Luyện nói tiếng Anh bằng Shadowing qua video: NEW GoHighLevel Voice AI Agent Tutorial 2026 (BEST Features & Upgrades)
Đang tạo bài học...
1
- This is the newest, most up -to -date, go high -level voice AI tutorial on YouTube.
2
Everything they just released is in this one video, and some of it is only a few days old, and I'm going to start by building a complete AI phone agent just by asking for it.
3
That's it.
4
I told the AI what I wanted and it built the whole phone agent for me.
5
And here it is on a call talking like a real person
6
and booking the appointment with nobody on my team touching it.
7
So in this video, I'm going to build this whole thing with one prompt
8
and then walk you through every single feature and every tweak to make it perfect.
9
This is the only voice AI tutorial you'll need.
10
And I know what I'm talking about because I run a social media marketing agency.
11
And so far this year, we've done over $2 .4 million in revenue.
12
Let me refresh my payment processor real quick just so you can see this is legit.
13
I do this every video because if someone on YouTube isn't showing you their real numbers, you probably shouldn't listen to them.
14
So there it is over $2 .4 million so far this year, around 350 active clients, and we charge about $1 ,000 a month each.
15
And you can see it's not a fluke, it's steady, month after month after month.
16
Now I'm going to set this up for a real med spa called Balanced Aesthetics and Wellness.
17
because med spas live and die by their phone.
18
Every missed call is a booking that just walked out the door.
19
Chapter one, how to build your whole agent with one prompt.
20
So the old way to build one of these was to click through a bunch of settings yourself.
21
You can still do that, but the fast way is to just open up, ask AI, the assistant built right into GoHighLevel, and tell it exactly what you want.
22
So I type out that I want an inbound voice agent that answers calls, gets the caller's name and reason for calling, and transfers urgent calls to a real person.
23
And I tell it to ask me a few questions first.
24
one at a time
25
and not to build anything until i approve it Then it walks me through it one question at a time.
26
What's the business name that's balanced aesthetics and wellness?
27
What do I want to name the agent?
28
I'll call him Max.
29
What numbers should MAC send urgent calls to?
30
And what actually counts as urgent?
31
So for a med spa that's stuff like a bad reaction after a treatment.
32
Then it shows me the whole plan to look over the greeting, what it collects, when it transfers a call, and what it does with the normal calls.
33
I read it, I reply approved, and it bills the entire agent for me.
34
It even sets up that urgent transfer on its own no clicking through 10 different tabs
35
and that's the part that gets me It didn't just make some empty bot, it wrote the whole greeting.
36
It set up exactly what to collect from every caller and it knew to send the scary stuff, like a bad reaction, straight to a real person.
37
All from a couple of sentences.
38
So let's test it real quick.
39
I'll open Max and do a quick web call right in the browser
40
and you can watch what it says show up live on the screen.
41
And there it is Max picking up and greeting the caller all on its own.
42
So in about a minute, we went from nothing to a working AI receptionist.
43
And that matters way more than people think
44
because a single missed call at a med spa can be a $1 ,000 appointment walking out the door.
45
Now for the rest of this video, I'm going to open up what it built
46
and show you every single thing you can add and tweak to make it perfect.
47
By the way, GoHighLevel is the platform I use to run my entire agency and all my clients.
48
So if you haven't tried it out yet, you can use my link down in the description.
49
and other bonuses completely free.
50
All right, let's start making it better.
51
Chapter two, how to give it the perfect voice.
52
So the first thing I always tweak is how it sounds.
53
because this is what your customers actually hear.
54
So we open up Max and right at the top we pick the voice.
55
There are over 500 voices in here, male, female, all kinds of tones.
56
So you just hit play and listen until one fits the brand.
57
And right next to it, you pick the brain behind it, the model.
58
You can run it on GPT -5, on Claude, on Gemini, and you can see the cost per minute for each one.
59
For Max, I'll keep it on GPT 4 .1, which is the one they tag as balanced
60
and that's a really nice touch
61
because you can see the exact price per minute right next to every model so you can run a cheap
62
fast one or a smarter, pricier one, depending on what the business actually needs.
63
And here's one of the coolest things you can do.
64
You can clone a real voice.
65
So instead of a stock voice, You can use the owner's actual voice.
66
You go to the My Voices tab, you hit Add Custom Voice, and you either upload a short clip of them talking or you record it right there on the spot.
67
You give it a name, you check the consent box, and you hit Save.
68
And a few seconds later, your clone voice is ready.
69
And now your AI answers the phone, sounding exactly like a real person from that business.
70
And then I put it to the test.
71
I switched the agent's voice over to my clone.
72
I had it introduce itself with my own name and I called in to hear it.
73
Thank you for calling Balanced Aesthetics Plus Wellness.
74
You've reached Sean, your virtual assistant.
75
I'll be happy to help you.
76
Could you please tell me your name and the reason for your call?
77
And there it is my actual voice answering the phone all on its own.
78
It's kind of wild to hear.
79
So picture a business owner handing this off and now their phone gets answered in their own voice every single time, even at 3 in the morning.
80
Then we open the agent behavior settings and this is where you make it sound human instead of robotic.
81
You can set how fast it responds, how easily it lets people interrupt it, and you can even turn on those little mm -hmm sounds so it feels like it's really listening.
82
So now it doesn't just work, it actually sounds like a real person at the front desk.
83
Chapter 3: How to make it book appointments and handle support.
84
So now let's give Max some real jobs.
85
We open up the actions, we turn on appointment booking and point it at the calendar so it can book people right on the call.
86
And we turn on send a text so it can text them the booking link and a confirmation.
87
Then we teach it the business so it can answer questions.
88
We point it at the website and upload the pricing sheet and now it knows everything about the med spa.
89
So when someone calls in and asks about a treatment or the hours or what something costs, Max just answers it like it's worked there for years.
90
It can even handle other languages.
91
So we can give it a Spanish voice and it'll greet
92
and talk to a Spanish speaking caller in Spanish and you still get the call summary back in English.
93
So watch what happens when I call in and ask about a treatment.
94
Max tells them all about the Signature Express facial, that it's included in the $149 a month aesthetics membership,
95
or they can book it on its own and then it actually books the appointment for them right there on the call.
96
I had it lock in that Wednesday at 10 :20 in the morning and if someone calls back to move their appointment, Max handles that too.
97
It looks up new times and rebooks them.
98
No front desk needed.
99
I just had it bump mine to the third at 10.
100
So now the team can focus on the people in front of them instead of being stuck on the phone all day.
101
Chapter 4: How to make Max even smarter automatically
102
So Ask AI gave us a great starting prompt
103
but Go High Level just dropped a tool that honestly blew me away called the Prompt Optimizer.
104
You turn it on in the lab settings and this thing goes way deeper than I expected.
105
It works in three steps.
106
First, it automatically writes a whole batch of test calls for you.
107
The kind of stuff real customers actually say.
108
So one is a panicked client whose face is swelling up after a treatment.
109
Another is someone asking what your services cost.
110
Another is asking about your aftercare.
111
You pick the ones you want and you hit run.
112
Then it actually makes those calls.
113
It runs them as real test conversations against your agent
114
and you get a recording and a full transcript of every single one.
115
marked pass or fail so you can literally listen to how your agent handled each situation.
116
And here's where it gets crazy.
117
It reads through the calls, it failed, it finds the exact problems, specific stuff, like the agent gave a messy goodbye, or it didn't get the full email before hanging up.
118
It found 16 separate issues on mine.
119
Then it rewrites your prompt to fix all of them, and it runs the whole test again to see if the new version scored higher.
120
And there's an auto mode that just does this on a loop all by itself.
121
It keeps writing new versions and testing them over and over, climbing the score higher each round.
122
The first pass got mined to about 77%.
123
and Auto Mode pushed it all the way up to 95%.
124
When you're happy, you pull up the prompt diff to see exactly what it changed line by line, and then you just hit use this prompt and your brand new tuned up agent is live.
125
So it's like having an expert test your agent on 100 calls and fix every weak spot for you automatically.
126
That's the kind of thing that used to take a whole team of people.
127
Chapter 5: How to make it do almost anything.
128
So far, Max can book, text, and answer questions, but you can push it a lot further with two features most people don't even know about.
129
The first one is custom actions.
130
This lets the agent reach into your other tools while it's still on the call.
131
You point it at another system, you tell it what to collect from the conversation, and now it can go look something up or send something over in real time, right in the middle of the call.
132
So picture someone calling to check on an order.
133
The agent pulls it up and tells them the status right on the spot.
134
No putting them on hold, no transferring them around.
135
The second one is connecting agents together.
136
So instead of one agent doing everything, you can have a specialist for different things.
137
So when a caller asks about a refund or a billing question, your main assistant just hands them off to a dedicated billing agent.
138
You give it the condition like
139
when someone asks about billing in a couple of example phrases and it knows exactly when to make the handoff.
140
Chapter 6.
141
How to make it call people back.
142
So everything so far has been about answering calls, but your agent can also make calls now.
143
And this is the biggest update of them all.
144
First, you have to switch it on.
145
You enable outbound calling, you accept the updated terms, and you do a quick one -time identity verification.
146
And there's a brand new update right here that makes this way easier, where you can skip the consent checks on every single contact and keep your calls moving
147
so you can actually run this at scale now.
148
There's also an update disclosure button because when the AI calls someone, it tells them it's an AI and gives them a way to opt out,
149
which keeps you on the right side of the law then you set up what the agent says when it calls out.
150
So I'll have it open with something like, calling to confirm your upcoming balanced aesthetics appointment.
151
And then you drop that agent into a workflow so it fires all on its own.
152
So here I've got a workflow where the second a new lead fills out a form, it triggers a voice AI outbound call to ring them right back.
153
And that's a big deal because most businesses take hours to call a lead back.
154
And by then they've already booked somewhere else.
155
This one calls in seconds while they're still interested.
156
You can do the same thing for appointment reminders or to wake up old leads.
157
You just pointed at a list of people who called once
158
and never booked like this list of almost 700 old contacts and it can call through every one of them.
159
You can even use it to ask for reviews with a workflow
160
that drops a friendly review request voicemail to your happy clients after a visit.
161
So now your agent is following up with everyone around the clock.
162
Chapter seven, how to put it right on your website.
163
So this one is really new and it's kind of wild.
164
You can put your agent right on your website and people can just talk to it through their browser.
165
No phone call needed you build the chat widget you name it
166
and you pick your agent then you grab the little code snippet
167
and drop it on your site and now anyone on your site can click
168
and start talking to your business out loud day or night
169
so you're catching the people who would have just clicked away and disappeared
170
Chapter 8 what happens after the call and how to track it all.
171
So the call ends, but the work isn't done.
172
After every call, your agent can kick off a whole automation.
173
So here, the moment a call ends, it grabs the recording, the transcript and a summary and emails the whole recap to the owner.
174
Nothing falls through the cracks.
175
So the owner can be out to lunch
176
and still know exactly what every caller wanted the second they pick their phone back up
177
and you can see every single call in one place.
178
You can open any call and read exactly what was said word for word.
179
And there's a full dashboard on top of that.
180
It shows you your total calls, the actions the AI took, and even the sentiment.
181
So whether your callers were happy or not.
182
So when you run this for a client, you can show them exactly what they're getting in black and white.
183
Chapter nine, how to turn this into a service you can sell.
184
So here's the thing.
185
Most local businesses are never going to set this up themselves.
186
They don't have the time and they don't even know it exists.
187
So you set it up for them and you charge them for it.
188
Almost every local business needs this.
189
Dentists, law firms, gyms, contractors, anyone whose phone rings and who loses money when it doesn't get answered.
190
Now let's talk about the cost because it's tiny.
191
The GoHiLevel platform itself starts at $97 a month
192
and the actual ai calls are just pay as you go
193
by the minute based on the model you pick you can see the exact rate right in the builder
194
and it's usually just a few cents a minute
195
So your real cost is small and you can charge a setup fee and then $500, even $1 ,000 a month to run it for them.
196
And remember, with Ask AI, you can build the next one in about a minute.
197
So you build it once and you just keep getting paid.
198
And here's the best part, once you've nailed it for one client, the next one only takes a few minutes
199
because you just point SAI at their business and let it build a fresh agent.
200
So your time keeps going down while your monthly income keeps going up.
201
That's how this turns into real monthly income, and it's one of the easiest services to sell right now because you're not selling them software, you're selling them a front desk that never misses a call.
202
So that's the newest GoHi level voice AI start to finish.
203
You can build the whole thing with one prompt, give it a real human voice, book appointments, handle support, make it do almost anything, call your leads back, put it on your website,
204
and track all of it in one place.
205
Coming up next I've got a full video where I show
206
you how I use Go High Levels Chat AI to handle every other channel like text, email and Instagram all from one place.
207
So go watch that one next and I'll see you over there.
📺 Cùng kênh
✨ Video gợi ý
B21
123 câu
Google Just Dropped NEW AI Updates!🔥
Business EnglishWorking Adults
B2105 câu
PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7)
Business EnglishWorking Adults
B21
132 câu
I Made a Full Advert With CapCut Video Studio…with one prompt | AI Video (Seedance 2.5 in CapCut)
Business EnglishWorking Adults
B21
307 câu
The New AI prompting Method Everyone Is Talking About: Loops (And How To Use Them)
Business EnglishUniversity StudentsWorking Adults
B21
92 câu
Obsidian Narrator Full Demo
Business EnglishUniversity StudentsWorking Adults
B24
237 câu
How to Start a Virtual Assistant Business in 2026 (Step-by-Step Free Training)
Business EnglishInterview EnglishWorking Adults
B21
5 câu
Bring Characters to Life with Intelligent Role Play
Business EnglishUniversity StudentsWorking Adults
B21
330 câu
This Business Has 12 Google Reviews. Here's the Free Audit I'd Send It ($297/Mo)
Business EnglishWorking Adults
B2251 câu
Is Siri AI Usable for English Learning?
Business EnglishDaily ConversationUniversity Students
B223 câu
AI Made the Most Passive Side Hustle Even Easier
Business EnglishUniversity StudentsWorking Adults
B21
392 câu
Ultimate Claude Guide: How to Use Claude AI for Beginners in 2026
Business EnglishUniversity StudentsWorking Adults
B21
283 câu
how to make an extra $4-5k every month around a busy schedule (FULL BREAKDOWN)
Business EnglishInterview EnglishUniversity Students
Video Này Dành Cho Ai?
Video này phù hợp với các bạn đang học tiếng Anh muốn nâng cao khả năng giao tiếp và phát âm của mình. Dù bạn là người mới bắt đầu hay đã có kiến thức cơ bản, những kỹ thuật được chia sẻ trong video sẽ giúp bạn cải thiện kỹ năng nói một cách hiệu quả. Mục tiêu là giúp bạn tự tin hơn trong việc sử dụng tiếng Anh hàng ngày, đặc biệt là trong các tình huống giao tiếp như gọi điện thoại hay tham gia các cuộc trò chuyện. Đây là cơ hội tuyệt vời để luyện nói tiếng Anh thông qua các phương pháp thực tế và dễ áp dụng.
Các Từ và Thành Ngữ Đáng Giáo Dục
- Agent: đại lý, trong ngữ cảnh này là một AI thực hiện các cuộc gọi thay cho con người.
- Appointment: cuộc hẹn, rất quan trọng trong các dịch vụ như spa, nơi mà mỗi cuộc gọi đều có thể mang lại một cuộc hẹn giá trị lớn.
- Urgent: khẩn cấp, từ này thường được sử dụng để chỉ các tình huống cần sự chú ý ngay lập tức.
Ngoài ra, video cũng nhấn mạnh tầm quan trọng của việc không bỏ lỡ các cuộc gọi, vì mỗi cuộc gọi không được trả lời có thể là một cơ hội mất mát.
Cách Để Có Phát Âm Đúng
Để có thể bắt chước (shadowing) một cách hiệu quả, bạn nên chú ý đến cách phát âm và ngữ điệu của người nói trong video. Hãy lắng nghe kỹ các âm, nhấn âm và nhịp điệu trong từng câu. Bạn có thể thực hành kỹ thuật shadow speak bằng cách nghe từng đoạn ngắn và lặp lại ngay sau khi nghe. Điều này giúp cải thiện không chỉ phát âm mà còn khả năng nghe và hiểu ngữ cảnh của cuộc hội thoại.
Bên cạnh đó, việc luyện nói tiếng Anh qua các đoạn hội thoại thực tế như trong video sẽ giúp bạn dễ dàng tiếp thu và áp dụng các kỹ thuật giao tiếp trong cuộc sống hàng ngày. Hãy thử tạo ra một "shadowing site" riêng cho mình, nơi bạn có thể ghi lại và so sánh sự tiến bộ của bản thân qua thời gian.
Ngữ pháp trong video
Những cấu trúc người nói dùng nhiều nhất, kèm đúng cụm từ trong video:
| Cấu trúc | Trong video |
|---|---|
| Thì hiện tại hoàn thành have/has + quá khứ phân từ — việc đã xảy ra nhưng còn liên quan đến hiện tại | we've done · haven't tried · You've reached |
| Câu bị động be + quá khứ phân từ — nhấn vào việc xảy ra, không phải người làm | being stuck · isn't done · was said |
| Mệnh đề quan hệ who / which + mệnh đề — thêm thông tin về người hoặc vật | people who called · people who would |
Phương Pháp Shadowing Là Gì?
Shadowing là kỹ thuật học ngôn ngữ có cơ sở khoa học, ban đầu được phát triển cho chương trình đào tạo phiên dịch viên chuyên nghiệp và được phổ biến rộng rãi bởi nhà đa ngôn ngữ học Dr. Alexander Arguelles. Nguyên lý cốt lõi đơn giản nhưng cực kỳ hiệu quả: bạn nghe tiếng Anh của người bản xứ và lặp lại to ngay lập tức — như một "cái bóng" (shadow) đuổi theo người nói với độ trễ chỉ 1–2 giây. Khác với luyện ngữ pháp hay học từ vựng bị động, Shadowing buộc não bộ và cơ miệng phải đồng thời xử lý và tái tạo ngôn ngữ thực tế. Các nghiên cứu khoa học xác nhận phương pháp này cải thiện đáng kể phát âm, ngữ điệu, nhịp điệu, nối âm, kỹ năng nghe và độ lưu loát khi nói — đặc biệt hiệu quả cho người luyện IELTS Speaking và muốn giao tiếp tiếng Anh tự nhiên như người bản ngữ.