ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7)

In this video, I'm going to share with you my seven best tips for selling over the phone and we're starting, you guessed it, right now.

Hey guys, welcome back to my channel.

If you're new here and you're in real estate or you're in a sales business and you want to grow your business, start now by subscribing to my channel,

hitting the notification bell so you never miss one of my training videos

so today we're talking all about tips strategies

and tactics for you to get better results selling over the phone

and at the end of this video head down to the

comment section I'll be hanging out for about an hour to answer all of your questions

and on your way make sure you check the description to

download my free script book starting with number one mirror

and match the prospect you see there are three things

that you need to focus on

when selling over the phone number one is tone right

so you want to match the prospects tonality okay so

if they're talking loud like this you want to talk loud like this

if they're more soft spoken like this you want to match the prospect number two you want to match mirror

and match their pace their pace of speech so

if they talk really fast like this you want to make sure

that you match the the the pace at

which the prospect is communicating number three is you want to match the personality styles

and this is why it's so critical that

if you're in sales you need to study personality types

if you're talking to an analytical personality you need to make sure

that you spend a lot of time on the numbers

and the facts number two is something that i call arping ARPing stands for acknowledge,

respond, and pivot to another question immediately.

You see, one of the biggest things

that salespeople who sell over the telephone struggle with is a prospect will just ask them a simple question.

Maybe they put up some type of an objection or some type of resistance, and that's it for the salesperson.

They don't know how to keep the conversation flowing.

And so what ARPing will teach you to do is simply acknowledge the person's question or objection, respond to that question or objection,

and simply pivot to another question in your script so you can keep the conversations flowing nicely.

Number three is asking more questions.

One of the biggest problems that salespeople have is talking too much and not listening enough.

Well, in order to listen, what do you have to do? come on, you guessed it.

You got to ask questions.

So you got to ask open style questions to get the prospect to talk

so you can learn more about how you can serve them, not sell them.

Because as you know, I teach you something called reverse selling, how to serve the prospect.

So the only way you know how to serve them, how to make an accurate diagnosis,

how to properly recommend the right solution you have to ask more questions number four is shut up

and listen when you ask a question so

if you get good at asking questions the next thing you need to get good at is shutting your mouth

because god gave us one mouth and two ears and

so we've got to listen more and the power of silence ladies

and gentlemen i will tell you it might be the number

one skill set you can have as a great salesperson is your ability to be quiet.

And as I'm coaching and training salespeople all over the country, they have a problem with talking too much.

And so you have to get very comfortable with that uncomfortable silence over the phone to get better results.

When you ask a prospect a question, especially a tough question, and they don't answer for a minute, don't add anything.

Just listen.

Let the prospect sit in the weight of their pain without you adding anything.

Let them mumble and come up with weird responses and don't say a word until they answer your question.

Number five is using assumptive language.

So you have to become an absolute master of what I

call assumptive language using things like let's do this why don't we do this let's go ahead

and do this here's what we're going to do next all

of these types of things keeps you in control of the conversation to take

that conversation where it needs to go to serve the consumer at the highest level

if you can't use assumptive language you're going to have a

very very difficult time either setting appointments over the phone

or getting someone to buy over the phone number six is gaining

agreement you see once you start to really hone in your

sales skills you need to get really good at gaining agreement what is

that that's when you ask a question or you give a statement of value and you simply say to the prospect, does that make sense?

Do you see how that could work?

Fair enough.

Is that unreasonable?

And you gain agreement in such a way where you end

the statement with a question where you know the prospect will agree with you.

That's called gaining agreement.

It's a very powerful strategy and tactic in reverse selling to show the prospect

that you and the prospect are on the same page from a mindset, from a belief standpoint, from a philosophical standpoint,

it shows the prospect, but they sit back and say, wow, you know what?

This guy actually gets it.

This guy actually gets me.

And number seven is removing the prospect's threat of saying yes.

You see, one of the biggest, the hardest things, what we're all in sales to do is to help people make sales, make money, and reach the levels of success that we want.

And getting the prospect to say yes to your product or service is the only way to get there.

And so how do you get more prospects to say yes?

You have to remove the threat.

How do you do that?

You need to have a strong value proposition.

What does that mean?

That means that you remove the risk and the threat

when the prospect commits to do business with you

so you need to come up with things inside your sales business

that removes that threat that could be offering some type of guarantee

that could be offering some type of flexible compensation structure based

on how you perform for the prospect there's all kinds of different ways

and different things that you can come up with

that are very tangible to get the prospect to say yes without having to worry.

You see, the reason why a lot of people have to think it over, have to talk to their spouse, give you some type of smokescreen,

some type of objection is they don't know if they trust you.

They don't know if what you're saying is true.

They don't know if what you're saying is going to help them.

And so you need to create a concrete value proposition to help the consumer believe

that what you're saying is the truth otherwise you would have risk as well

so next head down to the comment section

100

so i can answer all of your questions about your sales business

101

and on your way make sure

102

that you download my script book i'll put a link in the description below

103

so there you have it there are my seven tips for phone selling

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if you like this video make sure you hit

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that like button subscribe to my channel thank you so much for watching and i'll see you next time.

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คำศัพท์และข้อสังเกตด้านการพูดสำหรับบทเรียนนี้

บทเรียนฝึกพูดระดับ B2 นี้ใช้วิดีโอ “PHONE SALES TECHNIQUES THAT CLOSE” เป็นสื่อ คำที่ถูกพูดซ้ำบ่อยที่สุด: prospect, type, sales, match, selling วิดีโอนี้มี 105 ประโยค และ 1318 คำ สำหรับฝึกพูดตาม ช่วงที่มีเสียงพูดยาว 8:06 ผู้พูดพูดด้วยความเร็วเป็นธรรมชาติ ประมาณ 163 คำต่อนาที ใกล้เคียงกับบทสนทนาในชีวิตประจำวัน 89% ของคำอยู่ใน 3,000 คำที่ใช้บ่อยที่สุดในภาษาอังกฤษ คำศัพท์จึงตามได้ง่าย

คำศัพท์สำคัญในวิดีโอนี้

คำที่ยากที่สุด 10 คำในวิดีโอ พร้อมคำอ่านและความหมาย:

คำศัพท์	คำอ่าน	ความหมาย
salesperson คำนาม		พนักงานขาย
proposition คำนาม	/ˌpɹɑpəˈzɪʃən/	ประพจน์
mumble คำกริยา	/ˈmʌmbəl/	พึมพำ
tactic คำนาม	/ˈtæktɪk/	ยุทธวิธี
notification คำนาม	/ˌnoʊtɪfɪˈkeɪʃn̩/	การแจ้งเตือน
spouse คำนาม	/spaʊ̯s/	คู่สมรส
flexible คำคุณศัพท์	/ˈflɛk.sɪ.bəl/	ยืดหยุ่น
tactics คำนาม	/ˈtæktɪks/	ยุทธวิธี
uncomfortable คำคุณศัพท์	/ʌnˈkʌm.fɚ.tə.bl̩/	ไม่สะดวก
diagnosis คำนาม	/daɪəɡˈnəʊsɪs/	การวินิจฉัย

กริยาวลีที่คุณจะได้ยิน

คำศัพท์	คำอ่าน	ความหมาย
shut up	/ʃʌt ʌp/	หุบปาก

ประโยคที่ควรฝึกพูดซ้ำ

ประโยคสั้น ๆ ที่สมบูรณ์จากวิดีโอ ซึ่งนำไปใช้ในบทสนทนาประจำวันได้:

Do you see how that could work?
How do you do that?
They don't know if what you're saying is true.

การออกเสียงที่ควรระวัง

ผู้พูดใช้รูปย่อและรูปลดเสียง 30 ครั้ง เช่น you're, don't, we're ให้พูดแบบสั้นตามที่ได้ยิน

เสียง “sh” และ “zh”: objection /əbˈd͡ʒɛkʃən/, proposition /ˌpɹɑpəˈzɪʃən/, notification /ˌnoʊtɪfɪˈkeɪʃn̩/
คำยาว — ลงเสียงหนักให้ถูกพยางค์: proposition /ˌpɹɑpəˈzɪʃən/, tonality /toʊnˈæl.ɪ.ti/, analytical /ˌæn.əˈlɪt.ɪ.kəl/, unreasonable /ʌnˈɹiːz.(ə)nə.bl̩/, notification /ˌnoʊtɪfɪˈkeɪʃn̩/

เสียงที่คนไทยมักออกเสียงยาก:

เสียงท้ายคำ — ออกเสียงให้ครบ ไม่เปลี่ยนเป็นตัวสะกดแบบไทย: acknowledge /əkˈnɑ.lɪd͡ʒ/, mumble /ˈmʌmbəl/, tangible /ˈtæn.d͡ʒə.bəl/, analytical /ˌæn.əˈlɪt.ɪ.kəl/, spouse /spaʊ̯s/
/z/ — เสียงก้อง ไม่ใช่ /s/: proposition /ˌpɹɑpəˈzɪʃən/, unreasonable /ʌnˈɹiːz.(ə)nə.bl̩/
พยัญชนะควบ — ออกเสียงให้ครบทุกตัว: prospect /ˈpɹɑspɛkt/, standpoint /ˈstændpɔɪnt/, proposition /ˌpɹɑpəˈzɪʃən/, subscribe /səbˈskɹaɪb/, smokescreen /ˈsmoʊkˌskɹin/

วิธีฝึกกับวิดีโอนี้

ฟังวิดีโอให้จบหนึ่งรอบโดยยังไม่ต้องพูด แล้วจดคำที่ยังไม่รู้จัก
เริ่มที่ความเร็ว 0.75× พูดตามทีละประโยค แล้วกลับไปใช้ความเร็วปกติเมื่อเริ่มคล่อง
อัดเสียงตัวเองแล้วเทียบกับต้นฉบับ โดยสังเกตคำอย่าง salesperson, proposition, mumble เป็นพิเศษ

เทคนิค Shadowing คืออะไร?

Shadowing เป็นเทคนิคการเรียนรู้ภาษาที่ได้รับการรับรองทางวิทยาศาสตร์ พัฒนาขึ้นสำหรับการฝึกนักแปลมืออาชีพ วิธีการนี้เรียบง่ายแต่ทรงพลัง: คุณฟังเสียงภาษาอังกฤษจากเจ้าของภาษาและพูดตามทันที — เหมือนเงาที่ตามผู้พูดด้วยช่วงเวลาห่าง 1-2 วินาที การวิจัยแสดงว่าเทคนิคนี้ปรับปรุงความแม่นยำในการออกเสียง ทำนองเสียง จังหวะ การเชื่อมเสียง การฟังเข้าใจ และความคล่องแคล่วในการพูดได้อย่างมีนัยสำคัญ

เทคนิค shadowing: อ่านคู่มือฉบับเต็มทีละขั้นตอน →

ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7)

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กริยาวลีที่คุณจะได้ยิน

ประโยคที่ควรฝึกพูดซ้ำ

การออกเสียงที่ควรระวัง

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เทคนิค Shadowing คืออะไร?

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