Prática de Shadowing: Stop Saying “You’re Wrong” at Work! Say This Instead | B1-C1 - Aprenda a falar inglês com vídeo
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253 frases
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Tom, you walked in with a face like a storm cloud.
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What on earth happened?
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I told a co -worker his whole plan was a mistake.
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Out loud, in front of the entire team.
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You said that in the meeting?
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While everyone was sitting there?
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Word for word, the room went completely silent.
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You could hear the coffee machine in the hallway.
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Oh no. And then he just looked at me for the longest three seconds of my life.
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Okay, take a breath.
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Because today we are going to fix exactly this.
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Really?
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Hello and welcome back to Daily English Talk, the channel where you learn real English for real situations.
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I'm Lily.
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And I'm Tom, apparently fresh from ruining a meeting.
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You did not ruin it.
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You just gave us a perfect lesson.
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If you're new here, we post a new episode every single day.
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So hit that subscribe button and the little bell.
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Join the family.
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Every day, no days off, like a gym membership you actually use.
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Today's topic is one almost everyone deals with at work.
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How do you disagree with a co -worker without starting a small war?
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We call it diplomatic conflict management, and the English for it is gold.
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So you were saying there was a better way to handle my meeting.
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Oh, there were about nine better ways.
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But before we get into them, I have a question for everyone watching.
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Tom said something to his co -worker that made the whole room freeze for three seconds.
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What do you think he actually said?
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Keep that in your head as we go.
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I am NOT repeating it.
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He is NOT repeating it.
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So you will have to guess.
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Okay, Tom, walk me through it.
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What was the disagreement even about?
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So, we are launching a new customer survey next month.
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My co -worker wanted to send it to every single customer on the same day.
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I thought that was a terrible idea.
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Why terrible?
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Because our support team is tiny.
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If 10 ,000 people replied once, we drown.
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I wanted to send it in small groups over two weeks.
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That actually sounds smart.
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So your idea was good.
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The problem was how you said it.
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Right.
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He finished presenting, he looked proud of himself, and I just blurted out this blunt, cold sentence.
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The kind you can't take back.
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In front of your manager?
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In front of my manager, his manager, and a new intern who looked like she wanted to disappear.
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Poor intern.
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First week, front row seat to a disaster.
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She will remember me forever.
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Here's the thing though.
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Disagreeing is not the problem.
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Disagreeing is normal.
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Good teams argue all the time.
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The skill is doing it so the other person still wants to work with you afterward.
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See, nobody teaches you that.
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In school they teach you grammar, not how to tell your coworker his baby is ugly without him crying.
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Please never say it like that in a real office.
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No promises.
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So let's start with the grammar that makes disagreement sound polite instead of aggressive.
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This part challenges everything.
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In English, direct disagreement can sound very harsh.
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If you say you're wrong or that's a bad idea, native speakers hear it as almost rude, even if you are completely correct.
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Which is funny because I was correct.
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You were, and it did not help you at all.
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So we soften the message.
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There are two main tools.
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First, modal verbs.
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Could, would, might, may.
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Give me the before and after.
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Direct version.
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We can't send it all at once.
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Softer version.
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I'm not sure we could handle all of it at once.
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Same meaning, much gentler landing.
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The word could, does all that work?
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It really does.
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It turns a hard wall into an open door.
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The second tool is hedging.
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These are little phrases that lower the temperature.
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I think, maybe, it seems like, I could be wrong, but...
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Doesn't I could be wrong make me sound weak?
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No, it makes you sound confident and calm.
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Only people who feel secure can say I might be wrong.
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It invites the other person to think with you instead of fighting you.
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So, instead of your plan will fail, I say what?
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You say...
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I like the direction, but I'm a little worried about the timing.
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Could we maybe spread it out?
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Notice three moves there.
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You agree with something first, you use a soft word, a little worried, then you ask a question instead of giving an order.
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Agree, soften, ask.
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I can remember that.
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That is the whole grammar lesson in one line.
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Now let's give you the actual phrases, because these are the ones that save careers.
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Our first phrase is to clear the air.
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It means to have an honest conversation that removes tension or a misunderstanding between people.
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So after my meeting, the air definitely needed clearing.
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The air needed a professional cleaning crew.
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So what did you do the next morning?
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I actually did one good thing.
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I messaged him and said, Hey, can we grab a coffee?
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I think we should clear the air after yesterday.
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Tom, that is perfect.
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That is exactly the phrase.
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I surprised myself.
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And see how gentle it is?
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You are not saying, we need to talk, which sounds scary.
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Clear the air tells the other person, I want to fix this, not continue the fight.
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Can I use it with friends too, not just work?
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Absolutely.
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My sister and I hadn't spoken in a week, so we finally cleared the air works everywhere, anytime there is tension sitting between two people.
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Good, because I have a lot of air that needs clearing.
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Phrase 2, to see where someone is coming from.
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It means to understand their point of view, even if you don't fully agree with it.
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So at the coffee, he explained his side.
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He did, didn't he?
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He did.
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And honestly, once he talked, I got it.
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His manager had told him to launch fast because a competitor was about to release something similar.
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So, you finally understood the pressure he was under.
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I did.
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I told him, okay, I see where you're coming from.
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I didn't know about the competitor.
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And that one sentence probably melted half the ice right there.
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It did.
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His shoulders dropped.
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He relaxed.
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He felt heard.
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That is the magic of it.
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You can disagree with a decision and still respect the reason behind it.
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I see where you're coming from, but I still have a concern.
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You validate first, then you push back.
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It's almost like you let them win a little before you ask for anything.
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Exactly.
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People give you much more when they feel you actually listened.
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Phrase three is to meet in the middle.
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It That means to compromise.
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Both people give up a little to reach an agreement everyone can accept.
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This is where it got good.
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Once we both calmed down, we made a plan together.
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Tell me!
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We agreed to send the survey to half the customers on day one
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because of his competitor worry and the other half three days later because of my support team's worry.
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We met in the middle.
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That is a genuinely better plan than either of your original ideas.
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It's the annoying part.
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The fight was pointless.
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The answer was in the middle the whole time.
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That happens so often.
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You can also say, find common ground, or meet halfway.
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We couldn't agree on the budget, so we met halfway.
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Clean and professional.
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Is middle ground the same thing?
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Great question.
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Yes.
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We found some middle ground.
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Noun version, same idea.
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Keep that one in your pocket for emails.
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Phrase four is to take something the wrong way.
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It means to understand a comment as more negative or more offensive than the speaker intended.
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This is basically the story of my whole meeting.
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Explain.
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At the coffee, I told him, look, I'm sorry about yesterday.
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I think you took my comment the wrong way.
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But honestly, I said it the wrong way too.
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I owned my part.
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Oh, that is mature.
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You didn't just blame him for misunderstanding.
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You admitted your delivery was bad.
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Because it was.
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The idea was fine.
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The tone was a rock through a window.
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Beautiful image.
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So a softer way to raise this in the moment is, please don't take this the wrong way, but I'd do it differently.
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You warn them it's coming from a good place.
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So, don't take this the wrong way is like a little seat belt before a bumpy sentence.
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A seat belt, yes!
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Perfect way to remember it.
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It prepares the listener so they stay open instead of getting defensive.
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Last phrase is to agree to disagree.
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You use this when two people simply cannot reach the same opinion, and you both accept that, politely, without hard feelings.
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But we did agree in the end.
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So where would I use this?
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Good point.
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You too found a solution.
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But imagine you hadn't.
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Imagine on one small detail, the color of the survey button, you just could not agree.
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A war over a button color.
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That feels very real, actually.
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It is painfully real.
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So you say, you know what, let's agree to disagree on the color and move on.
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It closes the topic with respect.
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Nobody loses.
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So it's a graceful exit when more arguing is just a waste of time.
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Exactly that.
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It protects the relationship.
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The friendship or the working partnership matters more than winning a tiny point.
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I wish I had known all five of these yesterday morning.
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Well, now you know them for every tomorrow, and so does everyone watching.
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Let's lock these in.
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Five phrases for handling a disagreement at work like a diplomat.
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Say them with me, everyone.
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Number one.
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Clear the air.
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Have an honest, calm conversation.
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Number two.
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See where someone is coming from.
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Understand their reason first.
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Number three.
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Meet in the middle.
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Compromise so you both get something.
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Number four.
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Take it the wrong way.
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Warn people before a touchy comment and own your tone.
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And number five?
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Agree to disagree.
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Walk away from the small stuff with respect.
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And don't forget the grammar underneath all of it.
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Soften.
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Ask.
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Use could, might, I think, maybe.
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Turn your orders into questions.
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A hard wall into an open door.
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You remembered!
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I'm proud of you.
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Now it's your turn.
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Tell us in the comments, what is a disagreement you had at work or at home, and how did you handle it?
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Would you handle it differently now?
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And try to use one of today's phrases in your comment.
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Show us you've got it.
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We read every single one.
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We really do.
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That is the best way to practice, so write it down and make it yours.
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That is our lesson for today.
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Remember, disagreeing is not rude.
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Disagreeing badly is.
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Now you have the English to do it the right way.
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Go clear some air out there, carefully.
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Carefully.
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If this helped you, give us a like and subscribe so you never miss a lesson.
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We are here every day with new English for your real life.
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Every day.
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Still, no days off.
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Thanks for learning with us.
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I'm Lily.
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And I'm Tom.
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See you in the next one.
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Bye everyone!
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Take care!
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Vocabulário e dicas de fala para esta lição
Esta aula de conversação usa o vídeo “Stop Saying “You’re Wrong” at Work! Say This Instead”. Este vídeo tem 253 frases e 1907 palavras para praticar shadowing. A fala dura 12:29. O falante fala em ritmo natural, cerca de 153 palavras por minuto, próximo de uma conversa do dia a dia. 86% das palavras estão entre as 3.000 mais comuns do inglês; vale a pena estudar o restante antes de começar.
Vocabulário principal deste vídeo
15 palavras do vídeo que vale a pena aprender, com pronúncia e significado:
| Palavra | Pronúncia | Significado |
|---|---|---|
| phrase substantivo | /ˈfɹeɪ̯z/ | expressão, frase |
| disagree verbo | /dɪsəˈɡɹi/ | discordar |
| lesson substantivo | /ˈlɛs.ən/ | lição |
| worker substantivo | /ˈwɝ.kɚ/ | trabalhador |
| grammar substantivo | /ˈɡɹæm.ə(ɹ)/ | gramática |
| competitor substantivo | /kəmˈpɛt.ɪ.tɚ/ | competidor, adversário |
| tone substantivo | /ˈtəʊn/ | tom |
| topic substantivo | /ˈtɑpɪk/ | tópico, assunto |
| argue verbo | /ˈɑɹ.ɡju/ | discutir, argumentar |
| carefully advérbio | /ˈkɛɹf(ə)li/ | cuidadosamente, cautelosamente |
| belt substantivo | /ˈbɛlt/ | cinto, cinta |
| ruin substantivo | /ˈɹuː.ɪn/ | ruína |
| rude adjetivo | /ɹuːd/ | rude, estúpido |
| differently advérbio | /ˈdɪf.ə.ɹənt.li/ | diferentemente |
| tension substantivo | /ˈtɛnʃən/ | tensão |
Phrasal verbs que você vai ouvir
| Palavra | Significado |
|---|---|
| calm down verbo | acalmar-se |
| give up verbo | render-se |
| take back verbo | trazer de volta |
Frases que vale a pena repetir
Frases curtas e completas do vídeo que você pode usar na conversa do dia a dia:
- You said that in the meeting?
- What do you think he actually said?
- In front of your manager?
- Doesn't I could be wrong make me sound weak?
- Could we maybe spread it out?
Pronúncia para ficar de olho
O falante usa 27 contrações e formas reduzidas, como I'm, don't, you're. Diga-as na forma curta, do jeito que você ouve.
- Os sons de “th”: breathe /bɹiːð/, underneath /ˌʌndɚˈniθ/
- Os sons de “sh” e “zh”: tension /ˈtɛnʃən/, partnership /ˈpɑɹtnɚʃɪp/, friendship /ˈfɹɛn(d)ʃɪp/, harsh /ˈhɑɹʃ/
- Palavras longas — acerte a sílaba tônica: disagreement /dɪsəˈɡɹiːmənt/, competitor /kəmˈpɛt.ɪ.tɚ/, differently /ˈdɪf.ə.ɹənt.li/, diplomatic /ˌdɪpləˈmætɪk/, genuinely /ˈd͡ʒɛn.ju.ɪn.li/
Sons difíceis para falantes de português:
- Consoante final — sem acrescentar um “i” depois: disagreement /dɪsəˈɡɹiːmənt/, topic /ˈtɑpɪk/, belt /ˈbɛlt/, rude /ɹuːd/, subscribe /səbˈskɹaɪb/
- /l/ final — a língua toca o céu da boca, não vira “u”: skill /skɪl/, graceful /ˈɡɹeɪsfʊl/, modal /ˈməʊdəl/
- /h/ — um sopro suave, diferente do “r”: halfway /ˌhæfˈweɪ/, harsh /ˈhɑɹʃ/, hedge /ˈhɛd͡ʒ/, hallway /ˈhɔlˌweɪ/
Como praticar com este vídeo
- Ouça o vídeo inteiro uma vez sem falar e anote as palavras que você não conhece.
- Comece na velocidade 0,75×, faça shadowing frase por frase e volte à velocidade normal quando ficar fácil.
- Grave a sua voz e compare com o original, prestando atenção a palavras como phrase, disagree, lesson.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.