Практика Shadowing: What Is A Quality Management System (QMS) | Introduction To Quality Management System | Simplilearn - Изучайте разговорный английский по видео
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Hi everyone and welcome to this video on what is quality management.
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As we all know, project management is all about getting things done and doing it well.
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And that's where quality management comes in.
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Quality management is like the secret ingredient that helps us make sure that our projects are top notch from start to finish.
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Just like we use recipes to make sure that our cookies come out just right, Quality management helps us make sure that our projects are on the right track.
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It's like having a recipe for success.
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Quality management is all about making sure
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that everything we do meets the customer needs and that everything is done in the right way.
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We need to plan and manage quality from the very beginning of the project all the way through to the end.
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It's a little bit like having a quality control inspector checking our work, but it's really important because it helps us make sure
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that everything is done right and that our customers get exactly what they need.
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In this video, we are going to discuss about what is quality management.
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But before that, if you enjoy watching these videos and find them attractive, then subscribe to our YouTube channel because we bring you the very best videos daily.
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Also, press the bell icon to never miss any updates from Simply Learn.
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Are you ready to take your project management skills to the next level?
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Well, look no further.
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Introducing Simply Learn's postgraduate program in project management.
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This comprehensive certificate program is designed to equip you with the essential skills
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and knowledge needed to excel in the field of project managing.
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This program covers a wide range of topics, including strategizing and management in project, program risk, quality complexity management,
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customer-centered digital transformation, PMO implementation, and agile and scrum skills.
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By completing this course, you will have the opportunity to earn 146 professional development units for maintaining CCR and PMI certification.
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It's a comprehensive package that ensures you are well-equipped for success in the project management field.
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In this project management certificate program, you will learn about the operational and leadership skills required to deliver large, complex, transformational projects.
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This project management program includes an industry-aligned project and one capstone project to showcase your skills to the hiring manager.
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So what are you waiting for?
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Find the course link mentioned in the description box below.
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Without any further delay, let's get started.
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Imagine you're a customer excitedly unboxing a brand new gadget, but as you start using it,
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you encounter numerous issues like glitches and poor performance and frustrating user experiences.
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Now imagine the opposite, a seamless, reliable, and satisfying experience.
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What makes the difference?
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That's where Quality Management System comes into play.
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Quality Management System, or QMS, is a set of processes,
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policies, and procedures that ensures that an organization consistently delivers products or services that meet or exceed customer expectations.
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It's like a well-choreographed dance, guiding every step of the way towards perfection.
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A QMS is built on several key elements, like quality planning, control assurance, and improvement.
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So let's break them down.
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The first key element in QMS is the customer requirement.
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Customer requirements refers to the expectations, needs, and specifications of customers regarding the products or service provided by an organization.
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Understanding and meeting customer requirements is a fundamental aspect of quality management.
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Next comes quality planning.
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Quality planning is the foundation of a QMS.
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It involves defining clear objectives, setting new quality standards, and identifying the resources needed to achieve them.
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They think of this as starting the course for success.
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Next is quality control.
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Quality control ensures that products or services meet the defined standards.
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It involves inspections, tests, and measurements throughout the production process.
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Like a vigilant guardian, it catches any defects or deviations from the norm.
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Quality assurance goes beyond just catching mistakes.
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It focuses on preventing them in the first place.
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It involves establishing systems and procedures to ensure quality is built into every step of the process, from design to delivery.
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Continuous improvement is the secret ingredient that keeps a QMS thriving.
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It is all about embracing change, gathering feedback, analyzing data, and making iterative enhancements.
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With continuous improvement, organizations can stay ahead of the curve and continually exceed expectations.
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All these features need to be fulfilled in order to manage or deliver a great product or service to satisfy the customer.
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Now, let's understand the principles and elements of a quality management system.
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Customer Focus The primary focus of a QMS is to understand and meet customer requirements.
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By placing the customer at the center of all the processes and decisions,
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organizations can ensure that their products or services consistently deliver value and exceed customer expectations.
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Leadership Effective leadership is essential for establishing a quality-focused culture within an organization.
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Leaders provide a clear vision, set quality objectives, and foster a supportive environment where employees are motivated to contribute to the QMS.
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Involvement of people Recognizing that employees are the driving force behind quality, a QMS encourages the involvement and empowerment of people at all levels.
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Engaged and well-trained employees contribute their skills, knowledge, and expertise to improve processes and drive continuous improvement.
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Process Approach A QMS adopts a process-oriented approach,
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viewing activities as interconnected processes that collectively contribute to the achievement of quality objectives.
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By identifying and managing these processes, organizations can streamline operations, improve efficiency, and enhance overall performance.
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Systematic Approach to Management A QMS emphasizes the importance of systematic approach to managing quality.
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It involves identifying, analyzing, and managing interrelated processes to ensure consistency, reliability, and effectiveness throughout the organization.
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Continual Improvement Continuous improvement is the core of a QMS.
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Organizations actively seek opportunities for enhancement, gather data and feedback, and implement changes to enhance their products, processes, and systems.
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Through ongoing learning and adaptations, organizations strive for excellence.
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Factual Decision Making Decisions within a QMS are based on factual analysis and data-driven insight rather than assumptions or personal opinions.
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Organizations collect, analyze, and interpret data to make informed decisions that lead to better outcomes and improved performance.
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Mutually beneficial supplier relationships.
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A QMS recognizes the importance of strong relationships with suppliers.
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Collaborative partnerships based on shared goals and trust enable organizations to work closely with suppliers to ensure the quality of incoming materials,
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enhance supply chain efficiency, and deliver value to customers.
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By embracing these principles, organizations can establish a robust QMS that drives continuous improvement, customer satisfaction, and sustainable success.
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So let's take a minute here
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and hear from our learners who have experienced massive success in their careers through a postgraduate program in Project Management.
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Why bother with a QMS?
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Well, the benefits of a QMS are numerous.
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Enhanced customer satisfaction.
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A QMS ensures that Customers receive products or services that consistently meet their needs and expectations, leading to delighted customers who keep coming back for more.
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Increased efficiency and cost savings.
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By streamlining processes, reducing waste, and eliminating errors, a QMS helps organizations operate more efficiently,
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resulting in significant cost saving and improved profitability.
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Regulatory compliance.
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In industries with strict regulations, a QMS becomes invaluable.
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It helps organizations stay in compliance, avoid penalties, and build trust with regulatory bodies.
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And with that, we have come to the end of this video on quality management systems.
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From quality planning to continuous improvement, a well-implemented QMS can revolutionize any organization, setting the stage for unparalleled success.
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That's all for this video.
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I hope you found this video useful.
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If you still have questions regarding this topic, please feel free to drop them down in the comment section below
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and our team of experts will definitely answer them for you.
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Thank you so much for being here today and we'll see you next time.
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Until then, keep learning and stay tuned to Simply Learn.
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Hi there.
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If you like this video, subscribe to the Simply Learn YouTube channel and click here to watch similar videos.
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To nerd up and get certified, click here.
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Лексика и советы по произношению к этому уроку
В этом видео 102 предложений и 1342 слов для шедоуинга. Речь длится 8:49. Говорящий говорит в естественном темпе, около 152 слов в минуту, близком к повседневной речи. Только 78% слов входят в 3000 самых частых слов английского языка, поэтому лексика сложная.
Ключевая лексика этого видео
15 менее частых слов из видео с произношением и значением:
- continuous /kənˈtɪn.juː.əs/ (прилагательное) — непреры́вный. Without stopping; without a break, cessation, or interruption.
- expectation /ˌɛk.spɛkˈteɪ.ʃən/ (существительное) — ожида́ние. The act or state of expecting or looking forward to an event as about to happen.
- involve /ɪnˈvɑlv/ (глагол) — каса́ться, косну́ться. To have (something) as a component or a related part; to comprise, to include.
- requirement /ɹɪˈkwaɪɹmənt/ (существительное) — необходи́мость, тре́бование. A necessity or prerequisite; something required or obligatory. Its adpositions are generally of in relation to who or what has given it, on in relation to whom…
- enhance /ɪnˈhæns/ (глагол) — увели́чивать, увели́чить. To augment or make something greater.
- establish /ɪˈstæb.lɪʃ/ (глагол) — устана́вливать, установи́ть. To make stable or firm; to confirm.
- efficiency /ɪˈfɪʃ.ən.si/ (существительное) — эффекти́вность. The extent to which a resource is used for the intended purpose.
- objective /ɒbˈd͡ʒɛk.tɪv/ (существительное) — объе́кт. A material object that physically exists.
- contribute /kənˈtɹɪb.jut/ (глагол) — де́лать поже́ртвования, де́лать взно́сы. To give something that is or becomes part of a larger whole.
- consistently /kənˈsɪstəntli/ (наречие) — после́довательно. In a consistent manner.
- exceed /ɪkˈsiːd/ (глагол) — превосходи́ть. To be larger, greater than (something).
- analyze /ˈæn.əˌlaɪz/ (глагол) — анализи́ровать, проанализи́ровать. To subject to analysis.
- supplier /səˈplaɪə/ (существительное) — поставщи́к, поставщи́ца. One who supplies; a provider.
- topic /ˈtɑpɪk/ (существительное) — те́ма, предме́т. A subject; a theme; a category or general area of interest.
- procedure /pɹəˈsiː.d͡ʒə/ (существительное) — процеду́ра, ме́тод. A particular method for performing a task.
Фразовые глаголы, которые вы услышите
- come in /ˌkʌm ˈɪn/ (глагол) — вступа́ть, вступи́ть. To enter.
- come out /ˌkʌm ˈaʊt/ (глагол) — выходи́ть, вы́йти. To be discovered; to be revealed.
- do in (глагол) — прико́нчить. To kill or end; to defeat.
Произношение, на которое стоит обратить внимание
- Звуки «th»: gather /ˈɡæðɚ/, bother /ˈbɑðɚ/, thrive /θɹajv/
- Звуки «sh» и «zh»: expectation /ˌɛk.spɛkˈteɪ.ʃən/, establish /ɪˈstæb.lɪʃ/, efficiency /ɪˈfɪʃ.ən.si/, satisfaction /sætɪsˈfækʃən/, assurance /əˈʃʊɹəns/
- Длинные слова — следите за ударением: continuous /kənˈtɪn.juː.əs/, expectation /ˌɛk.spɛkˈteɪ.ʃən/, efficiency /ɪˈfɪʃ.ən.si/, consistently /kənˈsɪstəntli/, comprehensive /ˌkɑm.pɹəˈhɛn.sɪv/
Как заниматься с этим видео
- Прослушайте всё видео один раз молча и выпишите незнакомые слова.
- Начните со скорости 0,75×, повторяйте предложение за предложением и вернитесь к обычной скорости, когда станет легко.
- Запишите себя и сравните с оригиналом, обращая внимание на такие слова, как continuous, expectation, involve.
Грамматика в этом видео
Конструкции, которые говорящий использует чаще всего, с точными словами из видео:
| Конструкция | В видео |
|---|---|
| Пассивный залог be + причастие прошедшего времени — важно, что происходит, а не кто это делает | is designed · is built · be fulfilled |
| Present Perfect have/has + причастие прошедшего времени — прошлое действие, важное сейчас | have experienced · have come |
Что такое техника Shadowing?
Shadowing — это научно обоснованная техника изучения языка, изначально разработанная для подготовки профессиональных переводчиков и популяризированная полиглотом доктором Александром Аргуэльесом. Метод прост, но эффективен: вы слушаете аудио на английском от носителей языка и немедленно повторяете вслух — как тень, следующая за говорящим с задержкой в 1–2 секунды. В отличие от пассивного прослушивания или грамматических упражнений, Shadowing заставляет мозг и мышцы рта одновременно обрабатывать и воспроизводить реальные речевые паттерны. Исследования показывают, что это значительно улучшает точность произношения, интонацию, ритм, связную речь, понимание на слух и беглость речи — что делает его одним из самых эффективных методов для подготовки к IELTS Speaking и реального общения на английском.