Prática de Shadowing: complaining at the restaurant | English conversation practice - Aprenda a falar inglês com vídeo
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Hi, I'm Mark and welcome to another lesson with Master Everyday English.
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In today's lesson we're having a conversation at the restaurant.
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Now this is a conversation you'll need to have
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if you have a problem at the restaurant and you need to make a complaint.
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Let's think about some of the things at the restaurant that you might complain about.
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silverware, the plates, the bowls,
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the napkins, the starter or the appetizer,
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the main meal, the sides, The dessert.
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The server.
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The host.
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The busboy.
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The manager.
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The service.
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The wait time.
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The attitude of the staff.
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The price.
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The bill.
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Now let's think about the way you can make your complaint in a polite way.
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Now normally you'll start your sentence like this.
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Yeah, I'm really sorry but.. for example...
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Yeah, I'm really sorry but this fork is dirty.
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I hate to say this but...
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I hate to say this but we've been waiting for 45 minutes for our meal.
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I don't usually complain but...
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I don't usually complain but the food is undercooked.
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Let's think about some of the typical things you'll need to complain about when you're in a restaurant.
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The food is too sweet.
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The food is too salty.
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The food is cold.
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The food is overcooked or undercooked.
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The plate, the bowl, the silverware, something is dirty.
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The server is unfriendly or unhelpful.
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The portions are very small.
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I've been waiting a long time for my starter I've been
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waiting a long time for my main meal I've been waiting
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a long time for my drink The people at the next table are too noisy Now let's put
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that polite complaint form and the problem together.
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For example, Yeah, I don't usually complain but the food is too salty.
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Yeah, I'm sorry but my burger is undercooked.
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Yeah, I hate to say this, but the silverware is dirty.
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If you're enjoying this video, why not go to my channel Master Everyday English.
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There are more videos about life and work in the United States, and there's a really good video
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about getting a table in the restaurant
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and I'll put the link up here for you now let's
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see how much you can remember it's time for a little quiz
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look at the pictures and then listen to the sentence see if you can choose the picture that matches the sentence.
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After a few seconds I'll show you the answer so you can check to see if you got it correct.
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Yeah I'm sorry but this silverware is dirty.
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yeah I don't usually complain but the people at the next table are really noisy
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yeah I'm sorry but this burger is completely overcooked Yeah,
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I hate to say this, but the server here has been really rude.
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Here are a few things that are useful to know
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if you have to make a complaint at a restaurant in the United States.
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In most cases just saying to the server that you have a problem, being polite, you'll find a solution to that problem.
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If there's a problem that maybe you have with your server,
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it's always a good idea to either speak to another server or to the host at the front of the restaurant, if there is a host.
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Otherwise, you'll need to find the manager.
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That's it for today.
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I hope this lesson is useful for you if you find yourself in
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that situation where you're at a restaurant and you need to make a complaint.
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And don't forget, if you enjoyed the video, please give me a thumbs up, leave me a comment and click to subscribe.
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Vocabulário e dicas de fala para esta lição
Este vídeo tem 61 frases e 605 palavras para praticar shadowing. A fala dura 7:14. O falante fala devagar, cerca de 84 palavras por minuto, o que dá tempo para imitar cada som. 83% das palavras estão entre as 3.000 mais comuns do inglês; vale a pena estudar o restante antes de começar.
Vocabulário principal deste vídeo
15 palavras do vídeo que vale a pena aprender, com pronúncia e significado:
| Palavra | Pronúncia | Significado |
|---|---|---|
| server substantivo | /ˈsɝvɚ/ | servidor, server |
| complain verbo | /kəmˈpleɪn/ | reclamar, queixar-se |
| complaint substantivo | /kəmˈpleɪnt/ | queixa, reclamação |
| meal substantivo | /ˈmiːl/ | refeição |
| lesson substantivo | /ˈlɛs.ən/ | lição |
| polite adjetivo | /pəˈlaɪt/ | educado, polido |
| burger substantivo | /ˈbɝ.ɡɚ/ | búrguer, xis |
| starter substantivo | /ˈstɑɹ.tɚ/ | iniciador, iniciadora |
| salty adjetivo | /ˈsɔlti/ | salgado, salobro |
| noisy adjetivo | /ˈnɔɪzi/ | barulhento, ruidoso |
| rude adjetivo | /ɹuːd/ | rude, estúpido |
| fork substantivo | /fɔɹk/ | garfo |
| subscribe verbo | /səbˈskɹaɪb/ | assinar |
| thumb substantivo | /ˈθʌm/ | dedo polegar, polegar |
| dessert substantivo | /dɪˈzɝt/ | sobremesa |
Gramática neste vídeo
As estruturas que o falante mais usa, com as palavras exatas do vídeo:
| Estrutura | No vídeo |
|---|---|
| Present perfect continuous have/has been + -ing — uma ação que começou antes e continua | we've been waiting · I've been waiting |
| Voz passiva be + particípio passado — o foco está no que acontece, não em quem faz | is undercooked · is overcooked |
| Present perfect have/has + particípio passado — uma ação passada que ainda importa agora | I've been · has been |
| Futuro com “will” will + verbo — uma decisão, promessa ou previsão | you'll need · you'll start · I'll put |
Pronúncia para ficar de olho
O falante usa 26 contrações e formas reduzidas, como I'm, don't, you'll. Diga-as na forma curta, do jeito que você ouve.
Como praticar com este vídeo
- Ouça o vídeo inteiro uma vez sem falar e anote as palavras que você não conhece.
- Faça shadowing frase por frase na velocidade normal, repetindo cada uma até o seu ritmo ficar igual ao do falante.
- Grave a sua voz e compare com o original, prestando atenção a palavras como server, complain, complaint.
O que é a Técnica de Shadowing?
Shadowing é uma técnica de aprendizado de idiomas com base científica, originalmente desenvolvida para o treinamento de intérpretes profissionais. O método é simples, mas poderoso: você ouve áudio em inglês nativo e repete imediatamente em voz alta — como uma sombra seguindo o falante com 1-2 segundos de atraso. Pesquisas mostram melhora significativa na precisão da pronúncia, entonação, ritmo, sons conectados, compreensão auditiva e fluência na fala.