Pratique du Shadowing: Interviewer Technique - Getting it right - Apprendre l'anglais à l'oral avec la vidéo
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70 phrases
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Hello Chloe, I'm Andy Davis, I'm HR manager and I'm the chair of the panel.
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My colleagues have introduced themselves.
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Hi, I'm Ian Willemison, head of health and safety.
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Hi Chloe, Janet Burton, HR advisor.
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Please take a seat Chloe.
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i've already poured you some water but
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if you need any more as we go through please just let me know
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and i can get you some more okay thank you no problem chloe the purpose of the interview today is
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so we can find out a little bit more about you in order to decide who to appoint
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we have prepared some questions
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and all the panel members will be asking questions as we
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go through there's no trick questions in this they're all about you
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so you should be able to answer them and clearly we will be assessing against elements on the personal specification
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at the end of the interview
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i will give you an opportunity to ask us questions that's great very clear thank you no problem
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so okay the the first question is from me
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so can you explain to me what first attracted you to this post
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and well i've been in the same role now for about three years
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and whilst i've been there i feel i've acquired a lot of skills yeah
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and i'd like to put these to good use okay you mentioned the skills
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that you'd acquired in your previous role could you explain to me what skills
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that you think you'd be able to transfer into this role and yes i've got
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Good organisational skills.
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I've also assisted in organising stock orders and I've also helped out when organising the casual staff rotors.
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Brilliant, thanks very much.
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Good communication skills are an integral part of this role as is completing paperwork and various bits of customer interaction.
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Can you demonstrate your written and verbal communication skills?
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Yes, I have a C in GCSE English and also as part of my NVQ, I've had to complete written assignments.
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In my current role, I have interaction with customers on a daily basis, so I understand the need for good communication
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and also for treating people the way that I would like to be treated myself.
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That's lovely to have you.
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That's great.
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Okay.
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Good.
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And could you give me an example of when you've worked as part of a team to achieve a particular goal?
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Do you want me to repeat the question?
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My mind's gone blank, sorry.
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I'm just struggling to think of an example.
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It's okay.
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Not a problem.
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Think about your current role.
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Do you work as part of a team there?
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Yes, particularly at busy times, we all dig in to get the jobs done that we need to,
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even if it means doing the tasks that I wouldn't necessarily normally do.
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It's great, thank you.
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Have you ever had to deal with a difficult customer or customer complaint?
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Yes, there was an occasion where I dealt with a difficult customer.
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She put in a complaint because of the amount of time it had taken to get served.
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I had apologised for it and I explained the reason why it had taken so long.
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After I dealt with the customer, I did report it to the supervisor so that she could look at the staffing levels at peak times.
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Okay, thank you.
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That sounds great, thank you.
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I think that's the end of our questions now.
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But as promised, do you have any questions for us?
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Yes, would I be required to work at weekend?
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well yes as outlined in the person specification
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and the advert the role requires five days in any seven for work
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so obviously that does include some weekends
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and what we'd want to do is actually agree those days with the successful candidates okay
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that's great thank you no problem and well thanks for attending the interview
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and we've obviously got a few of the people to see today
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so we're hoping to bring the successful candidate tomorrow
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which would be the best number to get you on is it your work
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or your mobile number and the mobile number would be the better one
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if i don't answer then i'll be able to call
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you back in my break yeah no problem at all we understand
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that can be a bit difficult but thanks
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so much for coming in thank you thank you very Very nice to meet you.
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Thank you.
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Bye.
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Vocabulaire et conseils d’expression pour cette leçon
Cette leçon d’expression orale s’appuie sur la vidéo « Interviewer Technique - Getting it right ». Les mots qui reviennent le plus souvent : role, customer, skills, chloe, communication. Cette vidéo contient 70 phrases et 751 mots à répéter en shadowing. La partie parlée dure 4:04. Le locuteur parle vite, environ 184 mots par minute : attendez-vous à des liaisons et à des sons réduits. 86 % des mots font partie des 3 000 mots les plus courants en anglais ; le reste mérite d’être vu avant de commencer.
Vocabulaire clé de cette vidéo
15 mots de la vidéo à retenir, avec leur prononciation et leur sens :
| Mot | Prononciation | Sens |
|---|---|---|
| skill nom | /skɪl/ | habileté, compétence |
| complaint nom | /kəmˈpleɪnt/ | plainte, réclamation |
| interaction nom | /ˌɪn.təˈɹæk.ʃən/ | interaction |
| acquire verbe | /əˈkwaɪɚ/ | acquérir |
| specification nom | spécification | |
| necessarily adverbe | /ˌnɛs.əˈsɛɹ.ə.li/ | absolument, nécessairement |
| trick nom | /ˈtɹɪk/ | tour |
| element nom | /ˈɛləmənt/ | élément |
| assist verbe | /əˈsɪst/ | assister, aider |
| occasion nom | /əˈkeɪ̯ʒən/ | occasion |
| introduce verbe | /ˌɪntɹəˈdus/ | présenter |
| casual adjectif | /ˈkæʒ(u)əl/ | fortuit, accidentel |
| attract verbe | /əˈtɹækt/ | attirer |
| demonstrate verbe | /ˈdɛm.ənˌstɹeɪt/ | démontrer |
| assignment nom | /əˈsaɪn.mənt/ | affectation |
Les verbes à particule que vous entendrez
| Mot | Sens |
|---|---|
| go through verbe | traverser |
| find out verbe | découvrir, savoir |
| help out verbe | dépanner |
Des phrases à répéter
Des phrases courtes et complètes de la vidéo, à réutiliser dans la conversation de tous les jours :
- Can you demonstrate your written and verbal communication skills?
- That's lovely to have you.
- Do you want me to repeat the question?
- Do you work as part of a team there?
- Yes, would I be required to work at weekend?
La grammaire de cette vidéo
Les structures que le locuteur utilise le plus, avec les mots exacts de la vidéo :
| Structure | Dans la vidéo |
|---|---|
| Phrases conditionnelles if + proposition, will/would + verbe — une condition et son résultat | if i don't answer then i'll be |
| Present perfect have/has + participe passé — une action passée qui compte encore maintenant | have introduced · i've already poured · have prepared |
| Voix passive be + participe passé — l’accent est mis sur ce qui arrive, pas sur qui le fait | be treated · be required |
| Futur avec « will » will + verbe — une décision, une promesse ou une prédiction | will be · will give · i'll be |
Prononciation à surveiller
Le locuteur utilise 24 contractions et formes réduites, comme I've, I'm, you'd. Prononcez-les sous leur forme courte, telles que vous les entendez.
- Les sons « sh » et « zh »: interaction /ˌɪn.təˈɹæk.ʃən/, occasion /əˈkeɪ̯ʒən/, casual /ˈkæʒ(u)əl/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/
- Mots longs — placez bien l’accent: interaction /ˌɪn.təˈɹæk.ʃən/, necessarily /ˌnɛs.əˈsɛɹ.ə.li/, supervisor /ˈsupɚˌvaɪzɚ/, organizational /ˌɔː(ɹ)ɡənɪˈzeɪʃənəl/
Les sons difficiles pour les francophones :
- /r/ anglais — langue recourbée, sans frotter la gorge: interaction /ˌɪn.təˈɹæk.ʃən/, necessarily /ˌnɛs.əˈsɛɹ.ə.li/, trick /ˈtɹɪk/, introduce /ˌɪntɹəˈdus/, attract /əˈtɹækt/
Comment s’entraîner avec cette vidéo
- Écoutez la vidéo en entier une fois sans parler et notez les mots que vous ne connaissez pas.
- Commencez à la vitesse 0,75×, répétez phrase par phrase, puis revenez à la vitesse normale quand cela devient facile.
- Enregistrez-vous et comparez avec l’original, en faisant attention à des mots comme skill, complaint, interaction.
Qu'est-ce que la technique du Shadowing ?
Le Shadowing est une technique d'apprentissage des langues fondée sur la science, développée à l'origine pour la formation des interprètes professionnels. Le principe est simple mais puissant : vous écoutez de l'anglais natif et le répétez immédiatement à voix haute — comme une ombre suivant le locuteur avec un décalage de 1 à 2 secondes. Les recherches montrent une amélioration significative de la précision de la prononciation, de l'intonation, du rythme, des liaisons, de la compréhension orale et de la fluidité.