Pratica di Shadowing: PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7) - Impara a parlare inglese con i video

In this video, I'm going to share with you my seven best tips for selling over the phone and we're starting, you guessed it, right now.

Hey guys, welcome back to my channel.

If you're new here and you're in real estate or you're in a sales business and you want to grow your business, start now by subscribing to my channel,

hitting the notification bell so you never miss one of my training videos

so today we're talking all about tips strategies

and tactics for you to get better results selling over the phone

and at the end of this video head down to the

comment section I'll be hanging out for about an hour to answer all of your questions

and on your way make sure you check the description to

download my free script book starting with number one mirror

and match the prospect you see there are three things

that you need to focus on

when selling over the phone number one is tone right

so you want to match the prospects tonality okay so

if they're talking loud like this you want to talk loud like this

if they're more soft spoken like this you want to match the prospect number two you want to match mirror

and match their pace their pace of speech so

if they talk really fast like this you want to make sure

that you match the the the pace at

which the prospect is communicating number three is you want to match the personality styles

and this is why it's so critical that

if you're in sales you need to study personality types

if you're talking to an analytical personality you need to make sure

that you spend a lot of time on the numbers

and the facts number two is something that i call arping ARPing stands for acknowledge,

respond, and pivot to another question immediately.

You see, one of the biggest things

that salespeople who sell over the telephone struggle with is a prospect will just ask them a simple question.

Maybe they put up some type of an objection or some type of resistance, and that's it for the salesperson.

They don't know how to keep the conversation flowing.

And so what ARPing will teach you to do is simply acknowledge the person's question or objection, respond to that question or objection,

and simply pivot to another question in your script so you can keep the conversations flowing nicely.

Number three is asking more questions.

One of the biggest problems that salespeople have is talking too much and not listening enough.

Well, in order to listen, what do you have to do? come on, you guessed it.

You got to ask questions.

So you got to ask open style questions to get the prospect to talk

so you can learn more about how you can serve them, not sell them.

Because as you know, I teach you something called reverse selling, how to serve the prospect.

So the only way you know how to serve them, how to make an accurate diagnosis,

how to properly recommend the right solution you have to ask more questions number four is shut up

and listen when you ask a question so

if you get good at asking questions the next thing you need to get good at is shutting your mouth

because god gave us one mouth and two ears and

so we've got to listen more and the power of silence ladies

and gentlemen i will tell you it might be the number

one skill set you can have as a great salesperson is your ability to be quiet.

And as I'm coaching and training salespeople all over the country, they have a problem with talking too much.

And so you have to get very comfortable with that uncomfortable silence over the phone to get better results.

When you ask a prospect a question, especially a tough question, and they don't answer for a minute, don't add anything.

Just listen.

Let the prospect sit in the weight of their pain without you adding anything.

Let them mumble and come up with weird responses and don't say a word until they answer your question.

Number five is using assumptive language.

So you have to become an absolute master of what I

call assumptive language using things like let's do this why don't we do this let's go ahead

and do this here's what we're going to do next all

of these types of things keeps you in control of the conversation to take

that conversation where it needs to go to serve the consumer at the highest level

if you can't use assumptive language you're going to have a

very very difficult time either setting appointments over the phone

or getting someone to buy over the phone number six is gaining

agreement you see once you start to really hone in your

sales skills you need to get really good at gaining agreement what is

that that's when you ask a question or you give a statement of value and you simply say to the prospect, does that make sense?

Do you see how that could work?

Fair enough.

Is that unreasonable?

And you gain agreement in such a way where you end

the statement with a question where you know the prospect will agree with you.

That's called gaining agreement.

It's a very powerful strategy and tactic in reverse selling to show the prospect

that you and the prospect are on the same page from a mindset, from a belief standpoint, from a philosophical standpoint,

it shows the prospect, but they sit back and say, wow, you know what?

This guy actually gets it.

This guy actually gets me.

And number seven is removing the prospect's threat of saying yes.

You see, one of the biggest, the hardest things, what we're all in sales to do is to help people make sales, make money, and reach the levels of success that we want.

And getting the prospect to say yes to your product or service is the only way to get there.

And so how do you get more prospects to say yes?

You have to remove the threat.

How do you do that?

You need to have a strong value proposition.

What does that mean?

That means that you remove the risk and the threat

when the prospect commits to do business with you

so you need to come up with things inside your sales business

that removes that threat that could be offering some type of guarantee

that could be offering some type of flexible compensation structure based

on how you perform for the prospect there's all kinds of different ways

and different things that you can come up with

that are very tangible to get the prospect to say yes without having to worry.

You see, the reason why a lot of people have to think it over, have to talk to their spouse, give you some type of smokescreen,

some type of objection is they don't know if they trust you.

They don't know if what you're saying is true.

They don't know if what you're saying is going to help them.

And so you need to create a concrete value proposition to help the consumer believe

that what you're saying is the truth otherwise you would have risk as well

so next head down to the comment section

100

so i can answer all of your questions about your sales business

101

and on your way make sure

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that you download my script book i'll put a link in the description below

103

so there you have it there are my seven tips for phone selling

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if you like this video make sure you hit

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that like button subscribe to my channel thank you so much for watching and i'll see you next time.

📺 Stesso Canale

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Vocabolario e note di pronuncia per questa lezione

Questa lezione di conversazione di livello B2 si basa sul video “PHONE SALES TECHNIQUES THAT CLOSE”. Le parole che ritornano più spesso: prospect, type, sales, match, selling. Questo video contiene 105 frasi e 1318 parole da ripetere con lo shadowing. Il parlato dura 8:06. Chi parla ha un ritmo naturale di circa 163 parole al minuto, vicino a una conversazione quotidiana. Il 89% delle parole rientra nelle 3.000 più comuni dell’inglese, quindi il lessico è facile da seguire.

Vocaboli chiave di questo video

Le 15 parole più avanzate del video, con pronuncia e significato:

Parola	Pronuncia	Significato
prospect sostantivo	/ˈpɹɑspɛkt/	prospettiva
salesperson sostantivo		venditore, venditrice
objection sostantivo	/əbˈd͡ʒɛkʃən/	obiezione
pivot sostantivo	/ˈpɪv.ɪt/	perno, fulcro
standpoint sostantivo	/ˈstændpɔɪnt/	punto di vista
proposition sostantivo	/ˌpɹɑpəˈzɪʃən/	proposta
subscribe verbo	/səbˈskɹaɪb/	abbonarsi
acknowledge verbo	/əkˈnɑ.lɪd͡ʒ/	riconoscere, ammettere
mumble verbo	/ˈmʌmbəl/	biascicare, mugugnare
smokescreen sostantivo	/ˈsmoʊkˌskɹin/	cortina fumogena
tangible aggettivo	/ˈtæn.d͡ʒə.bəl/	tangibile, palpabile
tactic sostantivo	/ˈtæktɪk/	tattica, stratagemma
unreasonable aggettivo	/ʌnˈɹiːz.(ə)nə.bl̩/	irragionevole
mindset sostantivo	/ˈmaɪn(d)ˌsɛt/	mentalità, modo di pensare
notification sostantivo	/ˌnoʊtɪfɪˈkeɪʃn̩/	notificazione

I phrasal verb che sentirai

Parola	Pronuncia	Significato
come up with verbo		ideare, escogitare
go ahead verbo	/ˌɡoʊ əˈhɛd/	procedere, andare avanti
put up verbo		collocare
shut up	/ʃʌt ʌp/	chiudi la bocca, stai zitto

Frasi da ripetere

Frasi brevi e complete del video che puoi riutilizzare nella conversazione di tutti i giorni:

Do you see how that could work?
How do you do that?
They don't know if what you're saying is true.

Pronuncia a cui fare attenzione

Chi parla usa 30 contrazioni e forme ridotte, come you're, don't, we're. Pronunciale nella forma breve, così come le senti.

I suoni “sh” e “zh”: objection /əbˈd͡ʒɛkʃən/, proposition /ˌpɹɑpəˈzɪʃən/, notification /ˌnoʊtɪfɪˈkeɪʃn̩/
Parole lunghe — attenzione all’accento: proposition /ˌpɹɑpəˈzɪʃən/, tonality /toʊnˈæl.ɪ.ti/, analytical /ˌæn.əˈlɪt.ɪ.kəl/, unreasonable /ʌnˈɹiːz.(ə)nə.bl̩/, notification /ˌnoʊtɪfɪˈkeɪʃn̩/

I suoni difficili per chi parla italiano:

Consonante finale — senza aggiungere una vocale dopo: prospect /ˈpɹɑspɛkt/, pivot /ˈpɪv.ɪt/, standpoint /ˈstændpɔɪnt/, subscribe /səbˈskɹaɪb/, acknowledge /əkˈnɑ.lɪd͡ʒ/
/æ/ — più aperta della “e”: standpoint /ˈstændpɔɪnt/, tonality /toʊnˈæl.ɪ.ti/, tangible /ˈtæn.d͡ʒə.bəl/, tactic /ˈtæktɪk/, analytical /ˌæn.əˈlɪt.ɪ.kəl/

Come esercitarsi con questo video

Ascolta tutto il video una volta senza parlare e annota le parole che non conosci.
Inizia a velocità 0,75×, fai shadowing frase per frase e torna alla velocità normale quando diventa facile.
Registrati e confronta con l’originale, facendo attenzione a parole come prospect, salesperson, objection.

Cos'è la tecnica dello Shadowing?

Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.

Tecnica dello shadowing: leggi la guida completa passo dopo passo →

Pratica di Shadowing: PHONE SALES TECHNIQUES THAT CLOSE (MY TOP 7) - Impara a parlare inglese con i video

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