跟讀練習: 在美國，公寓暖氣壞了！房東竟說下週才修？如何用英文要求緊急維修｜Real Life English - 通過影片學習英語口語
選擇練習模式
每種模式都會開啟全屏練習室。
227 句
如果句子過短或過長，請點選 Edit 進行調整。
1
your repair is complete
2
that was the message on my phone complete my apartment was 52 degrees fahrenheit outside
3
it was snowing my cat was hiding under my blanket
4
and my landlord had told me to wait until tuesday
5
it was two in the morning on saturday i called emergency maintenance again then i asked one simple question
6
if the repair is complete why is my apartment still freezing thing.
7
The answer made things even more complicated, but I'm getting ahead of myself.
8
It all started on a Friday evening in New York City.
9
I came home around 6 and immediately noticed the cold.
10
Normally, my apartment was warm and comfortable.
11
That night, it felt like someone had left a window open.
12
I checked every window.
13
They were all closed.
14
Then I looked at the thermostat.
15
It was set to 70 degrees, but the room temperature was only 61.
16
I checked that the thermostat was in heating mode, the electricity was working.
17
There were no notices about a planned heating shutdown, and my radiator was completely cold.
18
My cat sniffed the radiator and lived disappointed.
19
I told her, I know.
20
I expected better too.
21
I wasn't going to take apart the heating equipment myself.
22
I needed someone qualified to inspect it.
23
I opened the building's maintenance app.
24
I selected the option for heating problems, then I wrote a clear description my heat isn't working the thermostat is set to 70
25
but the room is only 61 degrees could someone inspect
26
it as soon as possible i attached a photo showing the temperature the app confirms
27
that my request had been received an hour passed the apartment got colder no one contacted me
28
i tried calling the management office a recording said
29
it was closed for the weekend
30
it provided a separate number for after hours emergencies before calling i checked with my neighbor, Maya.
31
She opened her door wearing two sweaters.
32
That wasn't a promising sign.
33
Is your heat working, I asked.
34
No. It stopped this afternoon, she said.
35
She'd already reported it to the building superintendent.
36
Several other apartments were cold, too.
37
So this wasn't just my problem.
38
Maya also mentioned an older neighbor on the third floor.
39
He was worried because his apartment was getting colder.
40
That made the situation feel more serious.
41
I went inside and called emergency maintenance.
42
The operator asked for my address and apartment number.
43
Then she found my request.
44
Unfortunately, it was listed as routine maintenance.
45
Routine maintenance, I repeated.
46
The apartment is getting colder by the hour.
47
Could you please escalate this as an emergency?
48
The operator said she'd notify the on -call team.
49
I asked for a work order number, then I asked when I should expect an update.
50
She couldn't give me an exact time, so I asked who I should call if no one responded.
51
She gave me the same emergency number.
52
It wasn't much, but at least I had a record.
53
At 8 .30, management finally sent a message.
54
We can schedule someone for Tuesday.
55
I checked the thermostat again.
56
58 degrees.
57
I looked at the message.
58
Then I looked back at the thermostat.
59
Apparently, nobody had introduced those two to each other
60
i replied waiting until tuesday isn't a safe option
61
this is a heating emergency not a routine appointment please tell me what can be done tonight
62
i included the latest temperature reading
63
then i looked up new york city's official heating requirements during
64
heating season the nighttime indoor minimum is 62 degrees during the day a different minimum applies
65
when it's cold enough outside my apartment was already below the nighttime standard i started keeping a temperature log.
66
Each entry included the time in a photograph.
67
I saved messages and work order number two.
68
I wasn't collecting evidence because I wanted an argument.
69
I wanted someone to understand what was actually happening.
70
By 10, the apartment was 56 degrees.
71
I put on another sweater and wrapped myself in a blanket.
72
My cat crawled inside my hoodie.
73
Apparently, she'd found a studio apartment with free heating.
74
I considered using a portable electric heater, but I knew I would need to keep it away from bedding and other flammable things.
75
It needed to be plugged directly into a wall outlet.
76
I wouldn't leave it running while I slept.
77
And I certainly wasn't going to use the kitchen oven to heat the room.
78
I checked my smoke in carbon monoxide alarms.
79
If I smelled gas or heard a carbon monoxide alarm, I'd leave immediately and seek emergency help from a safe place.
80
But right now, the problem was the dropping temperature.
81
Just before midnight, Maya texted me.
82
Good news!
83
My radiator is getting warm.
84
I almost cheered.
85
I checked my own radiator.
86
Still cold.
87
I waited 15 minutes.
88
Nothing changed.
89
The building's main heat was running again, but my apartment still had no heat.
90
I sent management a new message.
91
The building heat appears to be back, but my apartment is still cold.
92
Please keep my work order open until my apartment is checked
93
there was no response then at two in the morning my phone buzzed your repair is complete
94
i stared at the screen the thermostat showed 52 degrees apparently someone had forgotten to tell my apartment the repair was finished.
95
I called the emergency line.
96
A representative named Renee answered.
97
I tried to keep my voice calm.
98
I understand the system says the repair is complete, but I'm standing in a 52 -degree apartment.
99
What can you do to help me tonight?
100
Renee checked the work order.
101
She explained that it had been closed when the main heating system restarted.
102
But my apartment wasn't checked, I said.
103
My neighbors have heat now.
104
I still don't.
105
She reviewed my earlier messages.
106
Then she opened a new emergency work order.
107
I asked her to read back the new number.
108
Then I asked for a supervisor or the on -call property manager.
109
Renee said she'd contact the on -call technician first.
110
She couldn't promise an exact arrival time.
111
I asked her to send written confirmation that the problem was still open.
112
While waiting, I contacted
113
New York City's 301 in service.
114
I reported the lack of heat and the temperature inside my apartment.
115
I explained that management had already been notified.
116
I received a service request number.
117
I understood the city could follow up or arrange an inspection, but making a complaint didn't mean a technician would appear immediately.
118
I still had to make a safe plan for the night.
119
At around three, the on -call technician called.
120
His name was Carlos.
121
He asked whether the apartment had electricity.
122
He also asked whether there was a gas smell or an alarm.
123
I told him the electricity was on and there was no gas smell or alarm.
124
He arrived shortly afterward.
125
After checking the controls, he found the problem.
126
The building's main heating system was working again, but a control valve serving my apartment was stuck.
127
He needed a replacement part.
128
Can you fix it tonight?
129
I asked.
130
He shook his head.
131
The part wouldn't be available until later that morning.
132
My heart sank.
133
At least the problem had a name now.
134
But knowing the problem didn't make my apartment any warmer.
135
I asked Carlos to document the findings in the work order.
136
Then I asked when someone would return.
137
He expected another technician later that day, but he couldn't guarantee the exact time.
138
I asked him one final question.
139
Is this apartment safe to stay in until the heat is restored?
140
He said he couldn't make that decision for me or authorize temporary accommodations.
141
He recommended speeding with the property manager.
142
I called Renee again.
143
The technician confirmed the heat cannot be restored tonight, I explained.
144
I need to know what temporary accommodations are available.
145
Could you contact the on -call property manager?
146
Manet promised to forward the request, but she couldn't approve a hotel expense herself.
147
I asked whether management could confirm any assistance in writing.
148
She said the manager would need to review it.
149
I didn't want to stay in the freezing apartment while waiting for a decision, so I started calling nearby hotels.
150
The first hotel had a room available.
151
Then I mentioned my cat.
152
The receptionist apologized.
153
They didn't allow pets.
154
I looked at my cat.
155
She seemed personally offended.
156
The second hotel was pet -friendly, but the receptionist mentioned an additional pet fee.
157
Is that a one -time fee or a nightly charge?
158
I asked.
159
She explained the fee and gave me the total.
160
I also asked about check -in and checkout times.
161
The room was expensive, but it was warm and available immediately.
162
I decided that was the safer choice for the night.
163
I packed my medication, important documents, a change of clothes, and my cat's carrier.
164
I wasn't leaving my cat alone in the cold.
165
Before leaving, I sent management another written update.
166
I explained that I was arranging temporary accommodation because the heat was still off.
167
I said I would keep the receipt and request a review of the expense.
168
I didn't assume the landlord would automatically pay for everything.
169
By the time we checked in, it was nearly four.
170
The hotel lobby felt wonderfully warm.
171
My cat stepped out of her carrier and inspected the room.
172
She found the warmest corner within 30 seconds i told her enjoy
173
it this is your most expensive nap ever the next morning
174
i woke up to a message from the property manager
175
she apologized for the work order being closed too early a
176
replacement part had been located a technician was expected around noon
177
i asked for a written confirmation of the appointment i also asked who would contact me
178
if there was another delay she gave me a direct number for updates
179
then i asked about the hotel receipt she said management would review it after the repair.
180
That wasn't a guarantee of reimbursement, but at least I had an answer in writing.
181
Around noon, the technician arrived with a new part.
182
I returned to the apartment and let him in.
183
He replaced the faulty valve.
184
A few minutes later, the radiator began to warm up.
185
I wanted to celebrate immediately, but I'd learned not to trust a completed work order too quickly.
186
Could we make sure the heat is working before closing the ticket
187
i asked the technician agreed he tested the controls
188
and explained what had been repaired i took another temperature reading
189
it was rising slowly by saturday afternoon the apartment reached 69 degrees the radiator stayed warm
190
this time the repair really was complete I sent management a message confirming the heat was back.
191
I included the time and temperature.
192
I kept the repair record and 311 service request number.
193
If the city followed up, I could report exactly when the problem was resolved.
194
There was still one thing left to settle, the hotel bill.
195
I sent the manager the receipt and asked for a review.
196
I listed the rim charge and the additional pet fee.
197
Could you let me know which expenses management is willing to cover?
198
And could you confirm any approved credit in writing?
199
The next day, the manager replied, She offered a partial credit toward my next rent payment.
200
It didn't cover the entire hotel stay.
201
I asked how the credit would appear on the rent statement.
202
She sent me the amount and the arrangement in writing.
203
I kept the confirmation and checked the next statement.
204
I knew this was an agreed arrangement, not a benefit every tenant automatically receives.
205
I hadn't stopped paying rent or deducted the hotel charge on my own.
206
If the problem had continued, I'd have sought local tenant advice before taking further action.
207
Looking back, the most useful English wasn't a complicated phrase.
208
It was knowing how to explain the problem and ask the next question.
209
My heat isn't working.
210
The temperature inside is dropping.
211
This needs urgent attention.
212
Could you escalate this to emergency maintenance?
213
Could you give me a work order number?
214
My request has completed, but the problem hasn't been fixed.
215
Could you confirm the repair schedule in writing?
216
Can management arrange temporary accommodations?
217
Who should I contact if the problem as it resolved?
218
Those simple questions made a real difference.
219
I learned to report problems early, keep records, and follow up.
220
I learned that a close ticket doesn't mean a completed repair, and I learned that staying safe matters more than winning an argument.
221
That Saturday night, my apartment was finally warm again.
222
My cat went back to our favorite sleeping spot.
223
I looked at her and said, well, at least one of us enjoyed the hotel.
224
She closed her eyes and ignored me.
225
Some things never change.
226
If you enjoy learning English through real life stories, subscribe to Fluentrail English.
227
Keep listening, keep practicing, and I'll see you in the next episode.
同頻道
B11
新同事一直對我很熱情，我卻分不清他是真的喜歡我，還是只是客氣｜Real Life Social English
Daily ConversationWorking Adults
B21
老闆明明寫著「No rush」，星期一卻問我怎麼還沒處理｜Real Life Office English
Business EnglishWorking Adults
B22
老闆突然說「Can we talk for a minute」我一路都在想：是不是做錯了什麼？｜Real Life Office English
Business EnglishWorking Adults
B11
我剛抱怨完工作，一轉身才發現老闆全都聽見了｜Real Life Office English
Business EnglishWorking Adults
B24
第一次參加公司聚會，我才發現大家說的英文跟課本完全不一樣｜Real Life Office English
Business EnglishDaily ConversationWorking Adults
B21
開會時老闆突然點名我，我腦子瞬間一片空白｜Real Life Meeting English
Business EnglishInterview EnglishDaily Conversation
B21
老闆突然問我「Any thoughts 」，我腦子瞬間一片空白｜Real Life Office English
Business EnglishDaily ConversationUniversity Students
B21
我一直以為同事討厭我，直到她離職那天告訴我真相｜Learn English Through Story
Business EnglishDaily ConversationUniversity Students
B12
第一次和新同事吃飯，我才發現自己完全聽不懂他們｜Real Life Office English
Business EnglishDaily ConversationWorking Adults
B12
第一次參加公司 Happy Hour，大家都在聊天，只有我不知道該站哪裡｜Real Life Office English
Business EnglishDaily ConversationWorking Adults
B1同事總是把我的名字念錯，我一直不好意思糾正，直到整個辦公室都跟著叫錯｜Real Life Office English
Business EnglishDaily ConversationWorking Adults
FOR YOU
推薦影片
B111
33 句
Calling the Holiday Rental Host: There's No Hot Water
American AccentTravel EnglishDaily ConversationWorking Adults
B11
176 句
English in an Emergency with Leyna Nguyen Tiếng Anh trong trường hợp khẩn cấp!
Daily ConversationWorking Adults
B11
299 句
We Speak NYC: Ep 03 - Rolando's Rights
Daily ConversationWorking Adults
B297 句
London has a housing crisis - so why aren’t its flats selling?
Daily ConversationWorking Adults
A233
27 句
A Day in My Life 28: Renting a Car
American AccentDaily ConversationUniversity StudentsWorking Adults
A233
25 句
Weather Report
Daily ConversationWorking Adults
B11
14 句
Apartment Rentals - DailyESL.com
Daily ConversationWorking Adults
B21
330 句
CELPIP Listening Mock Test 2026: Full Practice with Answers & Score Tips | CLB 9+
Daily ConversationWorking Adults
B12
59 句
INTERCHANGE 2 (3. The right apartment)
Daily ConversationWorking Adults
B11
125 句
Meeting Parents- American English File 3- EP1
Daily ConversationWorking Adults
B1101 句
Act 2 Ep 3
Daily ConversationWorking Adults
B11
48 句
오픽 집에 구매한 물건 문제해결 과거경험 롤플레이 IH, AL
Interview EnglishDaily ConversationUniversity Students
本課的詞彙與口語要點
這節口語課以影片“在美國，公寓暖氣壞了！房東竟說下週才修？如何用英文要求緊急維修｜Real Life English”為素材。 影片中反覆出現的詞有：apartment, heat, checked, heating, repair。 這段影片共有 227 個句子、2140 個單詞可供跟讀。 講話部分時長為 12:00。 說話人語速自然，每分鐘約 178 個詞，接近日常對話。 只有 79% 的單詞屬於英語最常用的 3,000 詞，詞彙難度較高。
影片中的重點詞彙
影片中 15 個值得學習的單詞，附發音和釋義：
| 單詞 | 發音 | 釋義 |
|---|---|---|
| repair 動詞 | /ˈɹiːpɛɚ/ | 修理 |
| technician 名詞 | /tɛkˈnɪʃən/ | 技術員 /技術員 |
| confirm 動詞 | /kənˈfɝm/ | 證實 /證實, 確認 /確認 |
| temporary 形容詞 | /ˈtɛmp(əˌɹ)ɛɹi/ | 暫時 /暫時 |
| alarm 名詞 | /əˈlɑɹm/ | 警報 /警報 |
| accommodation 名詞 | /əˌkɒm.əˈdeɪ.ʃən/ | 住處 /住處, 膳宿 |
| routine 名詞 | /ɹuˈtin/ | 常規 /常規, 慣例 /慣例 |
| expense 名詞 | /ɪkˈspɛns/ | 費用 /費用, 花費 |
| confirmation 名詞 | /ˌkɑn.fəɹˈmeɪ.ʃən/ | 確認 /確認 |
| arrange 動詞 | /əˈɹeɪnd͡ʒ/ | 安排, 佈置 /佈置 |
| inspect 動詞 | /ɪnˈspɛkt/ | 調查 /調查, 檢查 /檢查 |
| complicated 形容詞 | /ˈkɑm.plɪˌkeɪ.tɪd/ | 複雜 /複雜 |
| guarantee 名詞 | /ˌɡæɹ.ənˈtiː/ | 保證 /保證 |
| operator 名詞 | /ˈɑpəˌɹeɪtɚ/ | 話務員 /話務員, 接線員 /接線員 |
| carrier 名詞 | /ˈkæɹi.ɚ/ | 攜帶者 /攜帶者 |
影片中出現的短語動詞
| 單詞 | 發音 | 釋義 |
|---|---|---|
| follow up 動詞 | 跟進 /跟進 | |
| look back 動詞 | 回顧 /回顧 | |
| look up 動詞 | /ˌlʊk ˈʌp/ | 仰, 上看 |
| warm up 動詞 | /ˌwɔː(ɹ)m ˈʌp/ | 暖和（起來） /暖和（起來） |
值得反覆跟讀的句子
影片中簡短而完整的句子，可以直接用在日常對話裡：
- Could you please escalate this as an emergency?
- What can you do to help me tonight?
- Can you fix it tonight?
- Could you contact the on -call property manager?
- Could you escalate this to emergency maintenance?
影片中的語法
說話人最常用的結構，並附上影片中的原話：
| 結構 | 影片中的用法 |
|---|---|
| 被動語態 be + 過去分詞 — 強調發生了什麼，而不是誰做的 | was set · is set · had been received |
| 過去進行時 was/were + -ing — 過去某一時刻正在進行的動作 | was snowing · was working · was getting |
| 動詞 + -ing enjoy、keep、stop… + -ing — 後接 -ing 形式的動詞 | started keeping · considered using · started calling |
| 最高階 the -est / the most … — 一組中最高或最低的 | the latest · the warmest · your most expensive |
需要注意的發音
說話人用了 40 次縮略和弱讀形式，例如 wasn't, didn't, couldn't。請按聽到的簡短形式來說。
- “th” 音: thermostat /ˈθɝməstæt/, authorize /ˈɔθəɹaɪz/
- “sh” 和 “zh” 音: technician /tɛkˈnɪʃən/, accommodation /əˌkɒm.əˈdeɪ.ʃən/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, shortly /ˈʃɔɹtli/, shake /ˈʃeɪk/
- 長單詞——注意重音位置: temporary /ˈtɛmp(əˌɹ)ɛɹi/, accommodation /əˌkɒm.əˈdeɪ.ʃən/, electricity /ɪˌlɛkˈtɹɪsɪti/, confirmation /ˌkɑn.fəɹˈmeɪ.ʃən/, complicated /ˈkɑm.plɪˌkeɪ.tɪd/
中文母語者容易讀錯的音：
- /v/ — 不要讀成 /w/，上齒輕觸下唇: resolve /ɹɪˈzɑlv/, valve /ˈvælv/, approve /əˈpɹuːv/, arrival /əˈɹaɪ.vl̩/, oven /ˈʌ.vn̩/
- 詞尾子音 — 要讀清楚，後面不要加母音: expense /ɪkˈspɛns/, arrange /əˈɹeɪnd͡ʒ/, receipt /ɹɪˈsiːt/, inspect /ɪnˈspɛkt/, complicated /ˈkɑm.plɪˌkeɪ.tɪd/
- /r/ 和 /l/ 的區別: alarm /əˈlɑɹm/, electricity /ɪˌlɛkˈtɹɪsɪti/, replacement /ɹɪˈpleɪsmənt/, resolve /ɹɪˈzɑlv/, landlord /ˈlæn(d).lɔɹd/
如何用這段影片練習
- 先完整聽一遍影片，不要開口，記下不認識的單詞。
- 先用 0.75 倍速逐句跟讀，熟練之後再回到正常速度。
- 錄下自己的聲音並與原聲對比，特別注意 repair, technician, confirm 這類單詞。
什麼是跟讀法？
跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧，最初開發用於專業口譯員的培訓，並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大：您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同，跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性，語調，節奏，連讀，聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。