ฝึกพูดภาษาอังกฤษด้วยเทคนิค Shadowing จากวิดีโอ: APQP Phase 5 - Feedback, assessment & corrective action phase
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Welcome to Young Business Professionals.
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I'm Felix and I hope you are all fine today.
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We are taking a look now on APQP Phase 5, the Feedback Assessment and Corrective Actions Phase.
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This is already the fifth video of our APQP Playlist.
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This video will take you on a 10-minute tour through this
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project phase make sure you're watching it until the end as
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we are releasing important lessons learned of phase 5 at the end of the video
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if you are interested in increasing your automotive knowledge please feel free to subscribe to my channel
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and like the video you may also check out our facebook page through
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which we would like to create a community that that sure support each other, growing everybody's know-how.
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What is the content of APQP Phase 5, Feedback Assessment and Corrective Actions Phase?
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Within my phase diagram, you may recognize that APQP Phase 5 is running in parallel to all the other phases,
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as feedback is being collected throughout all project phases,
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so it can be evaluated permanently and possibilities for improvements can be implemented as well well during the project.
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But of course we will focus now on the working packages
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that are located after the product sampling from timing point of view.
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Phase 5 might be divided into the following working packages.
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Approval for serial production of customer, monitoring of production ramp up,
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monitoring of production results and monitoring of customer satisfaction as well as a handover to the production team,
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a lessons learned session and the quality gate review phase 5.
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Approval of serial production of the customer.
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I guess you remember that at the end of phase 4, the product sampling documentation according to PPAP or EMPP standard,
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together with initial samples has been provided to the customer.
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This documentation is available for the customer in order to get checked by them.
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According to customers availability, but as well as previous customer involvement
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and ppap scope
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that may take in between two to six weeks of time ideally the customers approving documentation as soon as possible
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so the start of production can be passed theoretically product is now fulfilling all requirements
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and can be produced according to the installed
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and approved process in case deviations have been identified the customer may issue a limited or conditional approval,
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alternatively deny the approval completely.
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In general, the decision is depending on the scope of these deviations.
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In case there is no functional relevance, a limited approval can be given, but in case the product is not working as defined originally, the approval might be denied.
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In both of the cases, the supplier is requested to define measures and an updated timing to improve the deviations.
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High temperature is a common fact as there is not that much time remaining until the previously agreed SOP date.
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Monitoring of ramp-up, production results and customer satisfaction.
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I was summarizing these three working packages as they are basically pretty similar to each other.
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We are still in the handover phase of the responsibility from project team to serial production team.
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Project team is still available and supported.
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Now it's time to check if the production is ramping up as initially planned.
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Is the customer ordering promised volumes?
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It is important to check that as the calculated profit is of course depending a lot on production volume.
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In case the volume is too low, price adjustments or negotiations towards the customer should be checked or initiated.
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Moreover, it is important to understand if all logistic requirements and processes are running as defined.
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Is the customer providing the call-offs as defined with regard to timing and quantity?
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Are empty goods available in sufficient quantity?
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Is the production plant able to supply the customer in time?
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In addition, special attention should be on achieving planned cycle times and if they could be improved already.
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Also the scrap rate should be monitored in detail.
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In case there are bigger quality issues, your project team may still offer extraordinary support to solve the problems quickly.
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All these mentioned points also have an impact on customer satisfaction.
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In general, the customer satisfaction should be monitored carefully.
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Are products supplied in the right time and in the right quality to the customer?
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Is the communication in between the production plant and the customer plant established
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and working well in case all these points are running well
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responsibility might be handed over step by step hand over to
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production team as already mentioned the project team is acting mainly in a supporting supporting and monitoring manner
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the target is to hand over the responsibility to the serial production team as soon as possible
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but also in a way in
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which the serial production team has enough time to be trained and accommodated with the new production equipment.
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It is important that this handover is managed properly.
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It does not make sense at all to shirk off the
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responsibility to the next team without providing the chance to learn and study important things that need to be considered.
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On the other hand, it is beneficial
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to manage that handover as soon as possible to enable a project team to focus on new projects
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or rfqs it makes sense to fix the handover process protocols
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that are keeping record about all points that have been trained hand it over
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and so on at the end both parties are signing these protocols.
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Lessons learned.
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Before the project is being closed officially, it is of importance to reflect appeared difficulties.
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As already mentioned at the beginning of the presentation, this phase is overlapping all other phases.
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The purpose of this detail is to make clear that difficulties
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and mistakes should be watched during the whole project in order to improve them already during the project itself.
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alternatively to fix them for the next project latest.
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It makes sense to note all acute issues in a presentation
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and to review them with all team members so everybody can understand them and provide its feedback.
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This will make sure that the whole team has the chance to learn and avoid the same issues for the next project.
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Of course, focus should be given also on positive results achieved.
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Quality gate phase 5.
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Once all these activities are done, the project manager has the pleasure to present the progress of
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that process phase to the management and top management of the company.
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In this phase of the project, the quality gate phase 5 might be used as well in order to close the project completely.
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In case there is still actions unfulfilled, this is the right time and place for the manager to escalate
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that to the management and to ask for special attention and support of the management team.
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In such a case, the management team may of course also decide to not release the phase accordingly, but to end the project.
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Anyhow, in case they release the phase, the project is ending.
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It is important to perform a proper closing process,
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so all involved resources can be released and focus on new activities afterwards.
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Alternatively, it may happen that sole team members are still acting in projects that should have been closed already.
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Let me summarize some important points of project phase 5 now.
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It is important to train the production team as detailed as possible, so they have a chance to understand the new product and production process according to all requirements.
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The project team is available to perform these efforts.
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The handover phase or process should be performed thoroughly and should be fixed on paper,
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so all project team members can be released and focus on new challenges.
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In order to improve in short, mid and long term, it is required to reflect issues and failures permanently.
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Take care that a lessons learned session is installed at the end of the project at least.
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That was my short video about APQB Phase 5.
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Thanks to all of you for watching this video until the end.
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I hope you enjoyed it.
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I'm looking forward for your likes and your feedback below the video.
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subscribe to the channel to not miss further apqp videos please
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feel free to join our facebook community you will find the link below the video have a great day
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Vocabulary and speaking notes for this lesson
This C1 speaking lesson is built on the video “APQP Phase 5 - Feedback, assessment & corrective action phase”. The speaker keeps coming back to these words: phase, project, customer, production, handover. This video has 102 sentences and 1378 words to shadow. The speech runs for 9:32. The speaker talks at a steady 145 words per minute, a comfortable pace for shadowing. 87% of the words are among the 3,000 most common in English; the rest is worth studying before you start.
Key vocabulary in this video
The 15 most advanced words in the video, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| handover noun | /ˈhændˌoʊvɚ/ | The transference of authority, control, power or knowledge from one agency to another, or from one state to another. |
| deviation noun | /ˌdiː.viˈeɪʃən/ | The act of deviating; wandering off the correct or true path or road. |
| alternatively adverb | /ɔlˈtɝ.nə.tɪv.li/ | in an alternative way |
| documentation noun | /ˌdɑkjəmɛnˈteɪʃən/ | A documentary. |
| summarize verb | /ˈsʌməˌɹaɪz/ | To prepare a summary of (something). |
| subscribe verb | /səbˈskɹaɪb/ | To write (one’s name) at the bottom of a document; to sign (one's name). |
| quantity noun | /ˈkwɑn(t)ɪti/ | A fundamental, generic term used when referring to the measurement (count, amount) of a scalar, vector, number of items or to some other way of denominating… |
| permanently adverb | /ˈpɜː.mə.nənt.li/ | In a permanent manner; lastingly. |
| approve verb | /əˈpɹuːv/ | To officially sanction; to ratify; to confirm; to set as satisfactory. |
| anyhow adverb | /ˈɛn.i.haʊ/ | In any way or manner whatever. |
| escalate verb | /ˈɛs.kə.leɪt/ | To increase (something) in extent or intensity; to intensify or step up. |
| logistic adjective | /ləˈd͡ʒɪs.tɪk/ | Relating to symbolic logic. |
| unfulfilled adjective | Lacking fulfillment; marked by a feeling of failure to achieve goals or desires. | |
| conditional noun | /kənˈdɪʃ.ə.nəl/ | A conditional sentence; a statement that depends on a condition being true or false. |
| theoretically adverb | in theory; on paper |
Phrasal verbs you will hear
| Word | Meaning |
|---|---|
| hand over verb | To relinquish control or possession of something to someone. |
| check out verb | To record the departure or withdrawal of someone or something (such as guests, employees, books, etc.). |
ไวยากรณ์ในวิดีโอนี้
โครงสร้างที่ผู้พูดใช้บ่อยที่สุด พร้อมคำพูดจริงจากวิดีโอ:
| โครงสร้าง | ในวิดีโอ |
|---|---|
| Passive voice be + กริยาช่อง 3 — เน้นสิ่งที่เกิดขึ้น ไม่ใช่ผู้กระทำ | being collected · can be evaluated · are located |
| Present perfect have/has + กริยาช่อง 3 — เหตุการณ์ในอดีตที่ยังเกี่ยวข้องกับปัจจุบัน | has been provided · have been identified · have been trained |
Pronunciation to watch
The speaker uses 3 contractions and reduced forms, such as I'm, you're. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: deviation /ˌdiː.viˈeɪʃən/, documentation /ˌdɑkjəmɛnˈteɪʃən/, conditional /kənˈdɪʃ.ə.nəl/, initiate /ɪˈnɪʃ.i.eɪt/, negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/
- Long words — get the stress right: deviation /ˌdiː.viˈeɪʃən/, alternatively /ɔlˈtɝ.nə.tɪv.li/, documentation /ˌdɑkjəmɛnˈteɪʃən/, permanently /ˈpɜː.mə.nənt.li/, conditional /kənˈdɪʃ.ə.nəl/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
- Record yourself and compare with the original, paying attention to words like handover, deviation, alternatively.
เทคนิค Shadowing คืออะไร?
Shadowing เป็นเทคนิคการเรียนรู้ภาษาที่ได้รับการรับรองทางวิทยาศาสตร์ พัฒนาขึ้นสำหรับการฝึกนักแปลมืออาชีพ วิธีการนี้เรียบง่ายแต่ทรงพลัง: คุณฟังเสียงภาษาอังกฤษจากเจ้าของภาษาและพูดตามทันที — เหมือนเงาที่ตามผู้พูดด้วยช่วงเวลาห่าง 1-2 วินาที การวิจัยแสดงว่าเทคนิคนี้ปรับปรุงความแม่นยำในการออกเสียง ทำนองเสียง จังหวะ การเชื่อมเสียง การฟังเข้าใจ และความคล่องแคล่วในการพูดได้อย่างมีนัยสำคัญ