Shadowing Practice: TOEIC Listening Part 4: A Train Delay and a New Expense System - Learn English Speaking with Video

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26 sentences
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Questions seventy-seven through seventy-nine refer to the following announcement.
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Attention, passengers waiting for the ten fifteen express to Manchester.
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We're sorry to announce that this service is delayed.
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A signal problem near the station is being repaired right now,
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and we expect the train to leave in about forty minutes.
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While you wait, please enjoy a free hot drink,
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available at the café next to platform three.
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Just show your ticket to a member of staff.
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Passengers with connecting trains should go to the information desk.
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Once again, we apologise for the delay. Thank you for your patience.
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What has caused the delay?
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What can passengers receive at the café?
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Who should go to the information desk?
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Questions eighty-six through eighty-eight refer to the following excerpt from a meeting.
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Okay, everyone, before we finish, I've got one last item.
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Starting next month, we're switching to a new expense system!
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I know, I know... nobody likes change.
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But honestly, the old paper forms were taking weeks to process.
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With the new app, you just take a photo of your receipt,
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and you'll be paid back within three days!
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There's a short training video on the staff website.
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Please watch it before the end of the week.
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And if you get stuck, Maria in accounting is happy to help.
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What is the speaker mainly discussing?
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What does the speaker say about the old paper forms?
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What are listeners asked to do before the end of the week?

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Vocabulary and speaking notes for this lesson

This video has 26 sentences and 249 words to shadow. The speech runs for 1:36. The speaker talks at a natural 155 words per minute, close to everyday conversation. 83% of the words are among the 3,000 most common in English; the rest is worth studying before you start.

Key vocabulary in this video

15 words from the video worth learning, with pronunciation and meaning:

WordPronunciationMeaning
delay noun/dɪˈleɪ̯/A period of time before an event occurs; the act of delaying; procrastination; lingering inactivity.
passenger noun/ˈpæs.ɪn.d͡ʒɚ/One who rides or travels in a vehicle, but who does not operate it and is not a member of the crew.
refer verb/ɹɪˈfɜː/To direct the attention of (someone toward something).
desk noun/dɛsk/A table, frame, or case, in past centuries usually with a sloping top but now usually with a flat top, for the use of writers and readers. It often has a…
repair verb/ˈɹiːpɛɚ/To restore to good working order, fix, or improve damaged condition; to mend; to remedy.
connect verb/kəˈnɛkt/To join (to another object): to attach, or to be intended to attach or capable of attaching, to another object.
announcement noun/əˈnaʊns.mənt/An act of announcing, or giving notice.
announce verb/əˈnaʊn(t)s/To give public notice of, especially for the first time; to make known.
expense noun/ɪkˈspɛns/A spending or consuming, often a disbursement of funds.
forty adjective/ˈfoɹti/Resembling or characteristic of a fort.
patience noun/ˈpeɪ̯.ʃəns/The quality of being patient.
apologize verb/əˈpɑləˌd͡ʒaɪz/To make an apology or excuse; to acknowledge some fault or offense, with expression of regret for it, by way of amends
fifteen noun/ˈfɪf.tiːn/An Irish traybake made with crushed digestive biscuits, marshmallows and glacé cherries combined with condensed milk and desiccated coconut.
receipt noun/ɹɪˈsiːt/The act of receiving, or the fact of having been received.
listener noun/ˈlɪs(ə)nɚ/Someone who listens, especially to a speech or a broadcast.

Phrasal verbs you will hear

WordPronunciationMeaning
pay back verb/peɪ bæk/To pay (a debt or the lender) so as to provide the entire amount of money owed.

Pronunciation to watch

The speaker uses 4 contractions and reduced forms, such as we're, I've, you'll. Say them the short way, as you hear them.

How to practise with this video

  1. Listen to the whole video once without speaking and note the words you do not know.
  2. Start at 0.75× speed, shadow it sentence by sentence, then go back to normal speed once it feels easy.
  3. Record yourself and compare with the original, paying attention to words like delay, passenger, refer.

Grammar in this video

The structures the speaker uses most, with the exact words from the video:

StructureIn the video
Passive voice be + past participle — the focus is on what happens, not who does itis delayed · being repaired · be paid
Advice with “should” should + verb — saying what is a good ideashould go
Present continuous am/is/are + -ing — something happening right now or around nowis being · we're switching

What is the Shadowing Technique?

Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.

Shadowing technique: read the full step-by-step guide →