Pratica di Shadowing: Information day: Training courses for workers in the hospitality industry: Vol 2 Test 9 Section 2 - Impara a parlare inglese con i video
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Now turn to Section 2.
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Section 2.
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You will hear a talk by the organizer of an Information Day about training courses for workers in hotels,
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restaurants, and other parts of the hospitality industry.
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First, you have some time to look at questions 11 to 15.
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Thank you.
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Now listen carefully and answer questions 11 to 15.
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Morning, everyone.
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My name is John.
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I've worked in the hospitality industry for 20 years, here and all around the world.
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I've done it all, washing dishes and cafes, waiting tables, hotel work.
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I've been better at some of these roles than others, to be honest, but what I've always loved is the incredible variety of workmates I've had over the years.
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Today, I want to introduce some of the training courses available here at the college.
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So, today's program.
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This morning, there will be short presentations about different hospitality jobs.
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Then, this afternoon, there will be workshops where you can explore these ideas in more detail.
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So, your first presentation is on restaurant service.
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Another session focuses on kitchen assistants who help the cooks in the kitchen.
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This is a great way to learning cooking skills.
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There's an amazing number of traditional techniques to learn.
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You'd be surprised how many top chefs in expensive restaurants started out as a kitchen assistant.
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But be warned, kitchen assistants arrive at work first and leave last.
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So think hard about whether you can cope with the commitment.
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The session about porters, cleaners, and dishwashers is a popular one.
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These positions are good for students especially because they require no experience.
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Dishwashers have to work late into the evening.
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No surprises there.
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A porter's role is more important than many people realize
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because guests' first impression are formed by the staff they meet on arrival.
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Cleaners will usually be doing shift work, which may or may not suit you depending on your situation.
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Another popular session looks at the role of the receptionist.
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This is a key role.
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You have to deal with every part of the hotel.
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So, having reception work on your CV
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or resume is often a good way of moving your career forward in the long run.
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But having said that, they can be challenging, you know.
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Dealing with people from all around the world.
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You have to already be good at working under a lot of pressure.
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You can't work out how to do it on the job.
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For any of these jobs, you'll usually have an interview.
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So there's also a session on interview skills.
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Now, frankly, for the less skilled roles, the interview will be pretty quick.
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But for some of the jobs I've the interview is just as important as it is in other types of employment.
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Basically, the key to coming across well is the same today as it was when I started 20 years ago.
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And the good thing is, it's not too difficult to develop these skills with a little training and rehearsal.
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Before you hear the rest of the talk, you have some time to look at questions 16 to 20.
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Now listen and answer questions 16 to 20.
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Okay, then this afternoon we'll have the workshops.
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They'll be held in various classrooms around the college.
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So if you have a look at your college plan, I'll tell you where they're going to be.
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Now at the moment we're in the hall.
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You'll see it at the bottom of your plan.
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So if you want to go to the workshop on restaurant service, go out of the hall and turn right.
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Walk along to the office and it's the classroom immediately next door to that.
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For kitchen hands, when you come out of the hall, you'll see the square in front of you.
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Cross to the other side of the square and you'll see a block of two classrooms.
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You want the one on the left.
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Now, porters, cleaners, and dishwashers.
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You want to find a block of classes on the northern side of the college.
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There's a long block of classrooms and you want the one at the eastern end.
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For the receptionist workshop, turn right out of the hall and go past the office.
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Then head up north between the two sets of classrooms.
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You'll come to the first-in room on your left, and it's the classroom directly opposite that.
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For those of you who are wanting to brush up on your interview skills, there's an interview skills workshop.
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You see that on the western side of the square, there's a single large classroom.
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That's in there.
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Okay, now let's move on to look at...
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That is the end of Section 2.
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You now have half a minute to check your answers.
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Vocabolario e note di pronuncia per questa lezione
Questa lezione di conversazione di livello B1 si basa sul video “Information day: Training courses for workers in the hospitality industry: Vol 2 Test 9 Section 2”. Le parole che ritornano più spesso: classroom, interview, workshop, kitchen, skills. Questo video contiene 69 frasi e 778 parole da ripetere con lo shadowing. Il parlato dura 6:43. Chi parla mantiene un ritmo costante di circa 116 parole al minuto, comodo per lo shadowing. Il 88% delle parole rientra nelle 3.000 più comuni dell’inglese, quindi il lessico è facile da seguire.
Vocaboli chiave di questo video
Le 15 parole più avanzate del video, con pronuncia e significato:
| Parola | Pronuncia | Significato |
|---|---|---|
| classroom sostantivo | /ˈklɑːsɹʊm/ | classe, aula |
| workshop sostantivo | /ˈwɝk.ʃɑp/ | laboratorio, bottega |
| dishwasher sostantivo | /ˈdɪʃˌwɑʃɚ/ | lavastoviglie, lavapiatti |
| hospitality sostantivo | /ˌhɑ.spɪˈtæl.ə.ti/ | ospitalità |
| cleaner sostantivo | /ˈkli.nɚ/ | addetto alle pulizie, addetta alle pulizie |
| receptionist sostantivo | /ɹɪˈsɛp.ʃə.nɪst/ | addetto al ricevimento, addetto all'accettazione |
| porter sostantivo | /ˈpɔɹtɚ/ | facchino, bastagio |
| organizer sostantivo | /ˈɔɹɡənaɪzɚ/ | organizzatore, organizzatrice |
| rehearsal sostantivo | /ɹɪˈhɝsl̩/ | prova |
| warn verbo | /woɹn/ | avvertire, avvisare |
| frankly avverbio | /fɹæŋkli/ | francamente |
| resume verbo | /ˈɹɛz.ə.meɪ/ | riprendere, continuare |
| depend verbo | /dɪˈpɛnd/ | dipendere |
| dish sostantivo | /dɪʃ/ | piatto, scodella |
| reception sostantivo | /ɹɪˈsɛp.ʃn̩/ | ricevimento |
I phrasal verb che sentirai
| Parola | Significato |
|---|---|
| come across verbo | dare l'impressione, avere l'aria |
La grammatica di questo video
Le strutture che chi parla usa di più, con le parole esatte del video:
| Struttura | Nel video |
|---|---|
| Present perfect have/has + participio passato — un’azione passata che conta ancora adesso | I've worked · I've done · I've been |
| Forma passiva be + participio passato — conta ciò che accade, non chi lo fa | be warned · are formed · be held |
| Futuro con “will” will + verbo — una decisione, una promessa o una previsione | will hear · will be · will usually be |
| Obbligo: must / have to / need to dire che qualcosa è necessario | have to work · have to deal · have to already be |
Pronuncia a cui fare attenzione
Chi parla usa 18 contrazioni e forme ridotte, come I've, you'll, can't. Pronunciale nella forma breve, così come le senti.
- I suoni “sh” e “zh”: workshop /ˈwɝk.ʃɑp/, dishwasher /ˈdɪʃˌwɑʃɚ/, receptionist /ɹɪˈsɛp.ʃə.nɪst/, presentation /ˌpɹɛzn̩ˈteɪʃn̩/, dish /dɪʃ/
- Parole lunghe — attenzione all’accento: hospitality /ˌhɑ.spɪˈtæl.ə.ti/, receptionist /ɹɪˈsɛp.ʃə.nɪst/, organizer /ˈɔɹɡənaɪzɚ/
I suoni difficili per chi parla italiano:
- /h/ — va soffiata, non è muta: hospitality /ˌhɑ.spɪˈtæl.ə.ti/, rehearsal /ɹɪˈhɝsl̩/
- Consonante finale — senza aggiungere una vocale dopo: workshop /ˈwɝk.ʃɑp/, receptionist /ɹɪˈsɛp.ʃə.nɪst/, depend /dɪˈpɛnd/, dish /dɪʃ/, chef /ʃɛf/
- /æ/ — più aperta della “e”: hospitality /ˌhɑ.spɪˈtæl.ə.ti/, frankly /fɹæŋkli/, cafe /ˌkæˈfeɪ/
Come esercitarsi con questo video
- Ascolta tutto il video una volta senza parlare e annota le parole che non conosci.
- Fai shadowing frase per frase a velocità normale, ripetendo ognuna finché il tuo ritmo coincide con quello di chi parla.
- Registrati e confronta con l’originale, facendo attenzione a parole come classroom, workshop, dishwasher.
Cos'è la tecnica dello Shadowing?
Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.