Shadowing Practice: Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1 - Learn English Speaking with Video
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IELTS Listening, version 58248 You will hear a number of different recordings,
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and you will have to answer questions on what you hear.
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There will be time for you to read the instructions and questions, and you will have a chance to check your work.
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All the recordings will be played once only.
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The test is in four sections.
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Write all your answers in the Listening Question Booklet.
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At the end of the test, you will be given 10 minutes to transfer your answers to an answer sheet.
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Now turn to Section 1 on page 2 of your question booklet.
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Section 1 You will hear a telephone conversation between a travel agent and a customer.
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First, you have some time to look at questions 1 to 6 on page 2.
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You will see that there is an example that has been done for you.
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On this occasion only, the conversation relating to this will be played first.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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The customer wants to travel to Dubai.
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So, Dubai has been written in the space.
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Now we shall begin.
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You should answer the questions as you listen because you will not hear the recording a second time.
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Listen carefully and answer questions 1 to 6.
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Hello, Bakewell Travel.
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How can I help?
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Oh, hello.
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My name's Sarah Carter.
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I wonder if you could tell me about the price of plane tickets to Dubai.
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Our computers are down, so what I can do is take some details about you and your travel plans.
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then when everything's okay again I can call you back, alright?
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Okay then.
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Right.
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So, some details first.
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Your name was Sarah Carter, wasn't it?
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That's right.
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And can I take a contact phone number?
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07 958 847 222.
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Now, I'll probably need to get back to you on this.
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Shall I call you back tomorrow morning?
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Oh, I work on Wednesdays.
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Can you call me back on Thursday before 12?
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Fine.
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OK, so, Mrs Carter, how many tickets will you need?
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Three adults and four children.
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So, seven altogether.
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Are all the children under the age of 14?
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They are, yes.
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Which date do you wish to travel on?
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Well, we definitely need to be there for the 24th.
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So, if we leave the UK on the 22nd, we'll have time to recover on the 23rd.
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So, the 22nd of October?
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Not this month.
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Next month.
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November.
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Right.
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And I assume these are return tickets?
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Yes, we want to fly back on the Tuesday.
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Is that the 25th or the 26th?
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It's the 25th, so it's going to be a short holiday.
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We're going to a wedding.
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We're not going for a holiday.
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Oh, that's nice.
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Now, do any travellers have any special requirements?
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You know, special assistance with mobility and that sort of thing.
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Oh, well, actually, yes.
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My son's to cheese.
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It makes him really, really ill.
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Fine.
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So, as soon as I can, I'll look into finding some tickets for you.
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Before you hear the rest of the conversation, you have some time to look at questions 7 to 10 on page 2.
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Now listen and answer questions 7 to 10.
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Now, I wonder if I could just ask you a couple of questions as part of our market research.
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Would you be happy to do that?
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Will this take long?
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Just a couple of minutes, that's all.
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OK.
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So, how many foreign visits have you made in the last 12 months?
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About six, I suppose.
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And where was your last foreign trip?
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Well, I was in Egypt in May, then most recently India.
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Oh, nice.
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Yes, I'm off for some IT training in Bangalore next month, actually.
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And was that a vacation?
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I'd love to go back there for a holiday, but it was for business this time.
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And I presume you use the internet?
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I do, yes.
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And so you've seen our website?
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Yes, I had a look this morning, actually.
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Well, we had it redesigned a month ago and we're keen to get feedback on how our customers find it, so...
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Oh right, er, OK, well, I have to say I found it terribly slow, so I just gave up and thought I'd give you a call.
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Oh, well, I'm sorry to hear that, but yes, it does happen sometimes.
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Would it be OK for us to email you with any promotional offers?
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I suppose so.
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Well, OK.
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My address is carter.s at speedtech.com.
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Is that S-P-E-E-D-T-E-C-H?
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Yes.
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That's great.
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And can I ask how you found out about Bakewell Travel?
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That is the end of Section 1.
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You now have half a minute to check your answers.
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Now turn to section 2 on page 3.
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Thank you.
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Vocabulario y notas de pronunciación para esta lección
Esta lección de conversación de nivel B1 se basa en el vídeo “Customer Booking Request Form: IELTS LISTENING Vol 5 Test 4 Section 1”. Las palabras que más se repiten: answer, travel, hear, carter, tickets. Este vídeo tiene 101 frases y 797 palabras para practicar shadowing. La parte hablada dura 7:20. El hablante habla despacio, unas 109 palabras por minuto, así que hay tiempo para imitar cada sonido. El 86 % de las palabras está entre las 3.000 más comunes del inglés; conviene repasar el resto antes de empezar. 24 de sus 101 frases son preguntas, así que sirve para practicar la entonación de las preguntas y las respuestas cortas.
Vocabulario clave de este vídeo
Las 12 palabras más avanzadas del vídeo, con su pronunciación y significado:
| Palabra | Pronunciación | Significado |
|---|---|---|
| booklet sustantivo | /ˈbʊk.lət/ | libreto, cuadernillo |
| redesign sustantivo | /ˌɹiː.dɪˈzaɪn/ | rediseño |
| traveller sustantivo | /ˈtɹævəlɚ/ | viajero, viajera |
| presume verbo | /pɹɪˈz(j)um/ | presumir |
| terribly adverbio | /ˈtɛɹ.ɪ.bli/ | rematadamente |
| mobility sustantivo | /mə(ʊ)ˈbɪlɪti/ | movilidad |
| altogether adverbio | /ɔl.tuˈɡɛð.ɚ/ | por completo |
| keen adjetivo | /kin/ | entusiasta, ardoroso |
| instruction sustantivo | /ɪnˈstɹʌkʃən/ | instrucción |
| relate verbo | /ɹɪˈleɪt/ | relatar |
| requirement sustantivo | /ɹɪˈkwaɪɹmənt/ | exigencia, requisito |
| feedback sustantivo | /ˈfiːdˌbæk/ | valoración, comentario |
Phrasal verbs que vas a escuchar
| Palabra | Significado |
|---|---|
| get back to verbo | responder / contestar (en un rato), volver / tornar a contactar |
| give up verbo | rendirse, entregar |
Frases que vale la pena repetir
Frases cortas y completas del vídeo que puedes reutilizar en la conversación diaria:
- How can I help?
- Your name was Sarah Carter, wasn't it?
- Shall I call you back tomorrow morning?
- Which date do you wish to travel on?
- Would you be happy to do that?
Gramática en este vídeo
Las estructuras que más usa el hablante, con las palabras exactas del vídeo:
| Estructura | En el vídeo |
|---|---|
| Voz pasiva be + participio pasado — importa lo que ocurre, no quién lo hace | will be played · will be given · has been done |
| Present perfect have/has + participio pasado — una acción pasada que sigue importando ahora | has been done · has been written · you've seen |
| Futuro con “will” will + verbo — una decisión, una promesa o una predicción | will hear · will have · will be |
| Obligación: must / have to / need to decir que algo es necesario | have to answer · need to get · need to be |
Pronunciación a tener en cuenta
El hablante usa 12 contracciones y formas reducidas, como we're, I'd, I'll. Dilas en su forma corta, tal como las oyes.
- Los sonidos de “sh” y “zh”: promotional /pɹəˈmoʊʃənəl/, instruction /ɪnˈstɹʌkʃən/
- Palabras largas — cuida el acento: promotional /pɹəˈmoʊʃənəl/, mobility /mə(ʊ)ˈbɪlɪti/, altogether /ɔl.tuˈɡɛð.ɚ/
Cómo practicar con este vídeo
- Escucha el vídeo entero una vez sin hablar y anota las palabras que no conoces.
- Haz shadowing frase por frase a velocidad normal, repitiendo cada una hasta que tu ritmo coincida con el del hablante.
- Grábate y compara con el original, prestando atención a palabras como booklet, redesign, traveller.
¿Qué es la Técnica de Shadowing?
Shadowing es una técnica de aprendizaje de idiomas respaldada por la ciencia, desarrollada originalmente para la formación de intérpretes profesionales y popularizada por el políglota Dr. Alexander Arguelles. El método es simple pero poderoso: escuchas audio en inglés nativo y lo repites en voz alta de inmediato, como una sombra que sigue al hablante con solo 1-2 segundos de retraso. A diferencia de la escucha pasiva o los ejercicios de gramática, el shadowing obliga a tu cerebro y músculos de la boca a procesar y reproducir simultáneamente patrones de habla reales. Las investigaciones muestran que mejora significativamente la precisión de la pronunciación, la entonación, el ritmo, el habla conectada, la comprensión auditiva y la fluidez al hablar, convirtiéndola en una de las metodologías más efectivas para la preparación del IELTS Speaking y la comunicación en inglés en el mundo real.