Shadowing Practice: APQP Phase 5 - Feedback, assessment & corrective action phase - Learn English Speaking with Video
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Welcome to Young Business Professionals.
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I'm Felix and I hope you are all fine today.
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We are taking a look now on APQP Phase 5, the Feedback Assessment and Corrective Actions Phase.
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This is already the fifth video of our APQP Playlist.
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This video will take you on a 10-minute tour through this
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project phase make sure you're watching it until the end as
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we are releasing important lessons learned of phase 5 at the end of the video
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if you are interested in increasing your automotive knowledge please feel free to subscribe to my channel
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and like the video you may also check out our facebook page through
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which we would like to create a community that that sure support each other, growing everybody's know-how.
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What is the content of APQP Phase 5, Feedback Assessment and Corrective Actions Phase?
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Within my phase diagram, you may recognize that APQP Phase 5 is running in parallel to all the other phases,
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as feedback is being collected throughout all project phases,
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so it can be evaluated permanently and possibilities for improvements can be implemented as well well during the project.
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But of course we will focus now on the working packages
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that are located after the product sampling from timing point of view.
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Phase 5 might be divided into the following working packages.
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Approval for serial production of customer, monitoring of production ramp up,
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monitoring of production results and monitoring of customer satisfaction as well as a handover to the production team,
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a lessons learned session and the quality gate review phase 5.
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Approval of serial production of the customer.
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I guess you remember that at the end of phase 4, the product sampling documentation according to PPAP or EMPP standard,
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together with initial samples has been provided to the customer.
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This documentation is available for the customer in order to get checked by them.
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According to customers availability, but as well as previous customer involvement
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and ppap scope
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that may take in between two to six weeks of time ideally the customers approving documentation as soon as possible
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so the start of production can be passed theoretically product is now fulfilling all requirements
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and can be produced according to the installed
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and approved process in case deviations have been identified the customer may issue a limited or conditional approval,
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alternatively deny the approval completely.
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In general, the decision is depending on the scope of these deviations.
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In case there is no functional relevance, a limited approval can be given, but in case the product is not working as defined originally, the approval might be denied.
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In both of the cases, the supplier is requested to define measures and an updated timing to improve the deviations.
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High temperature is a common fact as there is not that much time remaining until the previously agreed SOP date.
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Monitoring of ramp-up, production results and customer satisfaction.
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I was summarizing these three working packages as they are basically pretty similar to each other.
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We are still in the handover phase of the responsibility from project team to serial production team.
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Project team is still available and supported.
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Now it's time to check if the production is ramping up as initially planned.
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Is the customer ordering promised volumes?
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It is important to check that as the calculated profit is of course depending a lot on production volume.
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In case the volume is too low, price adjustments or negotiations towards the customer should be checked or initiated.
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Moreover, it is important to understand if all logistic requirements and processes are running as defined.
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Is the customer providing the call-offs as defined with regard to timing and quantity?
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Are empty goods available in sufficient quantity?
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Is the production plant able to supply the customer in time?
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In addition, special attention should be on achieving planned cycle times and if they could be improved already.
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Also the scrap rate should be monitored in detail.
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In case there are bigger quality issues, your project team may still offer extraordinary support to solve the problems quickly.
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All these mentioned points also have an impact on customer satisfaction.
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In general, the customer satisfaction should be monitored carefully.
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Are products supplied in the right time and in the right quality to the customer?
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Is the communication in between the production plant and the customer plant established
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and working well in case all these points are running well
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responsibility might be handed over step by step hand over to
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production team as already mentioned the project team is acting mainly in a supporting supporting and monitoring manner
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the target is to hand over the responsibility to the serial production team as soon as possible
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but also in a way in
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which the serial production team has enough time to be trained and accommodated with the new production equipment.
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It is important that this handover is managed properly.
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It does not make sense at all to shirk off the
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responsibility to the next team without providing the chance to learn and study important things that need to be considered.
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On the other hand, it is beneficial
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to manage that handover as soon as possible to enable a project team to focus on new projects
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or rfqs it makes sense to fix the handover process protocols
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that are keeping record about all points that have been trained hand it over
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and so on at the end both parties are signing these protocols.
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Lessons learned.
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Before the project is being closed officially, it is of importance to reflect appeared difficulties.
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As already mentioned at the beginning of the presentation, this phase is overlapping all other phases.
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The purpose of this detail is to make clear that difficulties
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and mistakes should be watched during the whole project in order to improve them already during the project itself.
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alternatively to fix them for the next project latest.
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It makes sense to note all acute issues in a presentation
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and to review them with all team members so everybody can understand them and provide its feedback.
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This will make sure that the whole team has the chance to learn and avoid the same issues for the next project.
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Of course, focus should be given also on positive results achieved.
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Quality gate phase 5.
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Once all these activities are done, the project manager has the pleasure to present the progress of
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that process phase to the management and top management of the company.
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In this phase of the project, the quality gate phase 5 might be used as well in order to close the project completely.
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In case there is still actions unfulfilled, this is the right time and place for the manager to escalate
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that to the management and to ask for special attention and support of the management team.
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In such a case, the management team may of course also decide to not release the phase accordingly, but to end the project.
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Anyhow, in case they release the phase, the project is ending.
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It is important to perform a proper closing process,
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so all involved resources can be released and focus on new activities afterwards.
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Alternatively, it may happen that sole team members are still acting in projects that should have been closed already.
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Let me summarize some important points of project phase 5 now.
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It is important to train the production team as detailed as possible, so they have a chance to understand the new product and production process according to all requirements.
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The project team is available to perform these efforts.
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The handover phase or process should be performed thoroughly and should be fixed on paper,
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so all project team members can be released and focus on new challenges.
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In order to improve in short, mid and long term, it is required to reflect issues and failures permanently.
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Take care that a lessons learned session is installed at the end of the project at least.
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That was my short video about APQB Phase 5.
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Thanks to all of you for watching this video until the end.
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I hope you enjoyed it.
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I'm looking forward for your likes and your feedback below the video.
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subscribe to the channel to not miss further apqp videos please
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feel free to join our facebook community you will find the link below the video have a great day
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Vocabulary and speaking notes for this lesson
This C1 speaking lesson is built on the video “APQP Phase 5 - Feedback, assessment & corrective action phase”. The speaker keeps coming back to these words: phase, project, customer, production, handover. This video has 102 sentences and 1378 words to shadow. The speech runs for 9:32. The speaker talks at a steady 145 words per minute, a comfortable pace for shadowing. 87% of the words are among the 3,000 most common in English; the rest is worth studying before you start.
Key vocabulary in this video
The 15 most advanced words in the video, with pronunciation and meaning:
| Word | Pronunciation | Meaning |
|---|---|---|
| handover noun | /ˈhændˌoʊvɚ/ | The transference of authority, control, power or knowledge from one agency to another, or from one state to another. |
| deviation noun | /ˌdiː.viˈeɪʃən/ | The act of deviating; wandering off the correct or true path or road. |
| alternatively adverb | /ɔlˈtɝ.nə.tɪv.li/ | in an alternative way |
| documentation noun | /ˌdɑkjəmɛnˈteɪʃən/ | A documentary. |
| summarize verb | /ˈsʌməˌɹaɪz/ | To prepare a summary of (something). |
| subscribe verb | /səbˈskɹaɪb/ | To write (one’s name) at the bottom of a document; to sign (one's name). |
| quantity noun | /ˈkwɑn(t)ɪti/ | A fundamental, generic term used when referring to the measurement (count, amount) of a scalar, vector, number of items or to some other way of denominating… |
| permanently adverb | /ˈpɜː.mə.nənt.li/ | In a permanent manner; lastingly. |
| approve verb | /əˈpɹuːv/ | To officially sanction; to ratify; to confirm; to set as satisfactory. |
| anyhow adverb | /ˈɛn.i.haʊ/ | In any way or manner whatever. |
| escalate verb | /ˈɛs.kə.leɪt/ | To increase (something) in extent or intensity; to intensify or step up. |
| logistic adjective | /ləˈd͡ʒɪs.tɪk/ | Relating to symbolic logic. |
| unfulfilled adjective | Lacking fulfillment; marked by a feeling of failure to achieve goals or desires. | |
| conditional noun | /kənˈdɪʃ.ə.nəl/ | A conditional sentence; a statement that depends on a condition being true or false. |
| theoretically adverb | in theory; on paper |
Phrasal verbs you will hear
| Word | Meaning |
|---|---|
| hand over verb | To relinquish control or possession of something to someone. |
| check out verb | To record the departure or withdrawal of someone or something (such as guests, employees, books, etc.). |
Grammar in this video
The structures the speaker uses most, with the exact words from the video:
| Structure | In the video |
|---|---|
| Passive voice be + past participle — the focus is on what happens, not who does it | being collected · can be evaluated · are located |
| Present perfect have/has + past participle — a past action that still matters now | has been provided · have been identified · have been trained |
Pronunciation to watch
The speaker uses 3 contractions and reduced forms, such as I'm, you're. Say them the short way, as you hear them.
- The “sh” and “zh” sounds: deviation /ˌdiː.viˈeɪʃən/, documentation /ˌdɑkjəmɛnˈteɪʃən/, conditional /kənˈdɪʃ.ə.nəl/, initiate /ɪˈnɪʃ.i.eɪt/, negotiation /nɪˌɡəʊ.ʃiˈeɪ.ʃən/
- Long words — get the stress right: deviation /ˌdiː.viˈeɪʃən/, alternatively /ɔlˈtɝ.nə.tɪv.li/, documentation /ˌdɑkjəmɛnˈteɪʃən/, permanently /ˈpɜː.mə.nənt.li/, conditional /kənˈdɪʃ.ə.nəl/
How to practise with this video
- Listen to the whole video once without speaking and note the words you do not know.
- Shadow it sentence by sentence at normal speed, repeating each one until your rhythm matches the speaker.
- Record yourself and compare with the original, paying attention to words like handover, deviation, alternatively.
What is the Shadowing Technique?
Shadowing is a science-backed language learning technique originally developed for professional interpreter training and popularized by polyglot Dr. Alexander Arguelles. The method is simple but powerful: you listen to native English audio and immediately repeat it out loud — like a shadow following the speaker with just a 1–2 second delay. Unlike passive listening or grammar drills, shadowing forces your brain and mouth muscles to simultaneously process and reproduce real speech patterns. Research shows it significantly improves pronunciation accuracy, intonation, rhythm, connected speech, listening comprehension, and speaking fluency — making it one of the most effective methods for IELTS Speaking preparation and real-world English communication.