跟讀練習: [IELTS Listening] Section 1 - FORM COMPLETION - 通過影片學習英語口語
選擇練習模式
每種模式都會開啟全屏練習室。
56 句
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Section 1.
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You will hear a conversation between a customer service representative and a customer who demands a full refund.
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First, you have some time to look at questions 1 to 4.
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You will see that there is an example which has been done for you.
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On this occasion only, the conversation relating to this will be played first.
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Hello and welcome to Under Pressure Enterprises, Customer Service Department.
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This is Kelly.
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How may I help you?
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Yes, I'm calling about one of your rice cookers I just purchased.
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The customer says that he is calling about one of the rice cookers he just purchased.
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So rice cooker has been written in the space.
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Now we shall begin.
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You should answer the questions as you listen because you will not hear the recording a second time.
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Listen carefully and answer questions 1 to 4.
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It nearly scalded my hand when I went to open it.
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Why, it could have killed the cat or something.
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It could have exploded and killed my wife and me.
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Sir, sir, please calm down.
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As long as the steam escapes the cooker it won't explode
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so you're telling me there's no problem are you calling me
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a liar sir no one is calling you a liar yes
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so I demand a full refund under pressure will be happy
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to refund your money sir now I just need some basic
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information okay okay sorry I do tend to get a little hot under the collar my wife tells me to slow down.
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So what do you need to know?
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Sir, don't worry.
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I just need to ask you the model number of the cooker.
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Hmm, where are my glasses?
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Ah, here.
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Let's see.
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Ah, it's R242.
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R242.
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Okay.
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And how much did you pay for the product?
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£89.99.
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It was on sale.
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I guess I should tell you.
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Thank you, that's honest of you.
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Now, where did you buy the cooker?
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Which store and which branch?
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At that big Electric Life appliance store downtown.
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The city centre branch?
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That's the one.
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And you say the problem is that the steam escapes?
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Yes, it does.
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No problem, sir.
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If there's steam escaping, clearly the cooker is broken or defective.
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So, we have an R242 cooker with an escaping steam problem.
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It was bought from Electric Life City Center Branch for $89.99.
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Is that correct?
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Yes, that is correct.
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Oh, I nearly forgot.
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When did you buy the cooker?
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Just as soon as my wife got the crazy idea she'll live longer if she stops eating good English food, roast beef and mash.
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No, all she says she wants is rice and vegetables and sauces you'd not soak your feet in.
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Thank you.
同頻道
![[IELTS LISTENING] Section 1 - FORM COMPLETION](https://img.youtube.com/vi/dt1ufi1SJZA/mqdefault.jpg)
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背景與上下文
在這個影片中，你將會聽到一次客戶服務代表與顧客之間的對話。顧客因產品問題要求全面退款。通過這個對話，學習者可以感受到日常交流中，如何表達不滿和請求幫助的情境。顧客對於電飯鍋的擔憂明顯，而客服則努力安撫顧客並收集必要的資訊。這類對話的學習將有助於提升學生在真實場景中的應對能力。
日常溝通中的五大短語
- How may I help you? - 您需要我怎麼幫您？
- I demand a full refund. - 我要求全面退款。
- Can you please calm down? - 請您冷靜一下。
- Where did you buy the cooker? - 您在哪兒購買了電飯鍋？
- It is broken or defective. - 它是壞了或有缺陷。
這些短語在任何英語口語練習中都極其實用，掌握這些表達將有助於提升你的溝通能力，特別是在處理投訴和問題時。
逐步影子跟讀指南
針對該影片的難度，你可以通過以下步驟進行影子跟讀練習，以提高你的英語口語水平：
- 集中注意力：在開始前，確保你能集中注意力於影片內容，並準備好記錄關鍵資訊。
- 預覽問題：在正式開始聽之前，快速瀏覽將要回答的問題，以便在對話中尋找相關資訊。
- 逐句模仿：播放影片時，及時暫停並重復每一句對話，嘗試模仿說話者的語調與語速，進行有效的英語影子跟讀。
- 關注情感和語氣：注意說話者在對話中的情感與語氣變化，儘量在模仿時傳達這些情緒。
- 回顧和總結：聽完對話後，回顧你的記錄，確保你能準確總結對話的要點，並自主練習相關短語以鞏固學習成果。
通過這樣的練習，你能更有效地提升英語口語技能，增強在實際生活中的交流能力。記得多看YouTube學英語，利用影子跟讀技巧不斷提升自己！
影片中的語法
說話人最常用的結構，並附上影片中的原話：
| 結構 | 影片中的用法 |
|---|---|
| 被動語態 be + 過去分詞 — 強調發生了什麼，而不是誰做的 | has been done · will be played · has been written |
| 現在完成時 have/has + 過去分詞 — 過去發生但與現在仍有關聯的事 | has been done · has been written |
| 用 “should” 提建議 should + 動詞 — 表示應該做的事 | should answer · should tell |
| “will” 表將來 will + 動詞 — 決定、承諾或預測 | will hear · will see · will be |
什麼是跟讀法？
跟讀法 (Shadowing) 是一種有科學依據的語言學習技巧，最初開發用於專業口譯員的培訓，並由多語言者Alexander Arguelles博士普及。這個方法簡單而強大：您在聽英語母語原聲的同時立即大聲重複——就像是一個延遲1-2秒緊跟說話者的影子。與被動聽力或語法練習不同，跟讀法強迫您的大腦和口腔肌肉同時處理並模模擬實的講話模式。研究表明它能顯著提高發音準確性，語調，節奏，連讀，聽力理解和口語流利度——使其成為雅思口語備考和真實英語交流最有效的方法之一。