Shadowing Practice: IELTS Listening Practice Section-2(Information on company volunteering projects) with answers - Learn English Speaking with Video

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Section 2 You will hear a manager in a company talking to employees about volunteering for charity work.
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First, you have some time to look at questions 11 to 16.
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Thank you.
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Now listen carefully and answer questions 11 to 16.
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Thanks for coming, everyone.
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Okay, so this meeting is for new staff and staff who haven't been involved with our volunteering projects yet.
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So, basically, the idea is
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that we allow staff to give up some of their work
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time to help on various charity projects to benefit the local community.
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We've been doing this for the last five years, and it's been very successful.
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Participating doesn't necessarily involve a huge time commitment.
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The company will pay for eight hours of your time.
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That can be used over one or two days all at once, or spread over several months throughout the year.
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There are some staff who enjoy volunteering so much, they also give up their own free time for a couple of hours every week.
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It's completely up to you.
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Obviously, many people will have family commitments and aren't as available as other members of staff.
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Feedback from staff has been overwhelmingly positive.
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Because they felt they were doing something really useful, nearly everyone agreed that volunteering made them feel more motivated at work.
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They also liked building relationships with the people in the local community and felt valued by them.
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One or two people also said it was a good thing to have on their CVs.
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One particularly successful project last year was the Get Working project.
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This was aimed at helping unemployed people in the area get back to work.
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Our staff were able to help them improve their telephone skills, such as writing down messages and speaking with confidence to potential customers,
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which they had found quite difficult.
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This is something many employers look for in job applicants, and something we all do without even thinking about every day at work.
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We've got an exciting new project starting this year.
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Up until now, we've mainly focused on projects to do with education and training,
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and we'll continue with our reading project in schools and our work with local charities.
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But we've also agreed to help out on a conservation project in Redfern Park.
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So if any of you fancy being outside and getting your hands dirty, this is the project for you.
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I also wanted to mention the annual Digital Inclusion Day, which is coming up next month.
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The aim of this is to help older people keep up with technology.
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And this year, instead of hosting the event in our own training facility, we're using the ICT suite at Hill College, as it can hold far more people.
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We've invited over 60 people from the Silver Age Community Center to take part, so we'll need a lot of volunteers to help with this event.
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If you're interested in taking part, please go to the volunteering section of our website and complete the relevant form.
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We won't be providing any training for this, but you'll be paired with an experienced volunteer if you've never done it before.
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By the way, don't forget to tell your manager about any volunteering activities you decide to do.
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Now listen and answer questions 17 to 20.
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The participants on the Digital Inclusion Day really benefited.
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The majority were in their 70s, though some were younger, and a few were even in their 90s.
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Quite a few owned both a computer and a mobile phone, but these tended to be outdated models.
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They generally knew how to do simple things like send texts, but weren't aware of recent developments in mobile phone technology.
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A few were keen to learn, but most were quite dismissive at first.
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They couldn't see the point of updating their skills.
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But that soon changed.
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The feedback was very positive.
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The really encouraging thing was
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that participants all said they felt much more confident about using social media to keep in touch with their grandchildren,
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who prefer this form of communication to phoning or sending emails.
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A lot of them also said playing online games would help them make new friends and keep their brains active.
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They weren't that impressed with being able to order their groceries online as they liked going out to the shops,
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but some said it would come in handy if they were ill or the weather was really bad.
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One thing they asked about was using tablets for things like reading newspapers.
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Some people had been given tablets as presents, but had never used them, so that's something we'll make sure we include this time.
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That is the end of section 2.
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You now have half a minute to check your answers.
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Thank you.

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Vocabulary and speaking notes for this lesson

This B1 speaking lesson is built on the video “IELTS Listening Practice Section-2(Information on company volunteering projects) with answers”. The speaker keeps coming back to these words: project, staff, volunteering, section, felt. This video has 57 sentences and 785 words to shadow. The speech runs for 7:03. The speaker talks at a steady 111 words per minute, a comfortable pace for shadowing. 89% of the words are among the 3,000 most common in English, so the vocabulary is easy to follow.

Key vocabulary in this video

The 15 most advanced words in the video, with pronunciation and meaning:

WordPronunciationMeaning
volunteer noun/ˌvɑlənˈtɪɹ/One who enters into, or offers themselves for, any service of their own free will, especially when done without pay.
participant noun/pɑːɹˈtɪsəpənt/One who participates.
tablet noun/ˈtæblət/A slab of clay, stone or wood used for inscription.
feedback noun/ˈfiːdˌbæk/Critical assessment of a process or activity or of their results.
dismissive adjective/dəsˈmɪsɪv/Showing disregard, indicating rejection, serving to dismiss.
excite verb/ɪkˈsaɪt/To stir the emotions of; to cause to feel excitement.
grandchild noun/ˈɡɹændˌtʃaɪld/A child of someone's child.
overwhelmingly adverb/ˌəʊ.vəˈwɛl.mɪŋ.lɪ/In an overwhelming manner; very greatly or intensely.
motivate verb/ˈmoʊ.tɪ.veɪt/To provide someone with an incentive to do something; to encourage; to actuate.
applicant noun/ˈæp.lə.kɪnt/One who applies for something; one who makes a request; a petitioner.
outdated adjective/aʊtˈdeɪtɪd/Out of date, old-fashioned, antiquated.
groceries noun/ˈɡɹoʊ.s(ə.)ɹiz/Retail foodstuffs and other household supplies; the commodities sold by a grocer or in a grocery store.
unemployed adjective/ˌʌnɪmˈplɔɪd/Having no job despite being able and willing to work.
impress verb/ɪmˈpɹɛs/To affect (someone) strongly and often favourably.
keen adjective/kin/Often with a prepositional phrase, or with to and an infinitive: showing a quick and ardent responsiveness or willingness; eager, enthusiastic, interested.

Phrasal verbs you will hear

WordMeaning
give up verbTo surrender (someone or something); to inform on (someone).
come up verbTo emerge or become known, especially unexpectedly.
get back to verbReturn to (an activity)
keep up with verbTo manage to remain beside or just behind someone or something that is moving away from one.
write down verbTo produce or set (something) down in writing; to record something.

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Present perfect have/has + past participle — a past action that still matters nowhaven't been involved · it's been · has been
Passive voice be + past participle — the focus is on what happens, not who does itbeen involved · was aimed · be paired
Past continuous was/were + -ing — an action in progress at a moment in the pastwere doing · was using
Future with “will” will + verb — a decision, promise or predictionwill hear · will pay · will have

Pronunciation to watch

The speaker uses 20 contractions and reduced forms, such as we've, we'll, weren't. Say them the short way, as you hear them.

  • Long words — get the stress right: participant /pɑːɹˈtɪsəpənt/, overwhelmingly /ˌəʊ.vəˈwɛl.mɪŋ.lɪ/

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
  3. Record yourself and compare with the original, paying attention to words like volunteer, participant, tablet.

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →