Shadowing Practice: Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1 - Learn English Speaking with Video
Les maken...
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IELTS Listening, version 58248 You will hear a number of different recordings,
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and you will have to answer questions on what you hear.
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There will be time for you to read the instructions and questions, and you will have a chance to check your work.
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All the recordings will be played once only.
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The test is in four sections.
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Write all your answers in the Listening Question Booklet.
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At the end of the test, you will be given 10 minutes to transfer your answers to an answer sheet.
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Now turn to Section 1 on page 2 of your question booklet.
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Section 1 You will hear a telephone conversation between a travel agent and a customer.
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First, you have some time to look at questions 1 to 6 on page 2.
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You will see that there is an example that has been done for you.
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On this occasion only, the conversation relating to this will be played first.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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The customer wants to travel to Dubai.
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So, Dubai has been written in the space.
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Now we shall begin.
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You should answer the questions as you listen because you will not hear the recording a second time.
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Listen carefully and answer questions 1 to 6.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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Our computers are down, so what I can do is take some details about you and your travel plans.
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then when everything's okay again I can call you back, alright?
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Okay then.
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Right.
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So, some details first.
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Your name was Sarah Carter, wasn't it?
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That's right.
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And can I take a contact phone number?
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07 958 847 222.
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Now, I'll probably need to get back to you on this.
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Shall I call you back tomorrow morning?
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Oh, I work on Wednesdays.
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Can you call me back on Thursday before 12?
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Fine.
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OK, so, Mrs Carter, how many tickets will you need?
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Three adults and four children.
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So, seven altogether.
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Are all the children under the age of 14?
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They are, yes.
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Which date do you wish to travel on?
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Well, we definitely need to be there for the 24th.
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So, if we leave the UK on the 22nd, we'll have time to recover on the 23rd.
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So, the 22nd of October?
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Not this month.
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Next month.
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November.
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Right.
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And I assume these are return tickets?
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Yes, we want to fly back on the Tuesday.
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Is that the 25th or the 26th?
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It's the 25th, so it's going to be a short holiday.
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We're going to a wedding.
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We're not going for a holiday.
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Oh, that's nice.
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Now, do any travellers have any special requirements?
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You know, special assistance with mobility and that sort of thing.
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Oh, well, actually, yes.
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My son's to cheese.
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It makes him really, really ill.
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Fine.
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So, as soon as I can, I'll look into finding some tickets for you.
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Before you hear the rest of the conversation, you have some time to look at questions 7 to 10 on page 2.
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Now listen and answer questions 7 to 10.
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Now, I wonder if I could just ask you a couple of questions as part of our market research.
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Would you be happy to do that?
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Will this take long?
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Just a couple of minutes, that's all.
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OK.
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So, how many foreign visits have you made in the last 12 months?
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About six, I suppose.
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And where was your last foreign trip?
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Well, I was in Egypt in May, then most recently India.
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Oh, nice.
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Yes, I'm off for some IT training in Bangalore next month, actually.
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And was that a vacation?
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I'd love to go back there for a holiday, but it was for business this time.
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And I presume you use the internet?
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I do, yes.
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And so you've seen our website?
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Yes, I had a look this morning, actually.
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Well, we had it redesigned a month ago and we're keen to get feedback on how our customers find it, so...
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Oh right, er, OK, well, I have to say I found it terribly slow, so I just gave up and thought I'd give you a call.
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Oh, well, I'm sorry to hear that, but yes, it does happen sometimes.
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Would it be OK for us to email you with any promotional offers?
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I suppose so.
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Well, OK.
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My address is carter.s at speedtech.com.
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Is that S-P-E-E-D-T-E-C-H?
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Yes.
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That's great.
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And can I ask how you found out about Bakewell Travel?
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That is the end of Section 1.
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You now have half a minute to check your answers.
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Now turn to section 2 on page 3.
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Thank you.
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Woordenschat en spreektips bij deze les
Deze spreekles op niveau B1 is gebaseerd op de video “Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1”. Deze woorden komen het vaakst terug: answer, travel, hear, carter, tickets. Deze video bevat 101 zinnen en 797 woorden om na te spreken. Het gesproken deel duurt 7:20. De spreker praat langzaam, ongeveer 109 woorden per minuut, zodat je tijd hebt om elke klank na te doen. 86% van de woorden hoort bij de 3.000 meest gebruikte Engelse woorden; de rest kun je beter vooraf bekijken. 24 van de 101 zinnen zijn vragen, dus het is goede oefening voor vraagintonatie en korte antwoorden.
Belangrijke woorden in deze video
De 10 moeilijkste woorden uit de video, met uitspraak en betekenis:
| Woord | Uitspraak | Betekenis |
|---|---|---|
| booklet zelfstandig naamwoord | /ˈbʊk.lət/ | boekje, pamflet |
| traveller zelfstandig naamwoord | /ˈtɹævəlɚ/ | reiziger, reizigster |
| presume werkwoord | /pɹɪˈz(j)um/ | veronderstellen |
| altogether bijwoord | /ɔl.tuˈɡɛð.ɚ/ | geheel, totaal |
| keen bijvoeglijk naamwoord | /kin/ | scherp |
| instruction zelfstandig naamwoord | /ɪnˈstɹʌkʃən/ | onderwijs |
| relate werkwoord | /ɹɪˈleɪt/ | vertellen |
| requirement zelfstandig naamwoord | /ɹɪˈkwaɪɹmənt/ | vereiste, plicht |
| recover werkwoord | /ɹɪˈkʌvɚ/ | terugwinnen |
| feedback zelfstandig naamwoord | /ˈfiːdˌbæk/ | terugkoppeling |
Phrasal verbs die je zult horen
| Woord | Betekenis |
|---|---|
| give up werkwoord | zich overgeven |
| go back werkwoord | teruggaan |
Zinnen om te herhalen
Korte, volledige zinnen uit de video die je in alledaagse gesprekken kunt gebruiken:
- How can I help?
- Your name was Sarah Carter, wasn't it?
- Shall I call you back tomorrow morning?
- Which date do you wish to travel on?
- Would you be happy to do that?
Grammatica in deze video
De structuren die de spreker het meest gebruikt, met de exacte woorden uit de video:
| Structuur | In de video |
|---|---|
| Lijdende vorm be + voltooid deelwoord — het gaat om wat er gebeurt, niet om wie het doet | will be played · will be given · has been done |
| Present perfect have/has + voltooid deelwoord — iets uit het verleden dat nu nog telt | has been done · has been written · you've seen |
| Toekomst met “will” will + werkwoord — een besluit, belofte of voorspelling | will hear · will have · will be |
| Verplichting: must / have to / need to zeggen dat iets nodig is | have to answer · need to get · need to be |
Uitspraak om op te letten
De spreker gebruikt 12 samentrekkingen en verkorte vormen, zoals we're, I'd, I'll. Spreek ze kort uit, zoals je ze hoort.
- De klanken “sh” en “zh”: promotional /pɹəˈmoʊʃənəl/, instruction /ɪnˈstɹʌkʃən/
- Lange woorden — let op de klemtoon: promotional /pɹəˈmoʊʃənəl/, mobility /mə(ʊ)ˈbɪlɪti/, altogether /ɔl.tuˈɡɛð.ɚ/
Zo oefen je met deze video
- Luister de hele video één keer zonder te spreken en noteer de woorden die je niet kent.
- Spreek zin voor zin na op normale snelheid en herhaal elke zin tot je ritme gelijk is aan dat van de spreker.
- Neem jezelf op en vergelijk met het origineel; let daarbij op woorden als booklet, traveller, presume.
Wat is de Shadowing-techniek?
Shadowing is een wetenschappelijk onderbouwde taalleermethode die oorspronkelijk is ontwikkeld voor professionele tolkentraining en gepopulariseerd door polyglot Dr. Alexander Arguelles. De methode is eenvoudig maar krachtig: je luistert naar native Engelse audio en herhaalt het onmiddellijk hardop — als een schaduw die de spreker volgt met slechts 1–2 seconden vertraging. In tegenstelling tot passief luisteren of grammaticadrills, dwingt shadowing je hersenen en mondspieren om echte spraakpatronen tegelijkertijd te verwerken en te reproduceren. Onderzoek toont aan dat het de uitspraaknauwkeurigheid, intonatie, ritme, verbonden spraak, luisterbegrip en spreekvaardigheid aanzienlijk verbetert — waardoor het een van de meest effectieve methoden is voor IELTS Speaking-voorbereiding en echte Engelse communicatie.