Pratica di Shadowing: complaining at the restaurant | English conversation practice - Impara a parlare inglese con i video
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Hi, I'm Mark and welcome to another lesson with Master Everyday English.
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In today's lesson we're having a conversation at the restaurant.
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Now this is a conversation you'll need to have
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if you have a problem at the restaurant and you need to make a complaint.
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Let's think about some of the things at the restaurant that you might complain about.
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silverware, the plates, the bowls,
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the napkins, the starter or the appetizer,
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the main meal, the sides, The dessert.
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The server.
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The host.
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The busboy.
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The manager.
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The service.
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The wait time.
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The attitude of the staff.
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The price.
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The bill.
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Now let's think about the way you can make your complaint in a polite way.
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Now normally you'll start your sentence like this.
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Yeah, I'm really sorry but.. for example...
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Yeah, I'm really sorry but this fork is dirty.
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I hate to say this but...
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I hate to say this but we've been waiting for 45 minutes for our meal.
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I don't usually complain but...
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I don't usually complain but the food is undercooked.
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Let's think about some of the typical things you'll need to complain about when you're in a restaurant.
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The food is too sweet.
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The food is too salty.
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The food is cold.
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The food is overcooked or undercooked.
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The plate, the bowl, the silverware, something is dirty.
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The server is unfriendly or unhelpful.
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The portions are very small.
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I've been waiting a long time for my starter I've been
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waiting a long time for my main meal I've been waiting
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a long time for my drink The people at the next table are too noisy Now let's put
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that polite complaint form and the problem together.
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For example, Yeah, I don't usually complain but the food is too salty.
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Yeah, I'm sorry but my burger is undercooked.
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Yeah, I hate to say this, but the silverware is dirty.
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If you're enjoying this video, why not go to my channel Master Everyday English.
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There are more videos about life and work in the United States, and there's a really good video
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about getting a table in the restaurant
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and I'll put the link up here for you now let's
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see how much you can remember it's time for a little quiz
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look at the pictures and then listen to the sentence see if you can choose the picture that matches the sentence.
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After a few seconds I'll show you the answer so you can check to see if you got it correct.
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Yeah I'm sorry but this silverware is dirty.
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yeah I don't usually complain but the people at the next table are really noisy
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yeah I'm sorry but this burger is completely overcooked Yeah,
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I hate to say this, but the server here has been really rude.
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Here are a few things that are useful to know
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if you have to make a complaint at a restaurant in the United States.
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In most cases just saying to the server that you have a problem, being polite, you'll find a solution to that problem.
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If there's a problem that maybe you have with your server,
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it's always a good idea to either speak to another server or to the host at the front of the restaurant, if there is a host.
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Otherwise, you'll need to find the manager.
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That's it for today.
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I hope this lesson is useful for you if you find yourself in
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that situation where you're at a restaurant and you need to make a complaint.
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And don't forget, if you enjoyed the video, please give me a thumbs up, leave me a comment and click to subscribe.
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Vocabolario e note di pronuncia per questa lezione
Questo video contiene 61 frasi e 605 parole da ripetere con lo shadowing. Il parlato dura 7:14. Chi parla lo fa lentamente, circa 84 parole al minuto, quindi c’è tempo per imitare ogni suono. Il 83% delle parole rientra nelle 3.000 più comuni dell’inglese; conviene studiare le altre prima di iniziare.
Vocaboli chiave di questo video
15 parole del video che vale la pena imparare, con pronuncia e significato:
| Parola | Pronuncia | Significato |
|---|---|---|
| server sostantivo | /ˈsɝvɚ/ | server |
| complain verbo | /kəmˈpleɪn/ | lamentarsi, lagnarsi |
| complaint sostantivo | /kəmˈpleɪnt/ | reclamo, lamentela |
| meal sostantivo | /ˈmiːl/ | pasto |
| lesson sostantivo | /ˈlɛs.ən/ | lezione |
| polite aggettivo | /pəˈlaɪt/ | cortese, educato |
| salty aggettivo | /ˈsɔlti/ | salato, salso |
| noisy aggettivo | /ˈnɔɪzi/ | rumoroso |
| rude aggettivo | /ɹuːd/ | rude, maleducato |
| fork sostantivo | /fɔɹk/ | forchetta |
| subscribe verbo | /səbˈskɹaɪb/ | abbonarsi |
| thumb sostantivo | /ˈθʌm/ | pollice, dito grosso |
| dessert sostantivo | /dɪˈzɝt/ | dolce, dessert |
| quiz sostantivo | /kwɪz/ | quiz |
| silverware sostantivo | /ˈsɪlvə(ɹ)ˌwɛə(ɹ)/ | argenteria |
La grammatica di questo video
Le strutture che chi parla usa di più, con le parole esatte del video:
| Struttura | Nel video |
|---|---|
| Present perfect continuous have/has been + -ing — un’azione iniziata prima e ancora in corso | we've been waiting · I've been waiting |
| Forma passiva be + participio passato — conta ciò che accade, non chi lo fa | is undercooked · is overcooked |
| Present perfect have/has + participio passato — un’azione passata che conta ancora adesso | I've been · has been |
| Futuro con “will” will + verbo — una decisione, una promessa o una previsione | you'll need · you'll start · I'll put |
Pronuncia a cui fare attenzione
Chi parla usa 26 contrazioni e forme ridotte, come I'm, don't, you'll. Pronunciale nella forma breve, così come le senti.
Come esercitarsi con questo video
- Ascolta tutto il video una volta senza parlare e annota le parole che non conosci.
- Fai shadowing frase per frase a velocità normale, ripetendo ognuna finché il tuo ritmo coincide con quello di chi parla.
- Registrati e confronta con l’originale, facendo attenzione a parole come server, complain, complaint.
Cos'è la tecnica dello Shadowing?
Shadowing è una tecnica di apprendimento delle lingue supportata da studi scientifici, originariamente sviluppata per la formazione dei traduttori professionisti e resa popolare dal poliglotta Dr. Alexander Arguelles. Il metodo è semplice ma potente: ascolti un audio in inglese di madrelingua e lo ripeti immediatamente ad alta voce — come un'ombra che segue il parlante con un ritardo di solo 1–2 secondi. A differenza dell'ascolto passivo o degli esercizi di grammatica, lo shadowing costringe il tuo cervello e i muscoli della bocca a elaborare e riprodurre simultaneamente i modelli di discorso reale. La ricerca dimostra che migliora significativamente la precisione della pronuncia, l'intonazione, il ritmo, il discorso connesso, la comprensione dell'ascolto e la fluidità del parlato — rendendolo uno dei metodi più efficaci per la preparazione alla prova di speaking dell'IELTS e per la comunicazione reale in inglese.