Практика Shadowing: How To Upgrade Your Professional Work Emails - Изучайте разговорный английский по видео
Создание урока...
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Okay, that is.. do not do that.
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Hi everybody, Lauren Berger, Intern Queen here.
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Back with a video about email communication.
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I know that our this versus that content does really well on Instagram, both on Intern Queen and Career Queen, and we wanted to bring some of that over to the YouTube channel.
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We're all trying to elevate our work emails and our communication.
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I know it is always a battle at Intern Queen, We call it organizational sophistication, and we are just looking to elevate every single day.
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So how can you make the most of work emails
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and how can you make sure that when you're responding to an email, it's in the most professional way?
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To give the best instruction for this video, I thought I'd give you a specific example.
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So the example I want to use is you messed up something at work
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and you got an email from your boss that basically says some version of WTF, right?
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Like, where's that thing?
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Why didn't you do it?
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What happened?
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We've all been there.
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We've all received those emails.
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And if you're anything like me, it takes you a minute to respond to those emails because you write it out and then you're like, no, too wordy, write it out again.
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You write it out again.
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And finally you send a version and you kind of cross your fingers and hope it's okay.
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So first I'm gonna go over some basic tips and things
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that you should do versus things you shouldn't do when you're responding to an email like that.
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And then I'm gonna give you an actual example
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and you guys can write it down or take a picture of it so that you remember, 'cause I'm sure we'll all be in that situation sometime soon, right?
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So the first thing is try to avoid the word I'm sorry.
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If you actually do something terrible, please say you're sorry.
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But in work communication, typically these aren't major mistakes.
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always need to use the word I'm sorry.
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I think especially as women, we tend to apologize for everything.
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You don't need to say the word I'm sorry, a hundred times a day, like save that for when you're actually sorry.
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So I think instead of doing that, you can say things like, thanks for the reminder, not I'm so sorry, I didn't do that.
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And again, I'll give you a specific example in a bit.
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Also, and this has been all over TikTok, I feel like this year, but just overusing exclamation points.
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I'm the queen of that because sometimes I I am genuinely excited, but I've tried to pull that back a little bit.
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No need to overuse the exclamation points in an email.
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It's just not the most professional.
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Also, try to show in any work email the immediate action that you're taking.
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I think it's really important to show that you're taking in the feedback and you're doing the next thing, right?
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Without a lot of complaints or excuses or extra language.
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My next step is just don't overcomplicate it.
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Again, no need to give too much detail about why something didn't happen.
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I would just get to the point, show that you get it and you're on to the next thing and you're pushing the project forward.
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And again, just don't let it linger, right?
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Really work to show in your email that you are going to take this project to the next step
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So first I'm gonna give you guys the Do not do this example, okay?
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So again, you messed up something, your boss says, where's the thing?
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And here's your email back.
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Oh, I'm so sorry.
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Eek!
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Exclamation point, exclamation point, exclamation point.
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I was going to do that.
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But then my dog got sick
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and I was working with Mary on this other project and I just didn't get around to it.
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And by the time I looked at my clock, it was time to eat.
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And then I had a cough and then I had a cold.
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And then I thought I had COVID, but I didn't have COVID.
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And now I'm here today.
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And I don't know when this email is going to end.
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Anyhow, I'll do this and maybe we can talk about it if you have time next week.
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If not, maybe I can do something else with it.
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Thanks so much, Lauren.
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Right?
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Okay, that is earned.
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Do not do that.
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Instead, I want you guys to write back something like this.
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Thanks for the reminder.
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I'll work on fixing that now.
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Are you open to review this with me Monday at 10 a .m.?
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I can send an invite.
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Thanks, Lauren.
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Do you guys hear the difference there, right?
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Okay, so let's just go through our like do this, don't do that real quick from that email.
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So don't Do...
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"This" was the "I'm sorry, yada, yada, yada," right?
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Instead, do that.
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It was just quickly recognizing it.
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Thanks for the reminder.
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Don't do this, go on and on and on and on and on.
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Instead, Just get to the point, right? Do that.
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Instead of sort of being vague about the next step, and if you were gonna do the thing or not do the thing, do that be really freaking clear about what you're gonna do
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and don't do this which is let it linger
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and say maybe we can talk about it
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and maybe all right instead do that and the
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that here is push the project forward take it to the
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next step are you free to discuss this on monday right show
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that you're taking ownership so i hope that video was helpful remember do this don't do that and i'll Oh,
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oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh,
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oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh, oh,
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Лексика и советы по произношению к этому уроку
В этом видео 87 предложений и 1045 слов для шедоуинга. Речь длится 5:19. Говорящий говорит быстро, около 197 слов в минуту, поэтому звуки часто сливаются и сокращаются. 88% слов входят в 3000 самых частых слов английского языка, поэтому лексика простая.
Ключевая лексика этого видео
15 менее частых слов из видео с произношением и значением:
- reminder /ɹɪˈmaɪndə(ɹ)/ (существительное) — напомина́ние. Someone or something that reminds.
- versus /ˈvɝsəs/ — про́тив. Against; in opposition to.
- earn /ɝn/ (глагол) — зараба́тывать, зарабо́тать. To gain (success, reward, recognition) through applied effort or work.
- finger /ˈfɪŋɡɚ/ (существительное) — па́лец, перст. A slender jointed extremity of the human hand, (often) exclusive of the thumb, and the corresponding part, irrespective of including a thumb, in many other…
- helpful /ˈhɛlp.fl̩/ (прилагательное) — поле́зный, любе́зный. Furnishing help; giving aid; useful.
- ownership /ˈoʊnɚʃɪp/ (существительное) — владе́ние, со́бственность. The state of having complete legal control of something; possession; proprietorship.
- complaint /kəmˈpleɪnt/ (существительное) — жа́лоба, недово́льство. The act of complaining.
- feedback /ˈfiːdˌbæk/ (существительное) — о́тзыв, о́тклик. Critical assessment of a process or activity or of their results.
- invite /ɪnˈvaɪt/ (глагол) — приглаша́ть, пригласи́ть. To ask for the presence or participation of someone or something.
- apologize /əˈpɑləˌd͡ʒaɪz/ (глагол) — извиня́ться, извини́ться. To make an apology or excuse; to acknowledge some fault or offense, with expression of regret for it, by way of amends
- sometime /ˈsʌmˌtaɪm/ (наречие) — когда́-то, когда́-нибудь. At an indefinite but stated time in the past or future.
- instruction /ɪnˈstɹʌkʃən/ (существительное) — инстру́кция, инструкта́ж. The act of instructing, teaching, or providing with information or knowledge.
- vague /veɪɡ/ (прилагательное) — нея́сный, нечёткий. Not clearly expressed; stated in indefinite terms.
- organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/ (прилагательное) — организационный. Of, relating to, or produced by an organization.
- exclamation /ˌɛkskləˈmeɪʃn̩/ (существительное) — восклица́ние, во́зглас. A loud calling or crying out, for example as in surprise, pain, grief, joy, anger, etc.
Фразовые глаголы, которые вы услышите
- talk about (глагол) — ну и, вот э́то. Used to draw attention to the speaker's characterization of someone or something.
- go on /ˈɡoʊˌɒn/ (глагол) — продолжа́ть, продо́лжить. To continue in extent.
- go over (глагол) — хорошо́ принима́ться. To look at carefully; to scrutinize; to analyze.
Произношение, на которое стоит обратить внимание
Говорящий использует 56 сокращённых и редуцированных форм, например you're, I'm, don't. Произносите их коротко, так, как слышите.
- Звуки «sh» и «zh»: ownership /ˈoʊnɚʃɪp/, instruction /ɪnˈstɹʌkʃən/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/, exclamation /ˌɛkskləˈmeɪʃn̩/, sophistication /səˌfɪs.tɪˈkeɪ.ʃən/
- Длинные слова — следите за ударением: apologize /əˈpɑləˌd͡ʒaɪz/, genuinely /ˈd͡ʒɛn.ju.ɪn.li/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/, sophistication /səˌfɪs.tɪˈkeɪ.ʃən/
Как заниматься с этим видео
- Прослушайте всё видео один раз молча и выпишите незнакомые слова.
- Начните со скорости 0,75×, повторяйте предложение за предложением и вернитесь к обычной скорости, когда станет легко.
- Запишите себя и сравните с оригиналом, обращая внимание на такие слова, как reminder, versus, earn.
Грамматика в этом видео
Конструкции, которые говорящий использует чаще всего, с точными словами из видео:
| Конструкция | В видео |
|---|---|
| Present Perfect have/has + причастие прошедшего времени — прошлое действие, важное сейчас | has been · I've tried |
| Пассивный залог be + причастие прошедшего времени — важно, что происходит, а не кто это делает | is earned · is let |
| Превосходная степень the -est / the most … — самое большое или малое в группе | the most of · the most professional · the best |
| Present Continuous am/is/are + -ing — то, что происходит сейчас или в эти дни | are just looking · you're responding · you're taking |
Что такое техника Shadowing?
Shadowing — это научно обоснованная техника изучения языка, изначально разработанная для подготовки профессиональных переводчиков и популяризированная полиглотом доктором Александром Аргуэльесом. Метод прост, но эффективен: вы слушаете аудио на английском от носителей языка и немедленно повторяете вслух — как тень, следующая за говорящим с задержкой в 1–2 секунды. В отличие от пассивного прослушивания или грамматических упражнений, Shadowing заставляет мозг и мышцы рта одновременно обрабатывать и воспроизводить реальные речевые паттерны. Исследования показывают, что это значительно улучшает точность произношения, интонацию, ритм, связную речь, понимание на слух и беглость речи — что делает его одним из самых эффективных методов для подготовки к IELTS Speaking и реального общения на английском.