ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: [B2] How to Give Constructive Feedback in English at Work | Professional Phrases & Examples
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Hello everyone and welcome back to 5 -Minute English Practice, the podcast that helps you sound more natural and confident in everyday English.
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I'm Jessica, your host.
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Today we're talking about something that can really make a difference at work, or even in friendships, giving feedback the right way.
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The kind that actually helps people improve instead of making great guest with us today.
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Kathy is a team leader who spent years coaching people and running workshops on communication skills.
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She's seen what works and what definitely doesn't.
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Kathy, welcome to the show.
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Thanks so much for having me, Jessica.
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I'm happy to be here.
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So let's jump right in.
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A lot of us know we should give feedback, but it's easy to get it wrong and end up with awkward silence or hurt feelings.
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What's the biggest mistake people make when they try to give feedback?
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Oh, hands down, it's jumping straight into criticism without any warmth first.
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People here, you need to fix this.
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and their brain immediately goes into defense mode.
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So you said if you start by recognizing what's already good, the whole conversation changes.
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Exactly.
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Like instead of opening with, "Your report was late again," you might say something like,
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Hey, I really appreciate how much detail you always put into these reports.
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The client loved the data you pulled together last time.
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Then you can gently move into the part that needs work.
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That small shift makes such a difference.
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And once you've built that positive bridge, how do you actually point out the issue without sounding harsh?
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Keep it factual and focus on the effect.
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I like saying things like: I noticed the document came in about two hours after we agreed,
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and because of that the team had to rush the final review.
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Or, some of the formatting was a bit inconsistent so it took extra time to make it look polished for the client.
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You're not attacking the person.
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You're just describing what happened and why it mattered.
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I love that.
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"It's so much calmer than you're always late," or, This looks messy.
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Right.
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And then I usually add a little forward -looking suggestion to keep it helpful, rather than just pointing fingers.
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Something like: In the future, maybe we could set a quick 15 minute buffer before the deadline so there's time for a final check.
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or What if we tried using the template's built -in styles to keep everything consistent?
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turns the conversation into problem solving instead of blame.
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That's such a smart way to frame it.
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And how do you usually close the conversation so the person feels supported rather than judged?
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I always try to end with genuine encouragement, maybe, Overall, I'm really impressed with the quality of your thinking.
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I know the next version is going to be even stronger, or simply, Thanks for being open to this.
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I really value what you bring to the team.
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That last bit of positivity helps them walk away motivated instead of deflated.
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Let's put it all together with a quick example.
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Imagine I'm giving you feedback on a presentation you just gave to the team.
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Go for it!
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Okay.
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Kathy?
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First of all, your slides were super clear and the way you explained the budget numbers made it really easy to follow.
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Great job there.
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One thing I noticed was that we ran about 10 minutes over time, which meant we didn't get to all the Q &A.
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It left a few people with questions they couldn't ask.
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Next time, perhaps we could aim to leave a five -minute cushion at the end?
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I think that would give everyone a chance to dig deeper.
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Either way, the content was solid, and I'm confident the leadership team walked away with the clear picture.
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Thanks again.
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That felt very natural.
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And honestly, I'd feel good after hearing that.
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No defensiveness, just useful information and support.
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Exactly.
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The language stays professional, kind and focused on growth.
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One last tip.
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Timing and place matter a lot.
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Do it soon, do it privately if it's constructive criticism.
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and always invite their thoughts.
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A simple "How do you feel that" went.
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Or, is there anything you'd like to just next time turns it into a real two -way conversation.
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Brilliant advice, Kathy.
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Thank you so much for sharing your experience in these practical ways of phrasing things.
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Listeners, try one or two of these approaches this week, even on something small, and see how the energy changes.
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My pleasure, Jessica.
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Thanks for having me.
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That's all for today's episode.
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If you found this helpful, share it with someone who might need better feedback conversations.
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time, keep practicing your English every day.
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Bye for now.
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คุณกำลังฝึกภาษาอังกฤษกับ "[B2] How to Give Constructive Feedback in English at Work | Professional Phrases & Examples" ด้วยเทคนิค Shadowing — วิธีที่พัฒนาขึ้นสำหรับการฝึกนักแปลมืออาชีพ
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