Pratique du Shadowing: Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1 - Apprendre l'anglais à l'oral avec la vidéo
Création de la leçon...
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IELTS Listening, version 58248 You will hear a number of different recordings,
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and you will have to answer questions on what you hear.
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There will be time for you to read the instructions and questions, and you will have a chance to check your work.
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All the recordings will be played once only.
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The test is in four sections.
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Write all your answers in the Listening Question Booklet.
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At the end of the test, you will be given 10 minutes to transfer your answers to an answer sheet.
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Now turn to Section 1 on page 2 of your question booklet.
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Section 1 You will hear a telephone conversation between a travel agent and a customer.
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First, you have some time to look at questions 1 to 6 on page 2.
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You will see that there is an example that has been done for you.
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On this occasion only, the conversation relating to this will be played first.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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The customer wants to travel to Dubai.
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So, Dubai has been written in the space.
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Now we shall begin.
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You should answer the questions as you listen because you will not hear the recording a second time.
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Listen carefully and answer questions 1 to 6.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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Our computers are down, so what I can do is take some details about you and your travel plans.
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then when everything's okay again I can call you back, alright?
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Okay then.
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Right.
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So, some details first.
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Your name was Sarah Carter, wasn't it?
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That's right.
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And can I take a contact phone number?
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07 958 847 222.
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Now, I'll probably need to get back to you on this.
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Shall I call you back tomorrow morning?
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Oh, I work on Wednesdays.
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Can you call me back on Thursday before 12?
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Fine.
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OK, so, Mrs Carter, how many tickets will you need?
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Three adults and four children.
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So, seven altogether.
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Are all the children under the age of 14?
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They are, yes.
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Which date do you wish to travel on?
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Well, we definitely need to be there for the 24th.
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So, if we leave the UK on the 22nd, we'll have time to recover on the 23rd.
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So, the 22nd of October?
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Not this month.
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Next month.
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November.
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Right.
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And I assume these are return tickets?
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Yes, we want to fly back on the Tuesday.
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Is that the 25th or the 26th?
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It's the 25th, so it's going to be a short holiday.
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We're going to a wedding.
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We're not going for a holiday.
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Oh, that's nice.
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Now, do any travellers have any special requirements?
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You know, special assistance with mobility and that sort of thing.
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Oh, well, actually, yes.
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My son's to cheese.
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It makes him really, really ill.
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Fine.
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So, as soon as I can, I'll look into finding some tickets for you.
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Before you hear the rest of the conversation, you have some time to look at questions 7 to 10 on page 2.
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Now listen and answer questions 7 to 10.
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Now, I wonder if I could just ask you a couple of questions as part of our market research.
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Would you be happy to do that?
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Will this take long?
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Just a couple of minutes, that's all.
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OK.
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So, how many foreign visits have you made in the last 12 months?
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About six, I suppose.
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And where was your last foreign trip?
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Well, I was in Egypt in May, then most recently India.
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Oh, nice.
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Yes, I'm off for some IT training in Bangalore next month, actually.
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And was that a vacation?
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I'd love to go back there for a holiday, but it was for business this time.
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And I presume you use the internet?
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I do, yes.
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And so you've seen our website?
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Yes, I had a look this morning, actually.
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Well, we had it redesigned a month ago and we're keen to get feedback on how our customers find it, so...
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Oh right, er, OK, well, I have to say I found it terribly slow, so I just gave up and thought I'd give you a call.
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Oh, well, I'm sorry to hear that, but yes, it does happen sometimes.
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Would it be OK for us to email you with any promotional offers?
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I suppose so.
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Well, OK.
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My address is carter.s at speedtech.com.
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Is that S-P-E-E-D-T-E-C-H?
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Yes.
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That's great.
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And can I ask how you found out about Bakewell Travel?
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That is the end of Section 1.
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You now have half a minute to check your answers.
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Now turn to section 2 on page 3.
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Thank you.
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Vocabulaire et conseils d’expression pour cette leçon
Cette leçon d’expression orale de niveau B1 s’appuie sur la vidéo « Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1 ». Les mots qui reviennent le plus souvent : answer, travel, hear, carter, tickets. Cette vidéo contient 101 phrases et 797 mots à répéter en shadowing. La partie parlée dure 7:20. Le locuteur parle lentement, environ 109 mots par minute, ce qui laisse le temps d’imiter chaque son. 86 % des mots font partie des 3 000 mots les plus courants en anglais ; le reste mérite d’être vu avant de commencer. 24 de ses 101 phrases sont des questions : un bon entraînement pour l’intonation interrogative et les réponses courtes.
Vocabulaire clé de cette vidéo
Les 11 mots les plus avancés de la vidéo, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| booklet nom | /ˈbʊk.lət/ | livret, brochure |
| traveller nom | /ˈtɹævəlɚ/ | voyageur, voyageuse |
| presume verbe | /pɹɪˈz(j)um/ | présumer, supposer |
| promotional adjectif | /pɹəˈmoʊʃənəl/ | publicitaire, promotionnel |
| terribly adverbe | /ˈtɛɹ.ɪ.bli/ | terriblement |
| mobility nom | /mə(ʊ)ˈbɪlɪti/ | mobilité |
| altogether adverbe | /ɔl.tuˈɡɛð.ɚ/ | complètement |
| instruction nom | /ɪnˈstɹʌkʃən/ | instruction |
| requirement nom | /ɹɪˈkwaɪɹmənt/ | exigence, besoin |
| recover verbe | /ɹɪˈkʌvɚ/ | recouvrer |
| feedback nom | /ˈfiːdˌbæk/ | évaluation, réaction |
Les verbes à particule que vous entendrez
| Mot | Sens |
|---|---|
| give up verbe | se rendre |
| go back verbe | rentrer, retourner |
Des phrases à répéter
Des phrases courtes et complètes de la vidéo, à réutiliser dans la conversation de tous les jours :
- How can I help?
- Your name was Sarah Carter, wasn't it?
- Shall I call you back tomorrow morning?
- Which date do you wish to travel on?
- Would you be happy to do that?
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | will be played · will be given · has been done |
| Present perfect have/has + participe passé — une action passée qui compte encore maintenant | has been done · has been written · you've seen |
| Futur avec « will » will + verbe — une décision, une promesse ou une prédiction | will hear · will have · will be |
| Obligation : must / have to / need to dire qu’une chose est nécessaire | have to answer · need to get · need to be |
Prononciation à surveiller
Le locuteur utilise 12 contractions et formes réduites, comme we're, I'd, I'll. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « sh » et « zh »: promotional /pɹəˈmoʊʃənəl/, instruction /ɪnˈstɹʌkʃən/
- Mots longs — placez bien l’accent: promotional /pɹəˈmoʊʃənəl/, mobility /mə(ʊ)ˈbɪlɪti/, altogether /ɔl.tuˈɡɛð.ɚ/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Répétez phrase par phrase à vitesse normale, en reprenant chacune jusqu’à ce que votre rythme corresponde à celui du locuteur.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme booklet, traveller, presume.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.