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IELTS 14.
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Test 3.
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Section 1.
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You will hear a man phoning the customer services manager of a hotel, to get information about holding a conference there.
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First, you have some time to look at questions 1 to 5.
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Listen carefully and answer questions 1 to 5.
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Hello Flanders Conference Hotel?
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Oh, hi.
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I wanted to ask about conference facilities at the hotel.
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Have I come through to the right person?
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Mm -hmm, you have.
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I'm the customer services manager.
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My name's Angela.
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So, how can I help you?
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Well, I'm calling from Barrett and Stansons.
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We're a medical company based in Perth.
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Oh yes? and we're organising a conference for our clients to be held in Sydney.
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It'll be held over two days and we're expecting about 50 or 60 people.
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When were you thinking of having it?
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Sometime early next year, like the end of January, It'd have to be a weekend.
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Ah, let me see.
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Our conference facilities are already booked for the weekend beginning January the 28th.
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We could do the first weekend in February.
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How about January the 21st?
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Ah, ooh, I'm afraid that's book two.
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Well, let's go for the February date then.
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So, that's the weekend beginning the 4th.
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Okay.
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Now, can you tell me a bit about what conference facilities you have?
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Sure.
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So, for talks and presentations, we have the Tesla Room.
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Sorry?
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Tesla, that's spelled T -E -S -L -A.
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It holds up to 100 people and it's fully equipped with a projector and so on.
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How about a microphone?
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Yes, that'll be all set up ready for you.
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And there'll be one that members of the audience can use too, for questions if necessary.
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Fine.
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And we'll also need some sort of open area where people can sit and have a cup of coffee.
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And we'd like to have an exhibition of our products and services there as well, so that'll need to be quite a big space.
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Mm -hmm, that's fine.
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There's a central atrium with all those facilities, and you can come before the conference starts if you want to set everything up.
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Great.
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And I presume there's Wi -Fi?
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Oh yes, that's free and available throughout the hotel.
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Okay.
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Would you also like us to provide a buffet lunch?
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We can do a two -course meal with a number of different options.
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What sort of price are we looking at for that?
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Well, I can send you a copy of this standard menu.
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That's $45 per person.
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Or you can have the special for $25 more.
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I think the standard should be okay, but yes, send me the menu.
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Before you hear the rest of the conversation, You have some time to look at questions 6 to 10.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Thank you.
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Now listen and answer questions 6 to 10.
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Now, we're also going to need accommodation on the Saturday night for some of the participants.
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I'm not sure how many, but probably about 25.
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So, what do you charge for a room?
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Well, for conference attendees, we have a 25 % reduction So we can offer you rooms at $135.
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Normally a standard room's $180.
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And does that include breakfast?
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Sure.
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And of course, guests can also make use of all the other facilities at the hotel.
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So we've got a spa where you can get massages and facials and so on.
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and there's a pool up on the roof for the use of guests.
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Great!
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Now, what about transport links?
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The hotel's downtown, isn't it?
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Yes, it's about 12 kilometres from the airport, but there's a complimentary shuttle bus for guests,
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and it's only about 10 minutes walk from the central railway station.
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Okay.
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Now, I don't know Sydney very well.
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Can you just give me an idea of the location of the hotel?
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Ah, well, it's downtown on Wilby Street.
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That's quite a small street and it's not very far from the sea.
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And of course, if the conference attendees want to go out on their Saturday evening, there's a huge choice of places to eat.
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Then, if they want to make a night of it, they can go on to one of the clubs in the area There are a great many to choose from.
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Okay, so if we go ahead with this, can you give me some information about how much we're looking at...
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Thank you.
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That is the end of section 1.
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You now have half a minute to check your answers.
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Thank you.
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Informazioni su questa Lezione

In questa lezione, gli studenti avranno l'opportunità di praticare l'ascolto e la comprensione di una conversazione telefonica riguardante l'organizzazione di una conferenza in un hotel. Attraverso il dialogo tra il responsabile del servizio clienti e un cliente, gli studenti apprenderanno come chiedere informazioni specifiche e rispondere a domande sui servizi offerti. Questa esercitazione non solo migliorerà le competenze di ascolto, ma fornirà anche un contesto pratico per utilizzare termini e frasi pertinenti in situazioni di vita reale.

Vocabolario e Frasi Chiave

  • conference facilities - servizi per conferenze
  • customer services manager - responsabile del servizio clienti
  • conference - conferenza
  • Wi-Fi - connessione internet senza fili
  • buffet lunch - pranzo a buffet
  • fully equipped - completamente attrezzato
  • projector - proiettore
  • exhibition - esposizione

Consigli per la Pratica

Per massimizzare i benefici di questa lezione, è consigliabile utilizzare la tecnica del shadow speak mentre ascolti il video. La velocità del dialogo è moderata, quindi gli studenti possono facilmente seguire il ritmo e ripetere ciò che sentono. Inizia ascoltando la conversazione senza tentare di imitare immediatamente; concentrati prima sul significato. Successivamente, usa la funzione di pausa per ripetere le frasi, prestando attenzione alla pronuncia e all'intonazione. La tecnica del shadowing in inglese non solo migliorerà la tua fluidità, ma ti aiuterà anche a familiarizzare con l'uso di frasi idiomatiche e terminologia specifica. Durante la pratica, prova a implementare situazioni di pratica di conversazione in inglese simili, creando i tuoi dialoghi nostro, per rafforzare ulteriormente le tue abilità.

Infine, ricorda che imparare l'inglese con YouTube offre un'immensa varietà di contenuti utili. Sfrutta queste risorse, ascolta diversi accenti e stili, e continua a esercitarti costantemente per raggiungere un miglioramento significativo. Buona pratica!

La grammatica di questo video

Le strutture che chi parla usa di più, con le parole esatte del video:

StrutturaNel video
Forma passiva be + participio passato — conta ciò che accade, non chi lo fabe held · are already booked
Futuro con “will” will + verbo — una decisione, una promessa o una previsionewill hear · It'll be · that'll be
Present continuous am/is/are + -ing — qualcosa che succede adesso o in questo periodoI'm calling · we're organising · we're expecting
Obbligo: must / have to / need to dire che qualcosa è necessariohave to be · need to be

Cos'è la tecnica dello Shadowing?

Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.

Tecnica dello shadowing: leggi la guida completa passo dopo passo →