쉐도잉 연습: What Is A Quality Management System (QMS) | Introduction To Quality Management System | Simplilearn - 영상으로 영어 말하기 배우기
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Hi everyone and welcome to this video on what is quality management.
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As we all know, project management is all about getting things done and doing it well.
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And that's where quality management comes in.
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Quality management is like the secret ingredient that helps us make sure that our projects are top notch from start to finish.
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Just like we use recipes to make sure that our cookies come out just right, Quality management helps us make sure that our projects are on the right track.
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It's like having a recipe for success.
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Quality management is all about making sure
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that everything we do meets the customer needs and that everything is done in the right way.
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We need to plan and manage quality from the very beginning of the project all the way through to the end.
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It's a little bit like having a quality control inspector checking our work, but it's really important because it helps us make sure
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that everything is done right and that our customers get exactly what they need.
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In this video, we are going to discuss about what is quality management.
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But before that, if you enjoy watching these videos and find them attractive, then subscribe to our YouTube channel because we bring you the very best videos daily.
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Also, press the bell icon to never miss any updates from Simply Learn.
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Are you ready to take your project management skills to the next level?
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Well, look no further.
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Introducing Simply Learn's postgraduate program in project management.
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This comprehensive certificate program is designed to equip you with the essential skills
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and knowledge needed to excel in the field of project managing.
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This program covers a wide range of topics, including strategizing and management in project, program risk, quality complexity management,
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customer-centered digital transformation, PMO implementation, and agile and scrum skills.
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By completing this course, you will have the opportunity to earn 146 professional development units for maintaining CCR and PMI certification.
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It's a comprehensive package that ensures you are well-equipped for success in the project management field.
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In this project management certificate program, you will learn about the operational and leadership skills required to deliver large, complex, transformational projects.
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This project management program includes an industry-aligned project and one capstone project to showcase your skills to the hiring manager.
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So what are you waiting for?
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Find the course link mentioned in the description box below.
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Without any further delay, let's get started.
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Imagine you're a customer excitedly unboxing a brand new gadget, but as you start using it,
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you encounter numerous issues like glitches and poor performance and frustrating user experiences.
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Now imagine the opposite, a seamless, reliable, and satisfying experience.
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What makes the difference?
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That's where Quality Management System comes into play.
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Quality Management System, or QMS, is a set of processes,
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policies, and procedures that ensures that an organization consistently delivers products or services that meet or exceed customer expectations.
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It's like a well-choreographed dance, guiding every step of the way towards perfection.
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A QMS is built on several key elements, like quality planning, control assurance, and improvement.
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So let's break them down.
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The first key element in QMS is the customer requirement.
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Customer requirements refers to the expectations, needs, and specifications of customers regarding the products or service provided by an organization.
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Understanding and meeting customer requirements is a fundamental aspect of quality management.
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Next comes quality planning.
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Quality planning is the foundation of a QMS.
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It involves defining clear objectives, setting new quality standards, and identifying the resources needed to achieve them.
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They think of this as starting the course for success.
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Next is quality control.
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Quality control ensures that products or services meet the defined standards.
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It involves inspections, tests, and measurements throughout the production process.
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Like a vigilant guardian, it catches any defects or deviations from the norm.
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Quality assurance goes beyond just catching mistakes.
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It focuses on preventing them in the first place.
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It involves establishing systems and procedures to ensure quality is built into every step of the process, from design to delivery.
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Continuous improvement is the secret ingredient that keeps a QMS thriving.
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It is all about embracing change, gathering feedback, analyzing data, and making iterative enhancements.
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With continuous improvement, organizations can stay ahead of the curve and continually exceed expectations.
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All these features need to be fulfilled in order to manage or deliver a great product or service to satisfy the customer.
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Now, let's understand the principles and elements of a quality management system.
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Customer Focus The primary focus of a QMS is to understand and meet customer requirements.
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By placing the customer at the center of all the processes and decisions,
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organizations can ensure that their products or services consistently deliver value and exceed customer expectations.
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Leadership Effective leadership is essential for establishing a quality-focused culture within an organization.
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Leaders provide a clear vision, set quality objectives, and foster a supportive environment where employees are motivated to contribute to the QMS.
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Involvement of people Recognizing that employees are the driving force behind quality, a QMS encourages the involvement and empowerment of people at all levels.
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Engaged and well-trained employees contribute their skills, knowledge, and expertise to improve processes and drive continuous improvement.
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Process Approach A QMS adopts a process-oriented approach,
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viewing activities as interconnected processes that collectively contribute to the achievement of quality objectives.
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By identifying and managing these processes, organizations can streamline operations, improve efficiency, and enhance overall performance.
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Systematic Approach to Management A QMS emphasizes the importance of systematic approach to managing quality.
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It involves identifying, analyzing, and managing interrelated processes to ensure consistency, reliability, and effectiveness throughout the organization.
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Continual Improvement Continuous improvement is the core of a QMS.
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Organizations actively seek opportunities for enhancement, gather data and feedback, and implement changes to enhance their products, processes, and systems.
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Through ongoing learning and adaptations, organizations strive for excellence.
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Factual Decision Making Decisions within a QMS are based on factual analysis and data-driven insight rather than assumptions or personal opinions.
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Organizations collect, analyze, and interpret data to make informed decisions that lead to better outcomes and improved performance.
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Mutually beneficial supplier relationships.
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A QMS recognizes the importance of strong relationships with suppliers.
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Collaborative partnerships based on shared goals and trust enable organizations to work closely with suppliers to ensure the quality of incoming materials,
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enhance supply chain efficiency, and deliver value to customers.
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By embracing these principles, organizations can establish a robust QMS that drives continuous improvement, customer satisfaction, and sustainable success.
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So let's take a minute here
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and hear from our learners who have experienced massive success in their careers through a postgraduate program in Project Management.
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Why bother with a QMS?
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Well, the benefits of a QMS are numerous.
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Enhanced customer satisfaction.
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A QMS ensures that Customers receive products or services that consistently meet their needs and expectations, leading to delighted customers who keep coming back for more.
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Increased efficiency and cost savings.
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By streamlining processes, reducing waste, and eliminating errors, a QMS helps organizations operate more efficiently,
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resulting in significant cost saving and improved profitability.
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Regulatory compliance.
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In industries with strict regulations, a QMS becomes invaluable.
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It helps organizations stay in compliance, avoid penalties, and build trust with regulatory bodies.
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And with that, we have come to the end of this video on quality management systems.
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From quality planning to continuous improvement, a well-implemented QMS can revolutionize any organization, setting the stage for unparalleled success.
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That's all for this video.
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I hope you found this video useful.
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If you still have questions regarding this topic, please feel free to drop them down in the comment section below
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and our team of experts will definitely answer them for you.
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Thank you so much for being here today and we'll see you next time.
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Until then, keep learning and stay tuned to Simply Learn.
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Hi there.
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If you like this video, subscribe to the Simply Learn YouTube channel and click here to watch similar videos.
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To nerd up and get certified, click here.
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이 레슨의 어휘와 말하기 포인트
이 영상에는 섀도잉할 문장 102개와 단어 1342개가 있습니다. 말하는 구간의 길이는 8:49입니다. 화자는 분당 약 152단어로, 일상 대화에 가까운 자연스러운 속도로 말합니다. 영어에서 가장 많이 쓰이는 3,000단어에 속하는 단어가 78%뿐이라 어휘가 어려운 편입니다.
이 영상의 핵심 어휘
영상에 나오는 덜 흔한 단어 15개를 발음, 뜻과 함께 정리했습니다.
- requirement /ɹɪˈkwaɪɹmənt/ (명사) — 요구. A necessity or prerequisite; something required or obligatory. Its adpositions are generally of in relation to who or what has given it, on in relation to whom…
- objective /ɒbˈd͡ʒɛk.tɪv/ (명사) — 목적. A material object that physically exists.
- analyze /ˈæn.əˌlaɪz/ (동사) — 분석하다. To subject to analysis.
- supplier /səˈplaɪə/ (명사) — 공급자. One who supplies; a provider.
- topic /ˈtɑpɪk/ (명사) — 화제, 주제. A subject; a theme; a category or general area of interest.
- procedure /pɹəˈsiː.d͡ʒə/ (명사) — 절차, 수단. A particular method for performing a task.
- comprehensive /ˌkɑm.pɹəˈhɛn.sɪv/ (형용사) — 포괄적인. Broadly or completely covering; including a large proportion of something.
- principle /ˈpɹɪn.sɪ.pəl/ (명사) — 원리, 원칙. A fundamental assumption, fundamental law or guiding belief.
- feedback /ˈfiːdˌbæk/ (명사) — 피드백, 비평. Critical assessment of a process or activity or of their results.
- certificate /səˈtɪf.ɪ.kɪt/ (명사) — 증명서, 증서. A document containing a certified statement.
- embrace /ɛmˈbɹes/ (동사) — 끌어안다, 껴안다. To clasp (someone or each other) in the arms with affection; to take in the arms; to hug.
- satisfaction /sætɪsˈfækʃən/ (명사) — 만족. A fulfilment of a need or desire.
- subscribe /səbˈskɹaɪb/ (동사) — 구독하다. To write (one’s name) at the bottom of a document; to sign (one's name).
- satisfy /ˈsætɪsfaɪ/ (동사) — 만족시키다. To be enough (for)
- ingredient /ɪnˈɡɹiːdi.ənt/ (명사) — 성분. One of the substances present in a mixture, especially food.
영상에 나오는 구동사
- come out /ˌkʌm ˈaʊt/ (동사) — 나오다. To be discovered; to be revealed.
주의할 발음
- “th” 소리: gather /ˈɡæðɚ/, bother /ˈbɑðɚ/, thrive /θɹajv/
- “sh”와 “zh” 소리: expectation /ˌɛk.spɛkˈteɪ.ʃən/, establish /ɪˈstæb.lɪʃ/, efficiency /ɪˈfɪʃ.ən.si/, satisfaction /sætɪsˈfækʃən/, assurance /əˈʃʊɹəns/
- 긴 단어 — 강세 위치에 주의: continuous /kənˈtɪn.juː.əs/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, efficiency /ɪˈfɪʃ.ən.si/, consistently /kənˈsɪstəntli/, comprehensive /ˌkɑm.pɹəˈhɛn.sɪv/
이 영상으로 연습하는 방법
- 먼저 말하지 않고 영상을 끝까지 듣고 모르는 단어를 적어 둡니다.
- 0.75배속으로 한 문장씩 섀도잉을 시작하고, 익숙해지면 보통 속도로 돌아갑니다.
- 자신의 목소리를 녹음해 원본과 비교하고, requirement, objective, analyze 같은 단어에 특히 주의합니다.
이 영상의 문법
화자가 가장 많이 쓰는 문형을 영상 속 실제 표현과 함께 정리했습니다.
| 문형 | 영상 속 표현 |
|---|---|
| 수동태 be + 과거분사 — 누가 하는지보다 무슨 일이 일어나는지에 초점 | is designed · is built · be fulfilled |
| 현재완료 have/has + 과거분사 — 과거의 일이 지금도 관련이 있을 때 | have experienced · have come |
쉐도잉이란? 영어 실력을 빠르게 키우는 과학적 방법
쉐도잉(Shadowing)은 원래 전문 통역사 훈련을 위해 개발된 언어 학습 기법으로, 다언어 학자인 Dr. Alexander Arguelles에 의해 대중화된 방법입니다. 핵심 원리는 간단하지만 매우 강력합니다: 원어민의 영어를 들으면서 1~2초의 짧은 지연으로 즉시 소리 내어 따라 말하는 것——마치 '그림자(shadow)'처럼 화자를 따라가는 것입니다. 문법 공부나 수동적인 청취와 달리, 쉐도잉은 뇌와 입 근육이 동시에 실시간으로 영어를 처리하고 재현하도록 훈련합니다. 연구에 따르면 이 방법은 발음 정확도, 억양, 리듬, 연음, 청취력, 말하기 유창성을 크게 향상시킵니다. IELTS 스피킹 준비와 자연스러운 영어 소통을 원하는 분들에게 특히 효과적입니다.