficaz pode ser utilizada em contextos clínicos para acelerar a compreensão e o tratamento das preocupações do paciente. Para estudantes que desejam aprender inglês com YouTube, este vídeo oferece uma boa oportunidade para praticar a escuta e entender a terminologia médica básica utilizada em situações de consulta.
Top 5 Frases para Comunicação Diária
- “Como posso ajudá-la hoje?” - Uma pergunta comum para iniciar conversas.
- “Você se importa se eu fizer algumas perguntas?” - Um jeito educado de solicitar mais informações.
- “Estou tão exausta.” - Uma expressão que descreve cansaço, útil em contextos sociais e pessoais.
- “Sinto que não estou conseguindo lidar muito bem.” - Um exemplo de como expressar dificuldades emocionais.
- “É difícil se concentrar em outras coisas.” - Uma frase que pode descrever distrações e preocupações do dia a dia.
Guia Passo a Passo para Shadowing
Para abordar a dificuldade apresentada neste vídeo e melhorar sua prática de conversação em inglês, siga este guia de shadowing:
- Assista ao vídeo duas vezes: Na primeira vez, apenas ouça e tente captar o contexto geral da conversa. Na segunda vez, preste atenção aos detalhes e entenda as emoções transmitidas.
- Reproduza as frases: Utilize a técnica de shadow speech, onde você repete as falas do vídeo em tempo real. Pause após cada frase, repita e certifique-se de imitar a entonação e o ritmo.
- Faça anotações: Anote as expressões que você acha importantes e as novas palavras que surgem. Isso ajudará a melhorar a pronúncia em inglês.
- Pratique em voz alta: Além de apenas repetição, converse com um parceiro ou grave a si mesmo. Isso aumenta a sua confiança e fluência.
- Revise e repita: Volte ao vídeo após algumas horas ou dias e repita o processo, sempre desafiando-se a se lembrar das falas e do contexto.
Usar essa técnica de shadowspeaks não apenas melhora sua habilidade de falar, mas também aumenta sua compreensão auditiva, fundamental para quem deseja desenvolver a prática de conversação em inglês.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.
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