Shadowing Practice: Tactics for Listening Third Edition Expanding Unit 16 Phone Message - Learn English Speaking with Video

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Listening One.
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One.
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Hey George, this is Sam calling.
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I just wanted to say how happy I was to hear about your promotion.
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That's great news.
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You really deserve it.
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Two.
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Hi, Terry.
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It's Paula.
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I am so sorry I wasn't able to come to your party.
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I heard it was really fun.
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Unfortunately, I got food poisoning and I just couldn't make it.
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3. Hello, this is Dr. Simpson's office calling for Mrs. Graham.
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This is just to remind you that you have an appointment on Friday at 2 :30.
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4. This is Mr. Kent from Washington High School.
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I am calling about Tracy.
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Unfortunately, she has been absent from school again.
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Could you please call me back to confirm that she has an excuse to miss school?
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5. Hey, it's Wendy.
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It's Andrea's birthday on Friday.
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I was thinking maybe we could organize a surprise party for her.
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What do you think?
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6. David.
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This is Kayla.
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How are you?
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Are you doing anything on Saturday?
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There's a great jazz group in town.
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I know you're into jazz.
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So I thought you might like to go.
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Listening to 1.
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Rob, this is Olivia calling.
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It's 2 :30.
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You said you'd meet me at 1 :30 in front of the restaurant.
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Well, I'm not going to wait any longer.
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And please don't bother calling me again.
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2. Hi, this is Nathan from the computer store.
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I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it.
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It looks like you're going to have to get a new hard drive or a new computer.
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Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
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3. Paul, this is Anne.
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It's 8 p .m and I'm still tied up at the office, so I don't think I'll be able to join you for dinner tonight.
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I feel really bad about it, but we'll definitely have dinner tomorrow night, promise, bye.
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4. This is Brandon King from apartment 1201.
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Calling for Kelly.
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I'm afraid I had a slight accident in the parking lot and did some damage to your car.
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I'm really sorry about it but I'm sure that my insurance company will pay for the repairs.
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Please give me a call when you get in.
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You can reach me at 555 -4026.
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5. Hi, Donna.
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It's me, Emily.
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You'll never guess where I am.
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I'm at the airport with George and the kids.
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All four of us are here this time.
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Isn't that great?
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Hope you've got enough room for us!
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We'll be at your place by 6 o 'clock.
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Don't worry about dinner.
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We can just send out for some pizza.
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Our treat!
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6. Hello, I'm calling for the Burtons.
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This is Mrs. Parker from across the street.
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Your daughter got into my yard today and picked half my flowers.
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I'd say it's going to cost about $250 to replace them not to mention my time and effort.
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Call me as soon as you get this message.
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The number is 916 -5741.
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Listening to 1.
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Rob, this is Olivia calling.
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It's 2 :30.
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You said you'd meet me at 1 :30 in front of the restaurant.
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Well, I'm not going to wait any longer.
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And please don't bother calling me again.
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Two.
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Hi, this is Nathan from the Computer Store.
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I've been trying to repair your hard drive, but unfortunately, I'm unable to fix it.
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It looks like you're going to have to get a new hard drive or a new computer.
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Let me know when you want to come in to pick up your laptop, and I can help you decide what to do next.
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3. Paul, this is Anne, it's 8 :00 PM and I'm still tied up at the office.
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So I don't think I'll be able to join you for dinner tonight.
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I feel really bad about it, but we'll definitely have dinner tomorrow night, promise.
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Bye.
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4. This is Brandon King from apartment 1201.
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Calling for Kelly.
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I'm afraid I had a slight accident in the parking lot and did some damage to your car.
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I'm really sorry about it but I'm sure that my insurance company will pay for the repairs.
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Please give me a call when you get in.
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You can reach me at 555 -4026.
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5. Hi, Donna.
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It's me, Emily.
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You'll never guess where I am.
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I'm at the airport with George and the kids.
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All four of us are here this time.
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Isn't that great?
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Hope you've got enough room for us!
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We'll be at your place by 6 o 'clock.
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Don't worry about dinner.
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We can just send out for some pizza.
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Our treat.
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6. Hello, I'm calling for the Burtons.
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This is Mrs. Parker from across the street.
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Your daughter got into my yard today and picked half my flowers.
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I'd say it's going to cost about $250 to replace them not to mention my time and effort.
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Call me as soon as you get this message.
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The number is 916 -5741.
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Listening 3.
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1. Hello?
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Computer Technologies.
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Hello, could I speak to Pamela Gordon, please?
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I'm sorry, she's in a meeting right now and won't be available until this afternoon.
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Can I take a message?
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Yes, this is Julie calling from Dr. Beekman's office.
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Is that J -U -T -O?
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L -I -E?
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or J -U -N D -Y.
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It's Julie.
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J -U -L -I -E.
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Got it.
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Great.
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Please let her know that we'd like to change her appointment on Thursday from 9 :45 to 10 :30.
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"All right.
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Needs to change appointment time and your phone number, please?" It's 834 - 5627.
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5 -6.
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27. That's right.
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Okay.
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I'll pass along the message.
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Two.
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Good afternoon, First National Bank.
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Yes, is Jane Taylor there, please?
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I'm sorry, she's at lunch right now.
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Could I leave a message for her?
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Yes, of course.
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This is Brian from Jimmy's Shoes.
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Alright, can I have your phone number?
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It's 477 -3316.
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477 -3316.
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That's right.
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Please tell her that the shoes she ordered are in, and she can pick them up anytime.
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Okay, Brian.
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Got it.
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I'll give her the message just as soon as she gets back from lunch.
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Thank you.
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3. Hello, Chicago Language Center.
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Yes, can I speak to Mr. Garcia, please?
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He's teaching a class right now.
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Would you like to leave a message?
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Sure.
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My name is Jeff Lee.
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I'm in his 7 .30 Spanish class, but I'm not going to be able to make it tonight.
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Hold on, is that spelled L -E -E?
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Actually, it's L -E -I -G -H.
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Ah, okay.
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And my number is 627 -6082. Is that 627 -6082?
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That's right.
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Anyway, I can't come to Spanish class tonight because I have to work late.
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Can you tell Mr. Garcia that, please?
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Sure.
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Thanks.
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4. Hello, Benny's Cafe.
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Hi.
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Is Benny there?
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No, he just stepped out to the bank.
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O. Could you give him a message please?
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Sure.
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This is Jessica Brown from PitWorld.
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Did you say Pet World?
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That's right.
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And I'm Jessica Brown.
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The number here is 867 -5309 867 -5309.
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Right.
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He was talking about bringing his cat in for a shampoo and haircut.
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Please tell him he can come on Saturday morning around 11 o 'clock.
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Okay.
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Come on Saturday morning, 11 a .m., shampoo and haircut.
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That's for Benny's cat and not for Benny, right?
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Correct.
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I'll tell him as soon as he gets back from the bank.
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Thanks a lot.
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Listening 3.
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One.
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Hello?
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Computer technologies.
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Hello, could I speak to Pamela Gordon, please?
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"I'm sorry.
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She's in a meeting right now and won't be available until this afternoon." Can I take a message?
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Yes, this is Julie calling from Dr. Beekman's office.
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Is that J -U -L -I -E?
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or J -U -D -Y.
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It's Julie.
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J -U -L -I -E.
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Got it.
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Great!
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Please let her know that we'd like to change her appointment on Thursday from 9 .45 to 10 .30.
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Alright, needs to change appointment time and your phone number please?
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It's 834 - 5627.
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5 6.
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Two seven.
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That's right.
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Okay.
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I'll pass along the message.
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Two.
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Good afternoon, First National Bank.
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Yes, is Jane Taylor there, please?
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I'm sorry, she's at lunch right now.
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Could I leave a message for her?
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Yes, of course.
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This is Brian from Jimmy's Shoes.
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Alright, can I have your phone number?
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It's 477 -3316.
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477 -3316 That's right.
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Please tell her that the shoes she ordered are in, and she can pick them up anytime.
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Okay, Brian.
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Got it.
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I'll give her the message just as soon as she gets back from lunch.
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Thank you.
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3. Hello, Chicago Language Center.
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Yes, can I speak to Mr. Garcia, please?
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He's teaching a class right now.
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Would you like to leave a message?
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Sure.
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My name is Jeff Lee.
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I'm in his 7 .30 Spanish class, but I'm not going to be able to make it tonight.
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Hold on, is that spelled L -E -E?
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Actually, it's L -E -I -G -H.
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Ah, okay.
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And my number is 627 -6082. Is that 627 -6082?
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That's right.
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Anyway, I can't come to Spanish class tonight because I have to work late.
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Can you tell Mr. Garcia that, please?
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Sure.
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Thanks.
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4. Hello, Benny's Cafe.
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Hi!
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Is Benny there?
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No, he just stepped out to the bank.
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O. Could you give him a message please?
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Sure.
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This is Jessica Brown from PitWorld.
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Did you say Pet World?
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That's right.
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And I'm Jessica Brown.
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The number here is 867 -5309 867 -5309.
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Right.
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He was talking about bringing his cat in for a shampoo and haircut.
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Please tell him he can come on Saturday morning around 11 o 'clock.
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Okay.
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Come on Saturday morning, 11 a .m., shampoo and haircut.
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That's for Benny's cat and not for Benny, right?
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Correct.
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I'll tell him as soon as he gets back from the bank.
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Thanks a lot.
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Pronunciation.
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One.
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I'm not gonna wait any longer.
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2. We're going to go to the mall.
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Three.
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I'm not gonna be able to make it to class tonight.
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4. Do you want to come over?
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5. Let me know when you want to come in.
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6. I don't want to bother him.
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Dictation Hi Michelle, this is Sam.
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Can I speak with Ben?
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"Hi Sam.
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No, I'm sorry.
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He's not home right now." Do you know when he'll be back?
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He's gonna be out for several hours.
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Do you want to leave a message?
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Yeah, thanks.
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I'm supposed to meet Ben at Cafe Joan for lunch at noon tomorrow, but I have a doctor's appointment, so I'm gonna be a few minutes late.
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Do you know what time you're gonna be there?
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I'll try to get there as soon as I can.
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I should be there by 12 .30.

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Vocabulary and speaking notes for this lesson

This B1 speaking lesson is built on the video “Tactics for Listening Third Edition Expanding Unit 16 Phone Message”. The speaker keeps coming back to these words: message, calling, tonight. This video has 267 sentences and 1722 words to shadow. The speech runs for 15:37. The speaker talks at a steady 110 words per minute, a comfortable pace for shadowing. 82% of the words are among the 3,000 most common in English; the rest is worth studying before you start. 45 of its 267 sentences are questions, so it is good practice for question intonation and short answers.

Key vocabulary in this video

The 14 most advanced words in the video, with pronunciation and meaning:

WordPronunciationMeaning
shampoo noun/ʃæmˈpuː/A traditional Indian and Persian body massage given after pouring warm water over the body and rubbing it with extracts from herbs.
haircut noun/ˈhɛə(ɹ)kʌt/The act of cutting of the hair, often done professionally by a barber, hair stylist, or beautician.
shoe noun/ˈʃu/A protective covering for the foot, with a bottom part composed of thick leather or plastic sole and often a thicker heel, and a softer upper part made of…
anytime adverbAt any time.
slight adjective/slaɪt/Minor; small in amount
laptop noun/ˈlæp.tɑp/A laptop computer.
jazz noun/d͡ʒæz/A musical art form rooted in West African cultural and musical expression and in the African American blues tradition, with diverse influences over time…
dictation noun/dɪkˈteɪʃən/Dictating, the process of speaking for someone else to write down the words.
pronunciation noun/pɹəˌnʌn.siˈeɪ.ʃən/The formal or informal way in which a word is made to sound when spoken.
organize verb/ˈɔɹɡənaɪz/To arrange in working order.
absent adjective/ˈæb.sn̩t/Being away from a place; withdrawn from a place; existing but not present; (sometimes) missing.
poison noun/ˈpɔɪ.zən/A substance that is harmful or lethal to a living organism when ingested.
noon noun/nun/The time of day when the Sun seems to reach its highest point in the sky; solar noon.
mall noun/mɔːl/A pedestrianised street, especially a shopping precinct.

Phrasal verbs you will hear

WordMeaning
pass along verbTo deliver a message or item to its intended recipient.
pick up verbTo lift; to grasp and raise.
send out for verbTo make an order for something to be delivered, especially takeaway food.
come over verbTo affect in a sudden, unprecedented or surprising manner; to overwhelm a person's ordinarily contrary impulse.

Sentences worth repeating

Short, complete lines from the video that you can reuse in everyday conversation:

  • Can I take a message?
  • Could I leave a message for her?
  • Alright, can I have your phone number?
  • Would you like to leave a message?
  • Do you know what time you're gonna be there?

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Present perfect continuous have/has been + -ing — an action that started earlier and is still going onI've been trying
Past continuous was/were + -ing — an action in progress at a moment in the pastwas thinking · was talking
Future with “going to” be going to + verb — a plan or something you can see comingI'm not going to wait · you're going to have · it's going to cost
Future with “will” will + verb — a decision, promise or predictionI'll be · we'll definitely have · will pay

Pronunciation to watch

The speaker uses 82 contractions and reduced forms, such as I'm, I'll, don't. Say them the short way, as you hear them.

  • The “sh” and “zh” sounds: shampoo /ʃæmˈpuː/, shoe /ˈʃu/, dictation /dɪkˈteɪʃən/, pronunciation /pɹəˌnʌn.siˈeɪ.ʃən/

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
  3. Record yourself and compare with the original, paying attention to words like shampoo, haircut, shoe.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →