Shadowing Practice: Interviewer Technique - Getting it right - Learn English Speaking with Video
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70 sentences
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Hello Chloe, I'm Andy Davis, I'm HR manager and I'm the chair of the panel.
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My colleagues have introduced themselves.
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Hi, I'm Ian Willemison, head of health and safety.
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Hi Chloe, Janet Burton, HR advisor.
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Please take a seat Chloe.
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i've already poured you some water but
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if you need any more as we go through please just let me know
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and i can get you some more okay thank you no problem chloe the purpose of the interview today is
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so we can find out a little bit more about you in order to decide who to appoint
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we have prepared some questions
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and all the panel members will be asking questions as we
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go through there's no trick questions in this they're all about you
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so you should be able to answer them and clearly we will be assessing against elements on the personal specification
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at the end of the interview
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i will give you an opportunity to ask us questions that's great very clear thank you no problem
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so okay the the first question is from me
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so can you explain to me what first attracted you to this post
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and well i've been in the same role now for about three years
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and whilst i've been there i feel i've acquired a lot of skills yeah
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and i'd like to put these to good use okay you mentioned the skills
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that you'd acquired in your previous role could you explain to me what skills
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that you think you'd be able to transfer into this role and yes i've got
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Good organisational skills.
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I've also assisted in organising stock orders and I've also helped out when organising the casual staff rotors.
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Brilliant, thanks very much.
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Good communication skills are an integral part of this role as is completing paperwork and various bits of customer interaction.
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Can you demonstrate your written and verbal communication skills?
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Yes, I have a C in GCSE English and also as part of my NVQ, I've had to complete written assignments.
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In my current role, I have interaction with customers on a daily basis, so I understand the need for good communication
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and also for treating people the way that I would like to be treated myself.
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That's lovely to have you.
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That's great.
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Okay.
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Good.
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And could you give me an example of when you've worked as part of a team to achieve a particular goal?
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Do you want me to repeat the question?
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My mind's gone blank, sorry.
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I'm just struggling to think of an example.
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It's okay.
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Not a problem.
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Think about your current role.
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Do you work as part of a team there?
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Yes, particularly at busy times, we all dig in to get the jobs done that we need to,
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even if it means doing the tasks that I wouldn't necessarily normally do.
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It's great, thank you.
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Have you ever had to deal with a difficult customer or customer complaint?
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Yes, there was an occasion where I dealt with a difficult customer.
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She put in a complaint because of the amount of time it had taken to get served.
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I had apologised for it and I explained the reason why it had taken so long.
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After I dealt with the customer, I did report it to the supervisor so that she could look at the staffing levels at peak times.
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Okay, thank you.
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That sounds great, thank you.
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I think that's the end of our questions now.
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But as promised, do you have any questions for us?
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Yes, would I be required to work at weekend?
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well yes as outlined in the person specification
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and the advert the role requires five days in any seven for work
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so obviously that does include some weekends
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and what we'd want to do is actually agree those days with the successful candidates okay
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that's great thank you no problem and well thanks for attending the interview
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and we've obviously got a few of the people to see today
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so we're hoping to bring the successful candidate tomorrow
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which would be the best number to get you on is it your work
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or your mobile number and the mobile number would be the better one
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if i don't answer then i'll be able to call
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you back in my break yeah no problem at all we understand
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that can be a bit difficult but thanks
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so much for coming in thank you thank you very Very nice to meet you.
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Thank you.
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Bye.
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Vocabulary and speaking notes for this lesson
This speaking lesson is built on the video “Interviewer Technique - Getting it right”. The speaker keeps coming back to these words: role, customer, skills, chloe, communication. This video has 70 sentences and 751 words to shadow. The speech runs for 4:04. The speaker talks fast, about 184 words per minute, so expect linked and reduced sounds. 86% of the words are among the 3,000 most common in English; the rest is worth studying before you start.
Key vocabulary in this video
15 words from the video worth learning, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| skill noun | /skɪl/ | A capacity to do something well; a technique, an ability, usually acquired or learned, as opposed to abilities that are regarded as innate. |
| complaint noun | /kəmˈpleɪnt/ | The act of complaining. |
| interaction noun | /ˌɪn.təˈɹæk.ʃən/ | The situation or occurrence in which two or more things act upon one another to produce an effect; the effect resulting from such a situation or occurrence. |
| acquire verb | /əˈkwaɪɚ/ | To get. |
| specification noun | An explicit set of requirements to be satisfied by a material, product, or service. | |
| necessarily adverb | /ˌnɛs.əˈsɛɹ.ə.li/ | Inevitably; of necessity. |
| trick noun | /ˈtɹɪk/ | Something designed to fool, dupe, outsmart, mislead or swindle. |
| element noun | /ˈɛləmənt/ | One of the simplest or essential parts or principles of which anything consists, or upon which the constitution or fundamental powers of anything are based. |
| assist verb | /əˈsɪst/ | To help. |
| occasion noun | /əˈkeɪ̯ʒən/ | A favorable opportunity; a convenient or timely chance. |
| whilst adverb | /waɪlst/ | Often preceded by the: During the time; meanwhile. |
| introduce verb | /ˌɪntɹəˈdus/ | To cause (someone) to be acquainted (with someone else). |
| casual adjective | /ˈkæʒ(u)əl/ | Happening by chance. |
| attract verb | /əˈtɹækt/ | To pull toward without touching. |
| demonstrate verb | /ˈdɛm.ənˌstɹeɪt/ | To show how to use (something). |
Phrasal verbs you will hear
| Word | Meaning |
|---|---|
| go through verb | To travel from one end of something to the other. |
| find out verb | To discover, as by asking or investigating. |
| help out verb | To provide assistance. |
Sentences worth repeating
Short, complete lines from the video that you can reuse in everyday conversation:
- Can you demonstrate your written and verbal communication skills?
- That's lovely to have you.
- Do you want me to repeat the question?
- Do you work as part of a team there?
- Yes, would I be required to work at weekend?
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Conditional sentences if + clause, will/would + verb — a condition and its result | if i don't answer then i'll be |
| Present perfect have/has + past participle — a past action that still matters now | have introduced · i've already poured · have prepared |
| Passive voice be + past participle — the focus is on what happens, not who does it | be treated · be required |
| Future with “will” will + verb — a decision, promise or prediction | will be · will give · i'll be |
Pronunciation to watch
The speaker uses 24 contractions and reduced forms, such as I've, I'm, you'd. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: interaction /ˌɪn.təˈɹæk.ʃən/, occasion /əˈkeɪ̯ʒən/, casual /ˈkæʒ(u)əl/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/
- Long words — get the stress right: interaction /ˌɪn.təˈɹæk.ʃən/, necessarily /ˌnɛs.əˈsɛɹ.ə.li/, supervisor /ˈsupɚˌvaɪzɚ/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Start at 0.75× speed, shadow it sentence by sentence, then go back to normal speed once it feels easy.
- Record yourself and compare with the original, paying attention to words like skill, complaint, interaction.
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.